Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Updated: Apr 23, 2025
Complaints 20045
Resolved
1743
Unresolved
18302
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 432

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pradeepguravana
from Hyderabad, Telangana
Apr 7, 2017
Report
Copy

Address: 532122

Bank money is credited but no recharge is done
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    AkshaySrivastava
    from Delhi, Delhi
    Apr 7, 2017
    Report
    Copy

    Address: 110092
    Website: paytm.com

    Hello,
    I would like to get my problem resolved which is about my money getting debited from my bank account when tried to add 200 INR in wallet on 7th april 2017 by netbanking which showed transaction failed but money was deducted from it. After this i again added 200INR and it got added from same netbanking method and bank account.
    Please look into the matter.
    aks.[protected]@gmail.com/[protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rajnish Bharti
      from Bengaluru, Karnataka
      Apr 7, 2017
      Report
      Copy

      Address: Patna, Bihar, 800026
      Website: Paytm.com

      Sir,
      My mother got a fraud call, asking about bank details, adhar no and otp. Via these informations 19999 rs were deducted from the account using paytm mobile solutions. Please help me. If you can cancel the transaction. I am including the messages i got on cell phone .
      My email id - [protected]@ gmail.com
      Account no - [protected], sbi
      Thanks for help
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ravi6821
        from Delhi, Delhi
        Apr 7, 2017
        Report
        Copy

        Address: New Delhi, Delhi

        This is request of cash back
        I recharged my Delhi metro card on 30/3/2017 and there was offer going on 100% cash back that's why i recharged my metro card ... But till now 07/04/2017 ...I did not get my cash back ...So please it is request .My problem should be listen as hurry as possible ...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Avinash Godase
          from Rajahmundry, Andhra Pradesh
          Apr 7, 2017
          Report
          Copy

          Address: Yavatmal, Maharashtra

          Today I tried to one recharge at that time I have Rs. 1130 in my paytm wallet. At the time of recharge it took some time thats why paytm asked me to login again and forget my password then I login in it by facebook then I found there in no balance in my paytm wallet. Then where is my 1130 Rs. and when I will get it again in my paytm wallet.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            F
            Farzan Rashid
            from Kolkata, West Bengal
            Apr 7, 2017
            Report
            Copy

            Address: Kolkata, West Bengal, 700014
            Website: payTm

            I am prime member I recharged for 303/- but yet now recharge of amount of 303 /- has not been done on my JIO No. I got a message from payTM which is quoted as given below:
            "paid Rs303 to BILLDESKutil at 9.57 pm wallet txn ID : [protected] avail balance: Rs 0.00". As recharge was not done although Rs303 was deducted from payTM I request to kindly arrange to refund the amount to me as the recharge has not been done.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              snehil09
              from Mundi, Madhya Pradesh
              Apr 7, 2017
              Report
              Copy

              Address: Satna, Madhya Pradesh, 485001
              Website: pytm

              My R.S.303 recharge is not completed and there is not responsible customer services stuff for helping customers, I want to cancel my order but there is no any opinions for cancel this, even I call for customers care service but they consume my main balance and there is no one who gone solve this problem. I do not have any other sources to Conway my problem to pytm care service that's why I m here.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Tech Animal
                from Yellapur, Karnataka
                Apr 7, 2017
                Report
                Copy

                Address: Belgaum, Karnataka, 590001
                Website: Paytm

                I have recharged 303 from paytm but it's saying request on hold, and money has been cut off from bank.please do something.
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Banibrata Dhabal
                  from Kolkata, West Bengal
                  Apr 7, 2017
                  Report
                  Copy

                  Address: Kolkata, West Bengal, 700073
                  Website: paytm.com

                  I tried to recharge 2Jio numbers For Rs 303/- on 6.4.17 using my paytm wallet account linked to [protected]@gmail.com. The amounts (Rs 303 and 303)deducted but the status showing waiting for operator confirmation.Order nos are[protected] and [protected].Contacted to paytm care: [protected]@paytm.com but no response...tried in thire contact phone no but cant talk directly to customer care officials Nonsense PAYTM service.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Manojgoud
                    from Hyderabad, Telangana
                    Apr 7, 2017
                    Report
                    Copy

                    Address: New Delhi, Delhi
                    Website: Paytm

                    Hi sir this is manoj i have done my recharge of rs 303 to my mobile number [protected] and the transaction was completed successfully and my money from wallet was deducted and my recharge status is processed as it completed more than 16 hours of my transaction.so please kindly refund my money to my wallet of number [protected].
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Y
                      Yachika khare
                      from Yarada, Andhra Pradesh
                      Apr 7, 2017
                      Report
                      Copy

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                      Website: paytm.com

                      An amount of about Rs 2466 has been missing from my paytm account. All transactions from 01/04/2017 to 04/04/2017 are missing. I have done following transactions from my bank to paytm and paytm to bank. I am not getting correct replies from paytm customer care and that is why I am now raising this issue at higher level.
                      Date Amount Reference Number
                      Date Transaction ID Amount Remarks
                      01/04/2017 [protected] 5000 Credited to paytm
                      02/04/[protected] Debited to paytm
                      34 Debited to paytm
                      04/04/2017 [protected] 5000 Credited to paytm
                      04/04/[protected] Debited to paytm
                      04/04/[protected] Debited to paytm

                      Out of which the balance left was about Rs 2466 which is now missing from my Paytm wallet. I have even asked them to give details of these transaction IDs, but every time I get reply that transaction id is incorrect. Please help.

