PayTM Mobile Solutions Complaints & Reviews

Hi, I am Himanshu Sharma from Bangalore. I ordered Protoner 50 kg with 8 in 1 bench home gym package from Paytm. It was my biggest mistake. I ordered it on 12th of February and the order was to be delivered to me by 21st February, but till 24th Feb there was no update of the order. On 24th a person called me and said, I m from safexpress and your order consists of 5 boxes out of which we are unable to find 1, so should I deliver the remaining 4 boxes. I said I won't be accepting incomplete consignment, deliver me all 5 boxes when you have it. Next day he asked me to accept those 4 boxes only or else he asked me to cancel the order. This particular order in Paytm order page doesn't have the cancel option, so I mailed Paytm several times to cancel it even I tried to contact them through their helpline number which is actually fake, but till now nothing happened. It's been over 20 days since I ordered and over 8 days since I asked them to cancel the order. Please help me, I want my money back from the fraudster.

I had ordered for a l'oreal professionnel x-tenso care straight shampoo (230 ml) from paytm through seller: silkland. It was delivered with all dead insects on its bottle under the cello tape at the bottle's neck and below, with the shampoo leaked and dried on it. When i still managed to open the bottle, the shampoo in this bottle is not the original loreal xtenso. It is definitely refilled with some other duplicate shampoo as xtenso has a fragrance which is totally absent in this one. I have been using l'oreal xtenso since 3 years now and i know this original shampoo's fragrance and texture perfectly.

I mailed l'oreal to confirm this and l'oreal replied confirming that they have not manufactured this product, hence it is a spurious product. I could've even gone bald had i used this shampoo. L'oreal mailed:"basis the product images shared by you, we would like to inform you that we have not manufactured l'oréal professionnel x-tenso care shampoo with batch number b560486 20/09/2016, and hence the product in question seems to be spurious.in view of the above, we request you to kindly take up the issue directly with paytm."
How can registered online shopping portals sell duplicate products to their customers? They should be barred and their license should be ceased!

My mo.no. [protected]
Wallet txn ID is [protected]
fst time i used paytm and such a bad experience

my money get deducted from my account while paying electricity bill ( paschim gujarat vij company limited customer no.[protected]) and paytm showing cut electricity bill. please refund my money it is 270 rs as soon as possible bcoz i have to pay my bill and i have no cash please help me..

This number [protected] transfer a sum amount 2500 in paytm app his persons cheat me plz help me give me him details plz so i make a fir for him

My name is abhimanyu kumar mob no is[protected]
Mare atm se pase cut liya gya hai giske deatls main niche de rah haun.
First card
Transaction id date&time of transaction amount
[protected] 11/01/2017 15:22 500
[protected] 11/01/2017 15:22 500
[protected] 13/01/2017 07:12 500
[protected] 13/01/2017 07;14 200
[protected] 13/01/2017 07:17 100
[protected] 13/01/2017 07:21 100
[protected] 13/01/2017 07:31 100
[protected] 13/01/2017 07:36 1000
[protected] 13/01/2017 07:39 900
[protected] 13/01/2017 22:07 1000

First card amount 4900

Second card
[protected]/01/2017 08:42:33 1000
Third card not given transaction id. But partcular shown as pgdr paytm[protected]:38:56 swt (Amount-1000)
Total amount is 6900 rupeee

Order No.[protected]
Seller : V & V SHOP
Date of Delivery : 27 Feb 2017

Ordered Item : Vandv New Peach Nazneen Chiffon Designer SareeVandv New Peach Nazneen Chiffon Designer Saree

The width of the sari is much lesser than that of a normal sari. It cannot be worn by an adult, but only by a child. THe fact may be quite evident from the image of the sari took along side with a normal sari. The quality of the Sari is also quite inferior to the image displayed in the site.

Even though I requested several times for reverse pickup of the said inferior item to PayTM Customer Care in their e-mail id [protected]@paytm.com, they repeatedly advises in a mechanical manner to inform valid reason to return the product ( despite having provided all the details and the image of the inferior item). The shopping experience from PayTM is quite horrible and the services are not at all comparable with other online shopping sites.

I request for immediate reverse pick up of the item and for total refund of the total cost of the item, including shipping charges collected from me.

CHIRAMEL MATHEW SIMON

My order no. is [protected].
fst time i used paytm and such a bad experience i faced.

my money get deducted from my account while paying electricity bill and paytm showing-- payment is awaited. please refund my money it is 1482 rs as soon as possible bcoz i have to pay my bill and i have no cash please help me...

name ankit jain
contact no. [protected]

Hi i have ordered a shoe of Louis philipe from paytm and return back my ordered id [protected] company is telling they have refunded the amount to my bank but i have not received amt :-2361 ordered date :- 03/02/2017

Company is giving only one answer
We would like to inform you that kindly contact the issuing bank customer care with Refunded ARN No. 74678447042217063846033.

Should you need any further assistance, please let me know.

Sincerely,
Paytm Care

Dear Sir this is Navneet Kumar S/o Amrit Lal, R/o VPO Nadala, Kapurthala, Punjab. Someone has transfer from My Bank Acc. ( Bank STBP) to Unknown persons Paytm Account. Total amount debited in three attempts. firstly 19990, secondly 5000, thirdly 5000.
POS Numbers are[protected], 295758, 295990
Please provide my money back.
Please refund my Money that has fraudly deducted
Contact:[protected]

Transaction ID [protected] AND [protected]
Refund Status
S.No. Transaction ID Transaction Date CancellationID /RefundID Transaction Type Trans.Amt() Refund.Amt()

1 [protected] 07-Feb-2017 [protected] CANCELLED 4040.0 3780.0

Bank Refund Status Refund Date
PAYTMSDK REFUNDED 09-Feb-2017

2 [protected] 06-Feb-2017 [protected] CANCELLED 3200.0 2940.0

Bank Refund Status Refund Date
PAYTMAG REFUNDED 08-Feb-2017


Still not credited

Sir i have a paytm account but i forgot my password.after selecting the forgot password they are send a link but that's not open my mobile so please provide me OTP option

On 24th Feb, I was ordering Pizza from Dominos through Paytm, but in my Paytm wallet amount was less, Paytm automatically took me to add amount to wallet, I added the money, but the payment to dominos Pizza was not successful.but amount got paid from my to paytm. I paid the money from my bank account directly. So kindly reverse my payment. Please share your mail ID so that I share the Proof of payment to paytm.

I raised the ticket by calling @[protected] Twise. but issue is not resolved Paytm doesnt provide any ticket number. it is very difficult to track my request.

Could some one can help me

After some time try again 2days later

Team
by mistake i make payment for [protected] but this no is not using paytm on his no.
please revert my amount

Hello Sir,

My father got a call multiple times [from +[protected] arone, madhyapradesh] on 23rd February, 2017 asking for his SBI bank account and debit card number - he even threatened him that without these information our gas connection will be disconnected. Getting scared, my father gave him debit card number and account number.
I came to know in the night around 8.30 and immediately called bank to block the debit card. But already 3 transactions happened in the mean time:
SBI Shalimar branch (West Bengal) statement shows[This account is joint with Me and my Father]:
23.02.17 OTHPG 407604 PayTm Mobile Solutions 19999.00
23.02.17 OTHPG 407815 PayTm 19999.00
23.02.17 OTHPG 240659 PayTm 5000.00

These 3 transactions are made by fraud by using my fathers debit card number ending with 3714]. Please take appropriate action if possible. It should not happen with others.

Hi this is rajesh gannoju i have shopped through my debit card, on paytm on 31 janaury 2017 and i have returned the product but they not refund my money in my bank account, it has completed 30days. every time i have mail to the pay tm they are saying its your bank problem but i have also went to bank they dint recived any money from pay tm.
Order id [protected].
Arn no. 30001070387031140563179
Date of purchase; 31st jan 2017

Sir/Mam,
Today My Account Debited with amount 4848.00
OTHPG[protected]
And Another Debited with amount 1511.00
OTHPG[protected]
as I have got SMS from SBI and Account Statement. But I have not done any transaction today. Now my account is in a minimum Balance of 184.88 only. Please help me for refunding my money.
My account No-[protected]
Debit Card No. [protected]

On 19th feb i added money 5000k to my friend paytm account ph no :- [protected], unfortunately he has not received money to to his ph no whereas paytm has created one more account with his mail id [protected]@gmail.com and credited there from which he will not be able to do anytransactions bcoz there his no is not verified nor his mail id id is verified.
As he tries to verifiy it shows already no is registered with diffrent account.
My question is if he has a diffrent account y did paytm decuct the money to a account for whcih there was no verfication done, when i compliant paytm they calim there are two account and needs to merge but as per the procrss followed the merger is no happening as there new account does not have any verifird data. Am sick of calling paytm but no response till date.
We are chasing paytm from last 15 days no idiot has a clear idea or no response, this is paytm is a big fradulent company.

Here is the transaction detials:-

Order no - [protected]
Bank txn id - [protected]
Paytm wallet transaction id - [protected]
Paytm registered no - [protected]
Paytm registered mail id - [protected]@gmail.com
Trxn date - 19th feb deducted

I request to kindly credit amout to ph no [protected] or refund to the card no from which u hve deducted..

Dear sir/mam

mere pass ek phone aata hai is no se ([protected])... ye fraud hai. maine [protected] se 5000 transfer kiye hai. aapse request hai is no ko [protected] ko block kar de...aur mere paise mujhe vapis krwa de...aaapki bhot bhot meharbani hogi...is no pr 3 times paise transfer kiye hai...
sir ek no aur hai...[protected]...is par bhi 5000 hazar 2 times transfer kiya hai...[protected](lekhraj goyal)...aapse request hai...please jald se jald action le...

regards
sudhir
[protected]

Sir, /madam
My irctc ticket not booked and not received money back to my account
irctc ticket amount Rs. 3797 want to refund from account in state bank of mysore ..yaswantpur to indore ticket was not booked on 28/02/2017..but amount went from my account..paytm info given:-
irctc_PayTMtxn#[protected]
plz refund my amoun t in my account
thanks
pranjali