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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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S
saaaaaam
from Chennai, Tamil Nadu
Apr 23, 2017
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Address: Tinsukia, Assam, 786181
Website: paytm.com

Sir
On 26 dec 2016. Txn no[protected]. While adding money to my paytm wallet through sbi debit card rs5000/- was deducted from my account. I complained and received a message that you will refund the amount in few days in my account. But i didn't received yet. Will you kindly refund to my bank account number. Or you will just leave by reading this.
It's last request to you.
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    A
    Appu1980
    from Deulgaon Raja, Maharashtra
    Apr 23, 2017
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    Address: Thane, Maharashtra, 421501
    Website: paytm.com

    I have made a payment through Paytm to recharge my Jio no.[protected] Rs 309/- through bank of India debit card . Few minutes later I got message Your bank just confirmed a successful payment of Rs.309.0 on Paytm against Order ID IPT[protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.

    But till date the I have not received any recharge message nor refund of rs 309 back to my bank of India a/c.
    So please take strong action against it.
    And confirm .
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      S
      saiupendra
      from Bhimunipatnam, Andhra Pradesh
      Apr 23, 2017
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      Address: 530048
      Website: PayTm

      I used htc mobile paytm mobile no is [protected], fund transferred to sbi ac no [protected], ifsc sbin0004362 rs. 4800/- on dated 21 april, 2017 time 05:56 am but till date not transferred and not back my paytm. Please resolve our problem and complaint. My name is tenneti sai upendra....
      Date of incident[protected]
      [protected] transaction id
      Rs. 4800/- transferred but till pending
      Please consider my case easly.
      Dear Sir,

      I had a txn on 15 April 2017 . but i have not revived the payment.
      Txn id: [protected]
      mob: [protected]
      Mail id: [protected]@gmail.com
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        V
        VIDESH GARG
        from Maler Kotla, Punjab
        Apr 23, 2017
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        Address: Bathinda, Punjab, 151001
        Website: paytm.com

        Dear sir
        I have booked railway ticket through paytm on dt. 18.04.2017 but due to some technical issue transaction was failed and refund comes back to my paytm wallet. Than i use to my refund back to my bank than amount deducted from paytm wallet but not received in bank till date. Today i need some balance in my bank account so can i use it. Kindly refund my total cash back and also send my same amount for consolation money.

        Thanks & regards
        Videsh garg
        Mob. No. [protected]
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          N
          nandlal choudhary
          Apr 23, 2017
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          Address: 400709

          Sir I would like to inform you that there were some 300, 500, 600, wrong money transfer from my account . And sir please try to give me the refund. My phone number is [protected]
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            C
            Chris Daniel
            from Hyderabad, Telangana
            Apr 23, 2017
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            Address: 500089
            Website: PayTm

            I booked flight thru PayTM early March wroth Rs 6000, the airlines cancelled the flight around 10th march mentioning a full refund, a week later I talked to the airlines and they said, they have refunded to the vendor (PayTm). I raised a complaint with PayTM on 30th March, they said refund in 17 days, still I have no refund, when I call them I get the same.
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              S
              Shantanu Jena
              from Jabalpur, Madhya Pradesh
              Apr 23, 2017
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              Address: 731236

              I was trying to book a ticket from durgapur yo new Delhi by irctc app on 18th April. Amount of rs.2128 but ticket not booked. Even I unable to trace my transaction (Thank you for using your SBI Debit Card 519XX4842 for a purchase worth Rs2128 on POS [protected] at irctc_PayTM txn#[protected].)

              Now I am looking for refund . Please tell me how can I go for.
              Apr 23, 2017
              Updated by Shantanu Jena
              Today morning I was booking a ticket from Durgapur to New Delhi. The booking amount was deducted from my debit card but ticket was not booked. Then I booked my ticket through net banking. How and when I get back my refund. I also try to call your toll free No. and other No. but two of them were not responding. And other was disconnected mid way. this is the pathetic site to do the transaction. This is my make your site more user friendly. Why you are asking for 350 words for you solving the user problem is important or the count of words. In this degitel era such kind o[censored]ser response will think twice to do any further transaction through your site. Kindly look into this matter urgently. I have attached my sms of transactions information. Your prompt response will keep my fath on you site. Thanking you.
              With regards
              Sharabi Jena
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                K
                Kashish Goel
                from Gurgaon, Haryana
                Apr 22, 2017
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                Address: New Delhi, Delhi, 110018
                Website: paytm

