Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 428

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
abhishek snehi
from Allahabad, Uttar Pradesh
Apr 9, 2017
Report
Copy

Hello sir my paytm no is -[protected]. Order no - [protected]. My email id - [protected]@gmail.com i recharge my mobile number with ₹ 303 and recharge is successful showing but i am not get recharge money on my mobile number my sir please help i want to cancel this order reply sir fastly
Apr 09, 2017
Updated by abhishek snehi
Hello my Paytm no is [protected] I recharge with 303 and recharge is successful but I am not get recharge money on my no my order Id is [protected] sir please help I want to cancel this order
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Deyzeel Aggarwal
    from Delhi, Delhi
    Apr 9, 2017
    Report
    Copy

    Address: New Delhi, Delhi, 110055
    Website: [email protected]

    Order no - [protected]
    I have done RS 99 recharge in jio no[protected] on
    7 April 2017 9: 43 pm.but still it shows pending.
    I request you to cancel the recharge as soon as possible and refund money back into my Paytm wallet
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      boy.applered
      from Delhi, Delhi
      Apr 9, 2017
      Report
      Copy

      Address: New Delhi, Delhi
      Website: Www.paytm.com

      Transfer ID: [protected]

      Some one used my debit card details to transfer 20, 000 on March 9 to his paytm account.

      The transactional details are
      ECOM[protected]

      I mailed the paytm cyber crime cell but have not got any response. I have also sent them a screenshot of the transaction
      Please report this transaction and refund me my amount.
      I can prove the ownership of the account.
      I have undergone a cancer surgery that is why I couldn't report this earlier.
      Please reply soon.
      I need this operation for my chemothrapy.
      Please be sympathetic for a cancer patient.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vaibhav chugh
        from Surat, Gujarat
        Apr 9, 2017
        Report
        Copy

        Address: Surat, Gujarat, 395007
        Website: Paytm

        This is Vaibhav I have a paytm account on your app. On 7th of April i did a idea recharge from your app which not received till now and today is 9th of April But the payment done from my card shows successful and i have got message also from bank that payment has been done of 110 rs whose screenshot i am attaching with this your customer service is not taking any action i guess because there is no call from them and when ever i call i just get a text saying they will call me in 2 days. and the status of recharge shows payment conformation awaited but how can this be possible i have received message from bank saying that the amount has been deducted please take any action.
        Order no. :- [protected]
        Time of Recharge:- 12:23 P.M.
        Date of Recharge:- 7/04/2017
        Status of Recharge:- Processing
        Contact:- [protected]@gmail.com
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          DrHouse
          from Bengaluru, Karnataka
          Apr 9, 2017
          Report
          Copy

          Address: Gautam Buddh Nagar, Uttar Pradesh
          Website: paytm.com

          I had login issues with my Paytm account. Out of nowhere one fine day while trying to log in to my Paytm account I get the message that "my account has been temporarily blocked".On raising the complaint with Paytm customer care I was told that my account has been blocked for security reasons. They then mailed me to submit evidence of my transactions with Paytm like, sms screenshot and statements, which I promptly did. After many calls and emails from me no action has been taken till date. My account remains blocked and the money which runs in 4 figures is still stuck in there. I would never recommend Paytm to anyone ever. And also if you are a current Paytm customer, my piece of advice will be to transfer all your money from the Paytm account to some other safer account and shut down you Paytm account. Your money is never safe with them. They have the most unreliable and absolutely pathetic customer support. All they give is false assurance. And if your are an unfortunate customer like I'm, we can only pray that we get our money back. I pretty much don't care for having a Paytm account anymore. So much for our Government's initiative of digital India with cheats like these dealing with our hard earned money, we are only doomed.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            priyankaghosh
            from Kolkata, West Bengal
            Apr 8, 2017
            Report
            Copy

            Address: New Delhi, Delhi, 700123
            Website: www.paytm.com

            Had minimum 210 in my wallet but get back only 131. Where is my remaining amount? Its your fault that my money was vanished from my wallet. Why should I bear lot of time to get back it? How many time I suppose to complain to get my own money back? I need a clear balance **** of my account.
            Also my kyc facility is gone with my money. Very unprofessional response from paytm.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bhuvnesh Panwar
              from Piro, Bihar
              Apr 8, 2017
              Report
              Copy

              This complain about my jio prime recharge 303 rs... Paytm received money on 7 april 2017 at 11.33pm and say your transaction succesful but at this time after 23hours in down it show in the processing and waited for opreator confirmation.. My order no. [protected]... This is summer prime offer recharge and if company not give me this offer i want to refund my money rs 303...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                anima mahajan
                from Noida, Uttar Pradesh
                Apr 8, 2017
                Report
                Copy

                Address: Ghaziabad, Uttar Pradesh, 201016
                Website: paytm

                My paytm is not searching properly...i have installed it in both on my tab and ph also...bt it will not work in both devices...there is no way to talk to any executive...i have tried each and every possible way...i am really disappointed...where to complaint? who will solve this problem...i thought there is prob in my net bt its working properly...then wat is the issue...i want immediate response to my query...i was tried for the last 3 days bt all in vein, ,
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vishwa A Patel
                  Apr 8, 2017
                  Report
                  Copy

                  Address: Ahmedabad, Gujarat, 382443
                  Website: paytm.com/paytmwallet

                  I was paying my Car insurance policy through my bank website. I had not used paytm, yet I got the msg I deposited in Paytm, the amount I deposited was 4341 my paytm a/c shows Rs.35 balance. The payment of policy got was Rs.4376; This payment was made automatically without my consideration. I want my refund of Rs. 35
                  Date: 4/4/17
                  Client No.#PB757994T246516
                  Paytm Cash Txn ID [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sonukumar gupta
                    from Rajkot, Gujarat
                    Apr 8, 2017
                    Report
                    Copy

                    I ordered to memory card but but send to to pendriv. I complain to pay tm 5 to 10 time but pay care not solve my problem. This item i pay to 1024 rupees memory card and pay tm send 8 gb pen drive.
                    Ordered no.[protected]
                    Pls solve my problem.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      akula varun
                      from Tumkur, Karnataka
                      Apr 8, 2017
                      Report
                      Copy

                      Address: Bangalore, Karnataka, 560064
                      Website: Paytm

                      I recharged​ my Jio no.[protected] with 303 on your Paytm app . At the time of recharge it is shown as processing/pending for operators confirmation​, hence I waited for all 1day but the order still showed pending. In a hurry to avail the summer suprise from Jio co. I simultaneously recharged in Jio app which showed successful yesterday itself but today in Paytm app shows your recharge of 303 is successful which was showed successful yesterday itself in my Jio app(transaction dated :- 7/4/17)

                      Iam here enclosing the transaction proof with the help of screen shots.

                      Pls try to refund my money as soon as possible.please help and do the needful in my case of double recharge.

                      Pls. Pls .Pls help...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rajneesh25
                        from Chandigarh, Chandigarh
                        Apr 8, 2017
                        Report
                        Copy

                        I recharged my prepaid mobile. It is successful from paytm's end but I haven't received any confirmation from operator nor the benefits. Details : Paytm order [protected] paytm txt id[protected]. operator Airtel, recharge amt-149.
                        Date 08-04-17. Time 8:37pm
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          BhardwajRimpi
                          from Mumbai, Maharashtra
                          Apr 8, 2017
                          Report
                          Copy

                          Address: Bhiwani, Haryana, 127021
                          Website: www.consumercomplaints.in

                          2 days ago I recharged jio plan of Rs 303 through paytm. For two days it was showing in processing. After two days of waiting, I recharged from other app. Now paytm has recharged it. In between these two days I have drop many messages that please cancel this recharge I want this money back. But today suddenly after two days they have done this recharge. I had sent lot of messages to them. They don't have any toll free cc service. I spent lot of money also in calling them. They are providing a worst service.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            jatinder687
                            from Pathankot, Punjab
                            Apr 8, 2017
                            Report
                            Copy

                            Address: 145025

                            Dear sir/madam, i did my jio mobile recharge on 6/4/2017 at 10:58PM sharply. but its showing "waiting for operator confirmation still. please resolve my problem as soon as possible.my order no. [protected].
                            i need my money back in my account.
                            thanks
                            jatinder singh
                            [protected]@gmail.com
                            9
                            order no. [protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bhagwant kaur
                              from Delhi, Delhi
                              Apr 8, 2017
                              Report
                              Copy

                              Wallet ids:[protected] & [protected]

                              Payment first via scan and then online for irctc ticket.

                              Transaction failed both times and irctc says awaiting payment/ failed transaction. But amount deducted from wallet.

                              Have tried calling customer care but despite waiting for over 30 mins there was no response other than answering machine!
                              App has strict attachment restrictions and doesnt allow most of the attachments to share screenshot!

                              And cannot proceed with complaint without image!

                              Highly disappointing service

                              Refund the amount asap
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shradha Jain
                                from Roorkee, Uttarakhand
                                Apr 8, 2017
                                Report
                                Copy

                                Address: Agra, Uttar Pradesh, 282005

                                2 days ago, i did recharge of jio of Rs. 303 but it failed and as it was an urgent due to circumstances... I get it done via another source..
                                Today i complained paytm..that i want money back

                                But they recharged it... Which already has been recharged from another app...

                                I'm saying i don't need that recharge .. i just want that amount back Paytm...
                                Apr 08, 2017
                                Updated by Shradha Jain
                                Kindly give my money back instead of recharge this transaction again
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Khan zeeshan
                                  from Delhi, Delhi
                                  Apr 8, 2017
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110059
                                  Website: www.paytm.com

                                  Sir I would like to tell you that I have made the payment of rs 303 for Jio summer surprise offer on[protected] at 11:09 pm the amount deducted from my account but i received a message from paytm saying that your recharge amount is received by paytm and it is pending with operator we will continue trying or you may cancel the Order after two hours so I waited 39 hours when I did not get any service so I send few email to cancel the order and refund my amount and after that I recharge my Jio number from another source on[protected] at 1:57 pm and now after 4 hours I received a message from paytm saying that your recharge of 303 is successful and that make me feel very sad that is reason I am complaining this and it is my humble request to you kindly look in my matter and refund my 303 rs. My order id is [protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    8
                                    8074952241
                                    from Hyderabad, Telangana
                                    Apr 8, 2017
                                    Report
                                    Copy

                                    Address: Mahbubnagar, Andhra Pradesh, 515751

                                    At 7 April I recharged a Jio no on pqytm of 303 and its stucked at process, that day the summer suprise offer's last day to get 3 months benefit, so i recharged that number using Jiomoney i thought i can cancel this recharge after 2 hours and i sent many emails to paytm to cancel this recharge...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      magicmcx
                                      from Noida, Uttar Pradesh
                                      Apr 8, 2017
                                      Report
                                      Copy

                                      Address: Jaipur, Rajasthan, 302017
                                      Website: PAYTM

                                      Dear Sir,

                                      I have recharged my jio number with Paytm application for Rs 303 and the amount was deduced from account but recharge was not Successful, even i checked with Jio costumer care that they haven't received the recharge, kindly check and do the needful.

                                      below is the reference ID number for your reference
                                      Paytm A/C number[protected]
                                      JIO Recharge number [protected]
                                      Order ID- [protected]

                                      kindly check and do the needful.

                                      Regards & Thanks
                                      Naresh
                                      Mob-[protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Prince Bhakthudu
                                        from Rajahmundry, Andhra Pradesh
                                        Apr 8, 2017
                                        Report
                                        Copy

                                        Address: 533003
                                        Website: www.paytm.com

                                        I recharged my Jio number [protected] with Rs.303 on April 07, 2017 09:35 PM through Paytm for Jio Summer Special Offer. It has been 21 hours since that recharge but it still says "Operator confirmation awaited". Rs.303 were debited from my bank account but I didn't receive the recharge confirmation message. Please resolve this issue. Thank you!
                                        order number: [protected]
                                        DC transaction number: [protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit