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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 432

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A
AkshaySrivastava
from Delhi, Delhi
Apr 7, 2017
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Address: 110092
Website: paytm.com

Hello,
I would like to get my problem resolved which is about my money getting debited from my bank account when tried to add 200 INR in wallet on 7th april 2017 by netbanking which showed transaction failed but money was deducted from it. After this i again added 200INR and it got added from same netbanking method and bank account.
Please look into the matter.
aks.[protected]@gmail.com/[protected]
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    R
    Rajnish Bharti
    from Bengaluru, Karnataka
    Apr 7, 2017
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    Address: Patna, Bihar, 800026
    Website: Paytm.com

    Sir,
    My mother got a fraud call, asking about bank details, adhar no and otp. Via these informations 19999 rs were deducted from the account using paytm mobile solutions. Please help me. If you can cancel the transaction. I am including the messages i got on cell phone .
    My email id - [protected]@ gmail.com
    Account no - [protected], sbi
    Thanks for help
    +1 photos
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      R
      Ravi6821
      from Delhi, Delhi
      Apr 7, 2017
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      Address: New Delhi, Delhi

      This is request of cash back
      I recharged my Delhi metro card on 30/3/2017 and there was offer going on 100% cash back that's why i recharged my metro card ... But till now 07/04/2017 ...I did not get my cash back ...So please it is request .My problem should be listen as hurry as possible ...
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        A
        Avinash Godase
        from Rajahmundry, Andhra Pradesh
        Apr 7, 2017
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        Address: Yavatmal, Maharashtra

        Today I tried to one recharge at that time I have Rs. 1130 in my paytm wallet. At the time of recharge it took some time thats why paytm asked me to login again and forget my password then I login in it by facebook then I found there in no balance in my paytm wallet. Then where is my 1130 Rs. and when I will get it again in my paytm wallet.
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          F
          Farzan Rashid
          from Kolkata, West Bengal
          Apr 7, 2017
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          Address: Kolkata, West Bengal, 700014
          Website: payTm

          I am prime member I recharged for 303/- but yet now recharge of amount of 303 /- has not been done on my JIO No. I got a message from payTM which is quoted as given below:
          "paid Rs303 to BILLDESKutil at 9.57 pm wallet txn ID : [protected] avail balance: Rs 0.00". As recharge was not done although Rs303 was deducted from payTM I request to kindly arrange to refund the amount to me as the recharge has not been done.
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            S
            snehil09
            from Mundi, Madhya Pradesh
            Apr 7, 2017
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            Address: Satna, Madhya Pradesh, 485001
            Website: pytm

            My R.S.303 recharge is not completed and there is not responsible customer services stuff for helping customers, I want to cancel my order but there is no any opinions for cancel this, even I call for customers care service but they consume my main balance and there is no one who gone solve this problem. I do not have any other sources to Conway my problem to pytm care service that's why I m here.
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              T
              Tech Animal
              from Yellapur, Karnataka
              Apr 7, 2017
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              Address: Belgaum, Karnataka, 590001
              Website: Paytm

              I have recharged 303 from paytm but it's saying request on hold, and money has been cut off from bank.please do something.
              +1 photos
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                B
                Banibrata Dhabal
                from Kolkata, West Bengal
                Apr 7, 2017
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                Address: Kolkata, West Bengal, 700073
                Website: paytm.com

                I tried to recharge 2Jio numbers For Rs 303/- on 6.4.17 using my paytm wallet account linked to [protected]@gmail.com. The amounts (Rs 303 and 303)deducted but the status showing waiting for operator confirmation.Order nos are[protected] and [protected].Contacted to paytm care: [protected]@paytm.com but no response...tried in thire contact phone no but cant talk directly to customer care officials Nonsense PAYTM service.
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                  M
                  Manojgoud
                  from Hyderabad, Telangana
                  Apr 7, 2017
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                  Address: New Delhi, Delhi
                  Website: Paytm

                  Hi sir this is manoj i have done my recharge of rs 303 to my mobile number [protected] and the transaction was completed successfully and my money from wallet was deducted and my recharge status is processed as it completed more than 16 hours of my transaction.so please kindly refund my money to my wallet of number [protected].
                  +1 photos
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                    Y
                    Yachika khare
                    from Yarada, Andhra Pradesh
                    Apr 7, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: paytm.com

                    An amount of about Rs 2466 has been missing from my paytm account. All transactions from 01/04/2017 to 04/04/2017 are missing. I have done following transactions from my bank to paytm and paytm to bank. I am not getting correct replies from paytm customer care and that is why I am now raising this issue at higher level.
                    Date Amount Reference Number
                    Date Transaction ID Amount Remarks
                    01/04/2017 [protected] 5000 Credited to paytm
                    02/04/[protected] Debited to paytm
                    34 Debited to paytm
                    04/04/2017 [protected] 5000 Credited to paytm
                    04/04/[protected] Debited to paytm
                    04/04/[protected] Debited to paytm

                    Out of which the balance left was about Rs 2466 which is now missing from my Paytm wallet. I have even asked them to give details of these transaction IDs, but every time I get reply that transaction id is incorrect. Please help.

