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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 427

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V
vijay kabade
from Morjim, Goa
Apr 9, 2017
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Address: New Delhi, Delhi
Website: paytm app

I was done recharge of Rs.499 on my mobile..but recharge not done..so kindly refund my ammount
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    A
    Amina Anjum
    from Bengaluru, Karnataka
    Apr 9, 2017
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    Address: 560043

    Money in the amount of 5000 rupees from paytm vallet has been deducted but has not been transfered to other paytm user on the 8th of march 2016 around 10 pm at night. Please have this issue resolved as i have still not been credited with the sum of 5000 rupees. The most anoying thing about paytm is that they donot even have a proper customer care number where we can call the executive and get the complaint resolved. Please have this resolved. My number for the same is [protected].
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      S
      Sheela Devi
      from New Delhi, Delhi
      Apr 9, 2017
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      Address: Banda, Uttar Pradesh, 210001

      Hi,

      I have made recharge on this Jio Number [protected] on the 6th April but payment deduct and recharge not done then I have repeat again then the condition is the same so I have complained over phone to you. Your call center replied me call back tomorrow morning but not received any call from your side then I have repeat this recharge again because 7th is the day for the rechage.
      Now recharge is successful.

      I have made thee time recharge on this number.

      So please return back two recharge amount 606 Rs back.

      I am not accepting this type of service from Paytm I am really very disappointed.

      So please resolve this issue and reply fast.

      And please find the attachment for the support.

      Thanks & Regards
      Santosh Kumar Chaurasiya
      [protected]
      +1 photos
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        K
        karthi0706
        from Chennai, Tamil Nadu
        Apr 9, 2017
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        Address: Madurai, Tamil Nadu
        Website: [email protected]

        My paytm register mobile number [protected], Respected sir/madam, I have done jio summer surprize offer recharge of Rs303/- on 06 apr 17 on 09.51 pm (order no [protected]). It has been 40 hours since that recharge but it says operator conformation awaited. Rs303/-were debited my bank account but I did not receive the recharge confirmation message. I want to cancel my order and refund my money as early as I have already recharged my number with other local merchant. I send so many mails to cancel my order but after 48 hours 8 april 2017 9.30 p.k paytm group recharge another time to my number. And waist of my money . I want my money back
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          A
          asifhusain
          from Kanpur, Uttar Pradesh
          Apr 9, 2017
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          Address: Varanasi, Uttar Pradesh, 232101

          It's been two days and my jio recharge transaction is still pending and money has been deducted my order no. Is [protected]and transaction no. Is [protected]. Till now you have offered really poor customer service my experience with paytm is getting worse so please kindly cancel my this transaction and refund my money. When I go to my order section in paytm app it doesn't even show any cancel option.
          Apr 09, 2017
          Updated by asifhusain           Plz refund my money
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            S
            subhajit sahoo
            from Kolkata, West Bengal
            Apr 9, 2017
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            Address: 753015
            Website: www.paytm.com

            On 2nd april i had orderd a pair of sparx sports shoes, and made a payment . It took 5 days to ship my order and finally on 8th april i got a delivery notification on paytm application . When i checked the notification it was completely different product they are delivering me . A completely different photographe of the product . Which made my shopping experience very bad and a feeling of being cheated .

            Attachment-screenshot of email and order page from paytm
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              O
              omathare
              from Pune, Maharashtra
              Apr 9, 2017
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              My recharge is pending since 2 days, there no option to cancle recharge. I compaint it 10 times in quiry box there was no response from paytm team, there is no option to talk to cusmer care on helpline no, pathetic, worst service from paytm.
              Becuase of worst service of paytm i dont able to got gio summer surprice offer. All the no of custmer care is wrong.
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                K
                Kiranravada
                from Vijayawada, Andhra Pradesh
                Apr 9, 2017
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                Address: Srikakulam, Andhra Pradesh, 532001

                On April 6th My friend sent 600 rs from his paytm wallet to my paytm wallet...600 will be debited from my friends wallet but it is not credited to my wallet...My friend gave a complaint to care.
                They said money is credited to my account...But it is not credited...It shows like payment confirmation awaited...Still that day...But i got a message that 600 sent to your account but not credited...Please help me to solve this issue .It takes about 3 days...Thank u
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                  S
                  Sakshi Talele
                  from Mundi, Madhya Pradesh
                  Apr 9, 2017
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                  Address: Jalgaon, Maharashtra, 425001

                  Two days ago I did a recharge of RS.303. Amount is deducted but recharge not done
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                    J
                    jayranu
                    from Coimbatore, Tamil Nadu
                    Apr 9, 2017
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                    Address: 313002
                    Website: avvnl

                    I paid my electric bill on 9 feb 17 but my bill is not paid by u and this msg send by u Bill Payment for Ajmer Vidyut Vitran Nigam[protected] of Rs.2488 is successful. Receipt no for future reference:[protected] this msg sand by u but my electic bill is not paid by u plese clear thise by quary. and my other bill of month april is come. i also paid them
                    Apr 09, 2017
                    Updated by jayranu                     plese solve this problem fast
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                      C
                      captmukhi
                      from Mumbai, Maharashtra
                      Apr 9, 2017
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                      Address: Mumbai City, Maharashtra, 400061
                      Website: paytm

