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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 432

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M
mahi8019
from Hyderabad, Telangana
Apr 7, 2017
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Address: 530047
Website: www.paytm.com

On 17th of march 2017 i ordered REDMI 3S PRIME 32GB mobile on PAYTM APP.
On 27th morch i receivied the product,
as soon as opened the box I noticed a non working moto brand phone in redmi 3s prime 32 gb phone mobile box.
While trying to contact customer care they are tell refund in not possible.
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    S
    Sivachakradhar dudi3
    from Hyderabad, Telangana
    Apr 7, 2017
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    Address: 533444
    Website: paytm.com/myorders/3034625846?category=recharge&itemId=3225889777&orderId=3034625846

    My jio number [protected]
    Iam jio 303 recharge with using paytmjio promo code at 6th april 17.
    At 11 'o' clock today 7th 10:30 status still waiting for operator confirmation.
    Today jio annouced 303 recharge closed. And already complete sucess numbers are allowed 3months free offer...
    Jio money recharges are sportl sucess...
    But paytm is waiting for operator confirmation...
    Plz responed my massage
    My paytm number :[protected]
    Recharged jio number :[protected]
    Recharge ammount 303-30=273...
    Apr 07, 2017
    Updated by Sivachakradhar dudi3     recharge no [protected]
    trance id [protected]
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      A
      akashsingh5521
      from Mundi, Madhya Pradesh
      Apr 7, 2017
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: www.paytm.com

      Sir, i have transfered rs.3000/ from my wallet to bank account at 7.11 pm[protected], but i didnt get money in bank account and status is showing pending, compony said that money is refund in 7 days but after 12 days it didnt get back my money..i contact to customer service but i didnt get any response.plz give me the solution an my money back...

      Wallet Transaction id -[protected]
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        P
        pradeepguravana
        from Hyderabad, Telangana
        Apr 7, 2017
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        Address: 532122

        Bank money is credited but no recharge is done
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          A
          AkshaySrivastava
          from Delhi, Delhi
          Apr 7, 2017
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          Address: 110092
          Website: paytm.com

          Hello,
          I would like to get my problem resolved which is about my money getting debited from my bank account when tried to add 200 INR in wallet on 7th april 2017 by netbanking which showed transaction failed but money was deducted from it. After this i again added 200INR and it got added from same netbanking method and bank account.
          Please look into the matter.
          aks.[protected]@gmail.com/[protected]
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            R
            Rajnish Bharti
            from Bengaluru, Karnataka
            Apr 7, 2017
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            Address: Patna, Bihar, 800026
            Website: Paytm.com

            Sir,
            My mother got a fraud call, asking about bank details, adhar no and otp. Via these informations 19999 rs were deducted from the account using paytm mobile solutions. Please help me. If you can cancel the transaction. I am including the messages i got on cell phone .
            My email id - [protected]@ gmail.com
            Account no - [protected], sbi
            Thanks for help
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              R
              Ravi6821
              from Delhi, Delhi
              Apr 7, 2017
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              Address: New Delhi, Delhi

              This is request of cash back
              I recharged my Delhi metro card on 30/3/2017 and there was offer going on 100% cash back that's why i recharged my metro card ... But till now 07/04/2017 ...I did not get my cash back ...So please it is request .My problem should be listen as hurry as possible ...
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                A
                Avinash Godase
                from Rajahmundry, Andhra Pradesh
                Apr 7, 2017
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                Address: Yavatmal, Maharashtra

                Today I tried to one recharge at that time I have Rs. 1130 in my paytm wallet. At the time of recharge it took some time thats why paytm asked me to login again and forget my password then I login in it by facebook then I found there in no balance in my paytm wallet. Then where is my 1130 Rs. and when I will get it again in my paytm wallet.
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                  F
                  Farzan Rashid
                  from Kolkata, West Bengal
                  Apr 7, 2017
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                  Address: Kolkata, West Bengal, 700014
                  Website: payTm

                  I am prime member I recharged for 303/- but yet now recharge of amount of 303 /- has not been done on my JIO No. I got a message from payTM which is quoted as given below:
                  "paid Rs303 to BILLDESKutil at 9.57 pm wallet txn ID : [protected] avail balance: Rs 0.00". As recharge was not done although Rs303 was deducted from payTM I request to kindly arrange to refund the amount to me as the recharge has not been done.
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                    S
                    snehil09
                    from Mundi, Madhya Pradesh
                    Apr 7, 2017
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                    Address: Satna, Madhya Pradesh, 485001
                    Website: pytm

                    My R.S.303 recharge is not completed and there is not responsible customer services stuff for helping customers, I want to cancel my order but there is no any opinions for cancel this, even I call for customers care service but they consume my main balance and there is no one who gone solve this problem. I do not have any other sources to Conway my problem to pytm care service that's why I m here.
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                      T
                      Tech Animal
                      from Yellapur, Karnataka
                      Apr 7, 2017
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                      Address: Belgaum, Karnataka, 590001
                      Website: Paytm

