PayTM Mobile Solutions Complaints & Reviews

I booked the Sony 108cm (43) Full HD 3D Smart LED TV KDL-43W800D on 18th March and it's suppose to be delivery in between 23rd March to 26th March. But it's was not delivery on that time, when I was contact with Paytm customer care thru phone and mail. they have not at all giving the proper reason, why it's not delivery the product on time. If I asked them, they are saying some many stores to the customer and blaming to the customer. If we will give a call to them they will speak some time after that they put a call on hold or disconnecting it. it's worst experience I have faced with Paytm. I never every have faced the problem with other vendors. They are not having the details why it's delaying the delivery.

Hi,

I have ordered a watch in paytm. The order was delivered to me on[protected]. When i opened the box the watch was missing from the box and some stone packed with tape was there. I tried contacting paytm customer care but the call never gets connected. They have asked for photos which i have already sent. Please help me in this and fine a big penalty on them for doing this.

Thanks,
Faiz

On the date of 27/03/17 & 28/03/17 ... Atm Hacker hack my atm no[protected] & purchase a many times in between 06:30 PM 27/03/17 to 09:00 AM 28/03/17 all details r below-
1. Card Holder Lalmiki Kumar
2. Branch Name SBI kankadbag hanumannagar patna bihar
3. Total purchase Aprox 60000 thousand.
4. Details of transaction r below-
A. txn no. 658030 Date 27/03/17 POS no. [protected] Rs. 10000 Time 06:30 PM
B. txn no. [protected] Date 27/03/17 POS no. [protected] Rs. 10000 Time 07:08 PM
C. txn no. 019461 Date 28/03/17 POS no. [protected] Rs. 5000 Rs. Time 08:56 AM
D. txn no. 685140 Date 28/03/17 POS no. [protected] Rs. 5000 Rs. Time 08:57 AM
request for you Kindly block purchage item at atime and refund amount my account .

About one hour before(12.30) i just recharged through my paytm wallet. money is credited from my wallet. still it is not recharged. it is showing as processing. then i tried to cancel it and i gave the cancel request also still the money hasn't got back. and also they took extra money from my payTM wallet. When i am calling to the customer care they are still saying as it needs two days to confirm... cancellation proccess also not worked...

I was looking for black color swimming caps. So I saw a really nice Speedo brand's swimming cap on Paytm, which they're giving on a discounted price. I made the purchase.
Item # [protected]
I was really excited for the delivery of the purchase I had made. But what they delivered me was local brand, PLYR's black cap.
How can Paytm even make fool of its customers, who have trusted Paytm.
I've placed a request for return of the item.
But I'm very angry because of this Fraudulent and cheap act of Paytm.
I'll take Paytm to the consumer courts! I'll file a complaint against them.
Order # [protected]
I've attached 2 photos, one of what i actually ordered (Screenshot) and one what they delivered to me.

Sir actually my phone was misplaced in and since last 3 days there were some wrong transfer of money 450, 60, 250, 250, 100 these are the wrong transfer of Money pleaese help me sir i am depressed now .please you only can help me now .my phone number is [protected]

Dear sir
Paytm Custemer Service Is Very Bad. No presence.
Every Paytm helpline . Switch off. plz try to understand customer.
My name Shrikant
1000 rs. wrong transfer in other paytm account number and refund the balance paytm wallet
Your Order No is [protected] dear sir please help me and refund my balance

Paytm Cash
sentTo: 94XXXX1786
Paytm Cash Txn ID [protected]
[protected]:35:24 PM
Mo- [protected]

My paytm number is [protected]. I mistaken transferred money of rupees 600 on number [protected]. I will contact paytm about it but they can't respond me . I requested you plzz revert my money back.
Tushar Thakur
[protected]

As per notification shown by paytm account for booking o[censored]ber cab the minimum required amount is Rs. 350 that should be available in the account. When I tried booking a cab on evening of 27th March 2017 at approximately 5:40 pm I was not allowed to book a cab till I would further add funds in the paytm account. The balance shown at that time in paytm account was about Rs. 333/- while actual amount in the account was about Rs. 683/- and the estimated fare charge for destined location was Rs. 120/-. This is not the first time that such incidence has happened with Paytm services. Besides they have arbitrarily increased their minimum required balance to Rs. 350/- without any prior notifications. Even before such instances have happened where it has been shown lower available amount than the actual in paytm account and to continue to avail paytm services the account had to be recharged immediately although balance available in account had been more than the minimum required amount. This implies that the minimum amount being forced by Paytm to be retained in account is more than they actual claim to be required. I also tried to contact on four different customer care and complaint numbers provided on internet by paytm but none of them had the option to let me communicate my issue.

Dear sir wrong transfer bank account number and refund the balance paytm wallet
Your Order No is [protected] dear sir please help me and refund my balance

I have a paytm account.on 16 nov. 2016 my account is automatic merge.when i install paytm app the old account has been deleted.In my paytm wallet 5900 rupees .i want my moneyback.plz help me.My paytm account registered mobile number is [protected].i have complained in paytm but no solution.so sir pls help me.

We had written compliant several reminder my self and my wife separate written to Pay TM, chor company they robbed Rs. 4000/- and we are try to contact your customer care no. [protected] which is your customer care no. if any compliant were we will go The Rs. 4000/- credited to your account and it is debited on 14.3.2017 from my wife credit card .no.[protected]
kindly verify the same and find it is honoured for which telephone No. the OTP generated for the transaction kindly stop using the Rs. 4000/- for this transaction .

useless company PAYTM, Chor Company, no response and no answer for e-maill.

Thiyagarjan
M.No.[protected]

Sir,
I am not your customer .sir kindly refuse the transaction that is made through my sbi credit card no. [protected] for RS 3000, 3000, 3000 and 1000 on 25.03.2017 time between 1 PM to 1:30 p.m . This transaction not done by me.

Some one called from mobile and told me that he is called from sbi credit card head office. He said that he will deposite my reward points amount and asked my card no, cvv no, otp no . After telling the numbers i realised that it is fraud .

I informed to sbi card persons they ard blocked my card . Kindly cancel this transaction and please return to take amount.

Regards,
Sakthivel

I have returned the item to the seller.
Item has been delivered to the seller. The seller has accepted the item. Reverse pick up no is[protected]. Paytm customer care told me that they will shortout my issue within 48-72 hours and update me.
12 days have been finished. Still no refund. Now they do not reply my emails.
Customer care no is not contactable.
No customer representative attend my call. Please help me.

I am unable to login my account
Error is coming and it's written session has been expired. I have balance in my wallet
Please let me know as soon as possible

I have booked two tickets and paid using ICICI net banking. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

Ticket1:
Transaction ID : [protected]
RefundID : [protected]
Refunded Date : 22-Mar-2017

Ticket2:
Transaction ID : [protected]
RefundID : [protected]
Refunded Date : 22-Mar-2017

Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.
I have attached the screen shots with this mail.

Thanks,
Harkishan Singh

PAYTM ORDER NO # [protected] Dated - 8th Feb 2017

I have Purchased Yonex Mavis 350 shuttle from Paytm and received the wrong product Yonex Mavis 10, which almost half in the price of ordered items.
After the receipts of the order, i have returned the same with own Courier Charge and Paytm care has said that they should refund the Product Amount along with return courier Charges on dated 18th feb 2017.
The returned products has already been received by Seller on dated 20th Feb 2017, but still they have not refunded my Amount.

The Status of order has changed from "Return Approved to Return Rejected" on dated 3rd March 2017.

After so many communication through mail they have not giving any satisfactory reply. It seems that now they don't want to refund the money.

They have so many idea to harassing to their customers. First they did not pick-up the product from where they have delivered the same and after shipped the courier they demanding the proof of delivery. however i have sent them the POD of shipment delivered along with courier slip.

Paytm is very third class online site, i suggest all the people that they never transact with Paytm.

Pankaj Kumar

HI team
this is rohit kumar
my registered mobile no-[protected]
my order id -[protected]
i purchased a handset Asus zenphonemax from paytm site on 8march2017 they delivered me on 10/03/2017 but handset was not good then i returned to paytm they again send me faulty device on20/03/2017 and again i request to return and refund my amount afer 7 days days there is no progress whenever i try to connect customer care they alway reply we are working but no responce and you problem will be resolve in 24 hours. so plz take action as soon as possible.

On 24th March, 2017 I had tried to recharge my MTS 3G number ([protected], Rs. 1599) by net banking. Transaction Description is IBP PAYTM[protected]. Balance was spent from my account but recharge was not successful. So I request to refund the amount.

Dear sir/madam

This is Raja Vemuri, I have added money to pay bill of induction stove repair in kukatpally service center, Actually I forgot that date exactly, after that I have paid 307 for idea bill, after that when I check my about was not showing it showing nill, can you please help me, one of your customer care associate called me, he or she I don't remember very silly question and said our senior will call you about the issue, still am not getting any call from paytm. If you are not provide service why you are giving add and publicity. I have attached the screenshot of my account.

Please do the needful ASAP
Thanking you
Regards
Raja Vemuri