PayTM Mobile Solutions Complaints & Reviews

I have given order for 2 Adorn Homez 3 Seater Sofa cum bed along with free bean bag cover on 21/3/17. same were delivered on 25/3/17. As per Paytm they need to refund Rs.4200 and Rs.4199 towards purchase of two items within 24 hours of delivery of items. Six days have gone by, till date no refund credited to my Paytm wallet nor any communication from Paytm inspite of sending tickets thru Paytem app on this matter. I have applied GOLD35 promo for this.

Order no. [protected], dt:21/3/17 for Rs.23998/- . To get refund. Pl credit the above amount into my Paytm wallet today

I have done recharge of Rs 303 using Paytm service to mobile no [protected] for JIO network on dated 31.03.2017.I had received the notification from paytm via message around 12:46 hrs that recharge is pending with operator or u can cancel the order. Therfore please cancel my order and transfer the amount of Rs. 303 in my paytm wallet so that i can proceed further for other option. My Order no was [protected].

Respected sir/madam,

This complaint w. r. t jio prime offer recharge of rs 303-/- (with promo code applied) for my job number:[protected]) where i have done the transaction yesterday on 31th march at 10.16 am through paytm website. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (31st march 2017) from past more than 4 hrs.

Respected sir/madam,

This complaint w. r. t jio prime offer recharge of rs 303-/- (with promo code applied) for my job number:[protected]) where i have done the transaction yesterday on 31th march at 10.16 am through paytm website. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (31st march 2017) from past more than 4 hrs.
I expect the transaction to be successful and i must get the benefit of the offer from effective date 01st april 2017 provided jio is not extending happy new year offer and if jio is making announcement to extend the jio happy new offer then i must get the refund back.

Payment summary : [rs 273 from sbi bank + rs 30 from paytm wallet and rs 30 discount for promo code paytmjio applied successfully on 31th march at 10.12 am & paytm transaction number:[protected]]

Thanks & regards
Renu turan

Today I tried recharging my Jio number[protected] with rs 303 at 11.47 am but it's still in process even after 5hrs and I am not able to cancel the order and get the refund since there is no cancel button. then I can cancel the order from the order page in the app but when I tried to cancel its seems error .
Myorder no is [protected]. Please cancel the order and refund the money as soon as possible.

Thank y

Dear sir,
This is wrf to below mail, i have got (Credited) rs 419/- vide transaction detail merv/377462/[protected]/v04/visi in stead of rs 2043 which has been deducted unautherised on dated 20.03.2017towards paytm mobile solution vide medr/paytm mobile solution/377462.
Kindly arrange to deposite (Credit) balance amount rs 1624 in my account at earliest.

Regards,
Hb singh

Dear sir,
I hariom bahadur singh have an saving account in boi nagpur from which rs 2043 has been deducted towards pay tm mobile solution, transaction detail is medr/paytm mobile solution/377462 on dated 20.03.2017. I have not done any transaction through paytm. Kindly do the reversal of same at earliest.

Regards,
Hariom bahadur singh

Respected sir,
31/03/2017
My patym order number [protected] for recharging 303 rs Jio prepaid sim has been never done by paytm, they gave 30 rs discount for this recharge.deducted 273 rs from my paytm wallet, i got a message from paytm after recharge that recharge is processing and if recharge didn't done u can cancel it.recharge doesn't done after 4 hour so I choose to cancel recharge.but i can't cancel the request.so if the recharge done, no problem, otherwise need my money .please help me sir

I had ordered for suzuki let's 110cc scooter. Order no: [protected].
The dealer asked me to cancel the booking as they don't have the stock.
I tried to reach paytm but i was not successful. Please get me my refund of ₹51054.

Respected sir/madam,

This complaint w. r. t jio prime offer recharge of rs 303-/- (with promo code applied) for my job number:[protected]) where i have done the transaction yesterday on 30th march at 9.12 pm through paytm website. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (31st march 2017) from past more than 14 hrs.
I expect the transaction to be successful and i must get the benefit of the offer from effective date 01st april 2017 provided jio is not extending happy new year offer and if jio is making announcement to extend the jio happy new offer then i must get the refund back.

Payment summary : [rs 243 from icici bank + rs 30 from paytm wallet and rs 30 discount for promo code paytmjio applied successfully on 30th march at 9.12 pm & paytm transaction number: [protected]]

Thanks & regards
Vikas mishra

HI,

I have made payment of 303 using paytm to jio plan.

303 deducted from my wallet and bank account but jio did not receive money.

Something wrong with PayTM app.

I discuss with Jio customer care but they did not receive money.

PayTM and Bank deducted money.

I got below SMS on my mobile

"Paid Rs.303.00 to BILLDESKutil at 12:06 PM. Wallet txn ID:[protected] Avail. Bal:Rs.0.0"

Please help to get money back.

-Thanks

Hi,

I recently made a mobile recharge of a particular amount through Paytm on 31st of March 2017.The amount was deducted from my account but the recharge was unsuccessful.The transaction status is showing "processing" and I am unable to cancel my transaction order even after 2 hours of the payment.

My order number is: [protected]

Please refund my amount if the transaction is not possible.

Bakvas service he no ki aabhi tak cash back nahi aaya he tumare edhar se sub produc kharidte he to sub ditells hoga na ye bhi nahi tumhare pass.
Pisa refund nahi aaya
Or etna trqnjection kiya uska cash back nahi aaya kya problem he aapn ko
Costumer ko bolte ho or dete q nahi
Or cash back q nahi aaya
Customer care ko kita bar complent kiya aabhi tak bol rahe he ye bhejo o bhejo sub bheja to bhi boltay aachase bhejo or kaysa bheju batao

₹280 deducted from bank account but not added in paytm wallet. I was requesting from time to time but no reply has been sent to the my email address which is really irresponsible, it is not not the way of working please send me my money
Order ID [protected]

On 4 march, Rupees 302 were deducted from my paytm wallet(mob. [protected]) and since i never did it, i tried calling and mailing to you, but to no avail. To this day i do not know for what purpose, it was used. Kindly refund my money back. Also, on 31st march(today), I tried to get Jio Prime membership from Paytm wallet, the money was deducted, but it never reached the Jio people. What is going on? I have been robbed of Rs. 401 by your company.

Regards,
Yesterday I tried recharging my Jio with rs 303 at 6:35pm but it's still in process even after 10hrs and I am not able to cancel the order and get the refund since there is no cancel button. I have also received a message that if the recharge is still in Process even after 2hrs, then I can cancel the order from the order page in the app but when I tried to cancel I found that there is no such option to cancel the order.
Myorder no is [protected]. Please cancel the order and refund the money as soon as possible.

Thank you

I have done transaction for jio recharge of 99 rs with order numbers [protected] at 10:46 P.M on 30th march
It is shown recharge is pending on operator side.
Paytm sent message saying they can be cancelled after 2 hours if they are not recharged.
Two hours lapsed and no such option given and no money credited into my paytm account.

Respected sir/madam
I want to draw your attention towards my paytm account.
Two times amount was deducted from my paytm account without my permission.
Whenever i do any transaction i receive otp for that. But for that 2 transactions i haven't recieved any otp.
I tried to file a complain but there was no response from paytm.
Kindly help me sir.
I am a student and that is my only saving with me.
Keshav
[protected] (paytm number)

I have done 2 transactions one for jio recharge of 99 rs and airtel recharge of 349 rs with order numbers [protected] and [protected] respectively at 7.15 P.M AND 7.29 P.M respectively.
Both shown recharge is pending on operator side.
Paytm sent message saying they can be cancelled after 2 hours if they are not recharged.
Two hours lapsed and no such option given and no money credited into my paytm account.
Sent complaint to customer centre no response.
Hope u guys respect my time and urgency.

This is the third time I am raising ticket for my transaction and no one bothers or care for consumer's problem. I wish there was some harassment action against the paytm. Anyways just deal with my problem asap..and provide solution for my problem.I have made 2 same transactions for a mobile recharge and they are pending for about 12 hours.There is no option to cancel my order. I have raised various tickets for my complaint and I didn't get any ticket number. This is very much annoying. So cancel my order and get back to me, I want to recharge my mobile from some shop vendor in future, I believe that is much safe and easy for people. Hope this mail will be helpful for future consumers.. Attaching screen shot details of my order.

I had placed order on Paytm under order I'd [protected] on 28 feb, I received a wrong and used product on 2 March, I raised complaint the same time and my return was approved on 7th march
I was confirmed the pickup will be done by 15 March. Since then I have been calling everyday and I'm getting same response "our team will contact you within 24hours"
Now it's 30 March already and since no response is received yet.
posted on social media and still no reply
Giving same standard reply to reply in 24 hours everytime
Thanks