                      I have recharged 303 from paytm but it's saying request on hold, and money has been cut off from bank.please do something.
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                        B
                        Banibrata Dhabal
                        from Kolkata, West Bengal
                        Apr 7, 2017
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                        Address: Kolkata, West Bengal, 700073
                        Website: paytm.com

                        I tried to recharge 2Jio numbers For Rs 303/- on 6.4.17 using my paytm wallet account linked to [protected]@gmail.com. The amounts (Rs 303 and 303)deducted but the status showing waiting for operator confirmation.Order nos are[protected] and [protected].Contacted to paytm care: [protected]@paytm.com but no response...tried in thire contact phone no but cant talk directly to customer care officials Nonsense PAYTM service.
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                          M
                          Manojgoud
                          from Hyderabad, Telangana
                          Apr 7, 2017
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                          Address: New Delhi, Delhi
                          Website: Paytm

                          Hi sir this is manoj i have done my recharge of rs 303 to my mobile number [protected] and the transaction was completed successfully and my money from wallet was deducted and my recharge status is processed as it completed more than 16 hours of my transaction.so please kindly refund my money to my wallet of number [protected].
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                            Y
                            Yachika khare
                            from Yarada, Andhra Pradesh
                            Apr 7, 2017
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                            Website: paytm.com

                            An amount of about Rs 2466 has been missing from my paytm account. All transactions from 01/04/2017 to 04/04/2017 are missing. I have done following transactions from my bank to paytm and paytm to bank. I am not getting correct replies from paytm customer care and that is why I am now raising this issue at higher level.
                            Date Amount Reference Number
                            Date Transaction ID Amount Remarks
                            01/04/2017 [protected] 5000 Credited to paytm
                            02/04/[protected] Debited to paytm
                            34 Debited to paytm
                            04/04/2017 [protected] 5000 Credited to paytm
                            04/04/[protected] Debited to paytm
                            04/04/[protected] Debited to paytm

                            Out of which the balance left was about Rs 2466 which is now missing from my Paytm wallet. I have even asked them to give details of these transaction IDs, but every time I get reply that transaction id is incorrect. Please help.

                            Regards,
                            Yachika Khare
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                              S
                              susantaB007
                              from Shimoga, Karnataka
                              Apr 7, 2017
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                              Address: 560078
                              Website: paytm.com

                              I have recharge for jio mobile no.: [protected] on 7th april 01:34 pm with bill desk no.: #IPT[protected] and wallet order id : [protected] . But till now it has not got recharge in my jio account . Now it was 8:34 pm and i have call the jio customer care and they told that the recharge that i have done is not reflected in my number. so, please do the recharge as i haven't receive mail or sms about the recharge . please do the recharge as soon as possible in my number

                              Regards
                              susanta banik
                              [protected]@gmail.com
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                                P
                                Purronuff Koch
                                from Barpeta Road, Assam
                                Apr 7, 2017
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                                Address: Kamrup Metropolitan, Assam, 781024
                                Website: paytm.com

                                I tried recharging my jio number last night but till now i haven't recieved it. My balance was deducted from my bank account still rechage has not been processed. I have uploaded the screen shot of the said order. Please solve it asp.
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                                  Y
                                  yuvalogesh
                                  from Raipur, Chhattisgarh
                                  Apr 7, 2017
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                                  Address: 605014

                                  I recharge my jio number [protected] rs303 but recharge pending order no is [protected] please refund the amount in paytm wallet.
                                  Apr 07, 2017
                                  Updated by yuvalogesh                                   Please refund paytm wallet
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                                    D
                                    Deepanshu 1755
                                    from Allahabad, Uttar Pradesh
                                    Apr 7, 2017
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                                    Pls cancel my order no. [protected] for jio recharge..as it stills is in processing.. Even customer care is not providing solutions.. I am completely dissatisfied with your services.
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                                      A
                                      Aditya0807
                                      from Bengaluru, Karnataka
                                      Apr 7, 2017
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                                      Address: Dharwad, Karnataka, 580030
                                      Website: Paytm.com

                                      My below orders are showing pending from long time. Money got deducted from my account, but recharge not done. Order no. [protected] on April 6th 11pm please provide me refund
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                                        G
                                        gargi@123
                                        from Delhi, Delhi
                                        Apr 7, 2017
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                                        Address: 305901
                                        Website: paytm.com

                                        Please refer to order ids [protected] and [protected].
                                        i want to cancel both of these recharges.The operator 'confirmation awaited' message is not accepted as i just recharged it with some other wallet and its done! i dont want my order to p[rocess for the next 48 hrs. i waited for 2 hrs so as to cancel the order but even after 18 hrs, CANCEL option is not visible. customer care says its a technical fault. so i want my money back. Ticket number 26271619 and 26273533.
                                        kindly do something about this i want my money back asap.
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