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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
Unresolved
18305
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 441

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B
Baldeeps
from Delhi, Delhi
Apr 2, 2017
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Address: New Delhi, Delhi, 110019
Website: Paytm

On 31 st march i have make a transaction for recharge in my airtel prepaid number my money had deducted but no recharge had done and in my order history it is showing proccesing and not the way to cancle the recharge i have send mail to coustumer care of paytm but they not replying me is this is the way they treat there coustumer my order id is [protected]
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    A
    Arun Bhagat
    from Pune, Maharashtra
    Apr 2, 2017
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    Address: Nanded, Maharashtra, 341605
    Website: Book my show.com and paytm.com

    Your provided code for booking movie ticket is a really very poor service you only playing with customers and not provided offers benefits
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      F
      Farid07
      from Jorhat, Assam
      Apr 2, 2017
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      Address: Dibrugarh, Assam, 786001
      Website: PayTM

      In paytm i fill like i have been cheated. I recharge rs 303/- on 31st march 2017 but 2 days gone and still show processing. I complained many times but no response received till date.
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        B
        Bala Anuraag
        from Eluru, Andhra Pradesh
        Apr 2, 2017
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        I have done transaction for jio recharge of 303 rs with order numbers [protected] and nb transaction no igabbfyry9 at 9:44 am, apr 01 2017

        Recharge status is showing as "waiting for operator confirmation"

        Paytm sent message saying they can be cancelled after 2 hours if they are not recharged.
        1 day lapsed and no such option given and no money credited into my paytm account.
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          D
          divya29m
          from Ranchi, Jharkhand
          Apr 2, 2017
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          I have complaint several times with paytm regarding this that m order which costs 302 rs/- shows delivered but actually it is not.i have paid the money and I m helpless.nobody is assisting to m problem.i needed the book urgently.totally frustrated wid this problem.hopeless company.either dolve m problem by giving me the book or returning me the money through m paytm wallet. paytm is not at all reliable.
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            S
            S_sing_5
            from Rajkot, Gujarat
            Apr 2, 2017
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            Address: Surat, Gujarat, 394327

            My order number [protected], i made a recharge of 303 on jio on 31 march, but my amount is deducted and i didn't receive any recharge, trying to conect paytm care but no response from them.
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              N
              navin kumawat
              from Gwalior, Madhya Pradesh
              Apr 2, 2017
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              Address: Jhunjhunu, Rajasthan, 333042
              Website: care@taytm .com

              Mera taytm account temporary blocked ho gya . pls mere account me rupiye h. Jo ki ab open nhi ho rha h. Pls koi solution kijiye.
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                R
                rkhandekar26
                from Mumbai, Maharashtra
                Apr 2, 2017
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                Address: Mumbai City, Maharashtra, 400014
                Website: Paytm

                I have done 150 recharge to idea sim on 31 march 2017. I didn't have balance in paytm wallet so i have done recharge through net banking instead of paytm wallet but i didn't receive the recharge and amount is deducted from my bank account. On paytm order summary it is showing me that paytm received the money and your transaction is successful and but it is still in processing. I have called idea customer care they are saying that there is no any recharge happen on your sim.
                Please i request you to take action against paytm and please refund my amount in my bank account and please call me on [protected] if you need more details
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                  A
                  arunmrt
                  from Lucknow, Uttar Pradesh
                  Apr 2, 2017
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                  Address: Meerut, Uttar Pradesh, 250002
                  Website: Paytm

                  I had done two recharges from my pay tm account the order number are [protected] of rupees 303 and another order of whose number is [protected] of rupees 101 on dated 31 march 2017 the recharges are still in pending and there is no option to cancel the recharges. My amount deducted but neithermy recharges are done nor my money is returned to my bank account or my wallet account
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                    K
                    Krishnanand Kuvelker
                    from Nashik, Maharashtra
                    Apr 2, 2017
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                    Address: 403401

                    Yesterday i transferred 200 rs from my paytm wallet to bank a/c... The transaction failed but money was deducted from my paytm wallet...& its still not refunded... Please try to refund it fast
                    Apr 02, 2017
                    Updated by Krishnanand Kuvelker                     Money was deducted two times each 100 rs...So it makes total around 200rs
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                      M
                      Manojk5
                      from Dehra Dun, Uttarakhand
                      Apr 2, 2017
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                      Address: Gautam Buddh Nagar, Uttar Pradesh
                      Website: Payment.com

                      I recharge for airtel dth through paytm buy and pay by debit cards. My below orders are showing pending from long time. Money got deducted from my account, but recharge not done. No customer care number also to check. Didn't got any reply from the [protected]@paytm also.
                      Order number: [protected]
                      Amount: rs. 285
                      Date of transaction: 31 march 2017
                      Recharged number: [protected]
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                        L
                        leena bali
                        from Chennai, Tamil Nadu
                        Apr 2, 2017
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 600034
                        Website: www.paytm.com

                        Ordered a diamond pendant worth 9000 from paytm which was delivered to someone in surat on 22nd march 2017, though i stay in chennai. From that day onwards i am calling paytm customer care everyday and i have been told that i will receive my product. 4days back i got a email saying product was delivered in chennai to some kush. I don't know any kush how can they deliver an expensive product to any person and then blame me. I never received any communication regarding the delivery also. Even for a 100rs product courier company people call and ask when to deliver them why not for a product worth 9000rs. I enquired with the courier partner also and they said product was delivered in surat. I have a proof of it also. Order id is [protected]
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                          J
                          jeevas7773
                          from Salem, Tamil Nadu
                          Apr 2, 2017
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                          Resolved

                          Address: 639104
                          Website: www.paytm.com

                          I was recharged mobile 31/03/2017 via Paytm app, money was deducted from my wallet but it shows payment success and processing.
                          Till now either recharge or refund not processed.
                          It shows processing status in order .
                          I contacted Paytm custcare ivrs number [protected], it tells your order number was incorrect, but this order number is still in my app.
                          Sep 7, 2018
                          Complaint marked as Resolved 
                          Auto resolved
                          Apr 02, 2017
                          Updated by jeevas7773                           I also complained in Paytm app customer support care but no response from paytm
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                            S
                            shailesh Jariwala
                            from Bengaluru, Karnataka
                            Apr 2, 2017
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                            Address: Surat, Gujarat, 395003

                            Recharge in my mobile rs 199. But not recharge or not refund in my account. Date.31/3/2017 time 21.00. I will richarg for paytm but not richarg. Recharge my mobile no.[protected]. I talk to today docomo customer car but he said you talk to paytm costomer care. I confused i talk docomo customer care or paytm costomer care. You salwe my problem & my refund.
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                              V
                              vishnu pk
                              from Bidar, Karnataka
                              Apr 2, 2017
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                              Address: Palakkad, Kerala, 679101
                              Website: www paytm.com

                              Hi,

                              I have made payment of 303 using paytm to jio plan.
                              303 deducted from my bank account but jio did not receive money.
                              I discuss with jio customer care but they did not receive money.
                              Paytm and bank deducted money.
                              I got below sms on my mobile
                              Payment of rs.303.0 on paytm against order id ipt[protected].
                              Please help to get money back.

                              -thanks...
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                                T
                                thiagu98
                                from Chennai, Tamil Nadu
                                Apr 2, 2017
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                                Address: 600001

                                Iam thiagarajan, booked ticket through red bus and my transaction id[protected]. Rs770.00 has been deducted and not issued bus ticket. Today i hve to commence my journey. Kindly rectify.
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                                  1ay10cv412
                                  from Bengaluru, Karnataka
                                  Apr 2, 2017
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                                  Address: 560091
                                  Website: Paytm

                                  I made 2 transactions (5000 each) to add money to sbi bank account using my icici credit card. Money has been debited from card but i did not get any confirmation from paytm. And also my account also not credited.
                                  There are 3 numbers in website for costemer care.in them 2 numbers not connects only. If i call 3rd customer care it's asking for order id.. Which i did not receive from paytm. How can i enter without receiving???
                                  Bloody system it self not good. No body is there to support us through voice in such situations.
                                  None of your team, none of the number will help in giving solutions by paytm.
                                  How can normal person can trust this paytm??
                                  What if same problems repeats in emergency.. Who will be having patience of days together to messaging and mailing..??
                                  Please resolve my problem soon.
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                                    A
                                    aditya231
                                    Apr 2, 2017
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                                    Address: New Delhi, Delhi, 110034
                                    Website: paytm.com

                                    Did recharge of Rs 10350 twice to paytm wallet, money cut from bank account both time but wallet not recharged
                                    Kindly check
                                    mobile number [protected]
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                                      S
                                      sagar kotwani
                                      from Raipur, Chhattisgarh
                                      Apr 2, 2017
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                                      Address: Ratlam, Madhya Pradesh, 457001

                                      I did a recharge of rs 347 for my vodafone number on[protected]. But Still on[protected] recharge is not done and its showing as processing still. No refund too, no option to resolve the problem either on Paytm App or on Paytm websites. There is no option to talk to a customer care centre as in case of amazon. This is a consumer oriented industry, Paytm should not forget this thing. Paytm Care showing all BS useless heads for the resolution of complaint, there is no proper arrangement of the issues in the list where we can put the complaint or feedback.
                                      My order id [protected]

                                      Sagar kotwani
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                                        J
                                        jasminder singh gujral
                                        from Delhi, Delhi
                                        Apr 2, 2017
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 110058
                                        Website: paytm.com

                                        Hi team,
                                        I ordered and lg ac from paytm on 28 mar 2017 and they sold me an used product. I called paytm as well the seller he delivered this and product and seller agreed that he sent an used product because it was out of stock.
                                        I am just looking for refund now and paytm is entertaining the request and its been 6 days now.
                                        Every time i called them they are just saying to wait for 24-48 hours.
                                        Apr 02, 2017
                                        Updated by jasminder singh gujral                                         order no for paytm - [protected]
                                        Apr 02, 2017
                                        Updated by jasminder singh gujral                                         Paytm contact number[protected]
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