Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Updated: Apr 23, 2025
Complaints 20045
Resolved
1743
Unresolved
18302
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 440

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Lalit Singh Solanki
from Noida, Uttar Pradesh
Apr 3, 2017
Report
Copy

Address: 313002
Website: udaipur

I sent 2000 rupees on 21 March 16:59 to [protected], wallet Order ID: [protected], but in paytm passbook statement show pending, , i send that person money to other way, so i want my money back in my paytm account.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mritu1996
    from Kolkata, West Bengal
    Apr 3, 2017
    Report
    Copy

    Address: Kolkata, West Bengal, 700091

    I was booking online railway ticket from Kolkata to Rasra.I had done online payment from Paytm but 234.76 rs has deducted from my account and the ticket was not confirmed.I want my money back to my account.this is the msg that came to my mobile after the payment...
    Your bank just confirmed a successful payment of Rs.234.76 on Paytm against Order ID [protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.
    Apr 03, 2017
    Updated by Mritu1996     Your bank just confirmed a successful payment of Rs.234.76 on Paytm against Order ID [protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vani0609
      from New Delhi, Delhi
      Apr 3, 2017
      Report
      Copy

      Address: New Delhi, Delhi, 11034

      Maine apna phone paytm se recharge karvaya tha 31 march 2017 ko. Mere account se bhi amount deducted ho gaya lekin ab vo status mai processing or successful show kar raha h. Aur recharge hone ke baad abhi tak msg receive nhi hua. Kya mujhe dubara se phone recharge karvana hoga. Agar recharge karvati hu to mujhe payment refund hogi ya nhi. Plz help.
      Mar 31, 2017
      sunil9090's response       I Request u to make my order successful as soon as possible... Order no [protected] my order is if jio prime if not done soon I can't be a membership of jio do please..
      View replies
      I am recharge My Jio no [protected]. 99rupess but recharge not sacaful but my account balance is dedect. So piz refund my balance or recharge my Jio no .
      Thanku

      I'm complaining for recharge. - Comment #2693830 - Image #0
      Reply
      My order no [protected] is still in processing so i request u to make it successfull as soon as possible... If not make it cancel right it now..

      I'm complaining for recharge. - Comment #2693837 - Image #0
      Reply
      My order number is [protected]. I ordered an Voltas 1.5 Ton AC in paytm. They are not delivering the product on the date specified. If complained will get a apologize letter from them. Is there any way that I can complaint against them in the consumer court. This is happening for the second time.
      Reply
      I have transferred money to bank from paytm wallet but at the time of transaction it's show that your transaction is failed but the balance is deducted from my wallet at what time i received my amount please solved my problem as early as possible
      Reply
      Helpful
      Found this helpful?
      4 Comments
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ashita Hiregoudar
        from Bargarh, Odisha
        Apr 3, 2017
        Report
        Copy

        Address: 122002
        Website: Electronic money merchant

        We bought tickets for Arijit concert at JN stadium on 2/04/17 from PayTM. on reaching the venue we were denied entry to venue. The police there said that the stadium is overcrowded so they cannot let any more people. there was nothing written on the ticket as to what time to report, or first come first serve basis. We tried at several gates all the places we were denied entry. we want you to revert asap, and also demand a refund
        Apr 02, 2017
        sumi4506's response         contact [protected]
        View replies
        When we recharge my jio no- [protected] on 31 march 2017, my balance is cut
        from my account but recharge status still showing procesing and my recharge is not done please refund my balance to paytm wallet.
        its urgent my paytm account no- [protected]

        contact me to my no- [protected]

        Event ticket refund - Comment #2693759 - Image #0
        Reply
        Balance deduct but not transfer to account

        Event ticket refund - Comment #2693783 - Image #0
        Reply
        Hello
        Due due some mistakes I have given wrong address so please check it and change the address of order no [protected]
        please change my address to shaktichannalli behind canara hotel hosur hubli pin 580021 ph [protected]
        And please give me update of the adress changing
        Reply
        I have tata sky dth
        20th march i did recharged amount with 175/- for 28 days
        but after that i found my recharge days only 7 days
        so who is responsible
        why do u provide wrong information to customers
        kindly return my 175/- as soon as possible
        thank a lot
        [protected]
        [protected]
        abhinav sharma
        Reply
        Helpful
        Found this helpful?
        4 Comments
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Bhimanna d
          from Bengaluru, Karnataka
          Apr 3, 2017
          Report
          Copy

          Address: Gautam Buddh Nagar, Uttar Pradesh
          Website: SANDISK

          ON[protected] I got the Phone From Mobile No.[protected] in the afternoon after booking complaintFor Sandisk Cruzer Blade 32 gb Pen drive.
          He asking for AADHAR Card No. Then Debit card No. and the otp no.

          POS[protected] AT PAYTM MOBILE SOLUTIONS
          TCN # 940471 DT.[protected].
          POS PAYTM 97998 AT PAYTM TXN #884446 FOR RS5000.00 FROM Card 521XX6060.
          Please help me in getting the money
          my email id : [protected]@rediffmail.com
          View replies
          Hi,
          I have done transaction on IRCTC website for train ticket booking.
          I have done transaction but I have not received any details about my seat
          details.
          Please refund my amount.Transaction details are below :
          INB/[protected]/PAYTM MOBILE SOLUTIONS PVT.
          Reply
          I have tata sky dth
          20th march i did recharged amount with 175/- for 28 days
          but after that i found my recharge days only 7 days
          so who is responsible
          why do u provide wrong information to customers
          kindly return my 175/- as soon as possible
          thank a lot
          [protected]
          [protected]
          abhinav sharma
          Reply
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            tanuguptapaytm
            from Mohali, Punjab
            Apr 3, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Chandigarh, Chandigarh
            Website: paytm.com

            I did a jio number recharge from Paytm. I did this on 31st March so that i can get extra benefits, but its not done today. Now i can not get extra benefits of Jio.

            I mailed on [protected]@paytm.com but they closed my request.

            And i tried customer care but they are not giving option to talk to the customer care. Giving me in-feasible options. The options which are of no use by me.

            I just want a refund of my money.

            I can not share my number here. But i have mailed to paytm care april 03 10:40 AM.
            Sep 16, 2017
            Complaint marked as Resolved 
            ok
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              RAMAN CHHINA
              from Brahmapur, Odisha
              Apr 3, 2017
              Report
              Copy

              I had linked my Paytm account with UBER. I had about 450 rs in my Paytm wallet. I tried to book my UBER on February 13, 2017 when paytm told me to reauthorize my PAYTM account. When i reauthorized my PAYTM account, the balance was reduced to 0. I had to again put some balance in my PAYTM account to book my CAB.
              I had tried to book my paytm complaint a lot of times through mobile. I still havent received any amount of refund.
              Request you to please give my refund back to me
              View replies
              Order no : [protected]
              amount: 349rs
              money deducted from bank account and transaction successful but status: processing. it has been 20 hours already. please resolve my problem. thank you

              Paytm Wallet linked with uber - Comment #2693788 - Image #0
              Reply
              I have done D2H recharge about at 1.27 pm today 31/3/2017 but still at 2.30 pm its showing as pending. when i called helpdesk and waited for about 10 min the guy told me that i have to call after 1 hour. whats this...
              money is already got deducted from my account..

              Paytm Wallet linked with uber - Comment #2693843 - Image #0
              Reply
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                AD Telecomunication
                from Amritsar, Punjab
                Apr 3, 2017
                Report
                Copy

                Address: Moga, Punjab, 142001

                Dear sir/ mam

                I was pay the airtel bill from paytm on date 18-march-2017 but still payment not updated in the system i was call to customer care for the same issue but still issue is not resolved

                Mobile number :- [protected]
                Amt :- 1100
                Order number :- [protected]
                Paytm number :- [protected]
                My contact number.:- [protected]
                My mail id :- [protected]@gmail.com
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  poojanemani
                  from Jalandhar, Punjab
                  Apr 3, 2017
                  Report
                  Copy

                  Address: New Delhi, Delhi, 110085
                  Website: Paytm wallet

                  Payment not recieved but deducted from customer paytm wallet and my status showing pending status.
                  transaction id [protected] from shriti
                  send complain in need help section but no reply
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    golu36
                    from Durg, Chhattisgarh
                    Apr 3, 2017
                    Report
                    Copy

                    Address: 490006
                    Website: billdeskuti

                    Amount deducted frm my paytm wallet bt jio recharge is nt done yet plzz refund back in my paytm wallet soon
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rohitbhansrk7
                      from Amritsar, Punjab
                      Apr 2, 2017
                      Report
                      Copy

                      Address: Ludhiana, Punjab, 141008
                      Website: paytm.com.in

                      Money deducted but recharge unsuccessfull..my airtel prepad no.of punjab is [protected].i did recharge of rs268 twice but it is not successful.
                      Apr 02, 2017
                      Updated by rohitbhansrk7                       Paytm received my payment, but no mobile recharge, my mobile no is [protected], airtel punjab prepaid...order no.[protected].on april 02, 08:51pm...nb transctn no 1125928
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rajan Bal
                        from Pathankot, Punjab
                        Apr 2, 2017
                        Report
                        Copy

