Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 420

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bantu Srinivas
from Hyderabad, Telangana
Apr 13, 2017
Report
Copy

Address: Hyderabad, Andhra Pradesh, 500024
Website: Paytm

I srinivas brought a few lines before you, sir, my no. [protected], had send a sum of rs. 3000/- to my friend no. It was shown successful, but it was not received to my friend. Hence i request you to kindly refund to my account.
Successful walledt order no.[protected] (From me)
My friend wallet order no. Walledt order no.[protected].
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    mitis
    from Mumbai, Maharashtra
    Apr 13, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: 380061
    Website: paytm.com

    Hi I tried to add 5000 Rupees to my paytm wallet. Money got deducted from bank and not credited to wallet yet. I did not get any proper response from paytm. I confirmed with bank and they said that money paid to merchant successfully. Paytm has worst customer care and support. It's been 12 days now. I have tried to call customer care but no one is responding.
    Apr 13, 2017
    Complaint marked as Resolved 
    resolved.
    Apr 13, 2017
    Updated by mitis
    Registered number on Paytm is [protected].
    Paytm Mobile Solutions plz provide your reg... number
    mitis's [Complaint's author] reply, Apr 13, 2017
    Registered email id is : [email protected]
    please provide your reg.., number
    mitis's [Complaint's author] reply, Apr 13, 2017
    Registered number on Paytm is 7878346692.
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anuj yadav 4854
      from Delhi, Delhi
      Apr 13, 2017
      Report
      Copy

      Address: Gautam Buddh Nagar, Uttar Pradesh, 122505
      Website: www.paytm.com

      I ordered a America tourister luggage bag dated on April 03, 2017 with order no- [protected].
      The product never delivered at my address and now it isn't showing in my orders list when I opened my paytm app.
      I already paid a price of ₹5118 for the product.
      I am highly dissatisfied with paytm this time as such issues never happen in past.
      My paytm login no is- [protected]
      And mail id is- [protected]@gmail.com
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rawatshikha00
        from Delhi, Delhi
        Apr 13, 2017
        Report
        Copy

        Address: 246174
        Website: paytm.com

        4000 rupees has been deducted from my paytm wallet but did not recieved by another a/c no [protected], wallet order id :[protected], order no [protected] dated 11 apr 2017, i have also contacted the bank associated with my account but bank people are saying that this transaction is associated with paytm only. Please return my money in the paytm wallet.
        Open charge dispute with your SBI/PNB bank and do not forget to lodge this complaint on dpg.gov.in because that is way more effective than this useless forum.. idiot mt bne rho
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Ponin Helmer
          from Salem, Tamil Nadu
          Apr 13, 2017
          Report
          Copy

          Address: 629157
          Website: PAYTM

          Paytm Recharge of order number [protected] of amount 339 bsnl recharge was still in Processing. Cancel options are not present, Please cancel it or Refund it on paytm wallet or Recharge.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            PISUPATI SRIDEVI
            from Bengaluru, Karnataka
            Apr 13, 2017
            Report
            Copy

            I booked flight ticket with promo code of flyday... Order no:[protected] so the cash back of 750 is not yet received... And i got mail that money is deposited 250 for three times but my paytm wallet showed 0 balance... So please reply to my msg.. This is 3rd time i mailing you
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shivv Kumar
              from Hyderabad, Telangana
              Apr 13, 2017
              Report
              Copy

              Address: Hyderabad, Andhra Pradesh, 500055
              Website: PAYTM

              Hai, i had done my transection from my account of 5000 in twice to other account but it not received, and it deducted from account total 10000, it showing me that it is payment failed.
              On 11/04/2017
              Order no; [protected] transaction no; [protected]
              [protected] [protected]
              Please refund me as soon as possiable
              Mobile no; [protected].
              Apr 11, 2017
              Updated by Shivv Kumar
              Money had deducted from my account but not received to another account, it had deducted 2 times that is 5000 twice total 10000.
              Apr 13, 2017
              Updated by Shivv Kumar
              HAI, JUST NOW I GOT A CALL FROM DIZ NO [protected] REGARDING MY MONEY DEDUCTION THAT HE IS FROM PAYTM CUSTMERCARE SERVICE ALL OVER INDIA HE ASKED ME ALL DETAILS ABOUT MY MONEY DEDUCTION AND THAN WANT TO KNOW MY CARD NUMBER AND EXPIRY DATE OF CARD AND HE SAYING THAT DONT CUT THE CALL U WILL GET OTP NUMBR, SAYING THAT U WILL GET MONEY REFUND IN SECNDS, THAN HE ASKED ME OTP NUMBR BUT I DIDN"T SHARE MY OTP SO I ASKED HIM WHAT UR NAME HE SAID AM "MAHENDER" DIZ THE THING WHAT HAPPEND BY UNKNW PAYTM CUSTMRCARE.

              SO REQUEST THE PAYTM MANAGEMENT TO TAKE AN ACTION REGARDNG DIZ ISSUE SO THAT DIZ ISSUE CANNT HAPPEN TO OTHER PAYTM USERS.

