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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 427

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R
Ritu1237
from Noida, Uttar Pradesh
Apr 9, 2017
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: Paytm

I recharged for 303 plan on 7th April and today is 9th April but still it is showing - Payment successful/ Awaiting confirmation from operator. I called jio customer care, paytm helpline and even dropped mail to paytm but none could help.I received an sms from jio that in few hours the plan is going to be withdrawn.Please process the recharge or refund my paytm money so that I can recharge again.

Jio number - [protected]
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I am also facing exactly same problem.is it your problem resolved? Please share information with me at my WhatsApp no [protected].
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    R
    Rukhsar Ansari
    from Mumbai, Maharashtra
    Apr 9, 2017
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    Address: Mumbai City, Maharashtra, 400086
    Website: PAYTM APP

    On 30.03.2017 amount 6955 got deducted from my credit card and the transaction is showing from PAYTM APP
    And according to me I haven, t made that transaction so its a kind request to u to solve my problem
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      D
      dinesh182
      from Delhi, Delhi
      Apr 9, 2017
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      Address: New Delhi, Delhi, 110017

      I order a pizza th paytm. Amt dedected from my account vode order no [protected] dt 5/4/2017 today 8/4/2017. No pizza delivered. No money return
      There is no mail id of paytm were we can complaint. No. Custmer no where we can say our. Problem

      My. Advice is. Not. To. Pay. Any thing. Th. Paytm. Just. Go. Direct. If. You paid the money and. Product do not come to you. You. Can not. Complaint aft any we're

      I. Am su fferer
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        J
        Jeffison
        from Ahmedabad, Gujarat
        Apr 9, 2017
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        Address: 382415

        Dear

        Today morning (09/04/2107) I made recharge of 303 with Order number [protected] in jio service provider, My amount has already deducted from my debit Card I received confirmation paytm has received payment but yet i haven't received any confirmation message from jio service provider like my recharge has successfully done. So kindly check the matter and process my recharge As soon as possible.

        DC Transaction no
        [protected]
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          V
          vijay kabade
          from Morjim, Goa
          Apr 9, 2017
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          Address: New Delhi, Delhi
          Website: paytm app

          I was done recharge of Rs.499 on my mobile..but recharge not done..so kindly refund my ammount
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            A
            Amina Anjum
            from Bengaluru, Karnataka
            Apr 9, 2017
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            Address: 560043

            Money in the amount of 5000 rupees from paytm vallet has been deducted but has not been transfered to other paytm user on the 8th of march 2016 around 10 pm at night. Please have this issue resolved as i have still not been credited with the sum of 5000 rupees. The most anoying thing about paytm is that they donot even have a proper customer care number where we can call the executive and get the complaint resolved. Please have this resolved. My number for the same is [protected].
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              S
              Sheela Devi
              from New Delhi, Delhi
              Apr 9, 2017
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              Address: Banda, Uttar Pradesh, 210001

              Hi,

              I have made recharge on this Jio Number [protected] on the 6th April but payment deduct and recharge not done then I have repeat again then the condition is the same so I have complained over phone to you. Your call center replied me call back tomorrow morning but not received any call from your side then I have repeat this recharge again because 7th is the day for the rechage.
              Now recharge is successful.

              I have made thee time recharge on this number.

              So please return back two recharge amount 606 Rs back.

              I am not accepting this type of service from Paytm I am really very disappointed.

              So please resolve this issue and reply fast.

              And please find the attachment for the support.

              Thanks & Regards
              Santosh Kumar Chaurasiya
              [protected]
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                K
                karthi0706
                from Chennai, Tamil Nadu
                Apr 9, 2017
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                Address: Madurai, Tamil Nadu
                Website: [email protected]

                My paytm register mobile number [protected], Respected sir/madam, I have done jio summer surprize offer recharge of Rs303/- on 06 apr 17 on 09.51 pm (order no [protected]). It has been 40 hours since that recharge but it says operator conformation awaited. Rs303/-were debited my bank account but I did not receive the recharge confirmation message. I want to cancel my order and refund my money as early as I have already recharged my number with other local merchant. I send so many mails to cancel my order but after 48 hours 8 april 2017 9.30 p.k paytm group recharge another time to my number. And waist of my money . I want my money back
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                  A
                  asifhusain
                  from Kanpur, Uttar Pradesh
                  Apr 9, 2017
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                  Address: Varanasi, Uttar Pradesh, 232101

                  It's been two days and my jio recharge transaction is still pending and money has been deducted my order no. Is [protected]and transaction no. Is [protected]. Till now you have offered really poor customer service my experience with paytm is getting worse so please kindly cancel my this transaction and refund my money. When I go to my order section in paytm app it doesn't even show any cancel option.
                  Apr 09, 2017
                  Updated by asifhusain                   Plz refund my money
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                    S
                    subhajit sahoo
                    from Kolkata, West Bengal
                    Apr 9, 2017
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                    Address: 753015
                    Website: www.paytm.com

                    On 2nd april i had orderd a pair of sparx sports shoes, and made a payment . It took 5 days to ship my order and finally on 8th april i got a delivery notification on paytm application . When i checked the notification it was completely different product they are delivering me . A completely different photographe of the product . Which made my shopping experience very bad and a feeling of being cheated .

                    Attachment-screenshot of email and order page from paytm
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                      O
                      omathare
                      from Pune, Maharashtra
                      Apr 9, 2017
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                      My recharge is pending since 2 days, there no option to cancle recharge. I compaint it 10 times in quiry box there was no response from paytm team, there is no option to talk to cusmer care on helpline no, pathetic, worst service from paytm.
                      Becuase of worst service of paytm i dont able to got gio summer surprice offer. All the no of custmer care is wrong.
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                        K
                        Kiranravada
                        from Vijayawada, Andhra Pradesh
                        Apr 9, 2017
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                        Address: Srikakulam, Andhra Pradesh, 532001

                        On April 6th My friend sent 600 rs from his paytm wallet to my paytm wallet...600 will be debited from my friends wallet but it is not credited to my wallet...My friend gave a complaint to care.
                        They said money is credited to my account...But it is not credited...It shows like payment confirmation awaited...Still that day...But i got a message that 600 sent to your account but not credited...Please help me to solve this issue .It takes about 3 days...Thank u
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                          Sakshi Talele
                          from Mundi, Madhya Pradesh
                          Apr 9, 2017
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                          Address: Jalgaon, Maharashtra, 425001

                          Two days ago I did a recharge of RS.303. Amount is deducted but recharge not done
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                            jayranu
                            from Coimbatore, Tamil Nadu
                            Apr 9, 2017
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                            Address: 313002
                            Website: avvnl

                            I paid my electric bill on 9 feb 17 but my bill is not paid by u and this msg send by u Bill Payment for Ajmer Vidyut Vitran Nigam[protected] of Rs.2488 is successful. Receipt no for future reference:[protected] this msg sand by u but my electic bill is not paid by u plese clear thise by quary. and my other bill of month april is come. i also paid them
                            Apr 09, 2017
                            Updated by jayranu                             plese solve this problem fast
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                              C
                              captmukhi
                              from Mumbai, Maharashtra
                              Apr 9, 2017
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                              Address: Mumbai City, Maharashtra, 400061
                              Website: paytm

                              On 27th march I paid Rs500/- by my card the amount has been debited from my account but not credited into my paytm account. This amount was paid through my OLA cab app. I have made a complaint earlier but no response so far. When I asked for OLA cab on 29th March the amount in the balance ws shown less for the use so I added another Rs599/-
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                                A
                                anyaa
                                from Kanpur, Uttar Pradesh
                                Apr 9, 2017
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                                Address: Panipat, Haryana, 132103

                                Order is processing for long tym. i want to cancel the order and want my balance refund.please help me. Its been more than 24 hours.
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                                  J
                                  Jyotsnadrdo2011
                                  from Noida, Uttar Pradesh
                                  Apr 9, 2017
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                                  Address: 110029
                                  Website: Paytm

                                  Respected sir/madam, I have done summer surprize offer recharge of Rs303/- on 07 apr 17 on 08:52 pm (order no [protected], DC no [protected]). It has been 37 hours since that recharge but it says operator conformation awaited. Rs303/-were debited my bank account but I did not receive the recharge confirmation message. I want to cancel my order and refund my money as early as I have already recharged my no with other merchant.
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                                    S
                                    Sapinderjeet
                                    from Ludhiana, Punjab
                                    Apr 9, 2017
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                                    Website: Paytm.com

                                    It's been two days and my jio recharge transaction is still pending and money has been deducted my order no. Is [protected] and transaction no. Is [protected]. Till now you have offered really poor customer service my experience with paytm is getting worse so please kindly cancel my this transaction and refund my money. When I go to my order section in paytm app it doesn't even show any cancel option.
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                                      A
                                      ashpali
                                      from Kanpur, Uttar Pradesh
                                      Apr 9, 2017
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                                      Address: Lalitpur, Uttar Pradesh, 284403

                                      Dear sir
                                      My recharge not done but money debit from my account
                                      Apr 09, 2017
                                      Updated by ashpali                                       Dear sir
                                      My recharge not done but money debit from my account
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                                        Varun Amritsaria
                                        from Jammu, Jammu and Kashmir
                                        Apr 9, 2017
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                                        Address: 46214
                                        Website: PAY TM

                                        I have purchased Panasonic KXTG-3411SXH cordless landline phone (black) of Rs 1617/- on dated 21.3. 2017 through the pytm . The product is not ok and I have return back on dated 25.3.2017 but the refund is not came my Paytm wallet account . Please refund me the above said amount as soon as possible in my account . i f any doubt/query you an contact me on [protected].
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