PayTM Mobile Solutions Complaints & Reviews

My ph.[protected] was given to your Paytm and after all successful steps, I got a receipt which contained a different no [protected]. The sum of Rs. 249 has been debited to my account but the beneficiary is different. Airtel says that they are helpless because it had been done by a third party. This is the first time that I tried Paytm but the result is adverse. I did this from Mysore and shall be thankful if you check it and either refund the cash or adjust it for future payments. In fact I have one more payment to make but hesitate to do it through Paytm.

Dear pay tm -
Please help i have paid other mobile number 3000/-... But payment not received his...

Payment deduct in bank account...

But not refund...

Dear sir,

Today just before 2 hours i have recharged rs. 64.00 for my mobile no. [protected]. It was hot shown on the side that it is talk time recharge or sms recharge. I applied for talk time recharge but sms recharge received to me.

Please resolve this issue and either revert in my wallet of provide me talk time recharge with this amount.

Thanks & regards
Govind dosee
Mobile no. [protected]

I ordered a wall clock from paytm . but when i opened my package it was not the clock i ordered and is not even working . what do i do ? i paid online through my debit card. i simply want the concerned authorities to either replace the clock or refund my money . i am not satisfied with the order and it is not even working.

Have booked trimmer Philips QT4000 /15 Pro Skin Advanced Trimmer For Men (Black) amount has been deducted from account also even i tried to call to [protected] but switch off here iam enclosing copy which i received mail when I Booked

I Have order Adidas Men AN5204 White Running Shoes paid 2998rupees but recieved Duplicate Product i have complain last 10days but any one to exchange product do not refund paytm is very worst company this is cheater paytm was no call not resolv my problem anyone was no answer plz help and return product

Paytm Care
To [protected]@yahoo.co.in 21 Feb at 9:12 PM
Dear Vinay,
Greetings from Paytm!
Thank you for contacting us and apologize for the inconvenience caused.
We would like to inform you that, as confirmed by the operator your recharge for mobile number [protected] against Order Id [protected] has been successfully processed with Rs.1141.
In case you have not received the recharge benefit(s), request you to kindly contact the operator’s customer care team with reference number KK[protected] shared by the operator with us.
For any further assistance, kindly get in touch with us and we will be glad to assist you.
We assure you, the best of our service.
Regards,
Paytm Care Team

Disclaimer: Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications. <
Note: You can also add another layer of authentication such as Pin or finger print sensing etc. on transactions through Paytm app on your Android phone. So if you lose or misplace your phone, your Paytm wallet remains safe. We encourage you to visit https://blog.paytm.com/now-add-an-app-password-to-your-paytm-wallet-81fa6118353c...⇄ to know more details for the same.

ref:_00D28dppr._50028e8Mf4:ref
Reply Reply to All Forward More
Paytm Care
To [protected]@yahoo.co.in 21 Feb at 9:13 PM
Dear Vinay,

Please ignore previous mail.

Greetings from Paytm!

Thank you for contacting us and apologize for the inconvenience caused.

We would like to inform you that, as confirmed by the operator your recharge for mobile number [protected] against Order Id [protected] has been successfully processed with Rs.1141.

In case you have not received the recharge benefit(s), request you to kindly contact the operator’s customer care team with reference number KK[protected] shared by the operator with us.

As per policy once the transaction is successful, then we can't cancel it and it can't be reversed from our end.

For any further assistance, kindly get in touch with us and we will be glad to assist you.

We assure you, the best of our service.

Regards,

Paytm Care Team

Disclaimer: Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications. <

Note: You can also add another layer of authentication such as Pin or finger print sensing etc. on transactions through Paytm app on your Android phone. So if you lose or misplace your phone, your Paytm wallet remains safe. We encourage you to visit https://blog.paytm.com/now-add-an-app-password-to-your-paytm-wallet-81fa6118353c...⇄ to know more details for the same.

ref:_00D28dppr._50028e8Mf4:ref
Reply Reply to All Forward More
vinay kumar
To Paytm Care
CC [protected]@idea.adityabirla.com
BCC Consumers Forum Today at 11:55
Respected sir,
as per your reply, I should contact idea care I first party asking you ( paytm ) second party here idea company is the third party how can I contact directly to the third party when I made a transaction with you ( 100 percent hopes & guaranty).

when the issue has arisen you are saying to contact directly then I will directly do recharge in idea care if you are not taking any responsibility then how I trust for a further transition.

I am recharge my metro card but that not recharge and amount deducted my account but recharge not available my card so where my 200 amount

I have transferred 950 rs. to Mr. Stanley Mathias -Mumbai on 15th Jan-2017 through Paytm; but he said he do not use Paytm and thus has not received any money; as per paytm they send a Message to receiver in case if the receiver do not have paytm he can download through a link send in that SMS & then he will receive the said amount. However in this case Mr. Stanley did not received any SMS. Upon my insist he downloaded this App; but his account did not got any cash. Now ideally irrespective of what happened at his end; I being the sender should get the cash back because my receiver has not received in in last 37 days . However paytm is refusing to repay the money which is legally mine. This is open "DADAGIRI"by paytm and they are laughig at me and saying ki "Jo hota hai kerle" ..kindly help me to get my hard earn money back...Jai Hind...

Dear Paytm team,

This is to reminding you that I added Money into Paytm wallet (Mobile No.[protected]) on 14.02.2017 of Rs.20000/- from My Indusind Bank Credit card vide Card No.[protected] the said amount is deducted from the card account but it is not credit into Paytm Wallet vide authorisation code No.247257. Please resolve the problem immediately

I pay rs 1337.12 via credit card for booking 2 rail ticket from pune to buxer on 20/02/2017 at 9.53am rs.1337.12 was deducted but rail tickets not booked till date money was not refunded

On 9/2/17 at 9.15 a. m I have transferred Rs 550/ vide order no [protected].Till date the money was not credited by Paytm a/c.money was deducted by bank. Please solve my problem.I have sent several mails. At last they are asking for my bank transactions since 9/2/17.It is very humiliating to me. Please help me to get the money deducted from my bank a/c.

Hii...I want to change my delivey address of order no:[protected] and bluedart tracking number:[protected] because it saved directly and the desired one is not selcected.My new address is as follows...
Name:Kothapally harshith reddy
H.no-4-32-41/18, plot no:33
Near ramalayam temple, kamala prasannanagar, allwyn colony, kukatpally, hyderabad, telangana.
Pincode:508213.
Thank you
With regards...k.harshith reddy

Hi
on 3 different occasions when I tried to add money through the PayTM application 4th December, 15th january and 26th January 2017 for Rs. 2000, Rs. 1000 and Rs. 2000 respectively for which my linked credit card has been debited but however wallet is not reflecting the credit in PayTM.
could you please look into this as my credit card bank has given a certificate that it has been paid to the merchant.
regards
V Kesavan

My paytm no. Is [protected]. I received 5000 rs. On dated 07/02/2017 from paytm no. [protected] transection Id is [protected] then I transfer 5000 rs. In my saving ac. In HDFC bank ac.[protected] on dated 07/02/2017. that payment is not show in my bank a/c and also not cr/dbt in my paytm no [protected].
So pls resolved this matter where is my amt 5000/- gone.

I have booked trimmer philips qt4000 /15 pro skin advanced trimmer for men (Black) amount has been deducted from account also even i tried to call to [protected] but switch off here iam enclosing copy which i received mail when i booked
Thank you for your order from lobocart.

You can check the status of your order by logging into your account.
Order questions?
Call us: [protected]
Email: [protected]@lobocart.com
Your invoice #

Order #[protected]

I had transfer amount from my paytm wallet to bank account on dated 5th Jan vide txn ID: [protected]. but till date i didn't get the payment from paytm. please help me on this as this is hug amount that is laying with paytm. every time when i am droping a mail to paytm they are saying that payment already credit in my account. i had even shown my account statement but till they are saying that payment is clear. please help me out of this

On 9 Feb I was doing a transaction from my bank to paytm . the transaction was unsuccessful but money was detected from my account . when I updated my passbok money has been send to paytm but not in my wallet . plz refund my money asp . contact me on [protected]

Dear
Sir/mam
Plz. Refund myoder. Airtel dth recharge.
Oder no.[protected]
Tnx id. [protected]

Plz. Refund my amount 285
Tnx.

[protected]@gmail.com

Hello team,
I have done a transaction at paytm on feb-08-2017 at 6:07pm of rs 15589/-, where the order got failed but amount deducted. the amount is not refunded.
Details:
"payment of rs. 15589 failed!
Your order no is[protected]
6:07 pm, feb 08 2017
Looks like you cancelled the payment. you can try again now by adding money in your wallet or choose another payment method. if you faced any issues in completing the payment, please contact us."

I called multiple times and registered at paytm site. none of them taken care on this. i am not able to contact direclty the paytm site customer support.
I need a urgent help on this. please treat this as high priority.

Thanks
Naresh
[protected]