Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 474

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kireet Babu Kammile
from Hyderabad, Telangana
Report
Copy

About movie tickets refund issue

Address:520004
Website:Paytm.com

Respected Sir
i purchased S3 movie tickets on paytm 8/2017 pvq square vijayawada (morning 11am show. But the show was cancelled by some other issue they told me to money can be refunded in 7 days but I don't receive any amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ronil Parekh
from Rajkot, Gujarat
Report
Copy

Cash back offer

Address:Surat, Gujarat, 395007
Website:Paytm.com

Dear sir I have booked my ticket for movie and it's nearly about 7 o clock yesterday of jolly LLb in Surat location paytm has not yet refund my cash back it's first time that it created a problem or else I am using this paytm service very frequently. Pls help and refund my amount thanking you.paytm this time will do improper service for customer it's very unpredictable or the service which paytm offers to the customers never an unresponsive...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neha Sodhi
from Bathinda, Punjab
Report
Copy

Refund of my order no 2647019832

Address:Kapurthala, Punjab, 144401

I has been more than 15 days, I've cancelled my order on paytm order no. [protected]. But didn't received refund of rs 4350. They are exploiting customers. No one cares for the Complaints.I don't know how many times I made complaints on their site, but no response from paytm. Worst service I've seen. Please take necessary action and do the needful. I am so frustrated with their service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Apurva Kumar Singh
from Mumbai, Maharashtra
Report
Copy

Didn't get my money back

Address:411038
Website:www.paytm.com

Hi My name is apurva kumar singh
My paytm no. Is [protected].
I have cancelled my order but not receive the money back to my account yet.
My order id is [protected].
Paytm is showing that money has been refunded on feb 10.
But i confirmed with the bank, bank told me that they didnt receive any refund from paytm .
I have also complaint more than 5 times to paytm but Everytime time reply from paytm comes...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MandeepB
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air ticket cancellation amount not refunded - deadlock situation

Address:Bangalore, Karnataka, 560037
Website:paytm.com

Hi,

I am Mandeep and on Nov 29, 2016 I booked a return flight ticket using Paytm app. The Air Asia flight ticket which I had booked were for 3 person for Bangalore-Goa on 19 Jan 2017 and return was on 23 Jan 2017 with PNR no: KI3ESW.

Due to the demise of my grandfather I had to cancel trip, so I called the air asia customer care and gave a cancellation request on 17th Jan 2017. I was informed by them that the...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
NiteshAgarwal23
from Gurgaon, Haryana
Report
Copy

Not Able to Use my Card on paytm account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

Hi,

From 12th Feb, I am facing issue in adding money in paytm wallet using my citi bank credit card. Every time I am getting an error "The card that you tried to use has failed. Please use a different card or payment mode." Also this problem exists only between my citi bank credit card and paytm account. On other places I am able to do transaction successfully from my card. I checked with citi bank customer care on this, they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kumu_kumi
from Bengaluru, Karnataka
Report
Copy

Cash back to my wallet

Address:560008

Hi ..

I have sent cash to some wrong person of 1500 rs he is not using the Paytm but i have received the message like if they have not using the Paytm within 48 hrs i will get money back but still i have not yet received any money pls stoop the transaction and return the money to wallet ... Customer id [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harshwardhan tembhurnikar
from Pune, Maharashtra
Report
Copy

Wrong number recharge please refund my balance

Address:Bhandara, Maharashtra, 441912

... Mistakenly wrong number recharge [protected] instead of [protected] so please back my amount in my paytm wakketor ...Please 16 February date of my recharge..500rs of my recharge and it's not like us immediately over ..i complain aloso on vodafone care but no response from there so u accept my complaint as much as possible if possible then regund my amiunt...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ravson
from Delhi, Delhi
Report
Copy

Didn't get refund of cancel i ticket from irctc

Address:110092
Website:paytm.com

Dear Sir,

I was cancelled my e ticket Ticket is cancelled but money is not refund in my paytm money wallet.and status is showing refunded in irctc account now what to do for my money plz help asap/ i tried to call [protected].but no any response on this number.ticket details given below kindly shutout my issue.
PNR No [protected]
Train No./Name:12310 / RJPB RAJDHANI
Transaction ID:[protected]
Date...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinod nuwal
from Lucknow, Uttar Pradesh
Report
Copy

Transaction failed but cut off from my account

Address:Bundi, Rajasthan, 323001
Website:Money lost

Sir, my 3 transaction of 5000 on 30 and 31 December 2016 had been cut from my account..I had sent many mails to Paytm but they said only one reply. Contact to your bank..my money had been postponed for 1.5 months..I am waiting for my money..but Paytm had taken my money..my bank said contact to Paytm...I had also given a bank statement ..but that said contact to your bank...Paytm is really fraud site??...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Den_007
from Gurgaon, Haryana
Report
Copy

Wallet payment

Address:248179

Dear Paytm team,

Of of my client transfered money(Rs 7720) in my paytm account and I have received a message for the same but now it's showing zero balance in my paytm wallet so please help me out in this case either please arrange a call back on given below number because I have tried many time to contact paytm team but nobody responded.