                    Regards,
                    Yachika Khare
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                      S
                      susantaB007
                      from Shimoga, Karnataka
                      Apr 7, 2017
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                      Address: 560078
                      Website: paytm.com

                      I have recharge for jio mobile no.: [protected] on 7th april 01:34 pm with bill desk no.: #IPT[protected] and wallet order id : [protected] . But till now it has not got recharge in my jio account . Now it was 8:34 pm and i have call the jio customer care and they told that the recharge that i have done is not reflected in my number. so, please do the recharge as i haven't receive mail or sms about the recharge . please do the recharge as soon as possible in my number

                      Regards
                      susanta banik
                      [protected]@gmail.com
                      +1 photos
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                        P
                        Purronuff Koch
                        from Barpeta Road, Assam
                        Apr 7, 2017
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                        Address: Kamrup Metropolitan, Assam, 781024
                        Website: paytm.com

                        I tried recharging my jio number last night but till now i haven't recieved it. My balance was deducted from my bank account still rechage has not been processed. I have uploaded the screen shot of the said order. Please solve it asp.
                        +1 photos
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                          Y
                          yuvalogesh
                          from Raipur, Chhattisgarh
                          Apr 7, 2017
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                          Address: 605014

                          I recharge my jio number [protected] rs303 but recharge pending order no is [protected] please refund the amount in paytm wallet.
                          Apr 07, 2017
                          Updated by yuvalogesh                           Please refund paytm wallet
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                            D
                            Deepanshu 1755
                            from Allahabad, Uttar Pradesh
                            Apr 7, 2017
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                            Pls cancel my order no. [protected] for jio recharge..as it stills is in processing.. Even customer care is not providing solutions.. I am completely dissatisfied with your services.
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                              A
                              Aditya0807
                              from Bengaluru, Karnataka
                              Apr 7, 2017
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                              Address: Dharwad, Karnataka, 580030
                              Website: Paytm.com

                              My below orders are showing pending from long time. Money got deducted from my account, but recharge not done. Order no. [protected] on April 6th 11pm please provide me refund
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                                G
                                gargi@123
                                from Delhi, Delhi
                                Apr 7, 2017
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                                Address: 305901
                                Website: paytm.com

                                Please refer to order ids [protected] and [protected].
                                i want to cancel both of these recharges.The operator 'confirmation awaited' message is not accepted as i just recharged it with some other wallet and its done! i dont want my order to p[rocess for the next 48 hrs. i waited for 2 hrs so as to cancel the order but even after 18 hrs, CANCEL option is not visible. customer care says its a technical fault. so i want my money back. Ticket number 26271619 and 26273533.
                                kindly do something about this i want my money back asap.
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                                  S
                                  Sudipto73
                                  from Kolkata, West Bengal
                                  Apr 7, 2017
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                                  Address: 743145

                                  My recharge is done 6.04.17 from Mid 11.45 at night..my paytm number is [protected] and i recharged to my 3 jio number, one of them is complete Bt of 303 rs but its not done yet.and it is under processing and showing waiting for operator confirmation.and i tried to cancel it but cancel option is not visible so pls kindly cancel the order and refund my money back to my wallet.pls cancel the order for my jio number [protected] and [protected]. Please refund my money to my paytm wallet no [protected]. My order no is [protected] and [protected].Please Do Something... I Am recharging through cash from other retailer please refund my money.. So I Was Thankful To Paytm.
                                  +3 photos
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                                    S
                                    SHWETABH KUMAR
                                    from Lala, Assam
                                    Apr 7, 2017
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                                    Address: West Singhbhum, Jharkhand, 833215
                                    Website: paytm.com

                                    I recharged through my icici debit card..it says transaction successful but it saya processing qnd waiting for operator confirmatio.. Its been 72 hours and still no response from paytm team neirher from mail nor from helpline no..more over there is noption to cancel it neither on app nor on website.my order no is [protected] .i m feeling cheated from so much trusted paytm
                                    +1 photos
                                    Apr 08, 2017
                                    Updated by SHWETABH KUMAR                                     I got an email..regarding my complaint promising me to..sort out the prob...around 12 hrs later transaction was seen successful. Thanks paytm.
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                                      D
                                      Diraviya
                                      from Madurai, Tamil Nadu
                                      Apr 7, 2017
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                                      Address: 600004

                                      On 3rd April 2017 I didnt Trasaction from to jio via paytm amount was debited by i didnt get any confirmation from paytm side its not there in transaction list. If the transaction was unsuccessful please refund my amount.
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                                        S
                                        suryami
                                        from Hyderabad, Telangana
                                        Apr 7, 2017
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                                        Address: East Godavari, Andhra Pradesh, 533001

                                        My recharge is done yet from Mid night..my paytm number is [protected] and i recharged to my jio number which is [protected] of 303 rs but its not done..and it is under processing..and i tried to cancel it but cancel option is not visible so pls kindly cancel the order and refund my money back to my wallet..pls cancel the order for my jio number [protected]..pls refund my money
                                        Apr 07, 2017
                                        Updated by suryami                                         My paytm number [protected]..i recharged my jio number [protected] with 303 rs...order no-#[protected] i have done my recharge in other net shop..so pls don't recharge to my number pls..refund my money and pls cancel my order..my order has been late since mid night so pls don't proceed my order cancel it.. Before its done don't recharge my number please
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