Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com

1

Updated: Apr 23, 2025

Complaints 20038

Resolved

1742

Unresolved

18296

Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 440

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Kolkata, West Bengal, 700091

I was booking online railway ticket from Kolkata to Rasra.I had done online payment from Paytm but 234.76 rs has deducted from my account and the ticket was not confirmed.I want my money back to my account.this is the msg that came to my mobile after the payment...
Your bank just confirmed a successful payment of Rs.234.76 on Paytm against Order ID [protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.

Apr 03, 2017

Updated by Mritu1996 Your bank just confirmed a successful payment of Rs.234.76 on Paytm against Order ID [protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 11034

Maine apna phone paytm se recharge karvaya tha 31 march 2017 ko. Mere account se bhi amount deducted ho gaya lekin ab vo status mai processing or successful show kar raha h. Aur recharge hone ke baad abhi tak msg receive nhi hua. Kya mujhe dubara se phone recharge karvana hoga. Agar recharge karvati hu to mujhe payment refund hogi ya nhi. Plz help.

Mar 31, 2017

sunil9090's response I Request u to make my order successful as soon as possible... Order no [protected] my order is if jio prime if not done soon I can't be a membership of jio do please..

View replies

P

Pradeep kaintura

from Noida, Uttar Pradesh

Apr 3, 2017

I am recharge My Jio no [protected]. 99rupess but recharge not sacaful but my account balance is dedect. So piz refund my balance or recharge my Jio no .
Thanku

I'm complaining for recharge. - Comment #2693830 - Image #0

S

sunil9090

from Vijayawada, Andhra Pradesh

Apr 3, 2017

My order no [protected] is still in processing so i request u to make it successfull as soon as possible... If not make it cancel right it now..

I'm complaining for recharge. - Comment #2693837 - Image #0

M

mark arputharaj

from Coimbatore, Tamil Nadu

Apr 3, 2017

My order number is [protected]. I ordered an Voltas 1.5 Ton AC in paytm. They are not delivering the product on the date specified. If complained will get a apologize letter from them. Is there any way that I can complaint against them in the consumer court. This is happening for the second time.

D

Divye arora

from Delhi, Delhi

Apr 3, 2017

I have transferred money to bank from paytm wallet but at the time of transaction it's show that your transaction is failed but the balance is deducted from my wallet at what time i received my amount please solved my problem as early as possible

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: 122002

Website: Electronic money merchant

We bought tickets for Arijit concert at JN stadium on 2/04/17 from PayTM. on reaching the venue we were denied entry to venue. The police there said that the stadium is overcrowded so they cannot let any more people. there was nothing written on the ticket as to what time to report, or first come first serve basis. We tried at several gates all the places we were denied entry. we want you to revert asap, and also demand a refund

Apr 02, 2017

sumi4506's response contact [protected]

View replies

M

manishnsuraj

from Khagaria, Bihar

Apr 3, 2017

When we recharge my jio no- [protected] on 31 march 2017, my balance is cut
from my account but recharge status still showing procesing and my recharge is not done please refund my balance to paytm wallet.
its urgent my paytm account no- [protected]

contact me to my no- [protected]

Event ticket refund - Comment #2693759 - Image #0

S

sumi4506

from Delhi, Delhi

Apr 3, 2017

Balance deduct but not transfer to account

Event ticket refund - Comment #2693783 - Image #0

S

Shakti Channalli

from Bengaluru, Karnataka

Apr 3, 2017

Hello
Due due some mistakes I have given wrong address so please check it and change the address of order no [protected]
please change my address to shaktichannalli behind canara hotel hosur hubli pin 580021 ph [protected]
And please give me update of the adress changing

A

abhi0143

from Patna, Bihar

Apr 3, 2017

I have tata sky dth
20th march i did recharged amount with 175/- for 28 days
but after that i found my recharge days only 7 days
so who is responsible
why do u provide wrong information to customers
kindly return my 175/- as soon as possible
thank a lot
[protected]
[protected]
abhinav sharma

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh

Website: SANDISK

ON[protected] I got the Phone From Mobile No.[protected] in the afternoon after booking complaintFor Sandisk Cruzer Blade 32 gb Pen drive.
He asking for AADHAR Card No. Then Debit card No. and the otp no.

POS[protected] AT PAYTM MOBILE SOLUTIONS
TCN # 940471 DT.[protected].
POS PAYTM 97998 AT PAYTM TXN #884446 FOR RS5000.00 FROM Card 521XX6060.
Please help me in getting the money
my email id : [protected]@rediffmail.com

View replies

V

vikas484

from Bhusawal, Maharashtra

Apr 3, 2017

Hi,
I have done transaction on IRCTC website for train ticket booking.
I have done transaction but I have not received any details about my seat
details.
Please refund my amount.Transaction details are below :
INB/[protected]/PAYTM MOBILE SOLUTIONS PVT.

A

abhi0143

from Patna, Bihar

Apr 3, 2017

I have tata sky dth
20th march i did recharged amount with 175/- for 28 days
but after that i found my recharge days only 7 days
so who is responsible
why do u provide wrong information to customers
kindly return my 175/- as soon as possible
thank a lot
[protected]
[protected]
abhinav sharma

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Chandigarh, Chandigarh

Website: paytm.com

I did a jio number recharge from Paytm. I did this on 31st March so that i can get extra benefits, but its not done today. Now i can not get extra benefits of Jio.

I mailed on [protected]@paytm.com but they closed my request.

And i tried customer care but they are not giving option to talk to the customer care. Giving me in-feasible options. The options which are of no use by me.

I just want a refund of my money.

I can not share my number here. But i have mailed to paytm care april 03 10:40 AM.

Sep 16, 2017

Complaint marked as Resolved

ok

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had linked my Paytm account with UBER. I had about 450 rs in my Paytm wallet. I tried to book my UBER on February 13, 2017 when paytm told me to reauthorize my PAYTM account. When i reauthorized my PAYTM account, the balance was reduced to 0. I had to again put some balance in my PAYTM account to book my CAB.
I had tried to book my paytm complaint a lot of times through mobile. I still havent received any amount of refund.
Request you to please give my refund back to me

View replies

V

vamsi M

from Gudivada, Andhra Pradesh

Apr 3, 2017

Order no : [protected]
amount: 349rs
money deducted from bank account and transaction successful but status: processing. it has been 20 hours already. please resolve my problem. thank you

Paytm Wallet linked with uber - Comment #2693788 - Image #0

S

satishauti

from Pune, Maharashtra

Apr 3, 2017

I have done D2H recharge about at 1.27 pm today 31/3/2017 but still at 2.30 pm its showing as pending. when i called helpdesk and waited for about 10 min the guy told me that i have to call after 1 hour. whats this...
money is already got deducted from my account..

Paytm Wallet linked with uber - Comment #2693843 - Image #0

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Moga, Punjab, 142001

Dear sir/ mam

I was pay the airtel bill from paytm on date 18-march-2017 but still payment not updated in the system i was call to customer care for the same issue but still issue is not resolved

Mobile number :- [protected]
Amt :- 1100
Order number :- [protected]
Paytm number :- [protected]
My contact number.:- [protected]
My mail id :- [protected]@gmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110085

Website: Paytm wallet

Payment not recieved but deducted from customer paytm wallet and my status showing pending status.
transaction id [protected] from shriti
send complain in need help section but no reply

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 490006

Website: billdeskuti

Amount deducted frm my paytm wallet bt jio recharge is nt done yet plzz refund back in my paytm wallet soon

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ludhiana, Punjab, 141008

Website: paytm.com.in

Money deducted but recharge unsuccessfull..my airtel prepad no.of punjab is [protected].i did recharge of rs268 twice but it is not successful.

Apr 02, 2017

Updated by rohitbhansrk7 Paytm received my payment, but no mobile recharge, my mobile no is [protected], airtel punjab prepaid...order no.[protected].on april 02, 08:51pm...nb transctn no 1125928

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Amritsar, Punjab

Website: Paytm.in

I have transferred rs.5000 from hdfc beas branch to union bank beas branch on 12 jan 2017 but it has been credited from hdfc but not debited in union bank.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560018

Anount not credite in my account

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jabalpur, Madhya Pradesh, 0761

Website: paytm

I have tried to book railway ticket and an amount of Rs.1178.91 vide Transaction ID [protected] on dt 13/03/2017 and ID [protected] ultimo
has been debited from my IDBI Bank account xxx26044(Jabalpur) and the amount has been kept in Paytm Wallet as balance. I have been intimated to create atm password, but i have not given/or tried for paytm login. While booking ticket the pytm payment option shown and I tried to make payment from my bank through it. But money gone to paytm wallet. Now I request the amount of Rs.1178.91 may kindly be transferred to my IDBI Bank Jabalur Account No. [protected]
Regards, Remadevi Nair, e-Mail : [protected]@gmail.com
Mob [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indore, Madhya Pradesh, 452001

Website: I am complaining for PAYTM website.

Dear sir,
I returned the item that I ordered due to some reasons, than your man came next day and took the item back but my money has not been refunded yet.
This behaviour of yours (paytm) is highly unprofessional. You cannot keep anybody's money with yourself. This is intolerant. You just cant keep someone else's money with you. You don't know how much problem I am facing right now and you will never understand it.
Now what should I do ?
Kindly help me with a good solution.
Thank you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Khordha, Odisha, 751023

Website: Paytm

I had purchased smart watch from Paytm against order no. [protected] and the payment was made through debit card of Axis Bank. The product that was received was defective and therefore the same was returned and picked up by Paytm agent on 21st Mar 2017. in the Paytm app the refund status shows that the amount has been refunded to the bank account but till date the amount has not been credited. I have checked with the bank also but there is not refund instruction received by the bank. When checked with Paytm in their help line I have been told that the refund will take 7 days but still till date the amount has not been credited. Have also registered complaint through the Paytm app but the same is still unresolved. I have completely lost my trust on Paytm and would request concerned authroities to resolve my refund issue.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Www.paytm.com

My below order is showing pending from long time. Money got deducted from my account, but recharge not done.No customer care number also to check.Didn't got any reply from the [protected]@paytm also. Order no: Paytm order no: [protected] 1st April 2017 08:33 pmRecharge of Vodafone Order No: [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110019

Website: Paytm

On 31 st march i have make a transaction for recharge in my airtel prepaid number my money had deducted but no recharge had done and in my order history it is showing proccesing and not the way to cancle the recharge i have send mail to coustumer care of paytm but they not replying me is this is the way they treat there coustumer my order id is [protected]

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nanded, Maharashtra, 341605

Website: Book my show.com and paytm.com

Your provided code for booking movie ticket is a really very poor service you only playing with customers and not provided offers benefits

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dibrugarh, Assam, 786001

Website: PayTM

In paytm i fill like i have been cheated. I recharge rs 303/- on 31st march 2017 but 2 days gone and still show processing. I complained many times but no response received till date.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have done transaction for jio recharge of 303 rs with order numbers [protected] and nb transaction no igabbfyry9 at 9:44 am, apr 01 2017

Recharge status is showing as "waiting for operator confirmation"

Paytm sent message saying they can be cancelled after 2 hours if they are not recharged.
1 day lapsed and no such option given and no money credited into my paytm account.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines