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PayTM Mobile Solutions Complaints & Reviews

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Last updated Feb 17, 2024
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
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5389
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+91 12 0477 0770
8034
3676
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B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 474

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M
MandeepB
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air ticket cancellation amount not refunded - deadlock situation

Address:Bangalore, Karnataka, 560037
Website:paytm.com

Hi,

I am Mandeep and on Nov 29, 2016 I booked a return flight ticket using Paytm app. The Air Asia flight ticket which I had booked were for 3 person for Bangalore-Goa on 19 Jan 2017 and return was on 23 Jan 2017 with PNR no: KI3ESW.

Due to the demise of my grandfather I had to cancel trip, so I called the air asia customer care and gave a cancellation request on 17th Jan 2017. I was informed by them that the...
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N
NiteshAgarwal23
from Gurgaon, Haryana
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Not Able to Use my Card on paytm account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

Hi,

From 12th Feb, I am facing issue in adding money in paytm wallet using my citi bank credit card. Every time I am getting an error "The card that you tried to use has failed. Please use a different card or payment mode." Also this problem exists only between my citi bank credit card and paytm account. On other places I am able to do transaction successfully from my card. I checked with citi bank customer care on this, they...
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K
kumu_kumi
from Bengaluru, Karnataka
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Cash back to my wallet

Address:560008

Hi ..

I have sent cash to some wrong person of 1500 rs he is not using the Paytm but i have received the message like if they have not using the Paytm within 48 hrs i will get money back but still i have not yet received any money pls stoop the transaction and return the money to wallet ... Customer id [protected]....
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H
Harshwardhan tembhurnikar
from Pune, Maharashtra
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Wrong number recharge please refund my balance

Address:Bhandara, Maharashtra, 441912

... Mistakenly wrong number recharge [protected] instead of [protected] so please back my amount in my paytm wakketor ...Please 16 February date of my recharge..500rs of my recharge and it's not like us immediately over ..i complain aloso on vodafone care but no response from there so u accept my complaint as much as possible if possible then regund my amiunt...
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R
Ravson
from Delhi, Delhi
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Didn't get refund of cancel i ticket from irctc

Address:110092
Website:paytm.com

Dear Sir,

I was cancelled my e ticket Ticket is cancelled but money is not refund in my paytm money wallet.and status is showing refunded in irctc account now what to do for my money plz help asap/ i tried to call [protected].but no any response on this number.ticket details given below kindly shutout my issue.
PNR No [protected]
Train No./Name:12310 / RJPB RAJDHANI
Transaction ID:[protected]
Date...
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V
Vinod nuwal
from Lucknow, Uttar Pradesh
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Transaction failed but cut off from my account

Address:Bundi, Rajasthan, 323001
Website:Money lost

Sir, my 3 transaction of 5000 on 30 and 31 December 2016 had been cut from my account..I had sent many mails to Paytm but they said only one reply. Contact to your bank..my money had been postponed for 1.5 months..I am waiting for my money..but Paytm had taken my money..my bank said contact to Paytm...I had also given a bank statement ..but that said contact to your bank...Paytm is really fraud site??...
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D
Den_007
from Gurgaon, Haryana
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Wallet payment

Address:248179

Dear Paytm team,

Of of my client transfered money(Rs 7720) in my paytm account and I have received a message for the same but now it's showing zero balance in my paytm wallet so please help me out in this case either please arrange a call back on given below number because I have tried many time to contact paytm team but nobody responded.

Paytm number : [protected]...
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Address:Gondia, Maharashtra, 441614

Plwase refund my amount... Mistakenly wrong number recharge [protected] instead of [protected] so plwase refund money to bank or paytm wallet...Please 4 February date of my recharge..420rs of my recharge and it's not like us immediately destroy and not only warranty claim ..i complain aloso on vodafone care but no response from there so u accept my complaint as much as possible...
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M
mamun_mousomi
from Tufanganj, West Bengal
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Bank deducted but wallet not get the balance

Address:Murshidabad, West Bengal, 742406

My problem about paytm. in the date 19.12.2016 I was done add money Rs. 1500 to my paytm wallet [protected] just using my Bank Of India Debit card. Then my money was deducted from my account but not add in my wallet. After the day my paytm wallet not reach the money and also my Bank of India account. Plz refund my money. otherwise I will going consumer court....
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S
Shanungm
from Bansi, Uttar Pradesh
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Refund the money of recharge

Address:Sultanpur, Uttar Pradesh, 228001
Website:Consumer complaint

Sir aaj maine recharge kiya avi 16 Feb 18:54pm pe 95 ka [protected] me order I'd [protected] and [protected] me 178 ka rechrge maine order I'd [protected] dono no pe galti se kr diya h mai chahta Hu mere paise refund Ho jaye mera pay tm no h [protected] sir please refund the money...
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S
Sayed Abdul Rauf
from Mumbai, Maharashtra
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Amount above 6000 vanished from my account on 6-02_2017

Address:Mumbai City, Maharashtra, 400009

When transferring 4513 from my paytm wallet asked to log in again when log in suddenly whole amount of above 6000 plus vanished from my account after several complaints I received mail and SMS that cash backed received and added 6800.44 in my wallet#[protected]at feb12 13.21 and within minute in my wallet 6800.44 vanished written withdrawn against dispute-6800.44 on feb12 13.22 immediately transfer money i.e 6800.44 in my account my registered...
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S
Shriniv485
from Bengaluru, Karnataka
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Transferred amount not received in bank account

Address:560102
Website:www.paytm.com

We had provided our Mobile number to our Patrons for sending their subscriptions, linked to our Bank account.

One Patron remitted Rs. 5, 000 to our account (Transaction ID [protected] dated Feb 12, 2017 from his mobile number [protected] to our mobile number [protected]. This payment did not reach our Bank account, though the amount was deducted from our Patron's Paytm wallet.

Paytm menu does not provide a way to...
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K
kamalkmr
from Delhi, Delhi
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Amount automatically wash out

Address:New Delhi, Delhi, 110084
Website:www.paytm.com

I have upgrade my paytm app on my mobile phone, paytm id mobile no is [protected], Vipin Sharma on 15/02/2017. when again login by account i have seen the whole amount found wash out. i talk to paytm customer care on 15/02/2017, they suggested me to delete this app and re install again and then login and inform the custmor care, but I found in same condition. please let me guide the correct procedure on my email id is [protected]@yahoo br...
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P
praveen katepogu
from Anantapur, Andhra Pradesh
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Booked train ticket using paytm wallet ..money has been cut but not ticket not booked

Address:Kurnool, Andhra Pradesh, 518002

Tried to Booked train ticket using paytm wallet ..money has been cut but ticket not booked.. My Transaction ID: [protected].
Please respond as soon as possible as i need to book my ticket.. I tried to contact as many as i can but non of them could helpd me..please respond as there are only few tickets left to book ..if you refund it ill book my tickct...
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S
Shabnam Shourav
from Gurgaon, Haryana
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Complaint for order #2715281285

Address:New Delhi, Delhi, 110078

I purchased this product from Paytm and as per company this product was replaceable and refundable. We got damaged product still company is not responding. We have send 3-4 follow up mails.
As per policy refund or cancel request should be maid within 7 days of delivery, we contacted on same day when product was delivered but they are not responding already 3 days has lapsed.

It was expensive product for 35000 they are...
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D
Dipzz_Devil
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Metro Card Recharge fail

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Paytm Metro Recharge

I had pursued a recharge of Rs. 100 on 15th of February, 2017 on my Delhi Metro Railway Corporation card bearing number [protected]. The passbook showed the recharge was successful yet i did not recieve the amount on the respective card. Order number was [protected]. I would be highly grateful if the matter is looked upon at the earliest. I am Diptendu Acharjee and my contact number is [protected] and my mail id is acharjee.[protected]@gmail.com....
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P
pard
from Jodhpur, Rajasthan
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Paytm money regarding

Address:335001
Website:PAYTM

I have load money paytm wallet 15000 but not added money deduct the my card plz refunf the money my contact number [protected]...
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A
amitjakhar
from Tiruchirappalli, Tamil Nadu
Apr 6, 2021
This thread was updated on Apr 6, 2021
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Ref:_00D28dppr._50028dLm0a:ref

Website:paytm.om

1. I am to inform you with great sorrow that the amount of my account register on mobile number - [protected] has been washed away by your system since 14 Feb 2017. I have also logged complaints though neither the authorities have contacted me nor the outstanding amount has been credited to my account so far.
2. As such you are once again requested to reconcile your record else I have to initiate legal jurisdiction to claim the hard...
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R
Robin shethia
from Mumbai, Maharashtra
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Sale of faulty product

Address:Mumbai City, Maharashtra
Website:Paytm

I orderd one toy gun by paytm. Its came today while i open n see that was broken already so i want the solution.please give me the right . I call on your help no. But there is no perfect listner or any guide.so pls help me out and give me solution.i hope you will solve my problem.hopefully waiting your reaction. Your cusomer Robin....
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V
from Delhi, Delhi
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Charge

Address:400709
Website:paytm

I have recharged my Airtel Mobile from your side for Rs.247/- for (28 days 2G) which was available on your side on 15/02/2017
I have not received my charges, then immediately over the telephone I made complaint.

After a 4 hours I called Airtel Customer care, they informed that, they have received the request for Airtel to Airtel free calling not for Recharge of 2G Data .

The technical mistake made by...
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