Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20038
Resolved
1742
Unresolved
18296
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 414

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Asheesh Singh Asheesh Singh
from Kanpur, Uttar Pradesh
Apr 19, 2017
Report
Copy

Address: Ramabai Nagar, Uttar Pradesh, 3097804977

Please my mob. [protected] me recharge nahi hua orders no.. [protected] hai 50rupee ka recharge tha
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sagarveer
    from Surat, Gujarat
    Apr 19, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: Pune, Maharashtra, 412207
    Website: paytm.com

    I made transaction in paytm through credit card and now i dont want to use that amount or want to transfer in other bank due to they are charging 2% so at least they can revert back that amount in credit card without any charges. If i m transferring that amount in other bank and they are charging they have right and rule to do changes i agree but they cannot charge for reversal in same bank which a credit card.

    I am using [protected] number for paytm.
    Apr 19, 2017
    Complaint marked as Resolved 
    Resolved please do not call me
    so many fruad happning this website paytm
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sushildadhich
      from Mumbai, Maharashtra
      Apr 19, 2017
      Report
      Copy

      Address: Mumbai City, Maharashtra, 400002
      Website: Paytm.com

      Dear Sir

      Regret to inform you this is my worst experience as i am approaching Paytm since 14th April for Modification of my flight. Till now after last call of Rajni please note my below grievances.

      1. Jet airways denied to do any modifications as ticket is been booked by Paytm.
      2. Your return customer care call having criteria of 24 hours which had given me mental agony and I am suffering badly.
      3. Your travel agent partner I can not approach and due to technical reason from your side no update is been given for Modification till now and flight is of tomorow early morning 2.30 am.
      4. I need an extreme and urgent attention from Paytm else would like to take help of Hounarable Consumer forum .
      I suffered badly and first time my experience with Paytm for flight ticket booking is worst .

      I need to be compansated for the same.

      Thanking you

      Regards

      Sushil Dadhich
      [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sanu0404
        Apr 19, 2017
        Report
        Copy

        Address: New Delhi, Delhi, 110075

        I'm not able to log in to my paytm account for over 15 days now. Have raised a complain against this by calling on[protected]. I was told that the security team would call me in 24-48 hours. It's been more than 10 days, but nobody contacted me. I have some funds in my my paytm account which I cannot use because of some stupid reasons. I used to be a happy customer. In these 15 days, I've registered a total of 5 complains. Each time I'm being prompted that the concern team would contact me. Pathetic user experience, pathetic company. If you guys don't know how to tackel with customers then I have a piece of advice for you, "SHUT DOWN THIS COMPANY".

        I hope someone from paytm reads this. You can get back to me on my number [protected].
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pankaj prem chand aggarwal
          from Varanasi, Uttar Pradesh
          Apr 18, 2017
          Report
          Copy

          Address: Mahendragarh, Haryana, 123001
          Website: Www.consumercomplaints.in

          I recharged my jio mob dated[protected] at 9.38 pm.in my a/c payment deduct and written their your payment is successfully. But sir today i checked at jio customer care, but there is no. Trans id is — [protected].
          Today evening i got a call from paytm customer care, he said we not received your payment but sir how is this possible

          Any way sir i want this rs 303 add in my paytm wallet
          Pankaj aggarwal —[protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            garhwalmanu
            from Varanasi, Uttar Pradesh
            Apr 18, 2017
            Report
            Copy

            Address: Fatehabad, Haryana, 125050

            Mane paytm se order kiya tha[protected] ko apne sbi dabit card se uske baad order cancel kar diya tha mane[protected] order dipatch hone se phale hi lekin unhone 14 din ka time maanga tha aaj 21-22 din ho gye lekin pase nai aaye wo baar baar mail karne par muje arn no.60743170867085180828295 or tranjaction id.[protected] de rahe h or bol rahe h ki apne bank se contact karo paso k liye hamne to sand kar diye aapke cardme lekin bank wale bhi mana kar rahe h ki agar aapke paas koi pase bhej raha h to us baare me ham koi bhi complant nai le sakte to plz meri help karo paytm se mere 1186.98 pase dilva do. Mera mobile no.[protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Madhav Luthra
              from New Delhi, Delhi
              Apr 18, 2017
              Report
              Copy

