PayTM Mobile Solutions Complaints & Reviews

Respected sir/madam,

This complaint w. r. t jio prime offer recharge of rs 303-/- (with promo code applied) for my job number:[protected]) where i have done the transaction yesterday on 31th march at 10.16 am through paytm website. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (31st march 2017) from past more than 4 hrs.
I expect the transaction to be successful and i must get the benefit of the offer from effective date 01st april 2017 provided jio is not extending happy new year offer and if jio is making announcement to extend the jio happy new offer then i must get the refund back.

Payment summary : [rs 273 from sbi bank + rs 30 from paytm wallet and rs 30 discount for promo code paytmjio applied successfully on 31th march at 10.12 am & paytm transaction number:[protected]]

Thanks & regards
Renu turan

Today I tried recharging my Jio number[protected] with rs 303 at 11.47 am but it's still in process even after 5hrs and I am not able to cancel the order and get the refund since there is no cancel button. then I can cancel the order from the order page in the app but when I tried to cancel its seems error .
Myorder no is [protected]. Please cancel the order and refund the money as soon as possible.

Thank y

Dear sir,
This is wrf to below mail, i have got (Credited) rs 419/- vide transaction detail merv/377462/[protected]/v04/visi in stead of rs 2043 which has been deducted unautherised on dated 20.03.2017towards paytm mobile solution vide medr/paytm mobile solution/377462.
Kindly arrange to deposite (Credit) balance amount rs 1624 in my account at earliest.

Regards,
Hb singh

Dear sir,
I hariom bahadur singh have an saving account in boi nagpur from which rs 2043 has been deducted towards pay tm mobile solution, transaction detail is medr/paytm mobile solution/377462 on dated 20.03.2017. I have not done any transaction through paytm. Kindly do the reversal of same at earliest.

Regards,
Hariom bahadur singh

Respected sir,
31/03/2017
My patym order number [protected] for recharging 303 rs Jio prepaid sim has been never done by paytm, they gave 30 rs discount for this recharge.deducted 273 rs from my paytm wallet, i got a message from paytm after recharge that recharge is processing and if recharge didn't done u can cancel it.recharge doesn't done after 4 hour so I choose to cancel recharge.but i can't cancel the request.so if the recharge done, no problem, otherwise need my money .please help me sir

I had ordered for suzuki let's 110cc scooter. Order no: [protected].
The dealer asked me to cancel the booking as they don't have the stock.
I tried to reach paytm but i was not successful. Please get me my refund of ₹51054.

Respected sir/madam,

This complaint w. r. t jio prime offer recharge of rs 303-/- (with promo code applied) for my job number:[protected]) where i have done the transaction yesterday on 30th march at 9.12 pm through paytm website. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (31st march 2017) from past more than 14 hrs.
I expect the transaction to be successful and i must get the benefit of the offer from effective date 01st april 2017 provided jio is not extending happy new year offer and if jio is making announcement to extend the jio happy new offer then i must get the refund back.

Payment summary : [rs 243 from icici bank + rs 30 from paytm wallet and rs 30 discount for promo code paytmjio applied successfully on 30th march at 9.12 pm & paytm transaction number: [protected]]

Thanks & regards
Vikas mishra

HI,

I have made payment of 303 using paytm to jio plan.

303 deducted from my wallet and bank account but jio did not receive money.

Something wrong with PayTM app.

I discuss with Jio customer care but they did not receive money.

PayTM and Bank deducted money.

I got below SMS on my mobile

"Paid Rs.303.00 to BILLDESKutil at 12:06 PM. Wallet txn ID:[protected] Avail. Bal:Rs.0.0"

Please help to get money back.

-Thanks

Hi,

I recently made a mobile recharge of a particular amount through Paytm on 31st of March 2017.The amount was deducted from my account but the recharge was unsuccessful.The transaction status is showing "processing" and I am unable to cancel my transaction order even after 2 hours of the payment.

My order number is: [protected]

Please refund my amount if the transaction is not possible.

Bakvas service he no ki aabhi tak cash back nahi aaya he tumare edhar se sub produc kharidte he to sub ditells hoga na ye bhi nahi tumhare pass.
Pisa refund nahi aaya
Or etna trqnjection kiya uska cash back nahi aaya kya problem he aapn ko
Costumer ko bolte ho or dete q nahi
Or cash back q nahi aaya
Customer care ko kita bar complent kiya aabhi tak bol rahe he ye bhejo o bhejo sub bheja to bhi boltay aachase bhejo or kaysa bheju batao

₹280 deducted from bank account but not added in paytm wallet. I was requesting from time to time but no reply has been sent to the my email address which is really irresponsible, it is not not the way of working please send me my money
Order ID [protected]

On 4 march, Rupees 302 were deducted from my paytm wallet(mob. [protected]) and since i never did it, i tried calling and mailing to you, but to no avail. To this day i do not know for what purpose, it was used. Kindly refund my money back. Also, on 31st march(today), I tried to get Jio Prime membership from Paytm wallet, the money was deducted, but it never reached the Jio people. What is going on? I have been robbed of Rs. 401 by your company.

Regards,
Yesterday I tried recharging my Jio with rs 303 at 6:35pm but it's still in process even after 10hrs and I am not able to cancel the order and get the refund since there is no cancel button. I have also received a message that if the recharge is still in Process even after 2hrs, then I can cancel the order from the order page in the app but when I tried to cancel I found that there is no such option to cancel the order.
Myorder no is [protected]. Please cancel the order and refund the money as soon as possible.

Thank you

I have done transaction for jio recharge of 99 rs with order numbers [protected] at 10:46 P.M on 30th march
It is shown recharge is pending on operator side.
Paytm sent message saying they can be cancelled after 2 hours if they are not recharged.
Two hours lapsed and no such option given and no money credited into my paytm account.

Respected sir/madam
I want to draw your attention towards my paytm account.
Two times amount was deducted from my paytm account without my permission.
Whenever i do any transaction i receive otp for that. But for that 2 transactions i haven't recieved any otp.
I tried to file a complain but there was no response from paytm.
Kindly help me sir.
I am a student and that is my only saving with me.
Keshav
[protected] (paytm number)

I have done 2 transactions one for jio recharge of 99 rs and airtel recharge of 349 rs with order numbers [protected] and [protected] respectively at 7.15 P.M AND 7.29 P.M respectively.
Both shown recharge is pending on operator side.
Paytm sent message saying they can be cancelled after 2 hours if they are not recharged.
Two hours lapsed and no such option given and no money credited into my paytm account.
Sent complaint to customer centre no response.
Hope u guys respect my time and urgency.

This is the third time I am raising ticket for my transaction and no one bothers or care for consumer's problem. I wish there was some harassment action against the paytm. Anyways just deal with my problem asap..and provide solution for my problem.I have made 2 same transactions for a mobile recharge and they are pending for about 12 hours.There is no option to cancel my order. I have raised various tickets for my complaint and I didn't get any ticket number. This is very much annoying. So cancel my order and get back to me, I want to recharge my mobile from some shop vendor in future, I believe that is much safe and easy for people. Hope this mail will be helpful for future consumers.. Attaching screen shot details of my order.

I had placed order on Paytm under order I'd [protected] on 28 feb, I received a wrong and used product on 2 March, I raised complaint the same time and my return was approved on 7th march
I was confirmed the pickup will be done by 15 March. Since then I have been calling everyday and I'm getting same response "our team will contact you within 24hours"
Now it's 30 March already and since no response is received yet.
posted on social media and still no reply
Giving same standard reply to reply in 24 hours everytime
Thanks

Hi Team, I am Komal. On 28th Feb, 2017, I got a call from naukri.com for jobs. Her name was Anshika Jain ([protected]) . She asked for the
requirements and i said I am searching for a job in NCR region. Also, I was in a need of job therefore was interested.
At 1st she asked me to pay 1850 to proceed for a interview. I refused but they forced me and asked me pay the amount through Paytm [protected](Transaction Id : [protected]). They gave me reference Id for the interview as NRC0095.
I attended the interview well and after that I got a call from a person named Rahul ([protected]) and asked me to send photo, id, marksheets in the email Id (hr.[protected]@india.com) to prceed further.
On 1st March, a person from ([protected]) called me again and said as a part of security, you need to pay an amount of 11900 so that it is confirmed that you will join and they told me that the amount will be refunded within 21 days if i do not want to join. At first i hesitated and refused to pay but then they convinced me and asked me to make payment via paytm and they said they'll return back since it's an refundable security
amount. I send money in slots as 5000 to number [protected](Transaction Id : [protected]), 5000 to number [protected] (Transaction Id : ), 1900 to
number [protected](Transaction Id :[protected] )
On 2nd MArch, Rahul called me again and said your job is confirmed and sent me the confirmation letter. In that it was mentioned that as a part of Bond for 6 months, I need to pay 50000 which will be refunded to me in the 7th month after joining. After this, I refused to pay the amount and asked to cancel my process and initiate a request for money back which i paid earlier (as they said it will be refunded within 21 working days). At last they convinced me and I paid an amount of 50000 rupees and they said they'll return back since it's an refundable amount. I convinced my parents for the money and on trust I paid the money .

Moreover someone from ([protected]) called me saying I am from accenture and as a part of bond amount you need to pay this amount so that we can process your request. I said I have done the process, please proceed. I got offer letter from Email Id : [protected]@accenture.com.
Then, I called them and said I need to discuss about joining date, then, they said you need to wait for 1 month for the same. I said 1 month but you said it is confirmed. Then they said we cant do anything, company accenture will process your request and asked me to wait till 27th march, 2017. I called them on 6th March and they were not picking the call. At last he picked (Rahul) and said your money is safe and convinced me that soon accenture will contact you. Again, I called them on 23rd of march and and they said dont resign for now and wait till 27th March. After that they switched off the phone. I am trying to reach on all the contact since yesterday but I am not able to reach. please help me out, I need the amount, at least 50000, I really need the amount due to financial criusis. Please, please do help me.

The payment for 50000 was done through online bank transaction to below account, and Transaction Id : MMT*Ref[protected]:
PNB Bank
A/C Holder Name : Anurag Srivastava
A/C Number : [protected]
IFSC Code : PUNB0424700

Please help me with the money.

Sir
I, govind kant mishra, have purchased two products on paytm [product id is given below]. At that time there was offers of cashback voucher on both orders. I made the purchase but paytm is not sending cashback vouchers.
My complaint with order id is as follows..
It's over 23 days and paytm did not send me promocode for eut1200 for electricity bill payments. Order id : [protected]

It's over 20 days and paytm did not send me promocode for put500 for electricity bill payments. Order id : [protected]

Please resolve this is us soon as possible.

They reject my return after 7 days despite of complaining in 2 days of delivery.Because product is so costly they did so.First of all product is not full with all materials.