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PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
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Updated: Apr 23, 2025
Complaints 20038
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1742
Unresolved
18296
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 441

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D
divya29m
from Ranchi, Jharkhand
Apr 2, 2017
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I have complaint several times with paytm regarding this that m order which costs 302 rs/- shows delivered but actually it is not.i have paid the money and I m helpless.nobody is assisting to m problem.i needed the book urgently.totally frustrated wid this problem.hopeless company.either dolve m problem by giving me the book or returning me the money through m paytm wallet. paytm is not at all reliable.
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    S
    S_sing_5
    from Rajkot, Gujarat
    Apr 2, 2017
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    Address: Surat, Gujarat, 394327

    My order number [protected], i made a recharge of 303 on jio on 31 march, but my amount is deducted and i didn't receive any recharge, trying to conect paytm care but no response from them.
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      N
      navin kumawat
      from Gwalior, Madhya Pradesh
      Apr 2, 2017
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      Address: Jhunjhunu, Rajasthan, 333042
      Website: care@taytm .com

      Mera taytm account temporary blocked ho gya . pls mere account me rupiye h. Jo ki ab open nhi ho rha h. Pls koi solution kijiye.
      +1 photos
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        R
        rkhandekar26
        from Mumbai, Maharashtra
        Apr 2, 2017
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        Address: Mumbai City, Maharashtra, 400014
        Website: Paytm

        I have done 150 recharge to idea sim on 31 march 2017. I didn't have balance in paytm wallet so i have done recharge through net banking instead of paytm wallet but i didn't receive the recharge and amount is deducted from my bank account. On paytm order summary it is showing me that paytm received the money and your transaction is successful and but it is still in processing. I have called idea customer care they are saying that there is no any recharge happen on your sim.
        Please i request you to take action against paytm and please refund my amount in my bank account and please call me on [protected] if you need more details
        +1 photos
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          A
          arunmrt
          from Lucknow, Uttar Pradesh
          Apr 2, 2017
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          Address: Meerut, Uttar Pradesh, 250002
          Website: Paytm

          I had done two recharges from my pay tm account the order number are [protected] of rupees 303 and another order of whose number is [protected] of rupees 101 on dated 31 march 2017 the recharges are still in pending and there is no option to cancel the recharges. My amount deducted but neithermy recharges are done nor my money is returned to my bank account or my wallet account
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            K
            Krishnanand Kuvelker
            from Nashik, Maharashtra
            Apr 2, 2017
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            Address: 403401

            Yesterday i transferred 200 rs from my paytm wallet to bank a/c... The transaction failed but money was deducted from my paytm wallet...& its still not refunded... Please try to refund it fast
            +1 photos
            Apr 02, 2017
            Updated by Krishnanand Kuvelker             Money was deducted two times each 100 rs...So it makes total around 200rs
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              M
              Manojk5
              from Dehra Dun, Uttarakhand
              Apr 2, 2017
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              Address: Gautam Buddh Nagar, Uttar Pradesh
              Website: Payment.com

              I recharge for airtel dth through paytm buy and pay by debit cards. My below orders are showing pending from long time. Money got deducted from my account, but recharge not done. No customer care number also to check. Didn't got any reply from the [protected]@paytm also.
              Order number: [protected]
              Amount: rs. 285
              Date of transaction: 31 march 2017
              Recharged number: [protected]
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                L
                leena bali
                from Chennai, Tamil Nadu
                Apr 2, 2017
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 600034
                Website: www.paytm.com

                Ordered a diamond pendant worth 9000 from paytm which was delivered to someone in surat on 22nd march 2017, though i stay in chennai. From that day onwards i am calling paytm customer care everyday and i have been told that i will receive my product. 4days back i got a email saying product was delivered in chennai to some kush. I don't know any kush how can they deliver an expensive product to any person and then blame me. I never received any communication regarding the delivery also. Even for a 100rs product courier company people call and ask when to deliver them why not for a product worth 9000rs. I enquired with the courier partner also and they said product was delivered in surat. I have a proof of it also. Order id is [protected]
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                  J
                  jeevas7773
                  from Salem, Tamil Nadu
                  Apr 2, 2017
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                  Address: 639104
                  Website: www.paytm.com

                  I was recharged mobile 31/03/2017 via Paytm app, money was deducted from my wallet but it shows payment success and processing.
                  Till now either recharge or refund not processed.
                  It shows processing status in order .
                  I contacted Paytm custcare ivrs number [protected], it tells your order number was incorrect, but this order number is still in my app.
                  +1 photos
                  Sep 7, 2018
                  Complaint marked as Resolved 
                  Auto resolved
                  Apr 02, 2017
                  Updated by jeevas7773                   I also complained in Paytm app customer support care but no response from paytm
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                    S
                    shailesh Jariwala
                    from Bengaluru, Karnataka
                    Apr 2, 2017
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                    Address: Surat, Gujarat, 395003

                    Recharge in my mobile rs 199. But not recharge or not refund in my account. Date.31/3/2017 time 21.00. I will richarg for paytm but not richarg. Recharge my mobile no.[protected]. I talk to today docomo customer car but he said you talk to paytm costomer care. I confused i talk docomo customer care or paytm costomer care. You salwe my problem & my refund.
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                      V
                      vishnu pk
                      from Bidar, Karnataka
                      Apr 2, 2017
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                      Address: Palakkad, Kerala, 679101
                      Website: www paytm.com

                      Hi,

                      I have made payment of 303 using paytm to jio plan.
                      303 deducted from my bank account but jio did not receive money.
                      I discuss with jio customer care but they did not receive money.
                      Paytm and bank deducted money.
                      I got below sms on my mobile
                      Payment of rs.303.0 on paytm against order id ipt[protected].
                      Please help to get money back.

                      -thanks...
                      +1 photos
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                        T
                        thiagu98
                        from Chennai, Tamil Nadu
                        Apr 2, 2017
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                        Address: 600001

                        Iam thiagarajan, booked ticket through red bus and my transaction id[protected]. Rs770.00 has been deducted and not issued bus ticket. Today i hve to commence my journey. Kindly rectify.
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                          1ay10cv412
                          from Bengaluru, Karnataka
                          Apr 2, 2017
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                          Address: 560091
                          Website: Paytm

                          I made 2 transactions (5000 each) to add money to sbi bank account using my icici credit card. Money has been debited from card but i did not get any confirmation from paytm. And also my account also not credited.
                          There are 3 numbers in website for costemer care.in them 2 numbers not connects only. If i call 3rd customer care it's asking for order id.. Which i did not receive from paytm. How can i enter without receiving???
                          Bloody system it self not good. No body is there to support us through voice in such situations.
                          None of your team, none of the number will help in giving solutions by paytm.
                          How can normal person can trust this paytm??
                          What if same problems repeats in emergency.. Who will be having patience of days together to messaging and mailing..??
                          Please resolve my problem soon.
                          +1 photos
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                            A
                            aditya231
                            Apr 2, 2017
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                            Address: New Delhi, Delhi, 110034
                            Website: paytm.com

                            Did recharge of Rs 10350 twice to paytm wallet, money cut from bank account both time but wallet not recharged
                            Kindly check
                            mobile number [protected]
                            +2 photos
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                              S
                              sagar kotwani
                              from Raipur, Chhattisgarh
                              Apr 2, 2017
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                              Address: Ratlam, Madhya Pradesh, 457001

                              I did a recharge of rs 347 for my vodafone number on[protected]. But Still on[protected] recharge is not done and its showing as processing still. No refund too, no option to resolve the problem either on Paytm App or on Paytm websites. There is no option to talk to a customer care centre as in case of amazon. This is a consumer oriented industry, Paytm should not forget this thing. Paytm Care showing all BS useless heads for the resolution of complaint, there is no proper arrangement of the issues in the list where we can put the complaint or feedback.
                              My order id [protected]

                              Sagar kotwani
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                                J
                                jasminder singh gujral
                                from Delhi, Delhi
                                Apr 2, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 110058
                                Website: paytm.com

                                Hi team,
                                I ordered and lg ac from paytm on 28 mar 2017 and they sold me an used product. I called paytm as well the seller he delivered this and product and seller agreed that he sent an used product because it was out of stock.
                                I am just looking for refund now and paytm is entertaining the request and its been 6 days now.
                                Every time i called them they are just saying to wait for 24-48 hours.
                                Apr 02, 2017
                                Updated by jasminder singh gujral                                 order no for paytm - [protected]
                                Apr 02, 2017
                                Updated by jasminder singh gujral                                 Paytm contact number[protected]
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                                  T
                                  tanveermeman
                                  from Amritsar, Punjab
                                  Apr 1, 2017
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                                  Address: Jalna, Maharashtra, 431202

                                  I had recharged 400 from myjio app..my amount deducted but recharge failed... so i want my money back...please help me..i pay by paytm wallet in myjio app... i report 5-6 time in paytm app...i also mailed patym care regarding my complain...but there is no response from paytm...so please report my complain...
                                  my transaction id- [protected]
                                  order number - IPT[protected]
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                                    S
                                    Shishir chaurasiya
                                    from Lucknow, Uttar Pradesh
                                    Apr 1, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: Paytm.com

                                    Pls get to see this that i had not been able to join jio prime membership by this pls pay a renumeration and compensation amd a cashback of my money which still not returned to me
                                    +2 photos
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                                      P
                                      pathik55
                                      from Amli, Dadra and Nagar Haveli
                                      Apr 1, 2017
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                                      Website: www.paytm.com

                                      I had recharge of 346 of idea and my money got deducted from my bank account nd it's about 24 hours and still recharge is not done
                                      Order no : [protected]
                                      Dc Transaction no : [protected]
                                      It's the worst experience. Your customer service is also not responding well
                                      They say if recharge is not done within 2 hours you can cancel it but there is no option for cancelation in app
                                      +1 photos
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                                        V
                                        vishal chanra
                                        from Gurgaon, Haryana
                                        Apr 1, 2017
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                                        Address: Faridabad, Haryana, 121001
                                        Website: [email protected]

                                        Dear sir, pnr no-[protected] & order no-[protected] train ticket udhampur to anand vihar trm dated. 02.04.2017 time- 00:28 is not show in paytm cancel list please cancell the ticket & refund my amount back wallet please coperate few time remaining cancel the ticket
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