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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 45

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V
VijayKumarRai
Mar 27, 2021
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I was making an online payment for electric bill o[censored]ttar Pradesh Power Corporation Limited via internet banking.
Amount deducted from my account to PAYTM MOBILE SOLUTIONS but not received to actual beneficiary.
I talk to my ICICI bank customer and he said that your payment is successful from their and received to PAYTM and it is hold on Paytm side and didn't yet return back within 7 days.
I am not a customer of PAYTM MOBILE SOLUTION Noida.
Kindly refund me the transaction made through my net banking of Rs. 12765.0 on 19/03/2021 at 10:44 AM from my account XXX983.
Transaction Id is [protected].

Name Vijay Kumar Rai
Account No= #########983
Transaction ID= [protected]
Amount= 12765.0
Date= 10/03/2021
Time= 10:44 AM

Its my humble request to you that please refund my money ASAP.
I will be very thankful to you.

Name: Vijay Kumar Rai
E-mail: [protected]@gmail.com
Mob. No. [protected]
Mar 30, 2021
Updated by VijayKumarRai
Team
Any update regarding same?
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    A
    aakash876
    from Noida, Uttar Pradesh
    Mar 27, 2021
    Resolved
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    Resolved

    I bought a gift voucher from paytm in which I'll get thier Paytm first membership. But when i try to redeem/claim the gift voucher, it shows me an error stating that "Promocode is not applicable". I contacted thier customer service and they were not helping at all.
    +2 photos
    Mar 27, 2021
    Complaint marked as Resolved 
    Still not resolved
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      D
      Divyakutty
      Mar 27, 2021
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      I was paying a reliance insurance premium on 26/03/2021 of rs 103609 through debit card but the transaction was declined and rs 75000 got deducted from my bank account.
      kindly refund my money back to my account.
      phone no. [protected]
      Mar 27, 2021
      Updated by Divyakutty
      order id of Paytm: [protected]
      Mar 30, 2021
      Updated by Divyakutty
      it's been four days now...please refund my money .it's very necessary or I will do something that you will regret.
      it's been four days now...please refund my money .it's very necessary or I will do something that you will regret.
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        P
        pragatimishra
        Mar 25, 2021
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        I booked my flight in airindia through paytm from jamnagar to hydrabad for 7th of March
        But due to flight timing was changed by airlines so I ask airlines to cancelled my ticket and process my refund so they told me u have to contact your travel agent that means paytm regarding refund issue.
        Now its been more than 14 days I havnt received my refund yet and not even cancelation massage of my ticket.
        I booked 2 tickets.
        My flight booking id is:[protected], [protected]
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          S
          SampathShetty30
          Mar 25, 2021
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          On March 5th, I did dth recharge(349Rs/-) through Airtel app using Amazon pay UPI which was linked to my Paytm Bank. After few hours, I got a message from Airtel saying the transaction was unsuccessful, if the amount has been debited, it will be refunded within 7-10days.
          But even after 10 days, amount was not credited back to my account. I tried reaching out both paytm bank and Airtel. Both of them blame each other. In fact airtel called and discussed about it, paytm always sends an automated message. Few days back they were responding to my messages. Now they stopped responding.
          4 years back, I lost 9199Rs from PayTM Shopping, regarding the same issue, refund.
          They told me to contact bank(Vijay Bank).
          Both PayTm and Vijaya Bank didn't respond to requests. After all desperate attempts(Submitting letters to bank), no one responded, I lost hope. We are middle class family, we had no hope that even after making so many attempts, its worth any more attempts and stopped trying.
          +5 photos
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            N
            Nishi Salvi
            from Mumbai, Maharashtra
            Mar 24, 2021
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            Paytm not giving the deposit paid for Paytm Fastag.

            I had total 475rs in my paytm fastag account. However, the fastag received was defective and hence i applied for closure. Received Rs.225 in my wallet against the same, however Rs.250 still reflecting in my fastag account and paytm customer care is not resolving the issue.
            Mar 26, 2021
            Updated by Nishi Salvi
            any update team ??
            Mar 26, 2021
            Updated by Nishi Salvi
            Paytm no. [protected]
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              R
              Ramjee Madina
              from Hyderabad, Telangana
              Mar 22, 2021
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              Address: One97 Communications Ltd. B121, Sector 5 Noida – 201301

              This relates to the digital wallet company paytm (One97 communications ltd, b121, sector 5, noida – 201301). My registered mobile number on this wallet : [protected]i had availed the postpaid services  under which they gave me the certain limit of 10 thousand rupees which i can use and pay later on monthly basis bill generation and i can convert and pay a certain amount in easy monthly installments, all the process is fine on the boards but please see the below how this company cheating to their customers.
              1) as per the march bill statement , i need to pay them 2008.79 rs  and i paid the amount. Hence there were no pending dues for march 2021, till that date there was an outstanding 2318rs which i was paying on a monthly basis as per the agreement  from paytm.2) after paying the bill there was a popup message shown in their paytm app and it said that they upgraded my postpaid account for which i need to pay 2318 rs to upgrade my account and the same amount will get refunded within a week  and i paid it.3) after a week i approached paytm customer service to refund my money via their twitter handle @paytmcare , everyday they used to tell me that they are working on my issue on priority. After 15 day they told me money will get refunded in 72 hrs, hence again i waited for 72 hrs  but nothing has happened and again i approached them to refund my money but this time they had stopped to respond to my issues.
              It's clear evidence that this company is cheating the customers by giving such fake promises and commitments. Why does a person need to struggle this much to get his money back? I'm attaching all the evidence and it's up to you what kind of action you are going to take on them.
              Thank you, ramjee madina 
              +4 photos
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                T
                Tikababu
                Mar 22, 2021
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                Address: Kadamsol,kolialam, kaptipada, Mayurbhanj, Odisha,757077

                I want to change my paytm account number.
                Old-[protected]
                New-[protected]
                Mar 22, 2021
                Updated by Tikababu
                I want to change my paytm account number.
                Old-[protected]
                New-[protected]
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                  A
                  Aaisha Tomar
                  Mar 22, 2021
                  Resolved
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                  Address: Katwale colony jhenda chauk seoni, Seoni

                  Sir, I was going to get 420 rupees from Amazon company in my paytm bank. Which was successfully transferred to my account by the Amazon company, which they have also given me a refund reference number.And that amount has not yet been credited to my paytm bank Or paytm bank customer care supporter is saying that they can also fill charge dispute form. The refund reference number is[protected] for the money that came to my account.
                  Registered paytm payment bank number is [protected]
                  +1 photos
                  Mar 22, 2021
                  Complaint marked as Resolved 
                  Sir, I was going to get 420 rupees from Amazon company in my paytm bank. Which was successfully transferred to my account by the Amazon company, which they have also given me a refund reference number.And that amount has not yet been credited to my paytm bank Or paytm bank customer care supporter is saying that they can also fill charge dispute form. The refund reference number is 107204003921 for the money that came to my account. Registered paytm payment bank number is 7898719151
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                    T
                    Tamy007
                    Mar 20, 2021
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                    Address: Delhi

                    I have paid Rs 529 from my paytm account in 24x7 shop but payment failed and money got deducted from my bank account. Details of payment not showing in my paytm account. Kindly make arrangements for refund.
                    +1 photos
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                      J
                      Jerome joseph
                      Mar 19, 2021
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                      Ordered an item on PayTM mall on 28th april 2020
                      today is 19/3/2021
                      i had cancelled the order on 9th MAY 2020 till today i have not recieved my refund or he item.
                      ORDER ID : [protected]
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                        P
                        PrasannaLakaiyan
                        Mar 19, 2021
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                        My name is Prasanna Lakaiyan. I ordered a Samsung M1 core for my Mom from paytm and it was a defective product. Frequently the phone automatically goes to sleep mode.
                        Order ID: [protected]
                        Product: Samsung M1 core 2 GB 32 GB
                        I ordered the product on 27-Feb-2021
                        And order received on 03-Mar-2021
                        I send a return request on 06-Mar-2021.
                        As per Paytm direction I checked with nearest Samsung service center in Dindigul to get the Denial letter. But the Showroom incharge refuse my request. Because this item purchased through online. They will not provide any letter which purchased through online.
                        I addressed the same to paytm. but paytm has rejected my return request with no reason mentioned, no customer email id to contact further. I need to get my refund amount back to my account.
                        Could someone please help me.

                        Thanks in advance,
                        Prasanna Lakaiyan.B
                        +1 photos
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                          P
                          Prakashchandan
                          Mar 15, 2021
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                          I am chandanprakash, mugey mere frnd key naam se fb request bheji or paisey transfer krny ko bola, fir mugey paytm no. Dia fraudster ney [protected].
                          Maine ISS pr Google pay se Rs.6000 transfer kr diye

                          Jb Maine call Kia iss no. Pr to switch gya
                          Mugey baad may pta chla ki ye fraud hai becoz Maine apney frnd ko call Kia to usney bola usney koi paisey nhi maangey

                          Ye fraudster ka no. [protected]

                          Plz help
                          +1 photos
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                            D
                            Dheerendra Patnaik
                            Mar 15, 2021
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                            I had paid Rs 1000 towards 'NTA DU Recruitment' through PayTM Payment Gateway on the 8th March, 2021 12:40 PM, by scanning the QR Code using my Mobile Banking App. The amount got debited from my account however there has been no confirmation to this effect from the Payment Gateway or the National Testing Agency The current status of my application No.[protected] shows as 'Payment yet to be made' . So please resolve the same and update the current status of payment
                            +1 photos
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                              D
                              Deepak Gayakwad
                              Mar 14, 2021
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                              Address: Indore
                              Website: Paytm 24x7

                              Dear Sir,

                              Myself Deepak Gayakwad (SBI A/c No. [protected]) I paid an amount Rs. 790/- to someone merchant via Paytm QR code scanning on 08.02.2021 (UPI ID :[protected] dated 08.02.2021, Time : 06:55 PM)

                              Please note the payment has not been received by the merchant, nor refunded to my account.

                              I contacted Paytm customer care, they said that our team is working on the issue, but you can contact our bank and request them to raise charge back against this transaction. I visited the home branch for a chargeback request, but they denied to provide details regarding such type of form.

                              I attached the 8 & 9 february payment history of the merchant for your reference.

                              Already 30 days has been crossed but no reply no action no resolution from paytm team.

                              Please do the needful.

                              Any inputs required, please let me know.

                              Thanks & Regards,

                              Deepak Gayakwad
                              [protected]
                              +3 photos
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                                M
                                Mritunjaykumarb123
                                Mar 13, 2021
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                                I order a product through Amazon which amount i pay through paytm payment bank digital debit card through paytm app, on the date 27/2/2021. I returned the damage product which refund amount 994 Rs
                                Was initiated by amozon in the date of 3/03/2021 which Refund Reference # L2M1Y3D00000KKZTFNAV but bank still not provided me refunded amount in my account
                                +2 photos
                                Mar 13, 2021
                                Updated by Mritunjaykumarb123
                                The product which i was purchasing through Amazon is (renewed) MI SPORTS Bluetooth wireless earphone with mic which actuall cost is 1004 Rs and i pay 10 rs through Amazon pay wallet and remaining amount (994 Rs)through paytm payment rupay debit card and this amount (994 Rs )Amazon refunded which Refund Reference # L2M1Y3D00000KKZTFNAV on 03/03/2021

                                Still not received any calls and massage from paytm after your mail, plz help me sir/mam regarding to this issue .and Thankyou for giving your important time .
                                Amount successful add in my account
                                Thankyou for your help
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                                  M
                                  MINAR STEEL CORPORATION
                                  Mar 12, 2021
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                                  Hi
                                  I have made a payment for the purchase of MI TV through www.MI.com/in website of Rs.54999 on 11/03/2021 with transaction details of (ePAY/To:PAYTM MOBILE SOLUT/[protected]/MI) reflecting on my bank statement. But unfortunately due to the session expiry my order was not confirmed. The above payment has been deducted from my account and it hasn't been reversed back to my account.
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                                    J
                                    Jitendra sagar mtr
                                    Mar 12, 2021
                                    Resolved
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                                    Resolved

                                    Address: Swej farm yamuna paar painth mathura

                                    Sir maine Amazon se Candes Celling Fan order kiya tha kisi issue ke karan maine Order Return kar diya maine Apna Refund Paytm Payment bank main aana tha but aaya hi nhi Amazon ne Refund Reference number diya[protected] transaction Amount 1299 Transaction date 04/03/2021But Paytm Payment bank wale bol rhe h ki Iss Reference number se koi bhi Transaction show nhi kar rha h please help me Mera Paytm Bank Account number h[protected]
                                    +1 photos
                                    Mar 12, 2021
                                    Complaint marked as Resolved 
                                    [email protected] Mob.No.8439360648/8392838343
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                                      A
                                      amanr7426
                                      Mar 11, 2021
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                                      Address: India

                                      My allahabad (indian bank) A/C no.is -[protected]
                                      Upi refrence no.is[protected]
                                      Upi payment not receive in my bank account
                                      +1 photos
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                                        S
                                        Sid Purkayastha
                                        from Mumbai, Maharashtra
                                        Mar 11, 2021
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                                        Order no: [protected]
                                        Product description: dual folding laptop table
                                        Order date: 22-feb-2021 9:52 pm
                                        I received the product on feb 26, 2021 and requested for the return of the product the same day as they had sent a damaged product.
                                        Paytm kept sending us emails which we responded to. Then suddenly on 10th march 2021, they rejected our return request for the damaged product they supplied to me.

                                        I find their delaying tactics deliberate and their mismanagement of customers like me will ensure that they will lose many more customers in the future for this undue harassment.

                                        I have been a long time amazon user and never faced such harassment for returning products - especially defective ones. My attempt to evaluate a famous desi company like paytm has left a very bad taste in my mouth.

                                        Please help me get the refund of my money for the damaged product supplied by paytm.
                                        +1 photos
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