| Address: New Delhi, Delhi, 110003 |
| Website: paytm.com |
A train ticket was booked successfully through irctc on 17.09.2016, for which payment was made through paytm wallet with paytm Cash transaction # [protected] of Rs 1373.86 . On the journey date, the train was running late more than 3 hours, due to which, the passenger refused to board on the train and hence, claimed TDR against the booked train ticket. After which, the 'irctc' refunded the amount of Rs. 1300/- on 08.04.2017 as per extant rules. Due to the reason that the payment while ticket booking was made through the Paytm wallet, the refund amount of Rs 1300/- is credited back to my Paytm account by the IRCTC with reference no. ekt[protected], which is not reflecting in my paytm account till date.
I raised the concern with paytm customer care via phone and mail, but they are denying the fact.
PFA for your ready reference.
Maine 2 order kiye the mujhe vo return karne h. Order no. - [protected]
[protected]
App se bhi order return ni jo rhe h network error issue dikha rha h bar. Sir help me.
Reply as soon as possible.
Ratnesh
[protected]