                      On 27th march I paid Rs500/- by my card the amount has been debited from my account but not credited into my paytm account. This amount was paid through my OLA cab app. I have made a complaint earlier but no response so far. When I asked for OLA cab on 29th March the amount in the balance ws shown less for the use so I added another Rs599/-
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                        A
                        anyaa
                        from Kanpur, Uttar Pradesh
                        Apr 9, 2017
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                        Address: Panipat, Haryana, 132103

                        Order is processing for long tym. i want to cancel the order and want my balance refund.please help me. Its been more than 24 hours.
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                          J
                          Jyotsnadrdo2011
                          from Noida, Uttar Pradesh
                          Apr 9, 2017
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                          Address: 110029
                          Website: Paytm

                          Respected sir/madam, I have done summer surprize offer recharge of Rs303/- on 07 apr 17 on 08:52 pm (order no [protected], DC no [protected]). It has been 37 hours since that recharge but it says operator conformation awaited. Rs303/-were debited my bank account but I did not receive the recharge confirmation message. I want to cancel my order and refund my money as early as I have already recharged my no with other merchant.
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                            S
                            Sapinderjeet
                            from Ludhiana, Punjab
                            Apr 9, 2017
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                            Website: Paytm.com

                            It's been two days and my jio recharge transaction is still pending and money has been deducted my order no. Is [protected] and transaction no. Is [protected]. Till now you have offered really poor customer service my experience with paytm is getting worse so please kindly cancel my this transaction and refund my money. When I go to my order section in paytm app it doesn't even show any cancel option.
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                              A
                              ashpali
                              from Kanpur, Uttar Pradesh
                              Apr 9, 2017
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                              Address: Lalitpur, Uttar Pradesh, 284403

                              Dear sir
                              My recharge not done but money debit from my account
                              Apr 09, 2017
                              Updated by ashpali                               Dear sir
                              My recharge not done but money debit from my account
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                                V
                                Varun Amritsaria
                                from Jammu, Jammu and Kashmir
                                Apr 9, 2017
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                                Address: 46214
                                Website: PAY TM

                                I have purchased Panasonic KXTG-3411SXH cordless landline phone (black) of Rs 1617/- on dated 21.3. 2017 through the pytm . The product is not ok and I have return back on dated 25.3.2017 but the refund is not came my Paytm wallet account . Please refund me the above said amount as soon as possible in my account . i f any doubt/query you an contact me on [protected].
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                                  A
                                  abhishek snehi
                                  from Allahabad, Uttar Pradesh
                                  Apr 9, 2017
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                                  Hello sir my paytm no is -[protected]. Order no - [protected]. My email id - [protected]@gmail.com i recharge my mobile number with ₹ 303 and recharge is successful showing but i am not get recharge money on my mobile number my sir please help i want to cancel this order reply sir fastly
                                  Apr 09, 2017
                                  Updated by abhishek snehi                                   Hello my Paytm no is [protected] I recharge with 303 and recharge is successful but I am not get recharge money on my no my order Id is [protected] sir please help I want to cancel this order
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                                    D
                                    Deyzeel Aggarwal
                                    from Delhi, Delhi
                                    Apr 9, 2017
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                                    Address: New Delhi, Delhi, 110055
                                    Website: [email protected]

                                    Order no - [protected]
                                    I have done RS 99 recharge in jio no[protected] on
                                    7 April 2017 9: 43 pm.but still it shows pending.
                                    I request you to cancel the recharge as soon as possible and refund money back into my Paytm wallet
                                    +1 photos
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                                      B
                                      boy.applered
                                      from Delhi, Delhi
                                      Apr 9, 2017
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                                      Address: New Delhi, Delhi
                                      Website: Www.paytm.com

                                      Transfer ID: [protected]

                                      Some one used my debit card details to transfer 20, 000 on March 9 to his paytm account.

                                      The transactional details are
                                      ECOM[protected]

                                      I mailed the paytm cyber crime cell but have not got any response. I have also sent them a screenshot of the transaction
                                      Please report this transaction and refund me my amount.
                                      I can prove the ownership of the account.
                                      I have undergone a cancer surgery that is why I couldn't report this earlier.
                                      Please reply soon.
                                      I need this operation for my chemothrapy.
                                      Please be sympathetic for a cancer patient.
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                                        V
                                        vaibhav chugh
                                        from Surat, Gujarat
                                        Apr 9, 2017
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                                        Address: Surat, Gujarat, 395007
                                        Website: Paytm

                                        This is Vaibhav I have a paytm account on your app. On 7th of April i did a idea recharge from your app which not received till now and today is 9th of April But the payment done from my card shows successful and i have got message also from bank that payment has been done of 110 rs whose screenshot i am attaching with this your customer service is not taking any action i guess because there is no call from them and when ever i call i just get a text saying they will call me in 2 days. and the status of recharge shows payment conformation awaited but how can this be possible i have received message from bank saying that the amount has been deducted please take any action.
                                        Order no. :- [protected]
                                        Time of Recharge:- 12:23 P.M.
                                        Date of Recharge:- 7/04/2017
                                        Status of Recharge:- Processing
                                        Contact:- [protected]@gmail.com
                                        +2 photos
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