PayTM Mobile Solutions Complaints & Reviews

Address: Jaipur, Rajasthan, 302021

Website: Paytm

My above cited product was not delivered to me till date. The payment has already made by me in the month of july 2016

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Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

Website: Paytm

Hello sir, I have being continuously tried to contact paytm care but they have not given any response. My paytm cash failed on 16 of Feb but still action is being taken. I want to transfer an amount of 10000 to my friend no. But paytm cash limit was up to 5000 only . So I tried to sent 5000 but paytm failed n money has being debited from my card n its till not refunded . So pls do some action

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201005

Website: paytm.com

On 18th Nov 2016 I added Rs 1000 to my Paytm account using my Axis bank credit card. Money got deducted from the card but not added to my Paytm.

Written more than 10 emails to paytm customer care. Initially they used to send robotic reply that if transaction fails, money should come back to my axis card but it never happened. Now they are saying that transaction was failed and we didn't get the money, it should have return to your a/c or card, talk to your bank.

Bank says "Merchant has claimed the amount of Rs 1000". It wont return to card. Paytm's customer service is the worst one I have ever encountered.

I was transacting on paytm's app and not on the Amazon or Flipkart so Paytm should take the responsibility to refund my money. My money was not lost in the air. Paytm has to answer it.

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Address: 208027

Website: www.paytm.com

I recharged my mobile number of Rs 246/- from paytm on date 11/02/17 at 07:51 AM, morning. recharge not success till date and not refund my amount which is deducted from my bank account. (transaction id- [protected]) and balance not be credited in my account to till date, so request to you balance refunded in my account.

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Address: Indore, Madhya Pradesh, 452014

Dear team,
I am using paytm last 1 year i have not in any issue but right now paytm not excepted my card so not add any money for my wallet. So please clear what is matter of this problem, i want solution of this problem. I am using 2 number of paytm but both paytm reject my request of adding money, so please give me solution urgent basic.

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Address: 600011

Website: paytm.com

Below order is yet to deliver and today's date is 1st march with no update.

Really disappointed and worst service ever faced. I[censored] continue this type of service u guys will not stay for long period.

Worst customer care and I have send multiple queries with no fruitful update received.

Hi Mohammed! Royal Oak Berlin Entertainment Centre Dark Finish from your Paytm order #[protected] has been shipped by the seller via Safexpress Surface with the tracking # 81732661. Estimated date of delivery for your item is Mon Feb 20 2017 to Thu Feb 23 2017.

Regards
Eliaz
[protected]

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K

kiran salvi

from Ahmedabad, Gujarat

Mar 1, 2017

Respected sir,
I have paid torrent power bill amount Rs:1420.
Paytm wallet deduct amount but still dated us not paid to torrent power .
Transection id .[protected]
Torrent service no. 708338

Plz do needfull help
Sort out as early as possible with this matter

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Hi,

My brother had deposited the money from bank to my Paytm account, the account was debited from the bank however, money is not reflecting under my paytm account, I called the paytm helpline, Through IVR it is saying that I have 2000 as balance in Paytm but money is not reflecting. They are asking me to check with the bank. Everything is fine from the bank end, the amount was deposited to paytm wallet is 2000 on February 21 19:37, Wallet txn Id:[protected], My paytm wallet registered phone number is [protected]

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Address: 560099

My name [protected]@gmail.com I recharged to wrong number Rs 200 I recharged to [protected] but my mobile number is [protected] plus refund me fast

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Address: 400076

Website: Paytm.com

I ordered a Michael kors watch from the Paytm account with no [protected].
I didn't like the watch and I want to return it. I have made several requests for the return but Paytm is not accepting the request. While making the purchase it was mentioned that it can be returned up to 7 days from date of delivery. I requested the return very next day but they are not approving the request. This is cheating and harassment to the customers. I expect Paytm to act asap on this complaint and arrange for return of the product and refund of my money.

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S

swapnil w

from Ahmedabad, Gujarat

Mar 1, 2017

Recharge done through paytm but recharge not received by Vodafone please help from ur side help.needed. Vodafone replied that paytm is third party so recharge not received.
Order ID [protected]
Call [protected]...

...
...

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Address: 400076

Website: Paytm.com

Updated by Bharti1107, Feb 27, 2017
I got calls from Paytm team to explain regarding my previous complaint. After explaining to 3 or 4 people I asked them how many times do I have to tell them about the complaint. I am in office and I have to work also. The customer care guy named Some Parmar (Rahul or Rajesh I don't recollect) threatens me that do u want to activate ur account or not? I asked him if he is doing a favour to me or it is his job to resolve consumer complaints? He hung up on me. I haven't seen such rude behaviour from any customer care service. This is ridiculous and actually criminal to threaten a customer

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Address: Haridwar, Uttarakhand

Website: paytm

I added Rs 1990/- from card no- [protected] on date 26/12/16. transaction not be completed, (transaction no- [protected] failure) and balance not be credited in my account to till date, so request to you balance refunded in my account.

Feb 28, 2017

Updated by 9756565661 I successfully registered complain

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E

Er Vipul Ahir Jotva

from Ahmedabad, Gujarat

Mar 1, 2017

Sir, my order no [protected] .i have already request on paytm order but seller was not accept my return order.please give solution.my vivo 51 product is sealed broken.to i have not accept his product.

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Address: 560076

I am unable to "add money" to my paytm wallet using my HDFC credit card since the last two days. I will lodge a complaint with the higher ups if this isn't resolved on priority. I tried contacting paytm on all social media platforms, but the response that i get it "Please use a different card". Who on earth will get another card just to use it on paytm. Requested them multiple times to call me on my number, but no response.

Exact error - We regret to inform you that the service of adding money to your paytm wallet is currently not available on your card. you may still continue to transact on paytm with the same card for other services such as recharge, bill payments, travel and movie bookings and shopping"

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R

Ruthra Kumar

from Bengaluru, Karnataka

Mar 1, 2017

Greetings from Paytm!

This is with reference of your email regarding an issue you faced on our platform.

First of all, we would like to apologise for the inconvenience caused.

We wish to inform you that, as a fraud prevention & security control measure, Paytm has put in place automated transaction rules, which restricts any unwarranted misuse of your Paytm account or credit/debit cards associated with the account.

Accordingly, in order to curb any misuse our system automatically restricts transactions found risky by the system. However you may continue to use your different cards or net banking to add money or directly pay for recharges, bill payments, shopping etc.

Should you need any further assistance, let us know.

Thanks and regards,
Paytm Care
Disclaimer: Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.paytm.com

Today, I have made a wrong transaction to... .This mobile no. is not available on paytm causing transaction pending .5000 rs. have been deducted from my bank account.

Details of transaction
txn. id [protected]
transaction made on 28 feb 2017 at 13:06.

I want to get my money back to my account

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Address: 500003

Dear sir

When i paid an amount to my mobile pospaid bill, but unfortunately amount deducted from my bank account by payment not successful to my postpaid bill, and when i called ur helpline number to give a complaint, they have not understood my problem it happens several times...

Request you to please get my amount refunded on priority, as the issue is happens on feb 02.

Please call me so that i can explain everythng

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Address: Ahmedabad, Gujarat

I tranferred 2000rs from dena bank but money can not add in paytm account pleses reversal 2000 rs

I also enquiry in dena bank. Money already tranfer from dena bank but in my paytm account 2000 rs is not add please reversal
Name:dhaval prakashkumar suthar
Date:09/01/2017
Time:19:27:16
Mobile:[protected]/[protected]
Amont:2000 rs
Bank:dena bank

I hope you are doing good

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Address: 605008

Website: paytm.com

Hi,

This is lavkus, I have purchased a formal shoe from Paytm. and it get delivered by 17 Jan 2017. Shoe quality is much pathetic and worst. it was got broken in 5 days. I complained during their return policy but haven't received any positive response. Still I felt cheated by Paytm. Such a pathetic and ridiculous service provided by them.

order no: [protected]

I suggest not to buy any product from Paytm, because they don't have replacement and return policy. they will not support you, once you will get damage product.

Lavkush- [protected]

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Sir...I was adding money in my paytm wallet of 1300/- in December...and then 1300/- debited from my account but didn't reached my wallet then I again added and then I succeeded...
After few day... I have got deduction of 1300/- RS on 7 Jan...from my ICICI Bank account And that money didn't reach to the paytm wallet...my Paytm number is [protected]...
I have also raised complaint against my Bank and they said that they have updated and you have to mail PAYTM...

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Address: 411033

Website: www.paytm.com

Sir,
I ordered an sennheiser earphone from paytm.com and they send me fake product and as i send them the mail they said that nothing can be done.sir i request you to resolve my problem as soon as possible by getting me the original product or refund my money back.
https://in-connect.sennheiser.com/customer/jobstatus/index
RMA: [protected]

complainaint:
saurav das

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Address: 700091

Website: paytm

This is regarding order no [protected]. For this I have applied promocode " WBAG35" for this i will be getting free movie ticket Coupon on my registered email id but still i didn't receive any free movie ticket Coupon. For this I updated my email id in my paytm account i.e. [protected]@gmail.com.

Paytm is a very big comapany I do a lot of shopping there. Issues like this are unacceptable so kindly look into this and do the needfull.

Thanks,
karishma

PayTM Mobile Solutions Complaints & Reviews

File a complaint to PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 466

My product no 1849217630 of u8 black smart watch was not delivered to me till date

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Paytm cash failed but amount of 5000 was debited from my card

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Taking money and not credited in paytm account

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Balance deduction of Rs. 246/= not refund till now

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Paytm not accept my credit card

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Delay in delivery more than 40 days

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No money in the paytm wallet

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I recharged to wrong number

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Return of Michael kors watch

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Customer care service

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Balance deduction

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Unable to "add money" to my paytm wallet using my HDFC Credit Card.

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Refunding the deducted money

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Deducted amount but payment not successful

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Money not add in paytm account

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Defective product/worst service

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Wrong reversal money deducted on 7 jan of Rs1300

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Fake product received

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Regarding Free Movie Ticket Coupon for order no. 2605332479

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Cashback not received

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