                      Regards,
                      Yachika Khare
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        susantaB007
                        from Shimoga, Karnataka
                        Apr 7, 2017
                        Report
                        Copy

                        Address: 560078
                        Website: paytm.com

                        I have recharge for jio mobile no.: [protected] on 7th april 01:34 pm with bill desk no.: #IPT[protected] and wallet order id : [protected] . But till now it has not got recharge in my jio account . Now it was 8:34 pm and i have call the jio customer care and they told that the recharge that i have done is not reflected in my number. so, please do the recharge as i haven't receive mail or sms about the recharge . please do the recharge as soon as possible in my number

                        Regards
                        susanta banik
                        [protected]@gmail.com
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Purronuff Koch
                          from Barpeta Road, Assam
                          Apr 7, 2017
                          Report
                          Copy

                          Address: Kamrup Metropolitan, Assam, 781024
                          Website: paytm.com

                          I tried recharging my jio number last night but till now i haven't recieved it. My balance was deducted from my bank account still rechage has not been processed. I have uploaded the screen shot of the said order. Please solve it asp.
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Y
                            yuvalogesh
                            from Raipur, Chhattisgarh
                            Apr 7, 2017
                            Report
                            Copy

                            Address: 605014

                            I recharge my jio number [protected] rs303 but recharge pending order no is [protected] please refund the amount in paytm wallet.
                            Apr 07, 2017
                            Updated by yuvalogesh                             Please refund paytm wallet
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Deepanshu 1755
                              from Allahabad, Uttar Pradesh
                              Apr 7, 2017
                              Report
                              Copy

                              Pls cancel my order no. [protected] for jio recharge..as it stills is in processing.. Even customer care is not providing solutions.. I am completely dissatisfied with your services.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Aditya0807
                                from Bengaluru, Karnataka
                                Apr 7, 2017
                                Report
                                Copy

                                Address: Dharwad, Karnataka, 580030
                                Website: Paytm.com

                                My below orders are showing pending from long time. Money got deducted from my account, but recharge not done. Order no. [protected] on April 6th 11pm please provide me refund
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  gargi@123
                                  from Delhi, Delhi
                                  Apr 7, 2017
                                  Report
                                  Copy

                                  Address: 305901
                                  Website: paytm.com

                                  Please refer to order ids [protected] and [protected].
                                  i want to cancel both of these recharges.The operator 'confirmation awaited' message is not accepted as i just recharged it with some other wallet and its done! i dont want my order to p[rocess for the next 48 hrs. i waited for 2 hrs so as to cancel the order but even after 18 hrs, CANCEL option is not visible. customer care says its a technical fault. so i want my money back. Ticket number 26271619 and 26273533.
                                  kindly do something about this i want my money back asap.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sudipto73
                                    from Kolkata, West Bengal
                                    Apr 7, 2017
                                    Report
                                    Copy

                                    Address: 743145

                                    My recharge is done 6.04.17 from Mid 11.45 at night..my paytm number is [protected] and i recharged to my 3 jio number, one of them is complete Bt of 303 rs but its not done yet.and it is under processing and showing waiting for operator confirmation.and i tried to cancel it but cancel option is not visible so pls kindly cancel the order and refund my money back to my wallet.pls cancel the order for my jio number [protected] and [protected]. Please refund my money to my paytm wallet no [protected]. My order no is [protected] and [protected].Please Do Something... I Am recharging through cash from other retailer please refund my money.. So I Was Thankful To Paytm.
                                    +3 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      SHWETABH KUMAR
                                      from Lala, Assam
                                      Apr 7, 2017
                                      Report
                                      Copy

                                      Address: West Singhbhum, Jharkhand, 833215
                                      Website: paytm.com

                                      I recharged through my icici debit card..it says transaction successful but it saya processing qnd waiting for operator confirmatio.. Its been 72 hours and still no response from paytm team neirher from mail nor from helpline no..more over there is noption to cancel it neither on app nor on website.my order no is [protected] .i m feeling cheated from so much trusted paytm
                                      +1 photos
                                      Apr 08, 2017
                                      Updated by SHWETABH KUMAR                                       I got an email..regarding my complaint promising me to..sort out the prob...around 12 hrs later transaction was seen successful. Thanks paytm.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Diraviya
                                        from Madurai, Tamil Nadu
                                        Apr 7, 2017
                                        Report
                                        Copy

                                        Address: 600004

                                        On 3rd April 2017 I didnt Trasaction from to jio via paytm amount was debited by i didnt get any confirmation from paytm side its not there in transaction list. If the transaction was unsuccessful please refund my amount.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Citrus Payment Solutions
                                          3.2
                                          (2969)
                                          United Bank of India [UBI]
                                          1
                                          (1340)
                                          Syndicate Bank
                                          1.1
                                          (755)