                I want to inform that my money is cut from the my paytm wallet but not reflect in my bank please solve my problem
                it show my transaction succesfull but it not be reflect to my bank
                i have complained to paytm but there is no response from paytm
                please contact me on [protected]
                email me on [protected]@gmail.com
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                  D
                  Darshil Parmar
                  from Mumbai, Maharashtra
                  Apr 22, 2017
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                  Address: Mumbai City, Maharashtra

                  There was ₹15 free of paytm i have entered the code and submitted for amount ₹15 but it is not getting submitted it is showing that (Enter amount of ₹20 or more than that) how can i enter ₹20 if the redeem code is of ₹15 i want ₹15 in my paytm wallet my mobile number is [protected]

                  I repeat
                  There was ₹15 free of paytm i have entered the code and submitted for amount ₹15 but it is not getting submitted it is showing that (Enter amount of ₹20 or more than that) how can i enter ₹20 if the redeem code is of ₹15 i want ₹15 in my paytm wallet my mobile number is [protected]
                  I have brought 3 packet crackjack biscuit.But the promo codes are not working i.Every time its showing "TRY AGAIN AFTER SOME TIME" . I also contact to PAYTM but they are also take snap of packet, promo code but don't give any solution.They all are merged with each other to to manipulate customers and improve their business.So friends beware to KRACKJACK and PAYTM.
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                    NARENDRA RAJPAL
                    from Durg, Chhattisgarh
                    Apr 22, 2017
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                    Address: Raipur, Chhattisgarh, 492001

                    I paid Rs 924 to my post paid reliance mobile number [protected] on11/4/2017 order number #[protected] at 13.49.but till date my mobile company not received that amount .and I have not return that amount in my paytm account
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                      J
                      Jyothisarat
                      from Hyderabad, Telangana
                      Apr 22, 2017
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                      Address: 110019
                      Website: paytm.com

                      I ordered a mazda stainless steel 1000ml bottle. Neither i recieved the product nor refund. The product charged rs 945
                      It has been deducted from my account. When contacted with customer care the response was unsatisfactory and very incooperative. Item has been shipped but unable to track.
                      Order no:[protected]
                      Date:9/4/17
                      Time:11:49 am
                      Amount charged :rs 945
                      Apr 25, 2017
                      Updated by Jyothisarat
                      It is really unfortunate that i have not received any new information /updates regarding my complaints
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                        P
                        pamarthi srinivasarao
                        Apr 22, 2017
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                        Address: Visakhapatnam, Andhra Pradesh, 530012
                        Website: IRCTC

                        Dear sir, booking ticket by using irctc app. I done the transactions by using my Icici bank net backing amount is debited but ticket.
                        Merchant reference no.[protected].
                        Transaction reference no.[protected].
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                          R
                          Ramanjaneya Anji
                          from Bengaluru, Karnataka
                          Apr 22, 2017
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                          Address: 560035
                          Website: WWW.PAYTM CUSTOMER CARE

                          Sir I am Ramanjaneya.G. Without my knowledge transaction Rs 5000/- done
                          on 14/02/2017 in PAYTM MOBILE SOLUT [WWW.PAYTM IN IN.no;747665170457064385422699 ( debit by my credit card.)
                          please solve this problem.cheated me.

                          thanking you

                          Ramanjanea.G
                          [protected]
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                            P
                            Pacific Pareek
                            from Lucknow, Uttar Pradesh
                            Apr 22, 2017
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                            Address: Hanumangarh, Rajasthan, 335501

