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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
Complaints 20035
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1738
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B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 445

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A
Ashishguptabest
from Kanpur, Uttar Pradesh
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Money deduction without authorisation and no redressal

Address:208016
Website:Paytm.com

On 4 march, Rupees 302 were deducted from my paytm wallet(mob. [protected]) and since i never did it, i tried calling and mailing to you, but to no avail. To this day i do not know for what purpose, it was used. Kindly refund my money back. Also, on 31st march(today), I tried to get Jio Prime membership from Paytm wallet, the money was deducted, but it never reached the Jio people. What is going on? I have been robbed of Rs. 401 by your company....
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J
Jhanudey
from Mamit, Mizoram
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Recharge in process and money not refunded

Address:East Singhbhum, Jharkhand, 831012
Website:Paytm

Regards,
Yesterday I tried recharging my Jio with rs 303 at 6:35pm but it's still in process even after 10hrs and I am not able to cancel the order and get the refund since there is no cancel button. I have also received a message that if the recharge is still in Process even after 2hrs, then I can cancel the order from the order page in the app but when I tried to cancel I found that there is no such option to cancel the order.br...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm

I have done transaction for jio recharge of 99 rs with order numbers [protected] at 10:46 P.M on 30th march
It is shown recharge is pending on operator side.
Paytm sent message saying they can be cancelled after 2 hours if they are not recharged.
Two hours lapsed and no such option given and no money credited into my paytm account....
+1 photos
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K
Keshav24
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amounts were wrongly debited from my account.

Address:New Delhi, Delhi, 110009
Website:Paytm

Respected sir/madam
I want to draw your attention towards my paytm account.
Two times amount was deducted from my paytm account without my permission.
Whenever i do any transaction i receive otp for that. But for that 2 transactions i haven't recieved any otp.
I tried to file a complain but there was no response from paytm.
Kindly help me sir.
I am a student and that is my only saving with me.br...
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A
Appananda Janmahanti
from Gudivada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge done but operator showing pending.sms sent that they can be cancelled after two hours but no such option given

Address:533103
Website:Paytm

I have done 2 transactions one for jio recharge of 99 rs and airtel recharge of 349 rs with order numbers [protected] and [protected] respectively at 7.15 P.M AND 7.29 P.M respectively.
Both shown recharge is pending on operator side.
Paytm sent message saying they can be cancelled after 2 hours if they are not recharged.
Two hours lapsed and no such option given and no money credited into my paytm account.
Sent...
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M
Mr John
from Lucknow, Uttar Pradesh
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Mobile transaction pending from Paytm

Address:Lucknow, Uttar Pradesh, 226003
Website:Paytm.com

This is the third time I am raising ticket for my transaction and no one bothers or care for consumer's problem. I wish there was some harassment action against the paytm. Anyways just deal with my problem asap..and provide solution for my problem.I have made 2 same transactions for a mobile recharge and they are pending for about 12 hours.There is no option to cancel my order. I have raised various tickets for my complaint and I didn't get...
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D
Dtbt
from Kanpur, Uttar Pradesh
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Hp laptop

Address:Gautam Buddh Nagar, Uttar Pradesh, 28005
Website:Paytm.com

I had placed order on Paytm under order I'd [protected] on 28 feb, I received a wrong and used product on 2 March, I raised complaint the same time and my return was approved on 7th march
I was confirmed the pickup will be done by 15 March. Since then I have been calling everyday and I'm getting same response "our team will contact you within 24hours"
Now it's 30 March already and since no response is received yet.
posted...
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K
Komal_g
from Noida, Uttar Pradesh
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Loss of Money due to fraud job call

Website:paytm.com

Hi Team, I am Komal. On 28th Feb, 2017, I got a call from naukri.com for jobs. Her name was Anshika Jain ([protected]) . She asked for the
requirements and i said I am searching for a job in NCR region. Also, I was in a need of job therefore was interested.
At 1st she asked me to pay 1850 to proceed for a interview. I refused but they forced me and asked me pay the amount through Paytm [protected](Transaction Id : [protected])....
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G
govind kant Mishra
from Rania, Haryana
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No promo code sent for cashback on bill payments.

