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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20038
Resolved
1742
Unresolved
18296
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 443

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A
AnkiT BagaL
from Mumbai, Maharashtra
Apr 1, 2017
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Address: Thane, Maharashtra, 421204
Website: PayTM

On 28th march 2017 I paid my electricity bill through payTM mobile application. Now my amount 3030 rs. debited from my account. When I checked my light bill on 1st April 2017 its still showing me same amount 3030 rs. remaining to be paid. payTM have not completed my transaction neither i received my amount back.

I only received this email from paytm and amount is debited from my account.

Hi there!

Your bank just confirmed a successful payment of Rs.3030.0 on Paytm against Order ID [protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.

Thanks,
Paytm team
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    C
    captmukhi
    from Mumbai, Maharashtra
    Apr 1, 2017
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    Address: Mumbai City, Maharashtra, 400061
    Website: Paytm

    I paid Rs 500/- by debit card of New India cooperative Bank on 27th March 2017 to paytm for of OLA cabs. The amount has not been credited into my paytm account but the same has been debited from my bank account. When I booked a OLA cab on 29th I got a message that I need to add money to my account, so I added Rs599/- . Total balance does not include Rs 500/- credited on 27th. Please clarify. Capt PM Mukhedkar [protected]
    Apr 01, 2017
    Updated by captmukhi     I had made a complain to paytm about the amount paid by debit card has not been credited into my paytm account. Within a short time I gat a call, saying he is from paytm ( tele no [protected] at 1023 hrs and 1029 hrs on 1 April 2017 ) he wanted the details of my debit card. He also wanted my CVV number or PIN for the card which I refused. He said these details are required to solve the problem. I did not give the details.

    Again at 1118hrs I receive a call from [protected]( Said his name is Deepak Kumar ) saying he is from paytm and wants the details of the card to refund the amount immediately. Needless to say I did not give the details. When I asked him he too wanted my CVV number ? he immediately disconnected.

    Mera Bharat Mahan

    I have a feeling that some of the employees of paytm are involved in this fraud.
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      J
      Jas Nehra
      from Noida, Uttar Pradesh
      Apr 1, 2017
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      Paytm Mobile Solutions — Amount debited but recharge not successful
      Dear sir
      This complaint idea offer of Rs. 348 on my idea mobile no [protected] and order no.[protected]
      where i have done recharge on 31st march 2017 at 11:08 pm through paytm.
      The paytm status says that "payment of Rs.348 received by paytm" & your transanction is successful & recharge for idea "processing ".
      please solve my problem immediately
      my idea mobile no [protected]
      & order id [protected]
      Thank you...
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        D
        deepak chaitanya
        from Chennai, Tamil Nadu
        Apr 1, 2017
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        Address: Chennai, Tamil Nadu, 600010

        Last night I have recharged for 349 but paytm transaction was successful but my recharge amount was not processing to my network connection (I dint receive any amount to my number as recharge).But paytm has shown that paytm transaction was successful and my money from ATM card is also gone.
        +1 photos
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          S
          saikumar dharavath Saikumar
          from Kottapalli, Telangana
          Apr 1, 2017
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          Website: Paytm refund

          Sir I have done recharge with the wrong number with the dc tranction [protected] with 346 idea sir please I want refund or recharge with my money with my one money
          +1 photos
          Apr 01, 2017
          Updated by saikumar dharavath Saikumar           My number [protected]
          Wrong number [protected]

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            S
            Shubham Abhale
            from Ahmedabad, Gujarat
            Apr 1, 2017
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            Address: Ahmednagar, Maharashtra
            Website: paytm.com

            I have recharge for no.[protected] on[protected] but recharge is pending...amount from bant was deducted. also i cant see my order for recharge in my orders menu. I have not received any conformation messege from paytm. Also I cant cancel my order because my oder is not showing in my orders menu
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              M
              Mithun M M
              from Bengaluru, Karnataka
              Apr 1, 2017
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              Address: 560062
              Website: www.paytm.com

              Dear Sir/madam,

              I have used paytm wallet for paying my railway ticket on 30 mar'17 and on payment complete page it was blank and not received and confirmation but money deducted from my indian bank account and not received any ticket booking confirmation.

              and on 1 april'17 I have used paytm App for recharging my Vodafone no-[protected] amounting rs 342 and on payment complete page it was blank again and have not recieved any confirmation or transaction id and money had been deducted from my indian bank.

              Kindly lookinto it and refund my money back.

              Thanking you,
              Mithun
              Paytm id - [protected]
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                G
                Girish Mane
                from Mumbai, Maharashtra
                Apr 1, 2017
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                Address: Pune, Maharashtra, 411028
                Website: Paytm.com

                I have done my jio recharge worth rs 303 the amount is deducted from my bank but the recharge is showing still under process and no option to cancel the recharge..plz give me some solution to the problem as in faq and help it is mentioned that we can cancel our recharge transaction after 2hr but there is no option available to cancel
                So i need a refund immediately
                My order no is [protected]
                +1 photos
                Apr 01, 2017
                Updated by Girish Mane                 My paytm registered no is [protected]
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                  B
                  Bhoendra
                  from Delhi, Delhi
                  Apr 1, 2017
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                  Address: New Delhi, Delhi, 110093
                  Website: Paytm.com

                  I recharge amount 303 from my paytm account on number [protected] on 31st March 2017 but it showing in process and balance is not credited to this number while paytm balance deducted from my vallet.