Paytm number : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Gondia, Maharashtra, 441614

Plwase refund my amount... Mistakenly wrong number recharge [protected] instead of [protected] so plwase refund money to bank or paytm wallet...Please 4 February date of my recharge..420rs of my recharge and it's not like us immediately destroy and not only warranty claim ..i complain aloso on vodafone care but no response from there so u accept my complaint as much as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mamun_mousomi
from Tufanganj, West Bengal
Report
Copy

Bank deducted but wallet not get the balance

Address:Murshidabad, West Bengal, 742406

My problem about paytm. in the date 19.12.2016 I was done add money Rs. 1500 to my paytm wallet [protected] just using my Bank Of India Debit card. Then my money was deducted from my account but not add in my wallet. After the day my paytm wallet not reach the money and also my Bank of India account. Plz refund my money. otherwise I will going consumer court....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shanungm
from Bansi, Uttar Pradesh
Report
Copy

Refund the money of recharge

Address:Sultanpur, Uttar Pradesh, 228001
Website:Consumer complaint

Sir aaj maine recharge kiya avi 16 Feb 18:54pm pe 95 ka [protected] me order I'd [protected] and [protected] me 178 ka rechrge maine order I'd [protected] dono no pe galti se kr diya h mai chahta Hu mere paise refund Ho jaye mera pay tm no h [protected] sir please refund the money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sayed Abdul Rauf
from Mumbai, Maharashtra
Report
Copy

Amount above 6000 vanished from my account on 6-02_2017

Address:Mumbai City, Maharashtra, 400009

When transferring 4513 from my paytm wallet asked to log in again when log in suddenly whole amount of above 6000 plus vanished from my account after several complaints I received mail and SMS that cash backed received and added 6800.44 in my wallet#[protected]at feb12 13.21 and within minute in my wallet 6800.44 vanished written withdrawn against dispute-6800.44 on feb12 13.22 immediately transfer money i.e 6800.44 in my account my registered...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shriniv485
from Bengaluru, Karnataka
Report
Copy

Transferred amount not received in bank account

Address:560102
Website:www.paytm.com

We had provided our Mobile number to our Patrons for sending their subscriptions, linked to our Bank account.

One Patron remitted Rs. 5, 000 to our account (Transaction ID [protected] dated Feb 12, 2017 from his mobile number [protected] to our mobile number [protected]. This payment did not reach our Bank account, though the amount was deducted from our Patron's Paytm wallet.

Paytm menu does not provide a way to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kamalkmr
from Delhi, Delhi
Report
Copy

Amount automatically wash out

Address:New Delhi, Delhi, 110084
Website:www.paytm.com

I have upgrade my paytm app on my mobile phone, paytm id mobile no is [protected], Vipin Sharma on 15/02/2017. when again login by account i have seen the whole amount found wash out. i talk to paytm customer care on 15/02/2017, they suggested me to delete this app and re install again and then login and inform the custmor care, but I found in same condition. please let me guide the correct procedure on my email id is [protected]@yahoo br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praveen katepogu
from Anantapur, Andhra Pradesh
Report
Copy

Booked train ticket using paytm wallet ..money has been cut but not ticket not booked

Address:Kurnool, Andhra Pradesh, 518002

Tried to Booked train ticket using paytm wallet ..money has been cut but ticket not booked.. My Transaction ID: [protected].
Please respond as soon as possible as i need to book my ticket.. I tried to contact as many as i can but non of them could helpd me..please respond as there are only few tickets left to book ..if you refund it ill book my tickct...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shabnam Shourav
from Gurgaon, Haryana
Report
Copy

Complaint for order #2715281285

Address:New Delhi, Delhi, 110078

I purchased this product from Paytm and as per company this product was replaceable and refundable. We got damaged product still company is not responding. We have send 3-4 follow up mails.
As per policy refund or cancel request should be maid within 7 days of delivery, we contacted on same day when product was delivered but they are not responding already 3 days has lapsed.

It was expensive product for 35000 they are...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dipzz_Devil
Report
Copy

Metro Card Recharge fail

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Paytm Metro Recharge

I had pursued a recharge of Rs. 100 on 15th of February, 2017 on my Delhi Metro Railway Corporation card bearing number [protected]. The passbook showed the recharge was successful yet i did not recieve the amount on the respective card. Order number was [protected]. I would be highly grateful if the matter is looked upon at the earliest. I am Diptendu Acharjee and my contact number is [protected] and my mail id is acharjee.[protected]@gmail.com....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy