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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
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PayTM Mobile Solutions reviews & complaints page 419

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D
Divyasanju
from Kottapalli, Telangana
Apr 13, 2017
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Address: Nizamabad, Andhra Pradesh, 503111
Website: Paytm

I have sent to money wrong number so How can i get back the mnh canj u pls refund
Apr 13, 2017
Updated by Divyasanju
I have sent mony to my friendd number wrgly enterd num how i can i get back
Apr 13, 2017
Updated by Divyasanju
Please soon retun back my mony
Apr 13, 2017
Updated by Divyasanju
I have enterd wrong phone number while im sending monwy to my friend so please can you refund in my account .. [protected] i hv enterd insted of [protected] how can i get back my money ... N how many days does it takes ?
Apr 13, 2017
Updated by Divyasanju
Updated by Divyasanju, Apr 13, 2017
I have enterd wrong phone number while im sending monwy to my friend so please can you refund in my account .. [protected] i hv enterd insted of [protected] how can i get back my money ... N how many days does it takes ?
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    Shravanti Pulgam
    from Gudivada, Andhra Pradesh
    Apr 13, 2017
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    Address: 500009
    Website: Paytm.com

    400rs has been deducted from my paytm wallet without knowing, i registered complaint but i got no response. I paid option it shows for an order but i haven't made any order i checked in orders and other option but it is not showing about that i request you to please resolve my issue and give back my money. It's been more than a week i registered complaint but no response yet.
    Apr 13, 2017
    Updated by Shravanti Pulgam
    I cannot connect to paytm customer service as well such a useless service they provide
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      S
      Sai Mayekar
      Apr 13, 2017
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      Address: North Goa, Goa, 403513
      Website: paytm

      Dear sir
      My name is saeesh mayrkar i had placed a order on paytm and the product i recived ws damaged and of bad quality 5 days past I have not yet received a refund neither any massage from them I hav even forwarded message for refund the product which I received is damaged and of chip quality ma oder no is [protected] ma phone no is [protected] I hav not yet received any reply from paytm . I wish u will solve my problem.

      Yours faithfully
      Saeesh mayekar
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        K
        from Ernakulam, Kerala
        Apr 13, 2017
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        Address: Chennai, Tamil Nadu, 3076941444
        Website: Google

        Recharge my paytm, money is debit my account, not credit recharge amount my number.
        Apr 13, 2017
        Updated by [email protected]
        Iam done recharge my paytm, Money is debit my account, recharge amount not credit my number

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          A
          anandkumaryr
          from Mysore, Karnataka
          Apr 13, 2017
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          Address: 560064

          My money has transfered to different paytm wallet.but now how to get refund of money
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            N
            Narendra Nagpure
            from Mumbai, Maharashtra
            Apr 13, 2017
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            Address: Bhopal, Madhya Pradesh, 462040

            Hi,
            Payment not transfer to paytm wallet.
            Apr 13, 2017
            Updated by Narendra Nagpure
            Hi,
            Payment not transfer to paytm wallet.
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              N
              Nanjunda ks
              from Bengaluru, Karnataka
              Apr 13, 2017
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              Address: Bangalore, Karnataka, 560064
              Website: Paytm.com

              Not able to add amount to my wallet through all banking payment types credit card, debit card and net banking. I have tried several times and I'm getting the same error. Kindly check on the error an solve the problem as soon as possible, so that I can use Paytm wallet . Im not even able to send or pay money. Error image attached. Help to solve the problem.
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                S
                from Gurgaon, Haryana
                Apr 13, 2017
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                Address: 122050
                Website: [email protected]

                You have received Rs. 1500.00 from 81XXXX4129 in your Paytm Wallet. For reference, wallet transaction id is [protected]. Get chance to win 100% Cashback on Movie. http://m.p-y.tm/u1.this transaction 12th march 1500rs not recieve in my paytm wallet my paytm wallet mobile number [protected] please refund my money imidet.last complen to 12-04-17 but no respons
                To paytm care
                Apr 13, 2017
                Updated by [email protected]
                Paytm Mobile Solutions — Not recieve in money to paytm wallet

                1 Review
                Su [protected]@gmail.com on Apr 13, 2017
                Mark as Resolved
                Phone/Mobile Number: [protected]
                Transfer ID: [protected]

                You have received Rs. 1500.00 from 81XXXX4129 in your Paytm Wallet. For reference, wallet transaction id is [protected]. Get chance to win 100% Cashback on Movie. http://m.p-y.tm/u1.this transaction 12th march 1500rs not recieve in my paytm wallet my paytm wallet mobile number [protected] please refund my money imidet.last complen to 12-04-17 but no respons
                To paytm care
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                  H
                  himanshu0586
                  from Delhi, Delhi
                  Apr 13, 2017
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                  Address: Panchkula, Haryana, 133002
                  Website: [email protected]

                  Respected sir,

                  My order no [protected]. I have purchased lg284 double door refrigerator on dt 01.04.2017. Rs 33589 amount deducted in my account. But not received item for till date.&
                  Many time call to customer care & call centre. But not response paytm side. I am totally harassment for paytm side. I request sir, please closes my issues. My present presser to me,

                  My no [protected] please call me
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                    V
                    Vineetjn77
                    from Chennai, Tamil Nadu
                    Apr 13, 2017
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                    Address: Pune, Maharashtra, 411001
                    Website: paytm

                    I paid My postpaid bill through paytm and By mistake paid excess amount Rs. 22891 .
                    Call Paytm customer care they asked to contact vodafone .
                    I did and Vodafone provided proof that they I have refunded same to Paytm.
                    But Paytm is not accepting this .
                    I am really feeling helpless .

                    Date of Bill Payment -- 2nd April 2017
                    Refund By vodafone - 4th april 2017

                    Order ID -- [protected]
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                      Karan Vir Singh Sehgal
                      from Surat, Gujarat
                      Apr 13, 2017
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                      Address: New Delhi, Delhi, 110017
                      Website: Paytm.com

                      Hi
                      My paytm number is [protected].
                      I have done 2 wrong paytm of amount Rs. 3600 and Rs. 4200 on number [protected].
                      I request Paytm to kindly send my refund as that number is not responding.
                      The name of that person is Mr Akhilesh Sharma and my wallet id numbers are [protected] and [protected]
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                        S
                        Singh2050
                        from Delhi, Delhi
                        Apr 13, 2017
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                        Address: 440016

                        Dear sir, i have paid 26.45 rupees to maharashtra labour management system using paytm info :- "ccavenue.com / charge / nhec".

                        Payment still showing pending so please refund my money or clear transaction.
                        Waiting for your kind reply.

                        Bhoori singh
                        Bhoori. [protected]@necoindia.com
                        [protected]
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                          Vineetjn77
                          from Chennai, Tamil Nadu
                          Apr 13, 2017
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                          Address: Pune, Maharashtra, 411001
                          Website: Paytm

                          Hi Team,

                          I paid bill my number [protected] .
                          it was a mistake so I asked vodafone to reverse this transaction and they have reversed same .
                          But I did not get my refund .
                          Please check on priority.

                          Order ID : [protected]
                          Apr 13, 2017
                          Updated by Vineetjn77
                          I am trying to contact customer care from last 10 days . No reply from them .
                          Please help someone on this .
                          Apr 13, 2017
                          Updated by Vineetjn77
                          I just call from Vodafone Team and They I confirmed on this but PayTM is real fraud and they do not care .
                          Please help to file case against Paytm on this.
                          Our Prime Minister is saying go for Digital .
                          This is result of going Digital.
                          Apr 13, 2017
                          Updated by Vineetjn77
                          Please help to file case against Paytm .
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                            Soumalya Sen
                            from KOLKATA, West Bengal
                            Apr 13, 2017
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal, 700088
                            Website: www.paytm.com

                            I was upgrading to jio 303. So while making the payment i chose to do via paytm.
                            My paytm wallet had rs 303 less so they deducted the amount from my axis bank account.
                            Registered mobile no. - [protected]
                            My transaction was cancelled by jio but the amount was deducted from the bank account.
                            Further i got a message from paytm saying "your bank just confirmed a successful payment of rs.303.0 on paytm with order id-ipt [protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries."
                            Please look into the matter and arrange for the refund immediately.

                            Already 4 working days has been over but still the refund is not done.
                            Recharge was not done as jio declined the payment. But in that case money will be transferred to my paytm wallet or directly refunded to my bank. But nothing happened.
                            In fact i am astonished to see that paytm is giving a confirmation of payment by sms but in the paytm passbook no transaction of rs. 303 is displayed.
                            For reference i am sending you the screenshots of payment confirmation and money deduction from bank to paytm.
                            1) bank statement
                            2) bank transaction sms
                            3) paytm confirmation sms of payment
                            4) paytm passbook
                            5) recharge history of jio

                            Look into the matter seriously.

                            Regards
                            Debasish chakraborty
                            [protected]
                            Apr 17, 2017
                            Complaint marked as Resolved 
                            Rs. 303/- has been credited to my bank account on Saturday i.e., 15-04-2017 Thanks Paytm for the refund.
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                              M
                              mail2.bose
                              from Kolkata, West Bengal
                              Apr 13, 2017
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                              Address: Kolkata, West Bengal, 700156

                              [protected] this is my order Id
                              I have done a electricity bill payment yesterday
                              still now its sowing processing, I have send 5 email to you and one phone call but it seems no one has time to at least acknowledge the issue and send me confirmation on this.

                              Full of fake promises 24*7 customer care but no one replay to a single email.
                              I want my money back . i have wasted one day for this.

                              Disgusting service ever, No escalation point and no direct number to call.
                              FAKE FAKE
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                                S
                                Sunil Ram Anand G
                                from Bengaluru, Karnataka
                                Apr 13, 2017
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                                Address: 560016

                                Dear sir/madam,

                                I am sunil my mobile no is [protected]. I am using paytm from december 2016 by dialing the toll free no[protected] and did the payments. But from yesterday this no is not working. So please check into the problem and resolve the it as soon as possible.

                                Thanks and regards,
                                Sunil
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                                  F
                                  Farhan quadri
                                  from Hyderabad, Telangana
                                  Apr 13, 2017
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                                  Fraud by an agency

                                  Address: 500008
                                  Website: Fashion and geeks company

                                  I have been frauded by an agency they have taken 8500 Promising for printshoot By me.From three - four days they were calming me down that they are booking the tickets. And doesnt pick up the call
                                  Now they are not returning the amount. Hope you understand please help me to get my hard earned money back They are demanding money for a single thing... The fraud man who asked the money his name was vishal verma, , , i had kept the proofs...
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                                  Sanjayss003
                                  from Delhi, Delhi
                                  Apr 13, 2017
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                                  Address: Bangalore, Karnataka, 560049
                                  Website: paytm.com

                                  Past 1 hr i have been trying to contact your customer support but couldn't connect with an executive even after calling 4 times waiting for more than 5 minutes during each call. Cant find a customer support email id, paytm.com/care ( what is it???) your support no. ending with 62244 does not exist. my friend has transferred me money he got the payment was successful i dint receive it still what kind of service is this. Your main menu doesn't give an option for these kind of issues this simply means you are consciously avoiding it
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                                    Rituwalia
                                    from Ludhiana, Punjab
                                    Apr 13, 2017
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                                    Address: Mohali, Punjab, 140603
                                    Website: Paytm

                                    My friend transfered rs 250 from her paytm no [protected] to my paytm no [protected] but my no was not working at that time but when i registered this no this amount is not reflecting. Please transfer my 250rs to my no[protected]
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                                      Pawan Kumar Negi
                                      from Delhi, Delhi
                                      Apr 13, 2017
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                                      Address: Jaipur, Rajasthan, 302033
                                      Website: www.paytm.com

                                      I bought one mobile lyf water 11, and i have raised query for return before 3-april-17 but no any response from paytm site,

                                      Dt-10-april-17 more that 1 week after one mail is coming from paytm care, they say you raised 2 time query for the same products. Agst ref : 26297068 your query with paytm care (Sf).

                                      Please look-into this and resolve asap.

                                      Pawan kumar negi
                                      [protected]
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