PayTM Mobile Solutions Complaints & Reviews

Date of incident - 8.02.2021
there was a refund of amount Rs.5999 to be credited in my paytm account by amazon on 8.02.2021 but the amount was not credited whereas amazon has already sent my amount . neither the amount was declined from the bank nor the refund refrence number was generated for the transition by the bank. now its been more than 50 days and i have been waiting for my amout yet it has not been credited. even i got a mail from amazon that they have already sent the amount but in actual there is no amount credit my account.

order id of amazon is ORDER #[protected]
amazon account name - Zain ul haq
registered number & email with amazon account -
[protected], [protected]@gmail.com

my bank account details
acc. no.[protected]
ifsc code- PYTM0123456
acc holder name - shahbaj
bank - paytm payment bank

i am attaching my bank account statement from 8.02.2021 to 30.02.2021, refund conformation from amazon & my attached bank account with amazon

i request you to look into this matter, resolve my complaint in the form of my refund.

Dear concern,
This is to raise complain against PAYTM as we ve booked flight tickets through PAYTM for spicejet airlines travel time was during lockdown period.After following up with spicejet the airlines has refunded our full amount of tickets to PAYTM.But it is going to about a whole month now that PAYTM is not giving our refund amount neither in my PAYTM account nor in saving account which we have already shared with them through mail.kindly help us get our refunded amount as it's our hard earned money and PAYTM is just fooling it's worthy CUSTOMERs by always giving lame reasons that due to some technical problems we are unable to refund your money.PAYTM CUSTOMER care executives are bunch of fraud and ### always giving same reply every time we call them.

I was going to reliance Nippon life insurance on Friday at 10:30 the amount was debited from my account but actually the payment was declined the amount was of 103609 but 75000 debited from my account even after the payment was declined why did it happen I want my money back but no insurance was paid so kindly refund my amount.

I Sharad kant Mishra had booked ticket through PAYTM on 1st march 2020 for amount 3737/- against boking id [protected] from Delhi to Jammu which got cancelled due to covid lock down and now i had received confirmation mail for refund of amount 3458/- but didnt received refund till date.

Mail ID - [protected]@gmail.com

Attached is the mail received from PAYTM.

https://mail.google.com/mail/u/0/#inbox/FMfcgxwLtGjKXdlzJjFmjZvTmbQqwDNr

Pl confirm how I can receive the payment.

I was making an online payment for electric bill o[censored]ttar Pradesh Power Corporation Limited via internet banking.
Amount deducted from my account to PAYTM MOBILE SOLUTIONS but not received to actual beneficiary.
I talk to my ICICI bank customer and he said that your payment is successful from their and received to PAYTM and it is hold on Paytm side and didn't yet return back within 7 days.
I am not a customer of PAYTM MOBILE SOLUTION Noida.
Kindly refund me the transaction made through my net banking of Rs. 12765.0 on 19/03/2021 at 10:44 AM from my account XXX983.
Transaction Id is [protected].

Name Vijay Kumar Rai
Account No= #########983
Transaction ID= [protected]
Amount= 12765.0
Date= 10/03/2021
Time= 10:44 AM

Its my humble request to you that please refund my money ASAP.
I will be very thankful to you.

Name: Vijay Kumar Rai
E-mail: [protected]@gmail.com
Mob. No. [protected]

I bought a gift voucher from paytm in which I'll get thier Paytm first membership. But when i try to redeem/claim the gift voucher, it shows me an error stating that "Promocode is not applicable". I contacted thier customer service and they were not helping at all.

I was paying a reliance insurance premium on 26/03/2021 of rs 103609 through debit card but the transaction was declined and rs 75000 got deducted from my bank account.
kindly refund my money back to my account.
phone no. [protected]

I booked my flight in airindia through paytm from jamnagar to hydrabad for 7th of March
But due to flight timing was changed by airlines so I ask airlines to cancelled my ticket and process my refund so they told me u have to contact your travel agent that means paytm regarding refund issue.
Now its been more than 14 days I havnt received my refund yet and not even cancelation massage of my ticket.
I booked 2 tickets.
My flight booking id is:[protected], [protected]

On March 5th, I did dth recharge(349Rs/-) through Airtel app using Amazon pay UPI which was linked to my Paytm Bank. After few hours, I got a message from Airtel saying the transaction was unsuccessful, if the amount has been debited, it will be refunded within 7-10days.
But even after 10 days, amount was not credited back to my account. I tried reaching out both paytm bank and Airtel. Both of them blame each other. In fact airtel called and discussed about it, paytm always sends an automated message. Few days back they were responding to my messages. Now they stopped responding.
4 years back, I lost 9199Rs from PayTM Shopping, regarding the same issue, refund.
They told me to contact bank(Vijay Bank).
Both PayTm and Vijaya Bank didn't respond to requests. After all desperate attempts(Submitting letters to bank), no one responded, I lost hope. We are middle class family, we had no hope that even after making so many attempts, its worth any more attempts and stopped trying.

Paytm not giving the deposit paid for Paytm Fastag.

I had total 475rs in my paytm fastag account. However, the fastag received was defective and hence i applied for closure. Received Rs.225 in my wallet against the same, however Rs.250 still reflecting in my fastag account and paytm customer care is not resolving the issue.

This relates to the digital wallet company paytm (One97 communications ltd, b121, sector 5, noida – 201301). My registered mobile number on this wallet : [protected]i had availed the postpaid services  under which they gave me the certain limit of 10 thousand rupees which i can use and pay later on monthly basis bill generation and i can convert and pay a certain amount in easy monthly installments, all the process is fine on the boards but please see the below how this company cheating to their customers.
1) as per the march bill statement , i need to pay them 2008.79 rs  and i paid the amount. Hence there were no pending dues for march 2021, till that date there was an outstanding 2318rs which i was paying on a monthly basis as per the agreement  from paytm.2) after paying the bill there was a popup message shown in their paytm app and it said that they upgraded my postpaid account for which i need to pay 2318 rs to upgrade my account and the same amount will get refunded within a week  and i paid it.3) after a week i approached paytm customer service to refund my money via their twitter handle @paytmcare , everyday they used to tell me that they are working on my issue on priority. After 15 day they told me money will get refunded in 72 hrs, hence again i waited for 72 hrs  but nothing has happened and again i approached them to refund my money but this time they had stopped to respond to my issues.
It's clear evidence that this company is cheating the customers by giving such fake promises and commitments. Why does a person need to struggle this much to get his money back? I'm attaching all the evidence and it's up to you what kind of action you are going to take on them.
Thank you, ramjee madina 

I want to change my paytm account number.
Old-[protected]
New-[protected]

Sir, I was going to get 420 rupees from Amazon company in my paytm bank. Which was successfully transferred to my account by the Amazon company, which they have also given me a refund reference number.And that amount has not yet been credited to my paytm bank Or paytm bank customer care supporter is saying that they can also fill charge dispute form. The refund reference number is[protected] for the money that came to my account.
Registered paytm payment bank number is [protected]

I have paid Rs 529 from my paytm account in 24x7 shop but payment failed and money got deducted from my bank account. Details of payment not showing in my paytm account. Kindly make arrangements for refund.

Ordered an item on PayTM mall on 28th april 2020
today is 19/3/2021
i had cancelled the order on 9th MAY 2020 till today i have not recieved my refund or he item.
ORDER ID : [protected]

My name is Prasanna Lakaiyan. I ordered a Samsung M1 core for my Mom from paytm and it was a defective product. Frequently the phone automatically goes to sleep mode.
Order ID: [protected]
Product: Samsung M1 core 2 GB 32 GB
I ordered the product on 27-Feb-2021
And order received on 03-Mar-2021
I send a return request on 06-Mar-2021.
As per Paytm direction I checked with nearest Samsung service center in Dindigul to get the Denial letter. But the Showroom incharge refuse my request. Because this item purchased through online. They will not provide any letter which purchased through online.
I addressed the same to paytm. but paytm has rejected my return request with no reason mentioned, no customer email id to contact further. I need to get my refund amount back to my account.
Could someone please help me.

Thanks in advance,
Prasanna Lakaiyan.B

I am chandanprakash, mugey mere frnd key naam se fb request bheji or paisey transfer krny ko bola, fir mugey paytm no. Dia fraudster ney [protected].
Maine ISS pr Google pay se Rs.6000 transfer kr diye

Jb Maine call Kia iss no. Pr to switch gya
Mugey baad may pta chla ki ye fraud hai becoz Maine apney frnd ko call Kia to usney bola usney koi paisey nhi maangey

Ye fraudster ka no. [protected]

Plz help

I had paid Rs 1000 towards 'NTA DU Recruitment' through PayTM Payment Gateway on the 8th March, 2021 12:40 PM, by scanning the QR Code using my Mobile Banking App. The amount got debited from my account however there has been no confirmation to this effect from the Payment Gateway or the National Testing Agency The current status of my application No.[protected] shows as 'Payment yet to be made' . So please resolve the same and update the current status of payment

Dear Sir,

Myself Deepak Gayakwad (SBI A/c No. [protected]) I paid an amount Rs. 790/- to someone merchant via Paytm QR code scanning on 08.02.2021 (UPI ID :[protected] dated 08.02.2021, Time : 06:55 PM)

Please note the payment has not been received by the merchant, nor refunded to my account.

I contacted Paytm customer care, they said that our team is working on the issue, but you can contact our bank and request them to raise charge back against this transaction. I visited the home branch for a chargeback request, but they denied to provide details regarding such type of form.

I attached the 8 & 9 february payment history of the merchant for your reference.

Already 30 days has been crossed but no reply no action no resolution from paytm team.

Please do the needful.

Any inputs required, please let me know.

Thanks & Regards,

Deepak Gayakwad
[protected]

I order a product through Amazon which amount i pay through paytm payment bank digital debit card through paytm app, on the date 27/2/2021. I returned the damage product which refund amount 994 Rs
Was initiated by amozon in the date of 3/03/2021 which Refund Reference # L2M1Y3D00000KKZTFNAV but bank still not provided me refunded amount in my account