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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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S
S akii
from Mumbai, Maharashtra
Apr 7, 2017
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Address: Mumbai City, Maharashtra, 400701
Website: Croma

Had made payment of 303 rs for jio recharge dated 6 april 2017..but is showing order is being processed and amount is deducted from bank account but my transaction is not complete and recharge of 303 is not made in my jio Number [protected]

i am trying since one day for payment is processed but it is still pending.. i am very much disappointed from paytm as i am using first time it was my worst experience

Please it's my humble request to you amount refund to my bank account
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    Anubhab Ghosh
    from Kolkata, West Bengal
    Apr 7, 2017
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    Address: Dakshin Dinajpur, West Bengal, 733101
    Website: Paytm.com

    Respected sir/madam,

    With cordial respect i like to know that I had made payment of 303 rs for jio recharge dated 6 april 2017 at 11:58pm ..but is showing order is being processed and amount is deducted from my atm card but my transaction is not complete and recharge of 303 is not made in my jio Number [protected] with order id [protected].

    i am trying since one day for payment is processed but it is still pending.. i am very much disappointed.

    Please it's my humble request to you amount refund to my paytm wallet.

    Thanks and regards
    Anubhab Ghosh
    +1 photos
    Apr 12, 2017
    Complaint marked as Resolved 
    Recharge done
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      R
      Raj koundal
      from Narayangarh, Haryana
      Apr 7, 2017
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      Address: Shimla, Himachal Pradesh, 172001

      Yesterday night i recharged my mobile the order id is [protected] my Jio no [protected] but recharge still in processing, paytm send an message to me saying if your recharge is not completed in 2 hours your recharge was cancelled and your money is returned so i wait for 2 hours and after wards i recharged in other way, but in my paytm orders it's still showing processing, so please cancel that recharge and my paytm mobile number is [protected]
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        C
        CA. Nidhi Jhanwar
        from Mumbai, Maharashtra
        Apr 7, 2017
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        Address: 400091

        I had made payment of 303 rs for jio recharge dated 6 april 2017..but is showing order is being processed and amount is deducted from paytm wallet but my transaction is not complete and recharge of 303 is not made in my jio Number.

        i am trying since one day for payment is processed but it is still pending.. i am very much disappointed from paytm as i am using first time it was my worst experience

        Please it's my humble request to you amount refund to my paytm wallet.
        Same problem.. 2 days went but still not recharged.. money not refunded
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          S
          Santosh Amrute
          from Noida, Uttar Pradesh
          Apr 7, 2017
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          Address: 122105

          Wrong Metro card recharge
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            S
            siddharth22may
            from Noida, Uttar Pradesh
            Apr 7, 2017
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            Address: 110092

            I have trying to recharge my mobile no but it still pending after 7 hr also. But we are not seeing any option for cancel this order. But according to your commitment after 2 hr we can cancel "processing" order. Now problem is that I am able to recharge my mobile from other sources because paytm order is under processing. I am not expecting this from Paytm. I am dispointing from paytm. My paytm order no is 303873
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              Y
              yash36900
              from Dehra Dun, Uttarakhand
              Apr 7, 2017
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              Address: Gautam Buddh Nagar, Uttar Pradesh
              Website: Paytm

              I have recharged my number from paytm but it is in processing from last few hours and still it is showing that it is in processing but it was shown there that if my order is not processed within 2 hours order will be cancelled and I will get my money back but already more than enough time is spend and i haven't got my anything neither my recharge not my money. if you are unable to recharge so cancel the order and refund my money. My order number is [protected]
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                P
                prakhar sharan
                from Lalganj, Bihar
                Apr 7, 2017
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                Address: 800023

                I recharged for my JIO number for rs. 303 at 11:21 pm on 6 April, 2017.
                The amount was deducted from my PAYTM account but recharge was not done. It is showing PROCESSING even after 8 hours.I waited for 8 hours but seems that it will not be recharged. It shows WAITING FOR OPERATOR CONFIRMATION. The CANCEL ORDER option is not showing. I want my money back or recharge done as soon as possible.
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                  R
                  Raghuram K
                  from Rajahmundry, Andhra Pradesh
                  Apr 7, 2017
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                  Address: 533286
                  Website: Paytm

                  Yesterday night i recharged my mobile the order id is [protected] but recharge still in processing, paytm send an message to me saying if your recharge is not completed in 2 hours your recharge was cancelled and your money is returned so i wait for 2 hours and after wards i recharged in other way, but in my paytm orders it's still showing processing, so please cancel that recharge and my paytm mobile number is [protected]
                  Paytm takes 24 to 48 hours to refund amount to your wallet if recharge is failed.

                  Select contact us option and make a complaint through it. It will be solved.
                  Me too same prblm
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                    V
                    vishnu0000143
                    from Bansi, Uttar Pradesh
                    Apr 7, 2017
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                    Address: Sitapur, Uttar Pradesh, 261001
                    Website: paytm

                    I was recharged 04/04/2017...on my jio number with 303 ...paytm showing recharge successfull and amount also cut from my wallet...but when I not receive benefits ...I was call to jio care and they tell me that jio not accept direct recharge of paytm...and they also suggested me to call the paytm care and get back your money ...I was tried from 2 days but...there is brust service of paytm ...they are not helping me
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                      V
                      Vhora Fahim
                      from Ahmedabad, Gujarat
                      Apr 7, 2017
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                      Address: Anand, Gujarat, 388001

                      Cancelled my order [protected] immidately
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                        K
                        Kinney2302
                        from Tanuku, Andhra Pradesh
                        Apr 7, 2017
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                        Address: Krishna, Andhra Pradesh, 520011

                        Respected sir/madam,

                        This complaint w. r. t jio prime offer recharge of rs 303-/- (with promo code applied) for my job number:[protected] where i have done the transaction yesterday on 06th april at 10.58 pm through paytm website. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
                        The status (waiting for operator confirmation) is still the same as of today (07th April 2017) for the past 06 hours
                        I expect the transaction to be successful and i must get the benefit of the offer Summer Surprise, as it waa announced it would be terminated as per the orders of trai, since my recharge was before the official termination by jio i claim the offer, else i must get the refund.

                        Payment summary : [Rupees 273 deducted for a recharge of 303 as promocide was applied with order number [protected]]

                        Thanks & regards
                        Santosh Pratheek
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                          bns62
                          from Bansi, Uttar Pradesh
                          Apr 7, 2017
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                          Address: Faizabad, Uttar Pradesh, 224001
                          Website: [email protected]

                          I reached my jio no. [protected] for amount Rs 303 using my payatm wallet no April 1/2017 but did not get my contention nasseg form Jio on inquiry from Jio costmor care was told that amount had not yet been credited in their acount whereas according to mail recept that. I got from payatm it says that transaction was successful they transuction ID [protected] please see it and refund my amount Rs303 my payatm wallet
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                            S
                            siddharthsaraogi97
                            from Delhi, Delhi
                            Apr 6, 2017
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                            Address: Gautam Buddh Nagar, Uttar Pradesh
                            Website: patym

                            I ordered an iphone on 2nd of april 2017, and it was on 3rd of april 2017, still it is held at Bangalore. When i contacted the courier service provider they informed that due to insufficient documents given by the merchant the product is still held at bangalore. Since yesterday i am trying to contact the patym office but there is no response from there side, 5-6 mail along with several queries has been submitted still there is no reply. i want my product within the due failing of which will be forced to take necessary actions. Patym is really testing my patience and this is not good. A simple mail would be enough stating the position of the product but they are totally silent about it.

                            resolve the problem at the earliest.
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                              A
                              abhi@2506
                              from Delhi, Delhi
                              Apr 6, 2017
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                              Address: 560085
                              Website: www.paytm.com

                              Hi Sir/Madam,

                              Few months back i requested for VIP Customer ( Paytm Wallet Upgrade ).
                              I got a confirmation call and submitted ID Proof also to respective agent and after few days they confirmed your wallet is upgraded.
                              So I added Rs.20000/- to my paytm wallet and trying to send the same to my bank account, but it is not allowing me to send the same to my bank account.
                              It is showing - Sorry, you can send only upto Rs.25, 000/- to a person or a bank account in a month.
                              So please check the same and upgrade my wallet.

                              Thanks and Regards,
                              Abhishek S
                              [protected]
                              [protected]@gmail.com
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                                Shubhangi Yadav
                                from Pune, Maharashtra
                                Apr 6, 2017
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                                Address: 411021
                                Website: Paytm.com

                                Everytime they are cancelling order after confirming and saying apologies what is disgusting service Paytm has. Such kind of site should not be there in market.
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                                  unimh
                                  from Ahmedabad, Gujarat
                                  Apr 6, 2017
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: www.paytm.com

                                  On 30 th march I recharged a jio membership through my paytm account of Rs 99 (order number=[protected]
                                  )but because of some problem the transaction of my recharge was failed may be because of server down but my transaction was received by paytm but not by the jio . so on 1 st april I requested for the the refund from the paytm and at that time they refunded my money and but on 2nd of april they withraw my money that is 99 Rs which they refunded into my account without any prior notice by mail or by any means of communication. so I want my money back with extra 100 times of compensation for doing this with their consumer.
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                                    niteesh kumar bairwa
                                    from Jodhpur, Rajasthan
                                    Apr 6, 2017
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                                    Address: Jaipur, Rajasthan, 302027
                                    Website: irctc

                                    Payment block by paytm 1153 rs only

                                    trasison no[protected]
                                    sbi debit card no- 559xx 4361
                                    date 3/04/2017
                                    pos no [protected]
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                                      cptvrs
                                      from Hubli, Karnataka
                                      Apr 6, 2017
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                                      Address: Bangalore, Karnataka, 560046

                                      Respected sir

                                      Some taxt was missed before sent email

                                      I was paid aitel post paid bill through paytm with credit cards no[protected]-1363 on 16.03.17 for Rs 258 and amount debited from my account (copy attached).But that amount is not credit to aitel since they have send message and put some fine also.Same i was communicated with airtel and confirmed that payment was not done .Hence i requested good self kindly look into matter and take necessary action pls.and i requested to kindly send the transition id of bill payment.same will be informed to airtel customer

                                      With regards

                                      V Rajasekar
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                                        sunny kumar saras
                                        from Gurgaon, Haryana
                                        Apr 6, 2017
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                                        Address: New Delhi, Delhi
                                        Website: www.paytm.com

                                        Dear Sir,
                                        This is to inform you that 1030 amount are deduct to my paytm wallat account. so please refund my money in my account.
                                        my paytm id is [protected]
                                        so please give me rewart.
                                        thanks & regards
                                        Sunny Kumar Saras
                                        [protected]
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