                        Address: Amritsar, Punjab
                        Website: Paytm.in

                        I have transferred rs.5000 from hdfc beas branch to union bank beas branch on 12 jan 2017 but it has been credited from hdfc but not debited in union bank.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          anilj57
                          from Bengaluru, Karnataka
                          Apr 2, 2017
                          Report
                          Copy

                          Address: Bangalore, Karnataka, 560018

                          Anount not credite in my account
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Remadevi Nair
                            Apr 2, 2017
                            Report
                            Copy

                            Address: Jabalpur, Madhya Pradesh, 0761
                            Website: paytm

                            I have tried to book railway ticket and an amount of Rs.1178.91 vide Transaction ID [protected] on dt 13/03/2017 and ID [protected] ultimo
                            has been debited from my IDBI Bank account xxx26044(Jabalpur) and the amount has been kept in Paytm Wallet as balance. I have been intimated to create atm password, but i have not given/or tried for paytm login. While booking ticket the pytm payment option shown and I tried to make payment from my bank through it. But money gone to paytm wallet. Now I request the amount of Rs.1178.91 may kindly be transferred to my IDBI Bank Jabalur Account No. [protected]
                            Regards, Remadevi Nair, e-Mail : [protected]@gmail.com
                            Mob [protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shreeya Lalwani
                              from Indore, Madhya Pradesh
                              Apr 2, 2017
                              Report
                              Copy

                              Address: Indore, Madhya Pradesh, 452001
                              Website: I am complaining for PAYTM website.

                              Dear sir,
                              I returned the item that I ordered due to some reasons, than your man came next day and took the item back but my money has not been refunded yet.
                              This behaviour of yours (paytm) is highly unprofessional. You cannot keep anybody's money with yourself. This is intolerant. You just cant keep someone else's money with you. You don't know how much problem I am facing right now and you will never understand it.
                              Now what should I do ?
                              Kindly help me with a good solution.
                              Thank you.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                navinsaraf1976
                                from Bhubaneswar, Odisha
                                Apr 2, 2017
                                Report
                                Copy

                                Address: Khordha, Odisha, 751023
                                Website: Paytm

                                I had purchased smart watch from Paytm against order no. [protected] and the payment was made through debit card of Axis Bank. The product that was received was defective and therefore the same was returned and picked up by Paytm agent on 21st Mar 2017. in the Paytm app the refund status shows that the amount has been refunded to the bank account but till date the amount has not been credited. I have checked with the bank also but there is not refund instruction received by the bank. When checked with Paytm in their help line I have been told that the refund will take 7 days but still till date the amount has not been credited. Have also registered complaint through the Paytm app but the same is still unresolved. I have completely lost my trust on Paytm and would request concerned authroities to resolve my refund issue.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  MegharajSolanki
                                  from Coimbatore, Tamil Nadu
                                  Apr 2, 2017
                                  Report
                                  Copy

                                  Website: Www.paytm.com

                                  My below order is showing pending from long time. Money got deducted from my account, but recharge not done.No customer care number also to check.Didn't got any reply from the [protected]@paytm also. Order no: Paytm order no: [protected] 1st April 2017 08:33 pmRecharge of Vodafone Order No: [protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Baldeeps
                                    from Delhi, Delhi
                                    Apr 2, 2017
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi, 110019
                                    Website: Paytm

                                    On 31 st march i have make a transaction for recharge in my airtel prepaid number my money had deducted but no recharge had done and in my order history it is showing proccesing and not the way to cancle the recharge i have send mail to coustumer care of paytm but they not replying me is this is the way they treat there coustumer my order id is [protected]
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Arun Bhagat
                                      from Pune, Maharashtra
                                      Apr 2, 2017
                                      Report
                                      Copy

                                      Address: Nanded, Maharashtra, 341605
                                      Website: Book my show.com and paytm.com

                                      Your provided code for booking movie ticket is a really very poor service you only playing with customers and not provided offers benefits
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        F
                                        Farid07
                                        from Jorhat, Assam
                                        Apr 2, 2017
                                        Report
                                        Copy

                                        Address: Dibrugarh, Assam, 786001
                                        Website: PayTM

                                        In paytm i fill like i have been cheated. I recharge rs 303/- on 31st march 2017 but 2 days gone and still show processing. I complained many times but no response received till date.
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Citrus Payment Solutions
                                          3.2
                                          (2969)
                                          United Bank of India [UBI]
                                          1
                                          (1340)
                                          Syndicate Bank
                                          1.1
                                          (755)