                  Below is transaction of. Please cancel this processing and refund back my paytm balance
                  #[protected]
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                    M
                    munnasiva
                    from Giddalur, Andhra Pradesh
                    Apr 1, 2017
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                    Sir i have added my cash in paytm wallet through my bank account transaction is completed but my paytm wallet is showing 0 blance
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                      W
                      will will
                      from Allahabad, Uttar Pradesh
                      Apr 1, 2017
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                      Address: Lucknow, Uttar Pradesh, 227305
                      Website: paytm

                      My recharge is continuously processing. Its about 18 har of amount deduction...we also don't get any cancel option.
                      My order no is [protected]
                      +2 photos
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                        व
                        विकास कुमार
                        from Mumbai, Maharashtra
                        Apr 1, 2017
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                        Address: Mumbai City, Maharashtra, 400005
                        Website: [email protected]

                        Dear Sir,

                        I recharge to our number but recharge is waiting for operator confirmation to 8 hours.
                        Please help me sir,
                        +1 photos
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                          S
                          Sanjay11021989
                          from Madurai, Tamil Nadu
                          Apr 1, 2017
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                          Address: Gurgaon, Haryana, 122001

                          I have ad 1841 amount from my HDFC bank to paytm payment was cut by bank but not show in my paytm wallet so please resolve this problem on urgent basis because I have pay this amount at bank as a EMI if any changes to pay to the EMI bank I'm not paying that amount because I canform to the bank bank have no issues like the this all yours folt so please solve this problem now please..
                          +1 photos
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                            R
                            Rajkumar. s
                            from Raipur, Chhattisgarh
                            Apr 1, 2017
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                            Address: Sivaganga, Tamil Nadu, 3004474554
                            Website: paytm

                            Iam also wrong numper reachable ([protected]) i will correct number ([protected])
                            +1 photos
                            Apr 01, 2017
                            Updated by Rajkumar. s                             Recharge amount refund

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                              H
                              hariomya5
                              from Delhi, Delhi
                              Mar 31, 2017
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                              Address: Gurgaon, Haryana, 1234

                              Sir, m apne jio no. Ko 149 rs ka recharge kar raha tha jo ki no h [protected] today but ya proses nahi hua tha after 2hrs aate karne ke bad mane apne no ko net banking se recharge kar liya or ab ye paytm ke passe Weller m nahi aaya h or recharge susses dikhya h pls cancel my this order and refund my 149 rs. Thinks hariom yadav
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                                M
                                mydeen S
                                Mar 31, 2017
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                                Address: 600050

                                Shows that order is in process by i have done recharge after paytm shows order pending for long time it does not show cancel order
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                                  T
                                  tmpp
                                  from Bengaluru, Karnataka
                                  Mar 31, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560060

                                  Phone/Mobile Number: [protected]

                                  I have recharged Airtel for 276.

                                  The payment was made on 31st March 2017 and the payment is not processed.

                                  The Transaction status is still processing.

                                  They have cleared all my Order history too..

                                  I only have the paytm TX [[protected]] IS that i got in my Inbox.

                                  Please cancel the order.

                                  This the second time i m facing this issue.
                                  Really bad service
                                  Apr 1, 2017
                                  Complaint marked as Resolved 
                                  recharge done
                                  Apr 01, 2017
                                  Updated by tmpp                                   I have recharged Airtel for 276.

                                  The payment was made on 31st March 2017 and the payment is not processed.

                                  The Transaction status is still processing.

                                  They have cleared all my Order history too..

                                  I only have the paytm TX [[protected]] IS that i got in my Inbox.

                                  Please cancel the order.

                                  This the second time i m facing this issue.
                                  Really bad service
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                                    D
                                    Deep Chandraa
                                    from Delhi, Delhi
                                    Mar 31, 2017
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                                    Address: 110061
                                    Website: www.paytm.com

                                    I have make payment on paytm rs. 99
                                    for jio prime membership My paytm no
                                    [protected].
                                    And i make payment to jio
                                    no[protected]. but payment not complete so please complete payment or refund my money.
                                    +1 photos
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                                      G
                                      golu2017
                                      from Dimapur, Assam
                                      Mar 31, 2017
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                                      Address: West Champaran, Bihar, 845438
                                      Website: paytm

                                      This is paytm recharge order no [protected]. i made a recharge payment towards jio prime at 4:34 pm on 31st march 2017. now its 9:30 pm no responed over several complain. there is given to wait 4 hours but i have waited 5 hours but still my money has not been refund.i still waiting.and today is laste of jio prime member day.
                                      so please do it need full.
                                      thnq
                                      +1 photos
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                                        S
                                        Sidhu RoGeR
                                        from Noida, Uttar Pradesh
                                        Mar 31, 2017
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                                        Address: New Delhi, Delhi, 110059
                                        Website: paytm.com

                                        I have done recharge of rs 273 using paytm service to mobile no [protected] for jio network on dated 31.03.2017. I had received the notification from paytm via message around 16:01 hrs that recharge is pending with operator or u can cancel the order after 2 hours. And therefore the cancel option are not there to get my refund amount, please cancel my order and transfer the amount of rs. 273 in my paytm wallet so that i can proceed further for other option. My order no was [protected]
                                        +2 photos
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