PayTM Mobile Solutions Complaints & Reviews

Greetings of the day,
Dear sir,
I have deposited the money into payatm account on April 2nd the amount is shown in walllet for some time, and again it shows wallet with zero balance.
payatm customer service told me that wait for 4 working days still problem is pending for 18 days please, take necessary actions as soon as possible .
other wise we will take a legal procedure.

Received rs.450.00 from 99xxxx2206 in your paytm wallet. Wallet txn id: [protected]. Pay your bills on paytm.

Got above message when 450 rs were transferred from xx2206 mobile number to [protected]. But i have not received the money yet.

Please check and transfer money to [protected]

I thought it will come by itself in 2 days but still have not gotten. Check and transfer money to my account i need it.

Thanks for help.
Hope for an early action

I have did a payment of 2921₹ to words mahadev medical store, wallet order id is [protected] he did not received any money so i paid by cash, now my wallet money of 2921₹ by paytm and cash of 2921₹ with lots off time has been wasting,
My no is [protected]
Plz help

Dear sir,

I am very Disappointed from your paytm service again An again Recharge showing in pending last and right now... Last payment was Deducted and Recharge benefit not received and many time i have mailed to paytm but Satisfy answer not received from paytm side...

Order iD -[protected]
Recharge 147 Rs on number of [protected]
Date - 19/04/2017

Dear team..
You're executive named himansuu fg ludhiana has visited our office and said registering eaadhar as he said if you got register kyc. U can enhance wallets limit &earn interest.
You can get cash100rs back without offer promo code..
Last one day back i pay my billed. But not receive anycash back..
You're guy had wrong guide and wrongly commitment
Regard
[protected]

With ref. to Paytm Order ID : [protected], I had ordered for 16GB Moser baer USB Pendrive.

But received 8 GB Moser baer USB Pendrive.

Replace at the earliest.

I ordered one woodland shoes from paytm on the date of 4/4/2017. The order id is #[protected]. After order complete i didnt get the cash back. I contact to the customer cre and they say that the cash back return in 24 hours from the purchasing time. But i didnt get the cash back. I trust the paytm very much. So i think that i goet the cash back return. Please try to solve this problem

My account with the number [protected] is locked since a long time.
I have created a ticket[protected] with paytm care and waited for a response for more than a month.
I have send multiple emails but didn't get a response.

My money is locked in the paytm wallet.
I have provided the required proof that i own the account but still they are not responding.

I recharged for Rs 221 for videocon D2H through internet banking on dated 19/4/2017. The amount was debited but recharge was failed. Pl. take quick action to resolve the issue.

My Videocon customer ID[protected]
Mobile No. [protected]

Respected Sir/Madam

We have Place Order and Invoice No Date 24636/2017-18/60675 & 13.04.17 and Delivery on 17.4.17.

As per Order Item Is 2 Nos. and material received In pack 1 Nos.

Also enclosed Invoice as per advised received.I require pending material as you not send to in courier.

Kindly manage the same.

Regards,

Bhavesh Mistry
M-[protected]

Dear Team,

First Order ID [protected]:
ordered through PayTm Mall as a first time user, At the time of Booking Actual price of the item is 575/- which is cross marked and 250/- is showing as price of the item. So i have selected the item and selected the promo code then BUY, i have received the pop up stating that " Cash back you will receive at paytm 150/-" I thought that i am eligible for the Paytm Cash Back for the item and proceeded the process for payment. I have received the item but cash back not credited to account. After waiting of one day called to customer care on 19/04/2017 at 2.10PM Up on discussion he confirmed that not selected the promocode for the order id [protected]. He affirmed that mistake done from side only.

After a while i told him(Customer service executive) that please check another transaction of order [protected] ??? he confirmed that i have not applied the promo code but i argued with him stating that i have received the pop up stating that 200 cash back will be in paytm account . After few minutes he said that item cost is 219/- and not eligible for any offer. I said him Original Price is 1500/- cross lined on the amount and another price is 219/- but he assertained the same thing product is not under promo code. I told him that if the product is not eligible why the pop up triggered stating that cash back will receive into the account. On the basis of that only i have done all the two payments. But he said that it is not eligible because of 219/- then i cancelled the order immediately .

1)Why you cheating the customers giving the pop of cash back before proceeding the payment despite the item is not eligible to the offer.

2) Santosh the executive initially said that i have not applied the promo code to my product and changed the dialogue that item value is not as per the guideline.

I am attaching the screen shot of which is used as lure to the innocent customer to drag his hard earned money in name of New Mall offer .Please observe bottom pop up of the screen shot which attributed to proceed the payment where as that pop is a virus of Paytm ot cheating trick of paytm for confiscating the money.

Regards
Salendar
[protected]
[protected]@gmail.com

Dear sir,
I have ordered a mobile phone from paytm on 19/03/17 and because of some transaction problem i cancelled it on same day.
Order id: [protected]
But the cash deducted from my account is not yet refunded in my account as of now. It is one month completed today. I called them 20 days back they told me that amount will be paid to you within 14 working days. Still i didn't got my money back. They are saying that they refunded money to my account but it is not yet credited in my ICICI bank account. ICICI bank is saying they yet not received money from paytm. Please look into the matter.
Thanks

I had initiated a recharge of Rs.99 for mobile number *******710 with order id [protected] on Paytm on 31/03/2017 at 09:30 AM and I cancelled this order on same day 31/03/2017 at 07:30 PM due to long wait and after which Paytm has refunded money in my Paytm Wallet. I also received SMS on my registered mobile as "Recharge for *******710 for Rs.99 has failed. Rs 99 has been refunded to your Paytm Wallet. Time 7:36PM 31 Mar"

After two days i.e. 02/04/2017 I checked Paytm Wallet which show Zero balance. After lodging complaint with Paytm care I received following reply as under

Thank you for contacting us. We checked your query about an unauthorized transaction. You initiated a recharge of Rs.99 for mobile number *******710 with order id [protected] on Paytm on 31/03/2017. The amount was however returned to your wallet due to a delay in confirmation from the operator. Since the recharge was later successful, the amount was reversed to the operator.

So when I had cancelled the recharge and Paytm has confirmed that Recharge is failed and they have refunded money THEN HOW THEY CAN PAY THE AMOUNT TO THE OPERATOR WITHOUT MY KNOWLEDGE AFTER 2 DAYS. Also my recharge was not Successful for the said amount. This is serious issue and this is theft of my money.

My relince no- [protected]
no is recharge done but plan
not recharge pls check its urgent

Hello team,
An amount of rs.1940 had send me through wallet txn id: [protected] on 15/4/2017 by using mobile number [protected].
Above amount have not been received yet on [protected] paytm wallet.
Please resolve this issue asap.

Thanks & regards,
Govinda joshi

I ordered boat headset (my Order No is [protected], NB Transaction No [protected]) rs 524 on 04th april 2017. i returned the order and still i not yet received my refund money. please refund my money.

Dear sir/mam
I am gaurav kumar kansal and my mob. no. is [protected].
I would like to say that i have forgot my paytm login password and no any email id i had attached with, due to this i m not able to reset my paytm login password.so plz it's my humble request to you that kindly help me in reset my paytm login password.
Thanks and regards
gaurav kumar kansal
mob.no. [protected]

I had booked a ticket in irctc on 12 Apr 2017 ( transaction I'd [protected]) which had got failed transaction and not yet got my refund to my bank.

Request you to do the needful to get my refund asap.

Resp. Sir,
As i recharged my jio no for Rs. 309 on dated 15/04/2017 and its order id IPT[protected] but the problem is that amount is deduct from my bank account but no recharged was done. Many times i called their customer care no. but they dont gave any response in this. Now i want my cash back
So please look in my matter and solve my problem as soon as possible

I purchased shoes and slipon from paytm and FUT1250 code was applied for utility bill payment cash back voucher.
Codes provided after much follow up with customer care.
when i tried to apply both these codes, these were shown already used.
I tried a lot and called and mailed many a times to Paytm care but not resolved.
every time new person told to get this resolved in 48-72 hours but 10-12 passed and no resolution.
On mail also they are asking me to provide more details but no solution.
I have already incurred penalty on my utility bills but all in vain.