              AND ONCE AGAIN I REMIND U THAT SLOVE MY PROBLEM OF MY MONEY DEDUCTION IMMEDATLY AS SOON AS POSSIABLE PLZZ...
              Apr 13, 2017
              Updated by Shivv Kumar
              HAI, JUST NOW I GOT A CALL FROM DIZ NO [protected] REGARDING MY MONEY DEDUCTION THAT HE IS FROM PAYTM CUSTMERCARE SERVICE ALL OVER INDIA HE ASKED ME ALL DETAILS ABOUT MY MONEY DEDUCTION AND THAN WANT TO KNOW MY CARD NUMBER AND EXPIRY DATE OF CARD AND HE SAYING THAT DONT CUT THE CALL U WILL GET OTP NUMBR, SAYING THAT U WILL GET MONEY REFUND IN SECNDS, THAN HE ASKED ME OTP NUMBR BUT I DIDN"T SHARE MY OTP SO I ASKED HIM WHAT UR NAME HE SAID AM "MAHENDER" DIZ THE THING WHAT HAPPEND BY UNKNW PAYTM CUSTMRCARE.

              SO REQUEST THE PAYTM MANAGEMENT TO TAKE AN ACTION REGARDNG DIZ ISSUE SO THAT DIZ ISSUE CANNT HAPPEN TO OTHER PAYTM USERS.

              AND ONCE AGAIN I REMIND U THAT SLOVE MY PROBLEM OF MY MONEY DEDUCTION IMMEDATLY AS SOON AS POSSIABLE PLZZ...
              Apr 15, 2017
              Updated by Shivv Kumar
              WAT THE HELL IZ GOING DER IZ NO REPLY FOR MY COMPLAIN SINCE 4 DAYZZZ . DIZ THE PAYTM BEHAVIOUR.. FOR CUSTOMERS...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                rahul8071
                from Delhi, Delhi
                Apr 13, 2017
                Report
                Copy

                Address: 110059
                Website: paytm.com

                Dear Sir/Mam,

                I am unable to add money into my paytm wallet. It seems that they have blocked the card. I don't know why they have blocked my card but it is really frustrating. Sometimes during the end of the month i add money into the wallet from my 'Citibank Credit card' but in the last 2 months i am not able to do so.

                My payments to the credit card are up to date but it is really annoying why i am not able to add money through this. I have made several complaints but no response.

                Please help me out. I am also attaching the error message which i get.

                Thanks and Regards,
                Rahul Kumar([protected])
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Haridwar prasad
                  from Delhi, Delhi
                  Apr 13, 2017
                  Report
                  Copy

                  Website: paytm care

                  Sir i submitted screen shot and pdf format of my bank transation through which i added money to my paytm wallet on 13.01.2017. I spent rs 125 only and balance of rs 1875.00 has become nil on07.04.2017. I raised a complaint with paytm through query no 26427178 on 07.04.2017 and they responded with details of account which i submitted. After that they gave no response
                  shere your reg... mobile number in subject line
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    scrk
                    Apr 13, 2017
                    Report
                    Copy

                    Address: New Delhi, Delhi, 110041

                    Dear Sir/Mdam,

                    Gooday,

                    Please check the attachment file for as under :-
                    My mobile number is [protected] . This have registered with your PAYTM in the name of Subhash Chander.

                    In this regards, I have transferred the Rs.20000/- (Rs.Twenty Thousand Only) on 12.02.2017 details is mentioned in the letter in attachment file already. I received the message that the amount is transferred to your account. But it does not show in account. I have already launch the complaint to customer care through the option which is in the app they told me that if the amount will be transfer to your account within next 48 hours or it will be revert back to senders account. I have also submitted the inform Letter and Dispute form to my Bank. But didn't find the any transaction in both account ( My Paytm and My Bank account) and Its around 2 Month is over.

                    So, It is very shocking for me this time. To be frankly say to you, I will have to go for legally suit file in consumer court at your all expenses.
                    I again request you, please Credit my above mentioned transaction in my account of PAYTM OR MY BANK Immediately.

                    Thanking you
                    Yours Faithfully,

                    For SUBHASH CHANDER,
                    A-1, Shivram Park, Najafgarh Road,
                    NANGLOI, DELHI : 110041 (INDIA).
                    Mobile No. [protected] (Registered Paytm)
                    Mobile No. [protected] (Contact also On This)
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      santoshannu
                      from Gwalior, Madhya Pradesh
                      Apr 15, 2017
                      Report
                      Copy

                      Address: Jaipur, Rajasthan, annu

                      Sir mene pese transfer kie the mob no [protected] pr do transition kie (5000+1000) lekin isne paytm app ko installe nhi kr rkha tha message to successful ho gya but pese account m nhi aae mere bollet se to pese cut ge 10 din ho gye abhi tk pese refund nhi hue h mera mob no (paytm account )[protected] h
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rajat Priya Sharma
                        from Tiruvannamalai, Tamil Nadu
                        Apr 13, 2017
                        Report
                        Copy

                        Address: Chennai, Tamil Nadu, 600013

                        Today I have purchased iphone 6s, I would like to know that Is my bank giving me payment through EMI options or not
                        Pls confirm my monthly emi amount through citi bank credit card
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abhinandan Jiwan Sarwade
                          from Surendranagar, Gujarat
                          Apr 13, 2017
                          Report
                          Copy

                          Address: Pune, Maharashtra
                          Website: www.Consumercomplaints.in

                          Worst still iam the among the oldest costumer... I was trying to recharge as usual but at first time they deducted my balance from wallet and were showing processing your recharge and this message was just displaying since 8 hours it was a urgent recharge... Still it was displaying same. After 8 hours i tried to the that number again but still the both order are pending # [protected] and #[protected] and no refund and the amount deducted form wallet.. And no recharge worst service no reply from costumer care including email and the worst part is[protected] is showing invalid no... Paytm was one of my fav. App but now they have lost their "seal of trust" by the costumers please look at this problem asap i dont have balance on my phone...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Madhuri Hanchate
                            from Pune, Maharashtra
                            Apr 12, 2017
                            Report
                            Copy

                            I done recharge through paytm amount deducted. still I did not receive balance and amount deducted from my paytm .and I done recharge that is TATA docomo.. Rupees 60 and next time I done that rupess 40..below transaction I'd mentioned ., ...

                            plz do this needful...

                            Transaction id or order no-#[protected]
                            [protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pâñdü Pâñdü
                              from Hyderabad, Telangana
                              Apr 12, 2017
                              Report
                              Copy

                              Address: East Godavari, Andhra Pradesh, 502032
                              Website: Paytm

                              When I was gone to hotel and I was order food for lunch 2 chicken biriyanis and waterbottels and when iam paying the money from the Paytm account I didnt saw the clearly number at place of 6 I was typed 3 so my money has been had paid may Paytm money to wrong number[protected] and now I want re get my Paytm account [protected]..transction id [protected]..so please can u help me and be an Paytm as proud...Thankyou
                              Apr 12, 2017
                              Updated by Pâñdü Pâñdü
                              I didn't got any replay or any moment...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Parmeshwar5233
                                Apr 12, 2017
                                Report
                                Copy

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: Paytm.com

                                Hi,
                                I have made a payment in 1st of April to transfer money paytm to bank unfortunately payment was not successful from paytm side and till the time showing pending i have confirmed from bank they told bank did not receive any payment and they do not have any payment failed information. I got a call from paytm side and they told payment will refund within 7 days. Now i think paytm 7 day's mean 7 months. Paytm is providing totaly worst service to customer. Just refund my money otherwise i will be on your other social media.

                                Parmeshwar
                                [protected]/[protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vansh Sahni
                                  from Delhi, Delhi
                                  Apr 12, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 110095
                                  Website: paytm.com

                                  HELLO, i added 818 rs this morning ie -12 of april 2017 to my account for the same money got deducted from my bank account but no money in paytm wallet and no response from the team.. ??
                                  [protected]@gmail.com
                                  num- [protected]
                                  order id - [protected]
                                  kindly revert me on this as soon as possible or else i'll have to take an action againt it .
                                  thanks
                                  regards
                                  vansh sahni
                                  Apr 12, 2017
                                  Complaint marked as Resolved 
                                  paytm service providers resolved my complaint within 10 minutes of the filing time .. great service . thanks :) cheers
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Deshmukh33
                                    from Panaji, Goa
                                    Apr 12, 2017
                                    Report
                                    Copy

                                    Address: Pune, Maharashtra, 411037
                                    Website: [email protected]

                                    Money is deducted from my bank/ card but not added to my paytm wallet
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kirtid444
                                      from Pune, Maharashtra
                                      Apr 12, 2017
                                      Report
                                      Copy

                                      Address: Pune, Maharashtra, 411014

                                      It is very very bad experience with paytm while receiving refund I am still struggling to get refund for order number [protected].I have send queries regarding this but not receive any message.It has 1 month completed when the product is returned
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        W
                                        Whoa
                                        from Hyderabad, Telangana
                                        Apr 12, 2017
                                        Report
                                        Copy

                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                        Website: paytm.com

                                        I tried to book flight via order no. [protected] - booking failed.

                                        I tried again - via order no.[protected] booking failed again.

                                        For order [protected] - no refund received yet.

                                        For order [protected] - refund was sent to paytm wallet instead of my credit card.

                                        There's no option to transfer wallet money it to my credit card account.

                                        Wasted 3 hours navigating through paytm customer care's ivr maze.
                                        There's no option to talk to a customer care representative regarding flight tickets at all.
                                        All other customer care reps refused to talk to m or redirect me to the right person.

                                        Sent my compaint using their website "contact us" option - but they never gave me a ticket no. Or acknowledge my communication.

                                        Their customer care escalation route involves sending letters (Physical/paper)!

                                        Trying to get any kind of help is practically impossible.

                                        I don't want to use paytm/wallet ever again - please just refund my money to my credit card so i can move on.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit