PayTM Mobile Solutions Complaints & Reviews

My recharge is done 6.04.17 from Mid 11.45 at night..my paytm number is [protected] and i recharged to my 3 jio number, one of them is complete Bt of 303 rs but its not done yet.and it is under processing and showing waiting for operator confirmation.and i tried to cancel it but cancel option is not visible so pls kindly cancel the order and refund my money back to my wallet.pls cancel the order for my jio number [protected] and [protected]. Please refund my money to my paytm wallet no [protected]. My order no is [protected] and [protected].Please Do Something... I Am recharging through cash from other retailer please refund my money.. So I Was Thankful To Paytm.

I recharged through my icici debit card..it says transaction successful but it saya processing qnd waiting for operator confirmatio.. Its been 72 hours and still no response from paytm team neirher from mail nor from helpline no..more over there is noption to cancel it neither on app nor on website.my order no is [protected] .i m feeling cheated from so much trusted paytm

On 3rd April 2017 I didnt Trasaction from to jio via paytm amount was debited by i didnt get any confirmation from paytm side its not there in transaction list. If the transaction was unsuccessful please refund my amount.

My recharge is done yet from Mid night..my paytm number is [protected] and i recharged to my jio number which is [protected] of 303 rs but its not done..and it is under processing..and i tried to cancel it but cancel option is not visible so pls kindly cancel the order and refund my money back to my wallet..pls cancel the order for my jio number [protected]..pls refund my money

I recharged for a 303 plan for my jio number [protected] on 6 th april 2017. money got deducted from my bank account but i didnt get recharge.i didnt even get a refund from the company. my order number is [protected] .please resolve this issue.

Hi, i am not getting option for cancellation order no. [protected] of jio recharge as my transaction is successful but no recharge received.. Reply immediately. Or refund. There is no option in email also. Very disappointed.. Refund money.. As it is the high amount for me - please do consider it as priority and resolve.. Its already almost a day i have done a recharge, but no credit still... Please do the need full right now.

Refund Status

S.No.

Transaction ID

Transaction Date

CancellationID /RefundID

Transaction Type

Trans.Amt()

Refund.Amt()

Bank

Refund Status

Refund Date

1 [protected] 01-Apr-2017 [protected] CANCELLED 225.0 165.0 PAYTMSDK REFUNDED 04-Apr-2017
2 [protected] 31-Mar-2017 [protected] FAILED 195.0 195.0 PAYTMSDK REFUNDED 02-Apr-2017
3 [protected] 31-Mar-2017 [protected] CANCELLED 225.0 165.0 PAYTMSDK REFUNDED 02-Apr-2017
4 [protected] 30-Mar-2017 [protected] FAILED 390.0 390.0 PAYTMAG REFUNDED 01-Apr-2017

Give me my money back. now I'm not interested toh recharge with paytm. When i recharge to my mobile number it showing pending by oporers. i don't know what the hall is that. i just want my money back. id-[protected]

Hi Team !!

Register Email ID : [protected]@gmail.com
Register Number : [removed]

My limit of transferring amount to bank is exceeded. Still 5300/- left in my wallet. I want that amount in my bank any how because my sister is admitted in hospital and she had operation. So its my humble request please give me limit of 5300/- more so that I can use amount for hospital purpose. Please please do the needful. I will be get support if you will do the needful.
Continuesly error is showing LIMIT EXCEEDED of 25000/- for bank and phone number transfer.

Sir by mistake i have transferred 1500 amount to a wrong number could you please revert that back.
i tried calling that person bt he refused and he has blocked my number
my paytm no. is [protected]
id-puni.[protected]@gmail.com
wrongly transferred to a number is-[protected]
am unable to contact him because he has blocked me.
please resolve

ON[protected] I got the Phone From Mobile No.[protected] in the afternoon after booking complaintFor Sandisk Cruzer Blade 32 gb Pen drive.
He asking for AADHAR Card No. Then Debit card No. and the otp no.

POS[protected] AT PAYTM MOBILE SOLUTIONS
TCN # 940471 DT.[protected]. Rs.5000.00
POS PAYTM 97998 AT PAYTM TXN #884446 FOR RS5000.00 FROM Card 521XX6060.
Please help me in getting the money to paytm A/c
my email id : [protected]@rediffmail.com...

I applied for a credit loan from slice pay from which I was approved and transferred it to my Paytm wallet.
I, then ordered 3 infuser bottles from Paytm mall. And I got a confirmation message from Paytm stating that the order has been confirmed.
I'm trying to cancel the product because estimated time is 8 days. rs 1277 got deducted from my wallet and the information about the product is still due.
Kindly refund the among and cancel the products.

Hello, yesterday on 6th april i recharge my reliance jio number ([protected]) for rs 303, amount got deducted from paytm wallet. my paytm number is [protected], but recharge did not happened. on 7th april, i recharge my jio number using internet banking, it got recharged, please revert back rs 303 deducted from my wallet. request you to return rs 303 in my paytm wallet.

His complaint w. r. t jio summer surprise offer recharge of rs 303-/- (with promo code applied) for my job number:[protected]) where i have done the transaction yesterday on 06-april-2017 at 11.00 pm through paytm app.the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (07-april- 2017) from past more than 14 hrs.
I expect the transaction to be successful and i must get the benefit of the offer from effective date 06 april 2017.

Payment summary : [rs 273 from bank and rs 30 discount for promo code paytmjio applied successfully on 06 april 2017.

Jio number [protected] in recharge Rs-499. order to cancel but payment is 499 loss

Respected sir/madam,

This complaint w. r. t jio summer surprise offer recharge of rs 303-/- for my order number:[protected]) where i have done the transaction yesterday on 06-april-2017 at 9:46 pm through paytm App. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (07-april- 2017) from past more than 14 hrs.
I expect the transaction to be successful and i must get the benefit of the offer from effective date 06 april 2017.

Thanks & regards
Dhaval Solanki

I recharge my mobile no.[protected], order no. [protected] dated 06 april 2017, 11.11 pm through your paytm rs.303(with promo code applied) The transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (07-april- 2017) from past more than 16 hrs. Plz sir do something in my order...

Respected sir/mam,

This complaint w. r. t jio prime offer recharge of rs 303-/ for my jio number:[protected]) i have done the transaction yesterday on 6 April at 11:20 pm through my paytm wallet. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected]with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same from past more than 16 hrs.
I expect the transaction to be successful and i must get the benefit of the summer surprise offer otherwise i want my money refunded to my wallet immediately.
Thanks
With regards
Ab.Manan

Respected sir/madam,

I have done the Jio recharge for the mobile no. [protected] through Paytm app on 6th April'2017 at 10:40 pm approx. (Order No. [protected]). Paytm has deducted money from my account, however the status id still showing as waiting for operator confirmation as of now (7th April'2017 at 3:11 pm). I tried to reach the customer care no. of Paytm and jio both and waited for 15 mins, however the waiting time never ended.

I would like to either get the refund or make the recharge successful ASAP.

Regards,
Amarnath

Hi,
I have ordered the KOBO company magnetic cycle but what I got is local cycle.
https://paytm.com/shop/p/kobo-folding-magnetic-exercise-bike-orange-SPOKOBO-FOLD...⇄

When i lodged a complain against against my order to return back and give me the refund my money, What they reply please see...

"Ref : 25677042 Your Query with Paytm Care (SF)
PC
Paytm Care

Reply|
Sun 4/2, 4:09 PM
You
Flag for follow up. Start by Monday, April 03, 2017. Due by Monday, April 03, 2017.
You replied on 4/3/2017 8:53 AM.
Hi Ashwani,

I am Yamini and I will do my best to work with you to resolve this issue. I understand that you have received a wrong product under the order [protected]. I feel really terrible you had to experience this.

While I am committed to help you resolve this case as soon as possible, as per policy, I will have to log a complaint to the seller against this product. Hence, our system needs the following information to process this case further:


1. Your Id proof (pan card, driving license, aadhar card etc.)
2. Snapshots of Product with visible IMEI / Serial No.
3. Snapshots of outer and inner package with visible Serial/Barcode number .
4. Whether the packaging was sealed or open when the product was delivered.

Once received, we will be in a position to take up your case with the seller. Seller coordination typically takes 2-3 days, hence I request you to kindly share these details at the earliest to avoid any additional delay."

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I send the image of the product on monday but still no reply from their side.