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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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1743
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PayTM Mobile Solutions reviews & complaints page 46

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M
MINAR STEEL CORPORATION
Mar 12, 2021
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Hi
I have made a payment for the purchase of MI TV through www.MI.com/in website of Rs.54999 on 11/03/2021 with transaction details of (ePAY/To:PAYTM MOBILE SOLUT/[protected]/MI) reflecting on my bank statement. But unfortunately due to the session expiry my order was not confirmed. The above payment has been deducted from my account and it hasn't been reversed back to my account.
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    J
    Jitendra sagar mtr
    Mar 12, 2021
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    Resolved

    Address: Swej farm yamuna paar painth mathura

    Sir maine Amazon se Candes Celling Fan order kiya tha kisi issue ke karan maine Order Return kar diya maine Apna Refund Paytm Payment bank main aana tha but aaya hi nhi Amazon ne Refund Reference number diya[protected] transaction Amount 1299 Transaction date 04/03/2021But Paytm Payment bank wale bol rhe h ki Iss Reference number se koi bhi Transaction show nhi kar rha h please help me Mera Paytm Bank Account number h[protected]
    Mar 12, 2021
    Complaint marked as Resolved 
    [email protected] Mob.No.8439360648/8392838343
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      amanr7426
      Mar 11, 2021
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      Address: India

      My allahabad (indian bank) A/C no.is -[protected]
      Upi refrence no.is[protected]
      Upi payment not receive in my bank account
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        S
        Sid Purkayastha
        from Mumbai, Maharashtra
        Mar 11, 2021
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        Order no: [protected]
        Product description: dual folding laptop table
        Order date: 22-feb-2021 9:52 pm
        I received the product on feb 26, 2021 and requested for the return of the product the same day as they had sent a damaged product.
        Paytm kept sending us emails which we responded to. Then suddenly on 10th march 2021, they rejected our return request for the damaged product they supplied to me.

        I find their delaying tactics deliberate and their mismanagement of customers like me will ensure that they will lose many more customers in the future for this undue harassment.

        I have been a long time amazon user and never faced such harassment for returning products - especially defective ones. My attempt to evaluate a famous desi company like paytm has left a very bad taste in my mouth.

        Please help me get the refund of my money for the damaged product supplied by paytm.
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          P
          Pankajkhatu
          Mar 10, 2021
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          Dear sir
          Paytm boy came to our shop and told about paytm sound box.
          He definitely said you have to pay only 500rs and no monthly rent
          But now paytm detucting 125rs per month. The boy cheated us and not receiving phone and boy name is ramkishore yadav and his no. Is [protected]
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            A
            Aarav1714
            Mar 9, 2021
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            Paytm don't unblock my account
            Mar 09, 2021
            Updated by Aarav1714
            Still blocked my account. Unblock my account
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              A
              Antarini
              Mar 7, 2021
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              Website: paytm.com

              On 6th and 7th March 2021 an amount of money rs.317 and rs.354has been reducted from my paytm wallet by zomato media private limited without me ordering anything and neither paytm nor zomato is taking its responsibility
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                P
                prakhar121294
                from Ghumarwin, Himachal Pradesh
                Mar 5, 2021
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                Hello Sir,

                I have sent RS 14570 money to wrong upi I'd [protected]@ybl through paytm via upi (my upi I'd [protected]@paytm) on 17 Feb 2021, kindly help me to get my money back please.
                I have attached screenshot for your reference.
                kindly find the trs ref num[protected] for your reference.

                my contact number [protected]
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                  V
                  Vijay Kumar Swearo
                  from Noida, Uttar Pradesh
                  Mar 5, 2021
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                  Address: H NO 1-6 TALLARAM VILLAGE CHEVELLA MANDAL RANGAREDDY

                  Jan 24 th i was do the payment via Paytm mobile solution throw Axis bank debit card rupees of amount
                  12509.44 it shows fails but amount debited my account stil not refund.
                  I am asking Axis bank not problem solve
                  Kindly support me

                  Transaction I'd : INB/[protected]
                  Rs: 12509.44
                  My name : begari Vijay Kumar
                  [protected]
                  Mar 05, 2021
                  Updated by Vijay Kumar Swearo
                  Jan 24 2021 th I was do the payment via Paytm mobile solution Pvt Ltd throw the Axis bank debit card rupees of amount 12509.44 it ahow filed but amount was debit my Axis bank account stil not refund kindly do the refund.
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                    H
                    Hiteshjethwani
                    from Noida, Uttar Pradesh
                    Mar 4, 2021
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                    My name is Hitesh Jethwani. I ordered Bluetooth headset from paytm and i got a defective product i explained all problems to paytm on application support and on twitter handle but they are not accepting my and they are never available on call, no customer email id to contact further. I need to get my refund of back to my account.
                    Could someone please help me.

                    Thanks in advance
                    Hitesh
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                      1
                      1227
                      from Ludhiana, Punjab
                      Mar 3, 2021
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                      Sir i bought shoes on 25 feb 2021 for paytm but the shoes is defected so i apply for a return request but paytm rejected my application without any reason please help me for approved my application of refund request and take up my order and refund my money

                      thank you
                      Order Id [protected]
                      Thanks my return complete.
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                        S
                        sandeep34859
                        Mar 3, 2021
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                        Address: Noyda,uterpardesh
                        Website: Paytm Mall

                        Sir I am earphone order by paytm Mall
                        But products incomplete received one side earphone not working so I am my order return request.but paytm cancel my request.

                        Regards
                        Sandeep Verma,
                        [protected]
                        Mar 03, 2021
                        Updated by sandeep34859
                        Sir I am earphone order by paytm Mall
                        But products incomplete received one side earphone not working so I am my order return request.but paytm cancel my request.

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                          G
                          Gupta057
                          Mar 3, 2021
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                          Website: www.paytm.com

                          I ordered a shirt ([protected] order id) on paytm mall with the condition of 7 days Free return wich
                          Delivered on 16th February 2021 but iam not satisfied with product quality so so I request a return on 17th February 2021 but no one is reac my location for pickup of return and today paytm has rejected my return request without any clarification and not refunded my bill amount
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                            Vaishali85720
                            from Bengaluru, Karnataka
                            Mar 2, 2021
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                            Amount of RS 3603 wrt PNR NO. YPPMWX should have been transferred to credit shell but it is showing zero balance.
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                              S
                              Sheerath
                              from Noida, Uttar Pradesh
                              Mar 1, 2021
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                              I ordered a Apple Watch series 3 and the size I was expecting was not same. It did not fit me so I requested for an exchange or refund but Paytm refused my request. This is my first time shopping from Paytm and I am very disappointed. I did not expect such behaviour from them. Their customer care is also unreachable. I am not able to talk to them. I want refund or exchange of my order.
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                                H
                                Haiderk786
                                from Jodhpur, Rajasthan
                                Mar 1, 2021
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                                On 19 February 2021, I ordered the ikall keypad mobile from Paytm___ Mobile reached me on 22 February___ And due to bad charger on 22 February, I put in a return request ___ but today it has been 7 days but no one came to pick up the return

                                My order ID :- [protected]

                                Mobile no :- [protected]
                                Gmail I'd :- [protected]@Gmail.com
                                Mar 06, 2021
                                Updated by Haiderk786
                                On 19 February 2021, I ordered ikall's phone from Paytm and that phone reached me on 22 February 2021 ___ I sent a return request on 22 February due to a charger malfunction,
                                I got a message for pickup but suddenly on 4 March, Paytm canceled the return request and the notification said that you get it corrected at the service center
                                There is no service center of Ikall anywhere near me, I want to return this product, please take my product back.

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                                  M
                                  Mahima J
                                  from Chennai, Tamil Nadu
                                  Feb 28, 2021
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                                  Dear Sir,

                                  I recently ordered two case covers on PayTm, one for myself and one for my father. The product that arrived for me was instantly unappealing. It did not have a case inside the wallet and just a patch to stick your phone which I absolutely hated. I asked for a refund. It was denied after 10 days without a good explanation. The case ordered for my father was poor quality and a different colour from the one ordered. A replacement was ordered which did not get processed and eventually after 10 days they rejected the request on no understandable grounds. Throughout the process the customer care process is unreachable and is highly biased against the customer. After years of buying online I had to go back to shopping locally for products. Not to mention the 500 odd rupees that I got ripped off with bad products. I am highly disappointed that people can get away with this in today’s day and age.
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                                    M
                                    Mohsin101
                                    from Noida, Uttar Pradesh
                                    Feb 25, 2021
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                                    Website: Paytmmall.com, Paytm.com

                                    I ordered a Dell Kb216 Keyboard on 16/02/2021
                                    They delivered me on 23/02/2021
                                    I was so upset by delivery speed but after all i got the product, i checked with my laptop and it didn't detected i thought it's not compatible with my laptop simply, i requested a return of not compatible, second day i tried my friend's keyboard and it was working like a charm with my laptop, now i go to know that delivered product is defective, and instead of picking up their defective product they rejected my return request now I don't know what to do with it as I've no use of it, I've tried to reach costumer care but i couldn't ! Paytm doesn't allow to take screenshot of their app so I'm unable to attach a screenshot

                                    Name: Md Mohsin
                                    Ordered id : [protected]
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                                      Complicated Guy
                                      Feb 24, 2021
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                                      Resolved

                                      Address: B-121, Noida Sector 5, Noida - 201301
                                      Website: www.paytm.com

                                      मैंने ग्रीवेंस नंबर 2576834 पे फ्लिपकार्ट के खिलाफ एक कम्प्लेन किया था लेकिन इसका सोल्युशन मुझे अभी तक नहीं मिला है। न ही कंस्यूमर हेल्पलाइन मेरी मदद कर रही है और न ही फ्लिपकार्ट .
                                      अभी मैं एक ग्रीवांस paytm के अगेंस्ट इशलिये फाइल कर रहा हु क्यूंकि paytm ने मेरा पैसा रिफंड नहीं दिया है और ना ही फ्लिपकार्ट को बोल कर मेरा प्रोडक्ट दिलाया है, दरअसल मैंने paytm वॉलेट से 29999Rs flipkart को पे किया था, पर फ्लिपकार्ट सीधे तौर पे मना कर रहा है की उसके मर्चेंट को paytm के तरफ से कोई भी पेमेंट नहीं आया है, अतः वो मुझे मेरा प्रोडक्ट नहीं दे, सकते मैंने ये बात paytm को विथ प्रूफ बताया पर वो भी कोई हेल्प नहीं कर रहे है, बस दोनों कंपनीज
                                      एक दूसरे पे आरोप लगा रही हैं और उनके कस्टमर केयर एक्सेक्यूटिव्स बस डेट्स दे रहे है, कोई सलूशन मुझे अभी तक नहीं मिला है, मुझे कंस्यूमर फोरम से उम्मीद है कि मुझे मेरा रिफंड मिलेगा, , क्यूंकि फ्लिपकार्ट COD प्रोडक्ट भेज दिया जबकि मैंने पैसे pay किया और वो प्रोडक्ट 25 को डिलीवरी हब से लौट भी जायेगा, सो प्लीज मुझे मेरा रिफंड दिलाये या 25 से पहले मेरा प्रोडक्ट। मई सारे प्रूफ्स देने के लिए तैयार हू जो मैंने आलरेडी पेटम और फ्लिपकार्ट को दे दिया है।
                                      Feb 24, 2021
                                      Complaint marked as Resolved 
                                      i got refund
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                                        R
                                        Rajat022
                                        Feb 21, 2021
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                                        I had processed payment of Rs. 200/- in favour of institute of chartered accountants of India from my bank of india account on 4th Feb 2021 and my UPI Reference id is[protected]

                                        I was to get acknowledgement number of payment from Institute of Chartered Accountants of India but screen showed transaction failed and also tried to contact with ICAI they say that your amount is pending with Paytm while my bank account ending with 5704 has been debited by Rs. 2000/-.

                                        Kindly refund the payment to my bank account as i have made an another transaction to them.
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