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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 47

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S
sharada Goud
Feb 19, 2021
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I paid electricity bill on 19 February. In hurry I wasn't noticed the default tick on the insurance. Iam badly dissatisfied with the transaction. Kindly refund my 199 rupees after the cancelling of insurance.
Thank you.
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    S
    sharada Goud
    Feb 19, 2021
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    I paid electricity bill on 19th February. In hurry i wasn't noticed the default tick on insurence.Iam badly dissatisfied on the payment.Kindly refund my 199 rupees after cancelling the insurance .

    Thank you
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      S
      Soupayan Bhadra
      from Kāmārhāti, West Bengal
      Feb 17, 2021
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      Address: 19,pirpukur Road, More Bansdroni
      Website: Paytm.in

      I have paid my college fees of Rs 3785 using my Paytm wallet through Billdeskutil gateway.

      But Paytm is showing that the transaction is successful and also the amount was deducted from my Paytm wallet but the transaction was not successful on the other of Billdeskutil.
      Feb 17, 2021
      Updated by Soupayan Bhadra
      Proof of payment.

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        A
        Ansh 77
        from Mumbai, Maharashtra
        Feb 16, 2021
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        Address: malad west , mumbai

        Havent reeived cashback as promised by paytm for mobile purchase
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          D
          Deepak Menezes
          Feb 16, 2021
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          Hello Team,

          I was doing a payment using my AXIS Bank NetBanking for Behrouz App on Jan 30th 2021. The amount was Rs. 1159 . The first transaction failed first time and hence was forced to pay second time . I did pay and second payment was successful . I waited for 10 days and reached my bank on Feb 9th .They said to wait further . So when I called them today they told both transactions are successful and credited to "PAYTM MOBILE SOLUTIONSPVT LTD" . Below are the details of transactions success info from Axis bank

          Please refund the additional payment . Attached is bank transaction details and below

          --[protected]
          --[protected]

          I only got one order successful on Behrouz
          +1 photos
          Feb 26, 2021
          Updated by Deepak Menezes
          Still no one got back to me
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            A
            Ashish Kushwah P
            Feb 14, 2021
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            Address: Post office road purana joura dist Morena m. P

            My account is blocked help me move [protected]
            Feb 14, 2021
            Updated by Ashish Kushwah P
            Dear sir madam please help unblock my account MO [protected]
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              A
              Arvindabc
              Feb 9, 2021
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              Address: Vill - Barwan Mishra Tola, P.O - Inayatpur, P.S - Daudpur, Distt - Saran
              Website: Paytm

              Hello Sir/Madam,
              I have booked GoAir flight ticket through Paytm on 21 february 2020 (Journey date - 7 April 2020) and booking amounts are 5775rs. Due to lockdown flight are cancelled. I contact with goair customer care and paytm customer care and then rescheduled ticket, at the time of rescheduling ticket fare was low hence I got rest amount refunded. After 6 months I got a mail where my ticket are automatically cancelled through airline end. I again contact with goair customer care and paytm customer care for refund my rest amount, they told me it will refunded. GoAir have refunded 3840rs from their end, but paytm hold my money. I complained many times to paytm, but they only make complaint and not refund.
              So please check it and refund my 3840rs as soon as possible.
              Pnr - K7NRRM
              Parshuram Singh
              Journey date - 7April 2020
              From - Patna to Srinagar
              Contact no - [protected], [protected]
              +1 photos
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                9
                9444878007
                from New Delhi, Delhi
                Feb 9, 2021
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                On 08/02/2021 I booked ticket in IRCTC for Rs 480.97and made payment thro ICICI net banking at 14.02 PM vide Transaction ID [protected].Due to some reason it is wrongly credited towards PAY TM MOBILE SOLUTION .Requested return of the money back to ICICI, apologizing for the happening. K.vincent.
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                  K
                  Khadeer Khasim
                  Feb 8, 2021
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                  Using PayTm, I had booked a Vistara flight from Delhi to Hyderabad for 6 January 2021 which was rescheduled and I denied the rescheduled flight and opted for full refund ticket fare.

                  Vistara was quick in responding to my refund request and they sent an email saying that refund has been issued from their end and it is pending with my travel agent which is Paytm.

                  I have been contacting Paytm for follow up on the status of my refund, but they always keep saying that it will take some more time. Their 21 working days finished on 28 January 2021 and yet I have not received my refund.

                  I need my refund on priority. Paytm can't expect their customers to wait longer than defined timelines. I can no longer wait and I am already in the process of filing a suit to claim damages. I kindly request Paytm to prepare for a suitable compensation in response to my suit
                  +1 photos
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                    S
                    sachin772
                    from Pune, Maharashtra
                    Feb 8, 2021
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                    Address: B-121, Sector 5 Noida Gautam Buddh Nagar District Uttar Pradesh India - 201301

                    Hello, since 31st jan, i have requested for a return and refund of a product / order (Puma Men Green Solid Regular fit Joggers) which is not suitable in size for me. So i opted to return it that day itself. But since then they never did any sort of process. There was a timeline given that within 3 to 4 days of return approval the order will be picked up, and the maximum time was till 6th feb. All the timelines have gone, and despite several complaints through the messages to them, they never even addressed it yet. Extremely dull, fraudulent service. I just want my refund even if they do not want to pick up the order, they must refund. Or pick it up as soon as possible.

                    The order no - [protected]

                    Most importantly they have hindered the public / consumers from contacting them, by terminating their email address, none of their calling number given are working, all of the numbers are just a fooling service to redirect you to their app by sending an sms link when you call. And the only way to reach them is creating a ticket on paytm app, to which they never reply unless you create multiple tickets, and that to unhelpful replies.
                    Feb 08, 2021
                    Updated by sachin772
                    This is a different order, the previous complaint was about another product, so not to get confused as that one is closed / resolved. This issue is yet to be addressed by paytm.
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                      S
                      Sumanth Sharma
                      Feb 8, 2021
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                      Address: Malleshwaram

                      I have return requesting Feb 4th not received
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                        A
                        Aayush Singhh
                        from Noida, Uttar Pradesh
                        Feb 6, 2021
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                        I want my Rs 449 money refund my ref no IGAKLHKMK6
                        +1 photos
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                          P
                          Prashant Gutch
                          from New Delhi, Delhi
                          Feb 5, 2021
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                          Address: Noida
                          Website: paytmmall.com

                          I ordered a Havells OFR 13 Fin 2900 Watt PTC Fan Heater from PayTM mall on 13th Jan 2021 and it got delivered to me on 17th Jan 2021. As soon as I opened the box I found that the product was defective with dents on the body and also it was incorrect product sent. I had ordered 13 fin room heater and was sent 11 fin room heater. I immediately filed a return request and sent all images and was promised that the new room heater will reach on 23rd. Till today there was no communication from their side and they did not even send me any room heater. I tried reaching out to their customer care but there is no way to speak to anyone. All calls go to automated number. I tried reaching out to them via Twitter but again they have not been helping me. Please help me
                          +15 photos
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                            M
                            Manish3225
                            Feb 4, 2021
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                            Dear Consumer court,
                            Greetings
                            I got refund from Amazon Rs. 1399. i provided my Paytm saving account number to Amazon and they have transfered my refund in this account and provided me transaction id which is HSBCN[protected]. But i have not received any money in my paytm saving account, when i contacted Amazon, they are saying that i should contact Paytm payment bank customer care department and request them to file charge dispute. But Paytm Paytm bank is not filing charge dispute and saying that they have no information regarding this transaction id which amazon provided HSBCN[protected] . i am also sharing refference number of that mail which i sent to Paytm Payment bank but deny for every situation.
                            Kindly help me plss🙏
                            Paytm Acc no.[protected]
                            Amazon reff no. HSBCN[protected]
                            +2 photos
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                              S
                              Sonuyoi
                              Feb 4, 2021
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                              Address: Pram nager ravidss mander

                              Naber update karna ha
                              Feb 04, 2021
                              Updated by Sonuyoi
                              Naber update

                              Feb 04, 2021
                              Updated by Sonuyoi
                              Naber update karna ha

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                                G
                                garv2002
                                Feb 3, 2021
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                                Website: paytmmall.com

                                (Order ID : [protected] ) I recently ordered Alpino Peanut Butter from Paytm Mall, The product was prepaid and was delivered on 3rd Feb, Upon Opening the Product, I found the whole thing spilled inside the box in which it was packed. There is no way to contact their customer support service to report this, Kindly me help me return this and get my money back.
                                +4 photos
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                                  S
                                  Snehojit Paul
                                  Feb 3, 2021
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                                  Hey, my money deducted from my paytm account it was 990rs for dispute or some kind of thing like that I don't know why it happened to me and I was not notified also about the deduction of money and I want my money back.I several times tried to contact the costumer care for the refund of my money but nothing came from their side. Please kindly help
                                  +1 photos
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                                    consumer__right
                                    from Bengaluru, Karnataka
                                    Feb 3, 2021
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                                    It was a very pathetic experience shopping with paytm. They have delivered wrong product and denied to take return. I had raised for return on 19th feb. Now its showing return cancelled.
                                    Contact number : [protected]
                                    Order number : [protected]
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                                      S
                                      sachin772
                                      from Pune, Maharashtra
                                      Feb 1, 2021
                                      Resolved
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                                      Resolved

                                      Hello, my name is sachin, i canceled an order i made of red tape black hoodie i ordered from paytm mall. On 28th jan I placed the order and canceled it because I didn't approve the courier service which was assigned to deliver it. So as per the paytm the order is already refunded, but its been 4 days i have not received any amount. I complained to paytm customer care through their contact us section many times, but no any response or resolution, hence i am complaining it here now. The order details are as below-

                                      Order No. [protected]
                                      28 January 2021 8:28 pm

                                      Order Total - 1109 rs
                                      Total Cashback - 89 rs
                                      Feb 8, 2021
                                      Complaint marked as Resolved 
                                      They did not address the issue earlier, but the refund was received after a delay.
                                      Feb 01, 2021
                                      Updated by sachin772
                                      And also most importantly, no any customer care number of paytm mall actually works, they have hindered everyone from making complaints.
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                                        Nanaiah A J
                                        Jan 28, 2021
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                                        Address: Nalini Ranjan Avenue Basantalla Saha road, New Alipore, Kolkatta-700053

                                        I Nanaiah A.J, received Scratch and Win Contest coupon through post/courier which stats that i ve won 10 lacs rupees and a letter stating that dont call the customer service number and given a helpline number "[protected]". I have to raise a complaint regarding this fraud company that how my personal details are going to this unwanted fraud companies.
                                        +1 photos
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