                            Hlo Sir,
                            I am From Bhadra, Rajasthan
                            मैने अखबार मे ऐड देखा कि Paytm m घर बैठे SMS जॉब है तो मैने नीचे दिए गए मोबाइल नंबर [protected] पर कॉल किया उन्होंने कहा कि आप नाम, पिता का नाम और पता मैसेज कर दो वो मैने कर दिया उसके बाद उनका फ़ोन आया अगले दिन सुबह +[protected] इस नंबर से फ़ोन आया और कहा कि आपका paytm sms जॉब में सिलेक्शन हो गया है और आप रजिस्ट्रेशन के 1150 रुपए [protected] इस मोबाइल नंबर के paytm कर दो और इसके बाद कोई चार्ज नही लगेगा फिर उन्होंने कहा कि आप 4002 रुपया पार्सल ओर डिलीवरी के दो फिर हमने वो भी दे दिए और उसके बाद कहा कि ये लास्ट पेमेंट है इसके बाद कोई चार्ज नही है} फिर अगले दिन उनका फ़ोन आया और कहा कि आप 3150/- जीवन बीमा के दो मेने उनसे कहा कि मुझे नही करवाना ह बीमे फिर उन्होंने कहा कि ये जरूरी हैं फिर मैने कहा आपने बोला था कि 4002 के बाद कोई चार्ज नही लगेगा फिर वह बोले कि मैं} मेरी गलती के लिए आपको 1000 रुपये की सहायता दे सकता हु और मैने फिर 2150/- उनके paytm wallet के अंदर भेज दिए और फिर उन्होंने कहा कि हम आपको 1, 20, 000/- ka चैक आपके खाते में भेज देंगे मैने उन्हें अकॉउंट नंबर दे दिया और फिर वह बोल ये सेविंग एकाउंट है इसमे 120000 nhi aa skte hum aapka saving se चालू खाता kr देंगे आप 5200/- रुपया देदो 100/- rs NOC फॉर्म की फीस ह वो कटके 5100/- rs आपके खाते में आ जाएंगे मेने उनको ये नही भेजी है} अब मैं} उनसे मेरे सभी पैसे रिफंड की बोल रहा था तो वो बोले कि आप 1 महीने का इंताजर करो हम फ़्रॉड नही हैं।
                            इसके साथ मैं आपको उसका आधार कार्ड दे रहा हु क्या ये आपकी कंपनी में नौकरी करता है
                            आप जल्द ही मेरी इस गंभीर समस्या का समाधान कीजिये
                            Jun 22, 2017
                            Updated by Pacific Pareek
                            Complaint M 4002 Galti Se Likha Gya Uski Jaghe 4201 Maana Jaave
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                              Gurbeer Kaur
                              from Bathinda, Punjab
                              Apr 22, 2017
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                              Address: Sangrur, Punjab, 148026
                              Website: Paytm

                              I yesterday I transfer wallet money from my paytm wallet to my bank account. My wallet account rupees 408 deducted from my wallet but still not added in my bank account
                              Apr 22, 2017
                              Updated by Gurbeer Kaur
                              Plz do need full
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                                sabydas
                                from Noida, Uttar Pradesh
                                Apr 22, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: paytm.com

                                Order id [protected].. The promo code is estore6000.. Which means paytm was supposed to send email on the code for rs 6000 adjustable through electricity bill payment.
                                This was supposed to be sent on 5th april, when the payment was processed. The product has been delivered on 11th april.. Despite numerous reminders and escalation no action has been taken
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                                  sunny ppdhar
                                  from Patna, Bihar
                                  Apr 22, 2017
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                                  Address: New Delhi, Delhi, 7207

                                  Dear Sir

                                  Payments have been pending since a very long time. I had recharged for 345 but amount of 340 has been deducted but not recharged. Please cancel it immediately. And refund the same.
                                  Transaction number :[protected]

                                  customer care #[protected] & # [protected] and also contacted them via email ([protected]@paytm.com) and raised a ticket # 24532462 to cancel the order
                                  Apr 22, 2017
                                  Updated by sunny ppdhar
                                  Paytm customer care
                                  help line any complaint 24×7 available on
                                  any complaint contact us help line number [protected]
                                  Apr 22, 2017
                                  Updated by sunny ppdhar
                                  Customer care #[protected] & # [protected]and also contacted
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                                    Er. Pallav Jain
                                    from Pune, Maharashtra
                                    Apr 22, 2017
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                                    Address: Nashik, Maharashtra, 422001
                                    Website: www.paytm.com

                                    I have recharge my number through paytm but the service provider didnt get money.please refund my amount or i will move to consumer court for strict action.
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                                      vishu_goel
                                      from Gurgaon, Haryana
                                      Apr 22, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      I had booked total 4 tickets from paytm website 2 weeks before day of travel.
                                      But I received cancellation message from the operator on the day of travel.
                                      Now when i checked again for bus tickets at paytm site, it was showing tickets available for the same operator at same time. How could be this possible if the bus has been cancelled.
                                      So it clearly means that operator had cancelled my tickets just to get high price of tickets for same seats. It is totally fraud.
                                      Paytm do not take any responsibility for this. It disturbs the whole planned activity.
                                      They do not bother about this.
                                      And suppose if i cancel my tickets on the day of travel then i wouldn't get any refund. So same thing should be applied when bus operator cancels the ticket same day.
                                      so think twice before booking tickets from such fraudulent website.
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                                        Nishan1
                                        from Mumbai, Maharashtra
                                        Apr 22, 2017
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                                        Address: Mumbai City, Maharashtra, 400083

                                        I have payed my vodaphone bill using paytm app. Dated 05.04.2017 at 9.30am my mob no is [protected]. But, the same is not credited into my account. Request you to please help me asap
                                        My transaction i'd for this from icici credit card is 256506, which paytm has claimed from icici
                                        Also plz let me know your number where i can have a word with u
                                        Thanks
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