              Website: PAYTM SOLUTIONS PVT LTD

              I have been mailing complaint since 3rd april regarding unauthorized traansaction but no action has been taken yet. I opted for recharge on 30th march at 2:55 pm. But there was no confirmation of recharge so thats why i cancelled my recharge at night on 30th march around 11:20 pm.. And the money amount of rs. 273 was restored back to the account by paytm.. But on 1st april without any consent of mine money amount of 273 was again withdrawn from my account... Which its showng "withdrawn against dispute".
              Iso kindly do the needful dispute".
              I have been mailing regularly since thn but no action has been taken yet. I am sending screenshot.
              1. Wallet order id:- #[protected]
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                GAURAV SHARMAs
                from Delhi, Delhi
                Apr 18, 2017
                Report
                Copy

                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: www.google.com

                Dear paytm customer care,

                We have done the recharge last 15th april but web site show payment deduct and we have received payment successfully message but mobile recharge not done so kindly check the issue and resolve.

                Usser mob: [protected]

                Billdeskutil order #ipt[protected]
                Paytm wallet txn id [protected]
                Recharge: inr 309
                Recharge mob: [protected]

                Awaiting for your reply.

                Have a nice day!

                Regards,

                Gaurav
                Dear sir,
                An amount of rs 410 has been deducted from my paytm wallet.so please refund my money..
                Dear Sir,
                I Jawaid having mobile no [protected] and Order Number [protected] Dated 06/04/2017 would like to inform you that I have ordered a product but it was canceled by the seller but my balances was not refunded to my account sir please look my matter and do the needful Thankyou
                Today my 303 amount deduction
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Gorak Srinivas
                  from Gudivada, Andhra Pradesh
                  Apr 18, 2017
                  Report
                  Copy

                  Address: 500011
                  Website: Paytm consumer complaints

                  In last month dated 18.03.17 at 11.34 a.m electricity bill was being paid twice on same consumer number.[protected] as it was showing processing, I pressed the pay button twice n amount of rs.727 prepaid hybrid flow order no.[protected], wallet order id no.[protected].paytm neither refunded my amount RS.727 nor it deducted it in present month bill, how could so happen when paytm deducted amount but not refunded.
                  Apr 18, 2017
                  Updated by Gorak Srinivas
                  I even made a complaint on toll free no. But the matter didn't get resolved till now, very bad regarding customer care services, no customer care executive neither responded nor answer to my complaint, literally very bad news for paytm mobile solutions.
                  I cant creat ID account to geting train tickets

                  Regarding electricity bill paid twice,but amount neither refunded nor deducted in present month electricity bill - Comment #2705916 - Image #0
                  Dear sir,
                  An amount of rs 410 has been deducted from my paytm wallet.so please refund my money..
                  I can recharge 303 rupees Jio summer plan though paytm on dated 31 March 2017 when my bank pass book update there show that 303 rupee debit from account no. But my recharge is not completely successfully & no money added to paytm wallet. I question u where my balance missing that can not show.
                  Hi Sir,

                  I have an account balance of Rs.60000/-, but now i am not able to send the same to my bank account. Ordered placed but it is not confirmed. So please check the same.
                  Helpful
                  Found this helpful?
                  4 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    modi.fremil
                    from Surat, Gujarat
                    Apr 18, 2017
                    Report
                    Copy

                    Address: 560102
                    Website: www.paytm.com

                    On[protected] i have recieved the box from delhivery courier partner which i have orederd on paytm, i have ordered redimi 3s prime mobile but as soon as i open the polythin bag of paytm i found that the mobile box seal was tempered and when i open the box found that mobile handset and charger was not available inside the box, i emailed to paytm for so many times but everytime paytm reply me that "your refund request could not be processed by our system because our x-ray system displays that we have send the correct product." Again i mailed to paytm that some thing happening wrong in betwen and asks for the photos of their x-ray systems but they are not ready to give me the details of that investigation as well as the pics of that. i complaint to the consumer court but don't know complaint closed by the consumer court department without invesigate my complaint and remarks will be given by paytm that we ship the correct product.
                    Apr 12, 2017
                    Mithun Kadam's response
                    Hello my bank bank account add money 297 ruppes, but not add money paytm vallet. and diduct my account money
                    refond my money immidate
                    I have added money to my wallet but it's not showing in my wallet instead it is showing in my orders, that "YOUR ORDER HAS BEEN PLACED" as Payment Cash. Plaese resolve the issue ASAP
                    Money add message have come to our mobile no. but no add money to our paytm account
                    Sir i had so many complaints in paytm customare care.. From last 2 months.. I have add money from my debit card money debited but do not add in my paytm account.. I have added 15000 rupees.. My paytm account no. Is [protected].. Sir plz help me fast and refund my balance otherwise i will complain..
                    And my no. Is [protected]
                    Product defective and not get refund..
                    My bank Account Money diduct 297 but not added my paytm vallet
                    refund me my money quick 297 ruppes

                    My details
                    Pay tm No [protected]

                    request add wallet amount 297/-
                    Order No ;- [protected]
                    I did a recharge of ₹303 through my jio's paytm wallet. my money is deducted from my account and paid to BILLDESKutil and there is no recharge and i lost my money.
                    I got no recharge or refund...
                    Mobile no- [protected]

                    Paytm wallet
                    transaction Id - [protected]

                    BILLDESKutil
                    Wallet txn id- [protected]

                    Please help me and refund my money...
                    I had recharge my jio number, but at last of transation waiying for oprater confirmation.And No Cancel Button is shown.Order No.[protected]
                    I am Nitu Jha I recharged my DTH around 9:30 am but it was not received by DTH AND money from my account was debited
                    Helpful
                    Found this helpful?
                    8 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vshrish
                      from Indore, Madhya Pradesh
                      Apr 18, 2017
                      Report
                      Copy

                      Address: Indore, Madhya Pradesh, 452018

                      Kindly restore the amount rs. 402.22 debited from my account, dated march 15 -2017, at least tell me the account in which the amount credited, with explanation. my mobile no. is [protected], indore, i request you to kindly refund my amount at earliest, to maintain, the trust in PAYTM . any reply +ve or -ve is welcome.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        neemrahul
                        from Bengaluru, Karnataka
                        Apr 18, 2017
                        Report
                        Copy

                        Address: Bangalore, Karnataka, 560099

                        Its very worst experience with paytm that my amount was deducted but train ticket not booked. I have gone through with paytm aplication and tried to book my ticket, after deducting my amount i was said that we are redirecting you to IRCTC hold on but despite holding for an hour nothing it responded.So pls check and remit my amount in account no back.
                        my registered mob no is [protected]
                        And email id is [protected]@gmail.com
                        Dear sir I have forgotten my password, at that time my wallet had 1870/- but after set the new password it showing zero balance, I verified both mobile number and email address, , don't know how I lost it, , kindly help me to regain my lost balance sir/madam, , please its urgent and precious amount for me, , please please help.
                        I have cancelled my product before delivery on 5 april 2017 but still i am not getting my refound ...i am not happy with your service and costomer care also not poicup my call what the hell.of this i want my refound today anyhow its so longer i am suffering from about 8 days how discusting why u dont give my rfound i wnat my refound at this time
                        When my jio recharge is not successful through paytm. When I recharge in jio care recharge is successful. You are cut my balance in my paytm wallet without recharge. Please give me my money in my paytm wallet. You call me on no. [protected].I will explain this issue.
                        Sir i had recharge with 303 relince jio yesterday at 3:04pm .and my balance is deducted from my paytm wallet but recharge not get successful it is in processing .i want cancel my order how i can do .
                        Order no-[protected]
                        Mobile no-[protected]
                        Amount-303
                        Timming-3:04pm
                        Date -08/04/2017
                        My consumer no is [protected] and my customer id is [protected], this 5/04/2017 I done a Ac online payment system, I pay 3, 253 amount for Ac security board but the paytm wallet system does not transfer my money to the CESC limited, please take some action as early as possible
                        { Your Order No is[protected]
                        7:21 pm, Apr 07 2017 }, Your Order No is[protected]
                        7:09 am, Mar 31 2017 Both Recharge balance deduct by your side bt recharge benefite nt received and nt received my balance after complaining. I am very much dessappointed by your service
                        My jio recharge is pending since last night and 606rs has been deducted from my paytm wallet so please kindly refund my money

                        Order number- [protected]

                        Order number- [protected]
                        Helpful
                        Found this helpful?
                        7 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rajesh Chandrasekharan
                          from Bengaluru, Karnataka
                          Apr 18, 2017
                          Report
                          Copy

                          Hi
                          Good day!
                          My name is rajesh chandrasekharan and my mobile no is [protected]
                          I have effected a transfer of rs. 3500 on a particular service to the paytm mobile no. [protected] on 06/04/2017. But the service was not executed and he promised me to refund the same amount. But till date despite my different reminders the payment is not refunded.
                          Could you please advise and do the best to effect my refund.
                          Thanking you

                          With best regards

                          Rajesh
                          Apr 19, 2017
                          Updated by Rajesh Chandrasekharan
                          I have received a call from this number [protected] today at 5:47 p.m. The caller told me that he is calling from Paytm and is responding to my refund complaint that has been lodged Yesterday by me. Since he was telling about the correct refund details I shared most of the information including my Debit card number and validity. I noticed some imperfections in his talk, so I went to the nearest ATM and withdraw my whole money. He then changed my email password and when I asked him why? he said it's a part of the Paytm refund checking process and when I insisted of the new password he has given me the new password. Same time I have noticed some purchase OTP message coming to me from MPESA worth 19, 940. I told him that my refund amount is 3500 then why 19940 purchase, he said it's just a mistake but tell him the OTP that I didn't do. He also tried changing my mobile information using a code SIM[protected]U, that also I didn't allow. He is also referred another mobile no. [protected] to change my Paytm password. I think it was a deliberate attempt to loot me to revenge on my refund complaint lodged yesterday towards Rs. 3500.
                          Kindly alert the police and bring them behind bars and put your security measures little strong enough and all Paytm staffs should kindly be intimated about this.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kirik Karthik
                            from Bengaluru, Karnataka
                            Apr 18, 2017
                            Report
                            Copy

                            Address: 560091
                            Website: GWS online shopping website

                            I am cleanly cheated by ur food company please credit my money back otherwise I will file a case on GWS shopping company in consumer Court
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              bharath kuppal
                              from Noida, Uttar Pradesh
                              Apr 18, 2017
                              Report
                              Copy

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201309
                              Website: paytm,corp internet

                              I had recharged for 1599 rs MTS data card recharge form corporation net banking..I called customer center they told its not executed from bank i verified with bank..they have send data which shows alright kindly do the needful
                              +1 photos
                              I made a payment of 408 through Paytm.
                              But in the message it shows pending..
                              Kindly resolve this issue

                              My Paytm account no. Is [protected]

                              Regarding payment not done -internet banking - Comment #2705851 - Image #0
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                dineshdeepak
                                from Delhi, Delhi
                                Apr 18, 2017
                                Report
                                Copy

                                Address: New Delhi, Delhi, 110063

                                15 days before my paytm wallet no is block due to securiyt reason. I have register complaint also. Comliant no is 26611212. I have completed all the formalities as per paytm company required. But stil they are not unblocking my paytm wallet. Just they are given some reply via mail. You are paytm number will unlcok with in 3-4 days. But still they are not given anything in this matter. So its really dispointed service by paytm.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kiritparikh39
                                  from Rajkot, Gujarat
                                  Apr 18, 2017
                                  Report
                                  Copy

                                  I ave my jio.mob.no.[protected]. On15-4-17.for rs.309, to billdeskutil. But yet jio has not recharge it.pl.go thru it and solve my issue.paytm.rs309 to billdeskutil, walettxn i.d.[protected]
                                  Irealy shock the complain is short.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    hasan7699
                                    from Hyderabad, Telangana
                                    Apr 18, 2017
                                    Report
                                    Copy

                                    Address: Hyderabad, Andhra Pradesh, 50154
                                    Website: www.paytm.com

                                    My money Rs. 5000/- rupees was deducted from my account but it is not added in my paytm wallet, please solve this problem and refund my money.
                                    my paytm no. is [protected], and my mobile no. is [protected]
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      lalup
                                      from Patan, Gujarat
                                      Apr 17, 2017
                                      Report
                                      Copy

                                      Address: Mehsana, Gujarat, 384002
                                      Website: paytm

                                      Hello sir,

                                      i m harsh patel from gujarat. in this case i use paytm and i send money throught paytm to my frnd but my payment goes to wrong number. How to solve this query??
                                      the person name is Samnani salman
                                      pay Rs:3000

                                      How to refund my money??
                                      tell me .
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        Bala Ji Studio
                                        from Mundi, Madhya Pradesh
                                        Apr 17, 2017
                                        Report
                                        Copy

                                        Address: 474001
                                        Website: www.paytm.com

                                        I buy a laptop from paytm a month ago.and now there is a prob in laptop so i visit service center. they said the serial number and SNID of this laptop is invalid its a duplicate product.i attached invoice of laptop. please help me.
                                        +1 photos
                                        Paytm purchased products are not 100% genuine...also response to complain very slow.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit