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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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H
Harshwardhan tembhurnikar
from Pune, Maharashtra
Feb 17, 2017
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Address: Bhandara, Maharashtra, 441912

... Mistakenly wrong number recharge [protected] instead of [protected] so please back my amount in my paytm wakketor ...Please 16 February date of my recharge..500rs of my recharge and it's not like us immediately over ..i complain aloso on vodafone care but no response from there so u accept my complaint as much as possible if possible then regund my amiunt
Feb 16, 2017
bansalshivam95's response
Dear sir/mam,
hii my paytm a/c mobile no. Is [protected].I have added rs.50. on 9th feb to my paytm wallet through debit card and money is deducted from my bank a/c but it is not reached to my paytm wallet and not refund to my bank a/c .and i am not supported by any customer care.
All the custome care no. tell to choose predefined general problems not any other like mine..pls help support me
Thankyou
Shivam bansal
[protected]
Dear sir/mam, i have added rs.50. to my paytm wallet through debit card and money is deducted from my bank a/c but it is not reached to my paytm wallet and not refund to my bank a/c .and i am not supported by any customer care
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    R
    Ravson
    from Delhi, Delhi
    Feb 17, 2017
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    Address: 110092
    Website: paytm.com

    Dear Sir,

    I was cancelled my e ticket Ticket is cancelled but money is not refund in my paytm money wallet.and status is showing refunded in irctc account now what to do for my money plz help asap/ i tried to call [protected].but no any response on this number.ticket details given below kindly shutout my issue.
    PNR No [protected]
    Train No./Name:12310 / RJPB RAJDHANI
    Transaction ID:[protected]
    Date Of Boarding:09-Feb-2017
    Cancellation ID:[protected]

    Ravi Shankar Chaudhary
    [protected]
    Maine paytm pe ticket book kiya or ticket book nhi ho paya or abhi tak mere account mai paise nhi gye hai.
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      V
      Vinod nuwal
      from Lucknow, Uttar Pradesh
      Feb 17, 2017
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      Address: Bundi, Rajasthan, 323001
      Website: Money lost

      Sir, my 3 transaction of 5000 on 30 and 31 December 2016 had been cut from my account..I had sent many mails to Paytm but they said only one reply. Contact to your bank..my money had been postponed for 1.5 months..I am waiting for my money..but Paytm had taken my money..my bank said contact to Paytm...I had also given a bank statement ..but that said contact to your bank...Paytm is really fraud site??
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        D
        Den_007
        from Gurgaon, Haryana
        Feb 16, 2017
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        Address: 248179

        Dear Paytm team,

        Of of my client transfered money(Rs 7720) in my paytm account and I have received a message for the same but now it's showing zero balance in my paytm wallet so please help me out in this case either please arrange a call back on given below number because I have tried many time to contact paytm team but nobody responded.

        Paytm number : [protected]
        I have unable to add money in my wallet using app on my phone.Unable to contact paytm by email.Automatic phone response/support is of no use.I have downloaded software as suggested by their sms.Kindly help.
        Sanjay Kulkarni
        My mobile no. is [protected]. E-mail I'd is [protected]@yahoo.co.in. I had added Rs. 2000 in my wallet n then paid Rs. 1241 from d wallet. Balance was around Rs. 771. But now neither d txn is shown nor there is balance in PayTm wallet. Kindly look into d issue n refund d amount back. Else the matter will have to be escalated. Thanks.
        What a nice service paytm I have received number of fake calls from bihari people's since last night and they all are asking my card number but nobody called from Paytm team seriously and if any body call from Paytm team in future so how could I believe
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          T
          Tawfeeq Khan
          from Pune, Maharashtra
          Feb 16, 2017
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          Address: Gondia, Maharashtra, 441614

          Plwase refund my amount... Mistakenly wrong number recharge [protected] instead of [protected] so plwase refund money to bank or paytm wallet...Please 4 February date of my recharge..420rs of my recharge and it's not like us immediately destroy and not only warranty claim ..i complain aloso on vodafone care but no response from there so u accept my complaint as much as possible
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            M
            mamun_mousomi
            from Tufanganj, West Bengal
            Feb 16, 2017
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            Address: Murshidabad, West Bengal, 742406

            My problem about paytm. in the date 19.12.2016 I was done add money Rs. 1500 to my paytm wallet [protected] just using my Bank Of India Debit card. Then my money was deducted from my account but not add in my wallet. After the day my paytm wallet not reach the money and also my Bank of India account. Plz refund my money. otherwise I will going consumer court.
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              S
              Shanungm
              from Bansi, Uttar Pradesh
              Feb 16, 2017
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              Address: Sultanpur, Uttar Pradesh, 228001
              Website: Consumer complaint

              Sir aaj maine recharge kiya avi 16 Feb 18:54pm pe 95 ka [protected] me order I'd [protected] and [protected] me 178 ka rechrge maine order I'd [protected] dono no pe galti se kr diya h mai chahta Hu mere paise refund Ho jaye mera pay tm no h [protected] sir please refund the money
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                S
                Sayed Abdul Rauf
                from Mumbai, Maharashtra
                Feb 16, 2017
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                Address: Mumbai City, Maharashtra, 400009

                When transferring 4513 from my paytm wallet asked to log in again when log in suddenly whole amount of above 6000 plus vanished from my account after several complaints I received mail and SMS that cash backed received and added 6800.44 in my wallet#[protected]at feb12 13.21 and within minute in my wallet 6800.44 vanished written withdrawn against dispute-6800.44 on feb12 13.22 immediately transfer money i.e 6800.44 in my account my registered mobile no is [protected] and mail id [protected]@gmail.com
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                  S
                  Shriniv485
                  from Bengaluru, Karnataka
                  Feb 16, 2017
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                  Address: 560102
                  Website: www.paytm.com

                  We had provided our Mobile number to our Patrons for sending their subscriptions, linked to our Bank account.

                  One Patron remitted Rs. 5, 000 to our account (Transaction ID [protected] dated Feb 12, 2017 from his mobile number [protected] to our mobile number [protected]. This payment did not reach our Bank account, though the amount was deducted from our Patron's Paytm wallet.

                  Paytm menu does not provide a way to complain on this issue from our side. We have been going in circles through the menu options provided on their Helpline [protected].
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                    K
                    kamalkmr
                    from Delhi, Delhi
                    Feb 16, 2017
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                    Address: New Delhi, Delhi, 110084
                    Website: www.paytm.com

                    I have upgrade my paytm app on my mobile phone, paytm id mobile no is [protected], Vipin Sharma on 15/02/2017. when again login by account i have seen the whole amount found wash out. i talk to paytm customer care on 15/02/2017, they suggested me to delete this app and re install again and then login and inform the custmor care, but I found in same condition. please let me guide the correct procedure on my email id is [protected]@yahoo
                    or mobile no [protected].

                    regards
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                      P
                      praveen katepogu
                      from Anantapur, Andhra Pradesh
                      Feb 16, 2017
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                      Address: Kurnool, Andhra Pradesh, 518002

                      Tried to Booked train ticket using paytm wallet ..money has been cut but ticket not booked.. My Transaction ID: [protected].
                      Please respond as soon as possible as i need to book my ticket.. I tried to contact as many as i can but non of them could helpd me..please respond as there are only few tickets left to book ..if you refund it ill book my tickct
                      I received damaged product please changed my product as soon as possible
                      My Mobile no is [protected] on[protected] by mistake i recharged Rs.297 google recharge . so please refund my amount immediately.

                      Regards

                      Abhikumar HB
                      [protected]
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                        S
                        Shabnam Shourav
                        from Gurgaon, Haryana
                        Feb 16, 2017
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                        Address: New Delhi, Delhi, 110078

                        I purchased this product from Paytm and as per company this product was replaceable and refundable. We got damaged product still company is not responding. We have send 3-4 follow up mails.
                        As per policy refund or cancel request should be maid within 7 days of delivery, we contacted on same day when product was delivered but they are not responding already 3 days has lapsed.

                        It was expensive product for 35000 they are not replying nor providing any solution. Very bad response no proper customer care where we can talk directly to executive.

                        Regards,
                        Abinash
                        Good morning sir
                        sir I'm Manoj Kumar from Gurgaon. Sir I recharge two time from pay tm rs.21&129 and that recharge is success but amount is not recieve.sir I think pay tm is false but why false???? Sir every candidate is link by pay tm and that relation is don't Brock.Pls sir
                        help me sir
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                          D
                          Dipzz_Devil
                          Feb 16, 2017
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: Paytm Metro Recharge

                          I had pursued a recharge of Rs. 100 on 15th of February, 2017 on my Delhi Metro Railway Corporation card bearing number [protected]. The passbook showed the recharge was successful yet i did not recieve the amount on the respective card. Order number was [protected]. I would be highly grateful if the matter is looked upon at the earliest. I am Diptendu Acharjee and my contact number is [protected] and my mail id is acharjee.[protected]@gmail.com. Thank you.
                          Feb 16, 2017
                          Updated by Dipzz_Devil
                          I had earlier posted a complaint regarding failed metro card recharge on 16th of feb 2017. During my conversation with the paytm helper, Rs.15000 were deducted, three transactions of 5000 rupees within a space of just 5 minutes. This is completely unacceptable and unprofessional from Paytm's high esteem. I need immediate assistance regarding this grave matter.
                          As am having a laptop store in hyderabad.

                          one of my employee registered his number on paytm and taking store money from customers

                          how come paytm gives store person to registered his personal number for stores
                          Hi Paytm Team,

                          from my paytm wallet 250 + amount has been deducted
                          could you please check why this amount has been deducted.

                          My paytm number [protected]

                          Regards,
                          Santosh
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                            P
                            pard
                            from Jodhpur, Rajasthan
                            Feb 16, 2017
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                            Address: 335001
                            Website: PAYTM

                            I have load money paytm wallet 15000 but not added money deduct the my card plz refunf the money my contact number [protected]
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                              A
                              amitjakhar
                              from Tiruchirappalli, Tamil Nadu
                              Feb 16, 2017
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                              Website: paytm.om

                              1. I am to inform you with great sorrow that the amount of my account register on mobile number - [protected] has been washed away by your system since 14 Feb 2017. I have also logged complaints though neither the authorities have contacted me nor the outstanding amount has been credited to my account so far.
                              2. As such you are once again requested to reconcile your record else I have to initiate legal jurisdiction to claim the hard earned money and the company also created inconvenience to me for last three days.
                              3. Your response is awaited.

                              Yours sincerely
                              Amit Jakhar
                              Client
                              Paytm Wallet
                              This eror occurs while I'll pay my book fees to my college
                              My Paytm first game id is block
                              There was a problem

                              Please try in few minutes if you are facing internet issues. Try Clearing your app data and cache from Phone Settings if you keep seeing this.

                              RE-CONNECT

                              Paytm first gaming account number login number [protected]
                              Kuchh galat kiya tha isliye Mera account block ho gaya
                              Ab dobara nahin karunga
                              Please unblock my account
                              [protected]

                              Login issueThere was a problem

                              Please try in few minutes if you are facing internet issues. Try Clearing your app data and cache from Phone Settings if you keep seeing this.
                              sir. my SIM card lost market please delete my PAYTM account
                              Something went wrong with me, so the account is not logged in. Please login.
                              This is to inform that my old no. i.e [protected] is now alotted to someone else but it is currently registered on paytm by my name only ie Ankush Rathi
                              so i want to change. My no. And the new no. Is [protected] and currently i am not accessible to the old number as it is with some body else
                              So please help me out in accessing my account
                              Thanks
                              Dear sir / Mam
                              This has reference to below mentioned funds which have been transferred through UPI . I, AJIT KUMAR, Certify that I entered the wrong account number while doing the transaction and it has resulted in transfer of funds to another account [protected] actual beneficiary name, having an account no.AJIT KUMAR [protected].

                              Date of transaction:[protected]
                              Beneficiary account :- BANK OF INDIA
                              Beneficiary IFSC code:- BKID0005859
                              Beneficiary Name :- AJIT KUMAR
                              Beneficiary a/c no wrongly entered while transaction:- [protected]
                              correct Beneficiary no :- [protected]
                              PAYTM WALLET TRANSACTION ID :- [protected]
                              UPI REFERENCE NO :[protected]
                              PAYTM CASE NO:[protected]
                              PAYTM REFERENCE NO :[protected]

                              Sir, our bank is saying that please get a mail from paytm, we have sent the money from branch wallet to the branch account which is its transaction [protected] id whose case number is[protected] which is the transaction on this date 05/03/2021 Is my EMAIL ID of Bank of India

                              Tentulia.[protected]@bankofindia.co.in
                              Dear sir
                              Next time not issues my paytm first game account please unblocked my account
                              [protected]
                              This error occurred when I'll pay my collage fees.
                              This error occurred when I'll pay collage fees.
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                              59 found this helpful
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                                R
                                Robin shethia
                                from Mumbai, Maharashtra
                                Feb 16, 2017
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                                Address: Mumbai City, Maharashtra
                                Website: Paytm

                                I orderd one toy gun by paytm. Its came today while i open n see that was broken already so i want the solution.please give me the right . I call on your help no. But there is no perfect listner or any guide.so pls help me out and give me solution.i hope you will solve my problem.hopefully waiting your reaction. Your cusomer Robin.
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                                  V
                                  from Delhi, Delhi
                                  Feb 16, 2017
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                                  Address: 400709
                                  Website: paytm

                                  I have recharged my Airtel Mobile from your side for Rs.247/- for (28 days 2G) which was available on your side on 15/02/2017
                                  I have not received my charges, then immediately over the telephone I made complaint.

                                  After a 4 hours I called Airtel Customer care, they informed that, they have received the request for Airtel to Airtel free calling not for Recharge of 2G Data .

                                  The technical mistake made by your side, therefore, you are requested to immediately refund my money immediately with information to me .
                                  Thanks
                                  Vikram Seth
                                  [protected]
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                                    B
                                    Bittu Dushaad
                                    from Ambasa, Tripura
                                    Feb 16, 2017
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                                    Address: Darbhanga, Bihar, 846009

                                    I send my money to bank account thourgh wallet But money is deducted Thourgh Account But status is pending
                                    Feb 16, 2017
                                    Updated by Bittu Dushaad
                                    Please solve my problen
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                                      R
                                      risky raj
                                      from Roorkee, Uttarakhand
                                      Feb 16, 2017
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                                      Address: Bagpat, Uttar Pradesh, 250611

                                      My mobile no is [protected] and yesterday I have added 175 rupees in it .. the payment has fitted 2 times from bank that is 175+175 and I received only 175 in my account...So I want my another 175 rupees back
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                                        Vibhav_singh
                                        from Lucknow, Uttar Pradesh
                                        Feb 15, 2017
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh

                                        I have cancelled some of my order
                                        Order #[protected] and order #[protected] for which i made payments thru my debit card.
                                        For the refund to bank paytm asked to wait for 7 days but still the amount hasn't been credited to my account or paytm wallet. I have also opened the ticket twice but no action has been taken. They just say that they have refunded the amount to the bank and now its on the bank that how much time they take to transfer the amount to your account. And then when i contacted the bank, the bank said that they haven't recieved any such amount from paytm.
                                        They just keep me on hold while they show refunded as the status in the order details.
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