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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
Unresolved
18305
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 443

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B
bkachhawah8
Apr 1, 2017
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Address: Ajmer, Rajasthan, 305001
Website: www.paytm.com

On 10th march, 17 someone has send me 1100/-rs on my paytm no-[protected] that time i don't receive any sms but my friend send me money i have a proff of of sucessful transisations i have mail and mail again but paytm every time says me send me snap shot i send alreday mail 4-5 times but they can't send me my money in my wallet and don't return my friends wallet so please help me...
Apr 3, 2017
Complaint marked as Resolved 
complete don't call me again
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    D
    deepamani1
    from Madurai, Tamil Nadu
    Apr 1, 2017
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    Transaction [protected]Airtel prepaid recharge was done on 30th april for rs 345 .payment was taken from the wallet but recharge not done
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      M
      Md Thaher
      from Tanuku, Andhra Pradesh
      Apr 1, 2017
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      Address: Hyderabad, Andhra Pradesh, 500059

      Order no- [protected]
      I haven't received courier till now.how can u confirm product delivered or not.send my money back or product immediately.otherwise I l go for legal action.
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        S
        shubha prashant
        from Delhi, Delhi
        Apr 1, 2017
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        Address: Mumbai City, Maharashtra
        Website: paytm

        Request for refund my mobile recharge of Rs 23/-

        on dated 30/03/2017 of Rs : 23/- Paytm recharge yet not receive moblie recharge but account debited.

        paytm recharge of Rs 23/- is expires on 30.03.2017 kindly look in this issue and credit my account / recharge my moblie of Rs 23/- on urgent basis.

        date of incident : 30.03.2017
        amount : 23/-
        mob no : [protected]
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          A
          AnkiT BagaL
          from Mumbai, Maharashtra
          Apr 1, 2017
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          Address: Thane, Maharashtra, 421204
          Website: PayTM

          On 28th march 2017 I paid my electricity bill through payTM mobile application. Now my amount 3030 rs. debited from my account. When I checked my light bill on 1st April 2017 its still showing me same amount 3030 rs. remaining to be paid. payTM have not completed my transaction neither i received my amount back.

          I only received this email from paytm and amount is debited from my account.

          Hi there!

          Your bank just confirmed a successful payment of Rs.3030.0 on Paytm against Order ID [protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.

          Thanks,
          Paytm team
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            C
            captmukhi
            from Mumbai, Maharashtra
            Apr 1, 2017
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            Address: Mumbai City, Maharashtra, 400061
            Website: Paytm

            I paid Rs 500/- by debit card of New India cooperative Bank on 27th March 2017 to paytm for of OLA cabs. The amount has not been credited into my paytm account but the same has been debited from my bank account. When I booked a OLA cab on 29th I got a message that I need to add money to my account, so I added Rs599/- . Total balance does not include Rs 500/- credited on 27th. Please clarify. Capt PM Mukhedkar [protected]
            Apr 01, 2017
            Updated by captmukhi             I had made a complain to paytm about the amount paid by debit card has not been credited into my paytm account. Within a short time I gat a call, saying he is from paytm ( tele no [protected] at 1023 hrs and 1029 hrs on 1 April 2017 ) he wanted the details of my debit card. He also wanted my CVV number or PIN for the card which I refused. He said these details are required to solve the problem. I did not give the details.

            Again at 1118hrs I receive a call from [protected]( Said his name is Deepak Kumar ) saying he is from paytm and wants the details of the card to refund the amount immediately. Needless to say I did not give the details. When I asked him he too wanted my CVV number ? he immediately disconnected.

            Mera Bharat Mahan

            I have a feeling that some of the employees of paytm are involved in this fraud.
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              J
              Jas Nehra
              from Noida, Uttar Pradesh
              Apr 1, 2017
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              Paytm Mobile Solutions — Amount debited but recharge not successful
              Dear sir
              This complaint idea offer of Rs. 348 on my idea mobile no [protected] and order no.[protected]
              where i have done recharge on 31st march 2017 at 11:08 pm through paytm.
              The paytm status says that "payment of Rs.348 received by paytm" & your transanction is successful & recharge for idea "processing ".
              please solve my problem immediately
              my idea mobile no [protected]
              & order id [protected]
              Thank you...
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                D
                deepak chaitanya
                from Chennai, Tamil Nadu
                Apr 1, 2017
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                Address: Chennai, Tamil Nadu, 600010

                Last night I have recharged for 349 but paytm transaction was successful but my recharge amount was not processing to my network connection (I dint receive any amount to my number as recharge).But paytm has shown that paytm transaction was successful and my money from ATM card is also gone.
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                  S
                  saikumar dharavath Saikumar
                  from Kottapalli, Telangana
                  Apr 1, 2017
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                  Website: Paytm refund

                  Sir I have done recharge with the wrong number with the dc tranction [protected] with 346 idea sir please I want refund or recharge with my money with my one money
                  Apr 01, 2017
                  Updated by saikumar dharavath Saikumar                   My number [protected]
                  Wrong number [protected]

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                    S
                    Shubham Abhale
                    from Ahmedabad, Gujarat
                    Apr 1, 2017
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                    Address: Ahmednagar, Maharashtra
                    Website: paytm.com

                    I have recharge for no.[protected] on[protected] but recharge is pending...amount from bant was deducted. also i cant see my order for recharge in my orders menu. I have not received any conformation messege from paytm. Also I cant cancel my order because my oder is not showing in my orders menu
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                      M
                      Mithun M M
                      from Bengaluru, Karnataka
                      Apr 1, 2017
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                      Address: 560062
                      Website: www.paytm.com

                      Dear Sir/madam,

                      I have used paytm wallet for paying my railway ticket on 30 mar'17 and on payment complete page it was blank and not received and confirmation but money deducted from my indian bank account and not received any ticket booking confirmation.

                      and on 1 april'17 I have used paytm App for recharging my Vodafone no-[protected] amounting rs 342 and on payment complete page it was blank again and have not recieved any confirmation or transaction id and money had been deducted from my indian bank.

                      Kindly lookinto it and refund my money back.

                      Thanking you,
                      Mithun
                      Paytm id - [protected]
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                        G
                        Girish Mane
                        from Mumbai, Maharashtra
                        Apr 1, 2017
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                        Address: Pune, Maharashtra, 411028
                        Website: Paytm.com

                        I have done my jio recharge worth rs 303 the amount is deducted from my bank but the recharge is showing still under process and no option to cancel the recharge..plz give me some solution to the problem as in faq and help it is mentioned that we can cancel our recharge transaction after 2hr but there is no option available to cancel
                        So i need a refund immediately
                        My order no is [protected]
                        Apr 01, 2017
                        Updated by Girish Mane                         My paytm registered no is [protected]
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                          B
                          Bhoendra
                          from Delhi, Delhi
                          Apr 1, 2017
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                          Address: New Delhi, Delhi, 110093
                          Website: Paytm.com

                          I recharge amount 303 from my paytm account on number [protected] on 31st March 2017 but it showing in process and balance is not credited to this number while paytm balance deducted from my vallet.

                          Below is transaction of. Please cancel this processing and refund back my paytm balance
                          #[protected]
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                            M
                            munnasiva
                            from Giddalur, Andhra Pradesh
                            Apr 1, 2017
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                            Sir i have added my cash in paytm wallet through my bank account transaction is completed but my paytm wallet is showing 0 blance
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                              W
                              will will
                              from Allahabad, Uttar Pradesh
                              Apr 1, 2017
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                              Address: Lucknow, Uttar Pradesh, 227305
                              Website: paytm

                              My recharge is continuously processing. Its about 18 har of amount deduction...we also don't get any cancel option.
                              My order no is [protected]
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                                विकास कुमार
                                from Mumbai, Maharashtra
                                Apr 1, 2017
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                                Address: Mumbai City, Maharashtra, 400005
                                Website: [email protected]

                                Dear Sir,

                                I recharge to our number but recharge is waiting for operator confirmation to 8 hours.
                                Please help me sir,
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                                  S
                                  Sanjay11021989
                                  from Madurai, Tamil Nadu
                                  Apr 1, 2017
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                                  Address: Gurgaon, Haryana, 122001

                                  I have ad 1841 amount from my HDFC bank to paytm payment was cut by bank but not show in my paytm wallet so please resolve this problem on urgent basis because I have pay this amount at bank as a EMI if any changes to pay to the EMI bank I'm not paying that amount because I canform to the bank bank have no issues like the this all yours folt so please solve this problem now please..
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                                    R
                                    Rajkumar. s
                                    from Raipur, Chhattisgarh
                                    Apr 1, 2017
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                                    Address: Sivaganga, Tamil Nadu, 3004474554
                                    Website: paytm

                                    Iam also wrong numper reachable ([protected]) i will correct number ([protected])
                                    Apr 01, 2017
                                    Updated by Rajkumar. s                                     Recharge amount refund

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                                      H
                                      hariomya5
                                      from Delhi, Delhi
                                      Mar 31, 2017
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                                      Address: Gurgaon, Haryana, 1234

                                      Sir, m apne jio no. Ko 149 rs ka recharge kar raha tha jo ki no h [protected] today but ya proses nahi hua tha after 2hrs aate karne ke bad mane apne no ko net banking se recharge kar liya or ab ye paytm ke passe Weller m nahi aaya h or recharge susses dikhya h pls cancel my this order and refund my 149 rs. Thinks hariom yadav
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                                        M
                                        mydeen S
                                        Mar 31, 2017
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                                        Address: 600050

                                        Shows that order is in process by i have done recharge after paytm shows order pending for long time it does not show cancel order
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