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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 473

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N
NandanReddy
Feb 20, 2017
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Address: Bangalore, Karnataka, 560087
Website: paytm.com

Please check the query[protected] .There is PAYTM transaction on my SBI credit card on 20 October 2016. But that amount is not reflecting in my PAYTM statement. It's 3 months since my first complaint.still there is no resolution. I have been following up with you many times. still you are asking for order id or transaction id. i already shared my credit card statement and PAYTM statement to you.
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    Raj_prapful
    from Mumbai, Maharashtra
    Feb 19, 2017
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    Address: Ghaziabad, Uttar Pradesh, 201204
    Website: IRCTC

    I have not got money refund after cancallation of ticket which i book through paytm wallet
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      Raj9a
      from Giddalur, Andhra Pradesh
      Feb 19, 2017
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      Address: Guntur, Andhra Pradesh, 522265

      Yesterday i have created a paytm account. It is a number based account, and i added money in my wallet upto maximum limit... So i can out of app so while i opened the app it asks to login... Later i can't login into account and it's shows a notification that your has been blocked temporarily... Even though login id and password is correct.. So plz tell the solution
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        S
        Sagar Katkam
        from Mumbai, Maharashtra
        Feb 19, 2017
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        Address: Vadodara, Gujarat
        Website: paytm

        I have paid electricity bill through paytm on 04.02.17, I got notification that amount has been paid successfully but the paid amount has not been updated in electricity online site when I checked, so it has been 15 days please do needful.
        Reference PTM[protected].
        Regards
        Sagar
        [protected]
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          B
          bharatrita
          from Noida, Uttar Pradesh
          Feb 19, 2017
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          Address: Varanasi, Uttar Pradesh, 221010
          Website: Paytm.com

          My name is bhartenu sing and I was open my account in paytm and last one year I am using my paytm account with the email id [protected]@gmail.com with my mobile no .in the December month I have added 2000 rs in my paytm account initial which was showing in my account but after some time i was unable to open my account with my laptop in this csae i sign my account with the same mobile no through mobile now i am able to open my paytm account but my balance is not showing and its is showing this is new account however last one I am using paytm account .I called many times to customer care and file complaint but did not get any responce . now i loss my 2000 rs . please help me and resolve my problem so that I can get my money back.
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            T
            Tej Shah
            from Ahmedabad, Gujarat
            Feb 19, 2017
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            Address: Navsari, Gujarat, 396445

            My mobile number [protected].paytm deal upto 100% cashback with paytm pay in patrol pump but cashback not add my wallet and paytm customer care service is very... Bad and we are facing many trouble.
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              Y
              y_vaishnav
              from Gurgaon, Haryana
              Feb 19, 2017
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              Address: Mumbai City, Maharashtra, 400053
              Website: PAYTM

              I have a Paytm account registered in mobile no.[protected]. My phone was stolen and I'm not using this no.. I had called you'll to block this account and got a message on IVR that someone will contact me for further action but I haven't received any calls for the same. And whenever I call your customer service no. I don't get an option to speak to anyone. My alternate no. [protected]. The FIR no. SED-AC-0001116/2017. I would like the balance of Rs. 500 to be transferred to [protected]. Please do the needful and let me know asap.
              Regards,
              Dr. Yogesh Vaishnav
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                S
                Sandip Darade
                from Pune, Maharashtra
                Feb 19, 2017
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                Address: 411015
                Website: www.paytm.com

                Hello Sir/Madam

                Dated on Jan 22nd 2017 I made a payment of Rs 220 for my electricity bill through Paytm and i also got a mail for successful transaction but when I received a new electricity bill that 220 Rs were added in the bill which means my 220 re was not deducted from previous bill.Due to paytm negligence they disconnected my electricity connection where to reconnect my connection i paid penalty .Since morning I called up many times to paytm customer care where also i lost my 20-30rs balance because paytm dont even have single point of contact for complaints.Now finally i am writing this email to get my money back.

                I have never seen such a worst service ever of any eCommerce company therefore i have decided that I am not going to use Paytm further in my life ever and also will share and spread my worst experience to my family, friends and relatives so they will also think before using paytm.

                I request you to please either refund my 220rs amount or transfer it to MSEDCL so they will add in this month bill.

                Thanks for your worst service...

                Thanks,
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                  I
                  Indu khosla
                  from Mumbai, Maharashtra
                  Feb 19, 2017
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                  Address: 400705

                  I have book d flight ticket from mumbai to Hyderabad return 3 adult in d name of Vaneet Indu n Nishtha khosla. But I didn't get any email or msg. I have book in d month of Dec first week or Nov end week. My no is [protected]. But this no. Is stopped for sometime. U can contact me on another no [protected]. My email I'd is [protected]@gmail.com Email I'd also new. Previous email I'd was different in d name of Ishta khosla
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                    N
                    Nupur Tiwary
                    from Bengaluru, Karnataka
                    Feb 19, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 560035
                    Website: www.paytm.com

                    Dear Team,
                    I purchased a bed from paytm, order id [protected] (rs.5490), I requested for cancellation on 27th Jan, but paytm didnot assist. Delivery date was 9th Feb. I have been repeatedly following up with Paytm team, still no delivery. Its 19th Feb today, still product has not been delivered, I am requesting team for refund. But paytm is not helping saying it is seller issue. Why am I or any other consumer responsible for irresponsible sellers that paytm has tied up with?

                    Please help me in getting my money back, I do not want the product as already it is late and I have purchased alternate option from different website.

                    Best Regards
                    Nupur
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                      D
                      Depanshu Malik
                      from Delhi, Delhi
                      Feb 19, 2017
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                      Website: Paytm.com

                      My order is pending from last 3 days although amount got deducted from my account. I want to cancel my order as I have recharged from other medium but I am unable to cancel my order. And I have tried several times communicating with Paytm care regarding this issue but I am not getting any satisfactory reply. My Paytm order number is: [protected] dated 16th Feb 2016.
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                        P
                        prasu19lp
                        from Madanapalle, Andhra Pradesh
                        Feb 19, 2017
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                        Address: 517501
                        Website: paytm

                        On feb 17 2017 at 9;22 pm while adding money from indian bank atm debit card to paytm wallet ... my money was deducted for failed transcation but it was not added to my wallet.. i sent query but no response...
                        my mobile no [protected]
                        my order no [protected]
                        gmail tprasanna.[protected]@gmail.com
                        i need my money
                        so please refund my money...
                        +1 photos
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                          S
                          Srinath Ra
                          from Chennai, Tamil Nadu
                          Feb 19, 2017
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                          Address: 600088

                          I have wrongly sent Rs. 2000 from my paytm wallet order id [protected]. My paytm mobile no [protected]. That person not returning the money. So pls do the needful
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                            S
                            Sagar Gajbhiye
                            from Mumbai, Maharashtra
                            Feb 19, 2017
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                            Address: Thane, Maharashtra, 421301
                            Website: paytm

                            I want to my money Rupees (5500) return which it was transferred to number Paytm:[protected]
                            1)order number for Rupees 500=[protected] February 04, 2017 03:27 pm
                            2)order number for Rupees5000=[protected] February 04, 2017 04:57 pm
                            +2 photos
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                              S
                              Sanjoy khatua
                              from Delhi, Delhi
                              Feb 19, 2017
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                              Address: Kolkata, West Bengal, 700100
                              Website: Www.Paytm.com

                              Dear,
                              All
                              This is infrom to ℹ u that yesterday ive recived sms rs.1200 from [protected]. Via scan qr code in my registered ® bank ⛻ account to state bank of mysore but i'm not received sms from bank ⛻ account which was b
                              'bank ⛻ credited sms' why i don't know??? 😈 😈 😈 😈
                              However i've received sms from your end & mail ✉... And below mention given screen shot & details..

                              Name-sanjoy khatua
                              Rs.1200
                              Bank name-state bank of mysore
                              Bank account-[protected]
                              Transaction id-[protected]
                              From - [protected]
                              Order id-qr[protected]

                              (Rs. 1200.00 has been paid to sanjoy khatua by 84xxxx0037. For future reference, wallet transaction id is [protected].)

                              Please escalated this matter to concern department and refunded my money 💵 as soon as possible and call back my same number nothing more else also i'm not waiting for this problem??? It's harrising for me when i've tried to payment in paytm many times its happened this why i dn't know??? So i have writing you against this fraud, i hope your team take necessary action against my big issue nothing more else totally is paytm playing any game of business??? 😈 😈 😈 😈
                              I created more 5times tickets for my problem not got response for single one except default auto ivr response
                              Totally wrost service paytm online shopping 🛍 apps..🏪

                              Regards,
                              Sanjoy khatua
                              [protected]

                              Sent from 'my samsung j7' smart phone
                              +1 photos
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                                S
                                Sakshi Kaul
                                from Delhi, Delhi
                                Feb 18, 2017
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                                Address: New Delhi, Delhi, 110085

                                Feb 18th 2017

                                I had a good sum in my wallet (around 20000) but i checked my phone recently to find that i am locked out of the login and after login i saw that my balance is zero. i use my paytm account almost every week and never expected that i will have to see this day. there is no way that the sum could disappear suddenly as i am 100% sure that i didnt transfer any amount to anyone. Nor did i recieve any notification on email or phone of any payments made.

                                I assert that my money be returned to me asap.

                                Thanks
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                                  S
                                  sudsind1
                                  Feb 18, 2017
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                                  Address: Dehradun, Uttarakhand, 248001
                                  Website: Paytm.com

                                  This is 3 or 4th time i faced problem with paytm where amount has been deducted from my account but not reached paytm wallet. earlier also after begging so many times to paytm they responded after a long time.

                                  And this time i added funds to my paytm wallet twice from my same central bank card, i made two transactions of 5000 each, once it got credited in paytm wallet and second transaction they showed failed but it got deducted from my bank account.
                                  Now these fools are saying that your card was invalid, contact your bank we cannot do anything.
                                  Just answer me if the same card once added balance to the paytm wallet how can it be invalid for second transaction. I am in a loss of 5000 inr and they are only saying we cannot do anything.
                                  Such a third grade service and third grade server.
                                  How can INdia become digital with these useless service providers.
                                  and i use so many other apps like paytm but never faced any problem with any other app till now
                                  Feb 26, 2017
                                  Updated by sudsind1
                                  No response from busy paytm guys, i suggest everyone never use there services, there customer care is pathetic
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                                    N
                                    nkmohanty
                                    from Asansol, West Bengal
                                    Feb 18, 2017
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                                    Address: 759128
                                    Website: Paytm

                                    Since 7th february 2017 to till date you are unable to refund my rs120/- to paytm wallet nor you recharge my mobile. Can i took wrong decesion to recharge my mobile through paytm. Plese note that your representative asked me once to get the details of debit card. Other day one of your representative said the amount has already been with your paytm wallet. When i checked no money is available in my paytm wallet. Supoose i do not have debit card can not i get the refund. You are requested to do the needful as early as possible.

                                    With regards,

                                    Yours sincerly
                                    Nilakantha mohanty
                                    Feb 18, 2017
                                    Updated by nkmohanty
                                    Since 7th February 2017 to till date you are unable to refund my Rs120/- to paytm wallet nor you recharge my mobile. Can I took wrong decesion to recharge my mobile through paytm. Plese note that your Representative asked me once to get the details of Debit Card. Other day one of your representative said the amount has already been with your Paytm wallet. When I checked No money is available in my paytm wallet. Supoose I do not have debit card can not I get the refund. You are requested to do the needful as early as possible.
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                                      S
                                      Sambasivarao Vasireddi
                                      from Jalandhar, Punjab
                                      Feb 18, 2017
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                                      Address: Gurgaon, Haryana, 122001

                                      Sir my paytm order number [protected], my 2000 rs pls refund my amount my wallet, i don't know some one use my paytm and send 2000rs on [protected]. This number pls refund my amount...
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                                        situ agrawal
                                        from Boisar, Maharashtra
                                        Feb 18, 2017
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                                        Address: Thane, Maharashtra, 401506

                                        My registered no is [protected] and i recharge my wallet on 3rd feb with Rs 500 and used only Rs30 since then. Now when i checked there is no balance in my wallet. Even passbook is not showing any transition of recharge and usage. Pl look into problem and revert
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