PayTM Mobile Solutions Complaints & Reviews

Hello
Yesterday i reacharged my jio number with 303 rs through paytm
But my number is not recharged.
I got a message showing that ""added rs. 303.00 to your paytm wallet. Transaction id: [protected]. Current balance: 303.0. Get rs.100 cb on baahubali movie. Visit paytm"""""""
I called jio customer care thay said they didnt recieved the money.
Its also not showing in transaction history.
Please refund the amount as fast as possible

Respected sir/madam,

This complaint w. r. t jio prime offer recharge of rs 303-/- for my jio, where i have done the transaction yesterday on 7th april at 7.50pm through paytm App. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number with order id [protected] and DC Transaction No. [protected] & it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (8th march 2017).

I expect the transaction to be successful and i must get the benefit of the of Jio Summer Surprise Offer.

Paytm regd. No. [protected]
Recharge no. [protected]

Really i Disappointed with your services suck Your customer care, I wll never use PAYTM to recharge again.

I recharged my no [protected] through paytm order no #[protected] about 10 hrs ago untill now no recharge is done. Its showing operator confirmation pending please help me out to cancel the order and get my cash back. I wanted to cancel my order. I tried to contact at [protected]@paytm.com but no reply is send by them. I complained even through paytm mobile app but sitll no reply received. Kindly help me out

This complaint w. R. T jio prime summer surprise offer recharge of rs 303-/- (With promo code applied) for my job number:[protected]) where i have done the transaction yesterday on 7 april through paytm app. The transaction status says that "payment of rs. 303 received by paytm but it is due with jio operator for confirmation.
Now i want to cancel the order and get my money back because what if recharge successful today but i dont get the jio summer surprise benefit
I expect the transaction to be successful and i must get the benefit of the offer.

Order no-[protected]

Hi
My Name is Naresh Kumar. I have a paytm account and I made a payment for the mobile Bill. Bill was 651.75 But I paid 650 to vodafone. I got one remoinder from my phone company for Rs 1.75 and I tried to pay the bill of Rs. 2. While making the payment I got an offer for some movie and I was trying to check what is that for. Once I click on that and check it move to the payment page automatically and charge my account Rs.502 from paytm wallet. As it was a wallet payment it never ask me for the authorization. I emailed for the same to paytm care and ask for the refund. Now the twist, they straight away deny for the refund as per what they have the policy and gave me a number to call[protected] and[protected] but both number never accept my order number and continuesly pushing me out of the IVR. My last order was [protected] but IVR said it is not the valid one. I have the call recording and several email notes which I am sending to Paytm from 4th April 2017. I tried to reach the nodal officer but that also rolling me back to the same paytm care page which again have no solution link.

As our Respected Prime Minister requested all Indian to use Paytm, we start using but the service killing poor Indian and feeding rich.

I am completely fedup and see no hope. I am not willing to watch the movie which they force me to watch. So I simply need a refund my money. Also request to regulate this kind of transaction so no one have to face same trouble which I have.

One more twist in the story I checked today that the deal is redeemed which i never did.

Help me Please.
Thank you
Naresh Kumar

[protected]

I have recharged for rs 372 for jio number but by mistake i have entered one digit of no. wrong. i want to cancel my order as it is still in process. but i have found no way to cancel it. i have also contacted paytm through facebook, twitter and email customer care at [protected]@paytm.com But i have received no response from them. my order no. is [protected]

Sir my oder no is[protected] and my recharg not compited sir my recharg nhi huaa h mere paise cut chuke h mujy meri money bhi wapse nhi mili h mujuy meri money wapss karwaiye ya fir mera recarg complit kkije thaki m aagye bhi paytm use kar saku mene sikat darj karwai bt kuch hohi nhi rha h castmere care pr recoteded voice msg chal rha h bass sir plz help...

I have done a rechargeof 303rupees but its still pending from 24 hours . i want to cancel the order but cancel option is currently not showing. I am in a fix as my money is stucked. I want to order from different site but cant bcoz my money is stucked up with you. Your customer care just keep replying automated mails and hence cant find any solution .
Refund my money in paytm waalet
Paytm mobile no. [protected]
Transaction ID=[protected]
[protected]@gmail.com
Time= 5.11pm, April 7, 2017
Jio mobile no. [protected]

I[censored] do not refund my money .I will inform this fraud happen with me and 938 people inform on all social media fb Twitter. Whtsapp etc .
ur company image may be happen
I take that action bcoz I have already complaint to u .but no response from u only automated males .

I have done a recharge but its still pending from 24 hours . i want to cancel the order but cancel option is currently not showing. I am in a fix as my money is stucked. I want to order from different site but cant bcoz my money is stucked up with you. Your customer care just keep replying automated mails and hence cant find any solution .Cancel the order immediately. My order number is [protected].

I made 2 recharge of jio 303 through paytm app order no.[protected] and [protected] .but i did not get my recharge completed it also shows transaction is completed towards paytm but still showing recharge in process since 6 april 2017 and there is no cancellation option and no customer care service.so i want my amount refunded as soon as possible. thank you

Hi,

This is amit kumar and my paytm id is [protected]. Actually today i added 3200 rs/- money from my credit card end 7659. But money has been deducted from my credit card but this did not show in my paytm account. Transaction refrence no. Is (Paytm1153658).
So please do it solve fast.

Thanks & regards
Amit kumar

I have done the recharge of my no [protected] on 6th April 2017 at 10: 47pm and the Order no is [protected].It was showing "processing" at that time but my the amount was deducted from account.I filed a complaint today but there was no response.After searching for the customer care type thing I got this site.After reading a similar complaint which I found here only I learned that it can be solved by sending a email at their care which is [protected]@paytm.com.So i sent a complaint for two time today but Ididn't a get any reply and they say it is for 24×7 and they will solve the issue.But it doesn't seems to be correct.

Changing the number otp is not coming so please request you to send otp on my mobile phone

Respected sir/madam,

This complaint w. r. t jio prime offer recharge of rs 303-/- for my jio, where i have done the transaction yesterday on 6th april at 10pm through paytm website. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (7th march 2017) from past more than 26 hrs.
I expect the transaction to be successful and i must get the benefit of the offer from effective date 01st april 2017.

Thanks & regards
jaspreet singh

Paytm fraud.money deducted from card-999, for order id-[protected].[protected]@gmail.com.order not placed, and message received from paytm of order cancellation.amount refunded-147.37, rest amount999-147.37 =851.63 eaten by paytm.this is the way they cheat customers.i have messages of of paytm order placed, and then cancelled.i also have transaction details.stay away from them, i am going to file an fir, and also knock the doors of consumer court.all those who have been cheated by paytm.please support.together we can take them behind bars

Payment has been made but confirmation is pending from the last 24 hours.

On 17th of march 2017 i ordered REDMI 3S PRIME 32GB mobile on PAYTM APP.
On 27th morch i receivied the product,
as soon as opened the box I noticed a non working moto brand phone in redmi 3s prime 32 gb phone mobile box.
While trying to contact customer care they are tell refund in not possible.

My jio number [protected]
Iam jio 303 recharge with using paytmjio promo code at 6th april 17.
At 11 'o' clock today 7th 10:30 status still waiting for operator confirmation.
Today jio annouced 303 recharge closed. And already complete sucess numbers are allowed 3months free offer...
Jio money recharges are sportl sucess...
But paytm is waiting for operator confirmation...
Plz responed my massage
My paytm number :[protected]
Recharged jio number :[protected]
Recharge ammount 303-30=273...

Sir, i have transfered rs.3000/ from my wallet to bank account at 7.11 pm[protected], but i didnt get money in bank account and status is showing pending, compony said that money is refund in 7 days but after 12 days it didnt get back my money..i contact to customer service but i didnt get any response.plz give me the solution an my money back...

Wallet Transaction id -[protected]

Bank money is credited but no recharge is done