Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated May 15, 2024
Complaints 20038
Resolved
1738
Unresolved
18300
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 433

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bhimanna d
from Bengaluru, Karnataka
Report
Copy

Refund of Rs.10000.00

Address:Gautam Buddh Nagar, Uttar Pradesh

ON[protected] I got the Phone From Mobile No.[protected] in the afternoon after booking complaintFor Sandisk Cruzer Blade 32 gb Pen drive.
He asking for AADHAR Card No. Then Debit card No. and the otp no.

POS[protected] AT PAYTM MOBILE SOLUTIONS
TCN # 940471 DT.[protected]. Rs.5000.00
POS PAYTM 97998 AT PAYTM TXN #884446 FOR RS5000.00 FROM Card 521XX6060.
Please help me in getting the money to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mish777
from Bengaluru, Karnataka
Report
Copy

Cancellation of order and refund

Address:560032
Website:Paytm

I applied for a credit loan from slice pay from which I was approved and transferred it to my Paytm wallet.
I, then ordered 3 infuser bottles from Paytm mall. And I got a confirmation message from Paytm stating that the order has been confirmed.
I'm trying to cancel the product because estimated time is 8 days. rs 1277 got deducted from my wallet and the information about the product is still due.
Kindly refund the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hemchava
from Bengaluru, Karnataka
Report
Copy

Jio recharge amount deducted but recharge not happened

Address:Mumbai City, Maharashtra, 400070

Hello, yesterday on 6th april i recharge my reliance jio number ([protected]) for rs 303, amount got deducted from paytm wallet. my paytm number is [protected], but recharge did not happened. on 7th april, i recharge my jio number using internet banking, it got recharged, please revert back rs 303 deducted from my wallet. request you to return rs 303 in my paytm wallet....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sam_Sam_007
from Bengaluru, Karnataka
Report
Copy

Recharge done but waiting for operator

His complaint w. r. t jio summer surprise offer recharge of rs 303-/- (with promo code applied) for my job number:[protected]) where i have done the transaction yesterday on 06-april-2017 at 11.00 pm through paytm app.the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avhay
from Jamshedpur, Jharkhand
Report
Copy

Recharge padding

Address:812005
Website:paytn recharge

Jio number [protected] in recharge Rs-499. order to cancel but payment is 499 loss...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
iamdk
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waiting for operator confirmation jio

Address:Panchmahal, Gujarat, 389320
Website:paytm.com

Respected sir/madam,

This complaint w. r. t jio summer surprise offer recharge of rs 303-/- for my order number:[protected]) where i have done the transaction yesterday on 06-april-2017 at 9:46 pm through paytm App. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tarunkumar255828
from Mysore, Karnataka
Report
Copy

Amount debited but waiting for jio refund or confirmation

Address:Thrissur, Kerala, 680009
Website:www.paytm.com

I recharge my mobile no.[protected], order no. [protected] dated 06 april 2017, 11.11 pm through your paytm rs.303(with promo code applied) The transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (07-april- 2017)...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ab Manan Khan
from Riasi, Jammu and Kashmir
Report
Copy

Recharge was not successful

Respected sir/mam,

This complaint w. r. t jio prime offer recharge of rs 303-/ for my jio number:[protected]) i have done the transaction yesterday on 6 April at 11:20 pm through my paytm wallet. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected]with order id [protected] and it is due with jio operator for confirmation.
The status (waiting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Moningi Amarnath
from Mumbai, Maharashtra
Report
Copy

Amount debited from Paytm but waiting for operator jio confirmation

Address:560078

Respected sir/madam,

I have done the Jio recharge for the mobile no. [protected] through Paytm app on 6th April'2017 at 10:40 pm approx. (Order No. [protected]). Paytm has deducted money from my account, however the status id still showing as waiting for operator confirmation as of now (7th April'2017 at 3:11 pm). I tried to reach the customer care no. of Paytm and jio both and waited for 15 mins, however the waiting time never...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashwanigeu
from Pune, Maharashtra
Report
Copy

Product Return not accepted

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Hi,
I have ordered the KOBO company magnetic cycle but what I got is local cycle.
https://paytm.com/shop/p/kobo-folding-magnetic-exercise-bike-orange-SPOKOBO-FOLD...

When i lodged a complain against against my order to return back and give me the refund my money, What they reply please see...

"Ref : 25677042 Your Query with Paytm Care (SF)
PC
Paytm Care
br...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mudassar21
from Pune, Maharashtra
Report
Copy

Recharge was not done

Address:Sangli, Maharashtra, 416310
Website:paytm.com

Respected sir/madam,

This complaint w. r. t jio summer surprise offer recharge of rs 303-/- for my job number:[protected] where i have done the transaction yesterday on 06-april-2017 at 11.13 pm through paytm app. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with Order No is [protected]
11:13 pm, Apr 06 2017 and it is due with jio operator...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varunsanjay
from Indore, Madhya Pradesh
Report
Copy

Paytm mobile solutions amount debited but waiting for jio confirmation

Address:Vidisha, Madhya Pradesh
Website:Peytm

I recharge my mobile no.[protected], order no. [protected] dated 06 april 2017, 11.46 pm through your paytm rs.499(with promo code applied) The transaction status says that "payment of rs. 499 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (07-april- 2017)...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
kasera ruhi
from Lucknow, Uttar Pradesh
Report
Copy

Recharge yet not done

Address:321203

My recharge is still nt Donee... its showing ..that it is in processing..i have emailed paytm several times...there is no option to canxel alsoo...
Order no [protected]
Recharge amount 303
Now i want to cancel my recharge and i want my money back ..i have dont it yesterday ...on april 6 at 10:49 pm...pricessing is written over there from last 15 hours approximately ...
There si no reply from 24 ×7 service...i habe...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ARCHiT KHANDUJA-DM
from Noida, Uttar Pradesh
Report
Copy

Paytm wallet transfer

Address:New Delhi, Delhi, 110009
Website:www.paytm.com

On March 31, 2017, I tried to transfer a sum of Rs 5000 from my Dad's Standard Chartered credit card to my Paytm wallet([protected]). The order ID for this transaction was [protected]. The money was credited by the bank but was not received by Paytm. Now the order history is flashing "Payment Failed" in front of this transaction in the Paytm account. The credit card holder name is Ravinder Kumar Khanduja. Credit card transaction number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joel1920
from Musafirkhana, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Merged accounts show zero balance

Address:New Delhi, Delhi
Website:paytm.com

I had 2 paytm accounts. one had 0 balance and the other had some amount. i merged both the accounts from paytm.com and now the wallet balance shows 0 and the other account also got deactivated. i want the balance from the other account. please help.
i did this on 7 april 2017 at around 12pm
i contacted all the no.s of paytm care, customer care, executive care, toll free, head office, and even sent alot of emails but no response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ANAND PARTHASARATHY
from Udupi, Karnataka
Report
Copy

Money deducted and not credited back to my account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

This is anand parthasarathy having account with punjab national bank adambakkam branch chennai.

My account number [protected]

Cust id : GAF008670

On dated 12th dec 2016 at 17:13 i had deposited INR 7000 to paytm wallet. As soon as i did transaction the amount was successfully transferred from my account to paytm wallet. Later within few minutes i could find my paytm wallet got empty and shown...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
402 rs is cut from my account bt order is still pending its over 12 hrs since i m waiting... I want my money back or recharge in my phone... If i will not get back money or get service for my money then i will never trust paytm again.. I do not expect such things from paytm... I did complain in paytm 24*7 bt no reply is given by them......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachu_rox
from Bengaluru, Karnataka
Report
Copy

Amount debited but waiting for jio confirmation

Address:Kollam, Kerala, 691574
Website:paytm.com

Respected sir/madam,

This complaint w. r. t jio summer special offer recharge of rs 303-/- (with promo code applied) for my jio number:[protected]) where i have done the transaction yesterday on 6th april at 10.26 pm through paytm app. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kajl
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not recharge till now

Address:Kolkata, West Bengal, 700000

I recharge my mobile no.[protected], order no.[protected] dated 06 april 2017, 11.21pm through your paytm rs.303/- but this amount not credited my mobile and paytmcash... i have send complaint to customer care but they are not reply till now... and i don't see any cancellation option to particular this order... so its my humble request u to take neccessary action......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajvirendra mali
from Mumbai, Maharashtra
Report
Copy

Not recharge

Address:Thane, Maharashtra, txn ID:8743059454
Website:BILLDESKutil

Paid Rs.303.00 to BILLDESKutil at 1:15 PM. Wallet txn ID:[protected] not recharge but pay...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy