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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
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PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 438

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G
Gopesh Barot
from Surat, Gujarat
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Two time amount deduction from bank

Address:Gandhinagar, Gujarat

Hello sir

I am Gopesh...i recently made a mobile recharge of a particular( 303 rs) amount through Paytm on 2 April 2017.And my recharge done successfull. But the amount was deducted from my account two times. And Passbook of Paytm show 2 times successful deduction in interval of 8 minutes... Please cash back of 303 to my particular account......
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D
Dr. Anil Patidar
from Murwara, Madhya Pradesh
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Amount deducted but recharge not done ( unsuccessful or processing last 5 days)

Address:Rewa, Madhya Pradesh

Hello sir

I am Dr. Anil...i recently made a mobile recharge of a particular( 303 rs) amount through Paytm on 31st March 2017(1:34pm).The amount was deducted from my account but the recharge was unsuccessful.The transaction status is showing "processing" and I am unable to cancel my transaction order even after 2 hours of the payment. my order number is [protected] my jio number is [protected]......
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R
Rahul_Koorichh
from Mumbai, Maharashtra
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Symphony product

Address:Raigad, Maharashtra, 410210
Website:www.paytm.com

In ordered this product and paid the amount Rs. 12826/- through my HSBC credit card EMI option on March 28, 2017. After 8 days now i have been informed that the order is cancelled by the seller. This is a pathetic experience for me with paytm and this kind of thing never happened with Amazon or flipkart or other e - commerce websites. I am never ever going to use paytm for online purchases from now on. I mean how could you do this. Take the...
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S
sadhana_nan
from Kolkata, West Bengal
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Regarding Product Delivery

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Recently i ordered a watch, I got the parcel but inside that parcel there was a stone how it can be possible.my order number is [protected] and registered mail-id [protected]@gmail.com

This was unexpected from indian e-commerce site.How an Indian have faith and trust on these type of indian ecommerce site
When i contact to payTM, neither their consumer number work nor they provide any other kind of contact portal.br...
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K
Krtck15
from Hapur, Uttar Pradesh
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Wrong no. recharge

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello sir/madam i have made rc via my paytm account to a wrong no. Of airtel last one no. Got changed instead of making rc to [protected] made to [protected] please help me to solve this issue sir my transaction details given below
Order no. [protected]
Dc transaction no. [protected]
Done via my paytm account email id is [protected]@gmail.com
Please help me...
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M
mamta dubey
from Gurgaon, Haryana
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Amount deducted but recharge failed

Address:New Delhi, Delhi
Website:paytm

Hi,

I recently made a mobile recharge of a particular amount through Paytm on 31st of March 2017.The amount was deducted from my account but the recharge was unsuccessful.The transaction status is showing "processing" and I am unable to cancel my transaction order even after 2 hours of the payment. my order number is[protected] my jio number is [protected] my paytm id [protected]...
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K
kartik ahuja
from Raebareli, Uttar Pradesh
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Got deducted twice and not refunding my money

Address:Karnal, Haryana, 132117
Website:Paytm.com

I tried to pay for my electricity bill on 22nd feb from paytm but payment didn't go through but money got debited from my card. Then again i tried to pay my bill this time payment was successful, so basically i got deducted twice for the same bill.

So i complained about this to paytm care on phone they were saying i will get my money back but on mail they revert back with same message that they didn't got any money for the...
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Address:Mumbai City, Maharashtra
Website:Www.Paytm.com

I have cancelled a ticket on irctc which booked though PAYTMAG transaction ID [protected] but I didn't receive refund. So kindly refund the same as soon as possible...
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K
Krishnakumar Shukla
from Rajkot, Gujarat
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Deducted money from account as withdrawn against dispute

Address:Ahmedabad, Gujarat, 380008
Website:Paytm.com

On 2 april paytm had deducted money from my account of ruppess 149 twice please refund it back it is saying that it is withdrawal against dispute its order id [protected] and other one id is [protected] and my paytm is not refunding since it happen 2 days so please take fast step against this complaint...
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P
Prabudh01
from Delhi, Delhi
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Received defective product

Address:110034
Website:paytm..com

With regard to the above-captioned subject, I herewith present a chronicled sequence of events, post the purchase of the product as under:

• An order was placed by the undersigned through Paytm on 05th Feb 2017 (No. [protected] I PHONE 7 256GB I (JET BLACK) COLOUR at 1.13 pm, total price paid worth Rs. 73048/-
• The above phone was delivered on Februrary 7, 2017.
• Upon opening the product and putting...
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H
harpreetvir123
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Wrong seats booked by paytm

Address:New Delhi, Delhi, 110092

Hi
I had booked movie tickets through Paytm on sunday(2-Apr-2017) for 2 seats S7, S8, PVR Rivoli, Connaught Place, Delhi for show timing 3:50 PM but after receiving a confirmation, I got seats T7, S8( rows were different) . I had called paytm but as per them, I had chosen that seats. PVR didn't took the responsibility as it was booked by third party vendor (Paytm). I want a refund of Rs. 750 back as it was a mistake of paytm, but they...
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C
Ch rishi
from Adoni, Andhra Pradesh
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Paytm recharge

Address:East Godavari, Andhra Pradesh, 533101
Website:Paytm

I recharged my jio number one week before but not received my money.but my money is deducted from paytm.And there is no response from paytm.i want my money back.
Since it completed one week and no reply from paytm.i want to cancel my order.but it was not done.
There is no customer service for paytm.I message them from email.They are not responding.
They are cheating the customers....
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Address:Jaipur, Rajasthan, 302017
Website:paytm

Hi,

I recharge for jio prime membership through Paytm of Rs.99 and the money got deducted but in the end of transaction the screen was showing error that due to some issue the transaction was not successfully completed but I received sms from my bank and paytm that amt got deducted.

Paytm also sent me the transaction id .the message was

Paid Rs.99 to BILLDESKutil at 9:49 PM Wallet txn ID: [protected]...
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S
Sree929
from Delhi, Delhi
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Playing fraud instead of refunding money

Address:New Delhi, Delhi, 110045
Website:Www.paytm.com

I did recharge of Rs 352 on 31st March 2017, 11.18pm, order id is [protected]. My balance was deducted but the transaction status reflected as processing. The status remained same till 6pm on April 2nd. Since that particular recharge had to be done before 31 mar, midnight, i did the recharge using a diff payment portal.
Paytm has a guideline stating that order showing as pending or processing for more than 2 hours can be cancelled....
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S
subrata_2017
from Ingraj Bazar, West Bengal
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Recharge of Airtel amount is still pending from 31.03.17

Address:741101
Website:paty.com

I recharge an Airtel mobile being no. [protected] by Rs.70 on 31.03.17 at 1:32 PM. But till now status shows "PROCESSING". Please complete the process or refund the same to wallet immediately....
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R
Rakshithsamin
from Mumbai, Maharashtra
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Cashback not received

Address:400072

Hi consumer foram team,

We had booked flight ticked thru paytm from mobile no[protected] worth 18, 020 . Reference no QYK38M trip to srinagar from Mumbai via Go indigo flight with 10% cash back offer . But we still havent recieved the cash back worth 1794 inr which showed us that would refund on paytm account within 24 hours . Now it is been 4 days since we are trying to connecr paytm customer care etc but the service level...
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A
anand gnanamuttu
from Suchindram, Tamil Nadu
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I recharged for 303 for Jio number and it is not recharged

Address:Tirunelveli, Tamil Nadu, 627002

I recharged on 31 March and till today no recharge and when I call Paytm the call comes in different language and no response.when I called Jio they tell that they have not received the amount and so I want my money back.they tell me that I have recharged through third party so only from Paytm they can refund the transaction ID is IPT[protected] this is the second time this is happening the amount I recharged is 303...
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G
GIRINARAYANAN R
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jio recharge not done, using paytm

Website:paytm.com

Hi team,

I have done the jio number recharge my paytm account it was not successful and they had reduced my balance and added 20 cashback in my account but the recharge was not happened.
I tried to contact the customer care they are not ready to pick the call.

Payment of rs. 99 received by paytm! Your order no is - [protected]

Please check the order number it is showing still processing...
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Address:625020

My below orders are showing pending from long time. Money got deducted from paytm account, but recharge not happen. No customer care number also to check. Didn't got any reply from the [protected]@paytm also. Order no: paytm order no: [protected]. Recharge is still poocessing from march 31. Kindly refund money and cancel the order....
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A
Alisha Mahapatro
from Ranaghat, West Bengal
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Wrong product provided

I have order to product
1. Order no - [protected] a shs new elegant designer dress of xxl size dress but it's is m size dress it's not coming fit and I want to return it and want refund.
2. Order no. [protected] a fkliq multicolor bhagalpuri silk sari with blouse.. It's was shown different Saree and the Saree they send was different I want to change it.. Really very pathetic service u guys...
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