Address:Lucknow, Uttar Pradesh, 226021

Sir
I, govind kant mishra, have purchased two products on paytm [product id is given below]. At that time there was offers of cashback voucher on both orders. I made the purchase but paytm is not sending cashback vouchers.
My complaint with order id is as follows..
It's over 23 days and paytm did not send me promocode for eut1200 for electricity bill payments. Order id : [protected]

It's over 20 days and...
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Address:New Delhi, Delhi, 380004
Website:Paytm

They reject my return after 7 days despite of complaining in 2 days of delivery.Because product is so costly they did so.First of all product is not full with all materials....
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N
Navneetbidani
from Jind, Haryana
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Refund not credited in account

Website:www.paytm.com

I booked IRCTC ticket having PNR No.-[protected] which has been auto-cancelled on[protected] because of non-clearance of waiting list and an amount of Rs. 490/- refunded by IRCTC but PAYTM wallet balance yet not credited this amount for paytm transaction ID No.-[protected]....
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Address:Hyderabad, Andhra Pradesh, 500036
Website:Paytm

I have booked an appointment on 24/03/2017 for VIP customer at 10am in mrng. But still now no one visited to our home and no details was given about the visit of appointment....
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K
kaviti
from Hubli, Karnataka
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Requesting for refund extra amount

Address:532218
Website:paytm.com

Dear care,
Yeaterday we have booked total 28 tickets (katamrayudu movie) at sudharsan theater in tekkali location.Each ticket we have paid R.S.115/- but the theater staff sold each ticket R.S.70/- only.This is a big mistake from server side.
Please do the needful

Thanks & Regards,

Kaviti Gowri Sankara,
([protected]),...
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M
mahesh@91
from Bangalore, Karnataka
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Wallet Transaction Credit

Address:560012
Website:paytm.com

Dear Sir/Madam

I have sent money INR 850 to my friend to his mobile number +91-[protected] Txn ID [protected] on[protected] at 05:02:50 PM. Unfortunately he didn't have the Paytm account linked with that number. Later on he has Signed Up with the above mentioned number for new Paytm Account still he didn't receive any credit.

I have trying registering the problem with Paytm and they have generated the Ticket but...
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N
Nishanth Rs
from Delhi, Delhi
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Didn't get my refund yet. It's been 30 days.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

I ordered a a DSLR on paytm on 1st march, 2017 paying the full amount and cancelled the order sometime later the same day. I did not receive my refund yet and its been 30 DAYS!!! When contacted the customer care of Paytm, they said that they've processed the refund. I did not get the money credited yet. When asked the branch manager of my account and customer care of SBI, they say they did not get any refund request and if gotten, they would've...
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P
Priyanka SW
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Payment not received-Fastrack Watch

Address:411057
Website:Paytm Shopping

Return has been initiated on 11-Mar still awaiting to receive the amount in bank account
Order number - [protected]
Transaction number - [protected]...
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J
jonty goel
from Pathankot, Punjab
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My refund money in not transferred to bank

Address:Sangrur, Punjab, 148028

I have transferred some amount from my paytm wallet to my bank account, but it has been more than 7 days and the amount is not reflecting to my bank.
Amount value is rs. 5697
I have complained to paytm and bank of baroda but they are not helping me.
Paytm is asking me to contact hdfc bank and bank is asking me to connect to paytm, i am stucked in between.
Since two months i have been continously calling to hdfc...
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S
Saeed Qureshi
from Mumbai, Maharashtra
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Received a payment but not showing in my wallet and passbook

Address:400003
Website:Paytm.com

Few hours ago i had recieved a payment from paytm through my barcode but till yet it is not showing in wallet and passbook got a message from paytm in my phone in box like i had recieved that payment but it is not showing in wallet or passbook totally frustated before 2 3 time it has done this late service but today it is very late and i am in need of that payment...
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B
boy.applered
from Delhi, Delhi
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Fraud person transferred money to his paytm

Address:New Delhi, Delhi, 110001
Website:www.paytm.com

Some one used my debit card details to transfer 20, 000 on March 9 to his paytm account.

The transactional details are
ECOM[protected]

I mailed the paytm cyber crime cell but have not got any response. I have also sent them a screenshot of the transaction
Please report this transaction and refund me my amount.
I can prove the ownership of the account.
I have undergone a cancer...
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J
Jitendra_76
from Delhi, Delhi
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Product return

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:Paytm

Order I'd
[protected]
Thousands of request s and complain s.
Could not return the product.
Very big flaw in return policy.if courier partner put any false remarks on the return request you will never be able to return the product. Return request is approved by pay TM but courier company is not picking the product.they are falsely mentioning that I do not have original packaging.but I have shown and attached original...
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