PayTM Mobile Solutions Complaints & Reviews

Respected sir,

On 4th feb.2017 i wrote a mail to your customer care stating that there is discrepancy of rs.386/-. On 4th feb.2017 as i was booking uber cab to go to bangalore city railway station to perform our journey to tirunelvelli to see my ailing uncle. Meanwhile i received a call from one mr. Ravi varma of paytm that he is going sort out the discrepancy and asked my email address and date of birth, i declined to give but he told it is for security reasons then i gave my email and date of birth. After few minutes i started getting messages from citibank that an amount of rs, 10000, rs.9987, rs.10000, rs.19000 and rs.25000 totaling rs.73987/- withdrawn fradulantly via 5 transaction.
The mob. No. Of contact is [protected], [protected] and [protected]
Date: 04/02/2017 time : 2.38 pm

My name: el chandrasekar
Citibank a/c no.[protected] card no.[protected].

Today also i received a call from one of your executive asking my bank details i declined except the citibank a/c no and ifsc code since he was telling me he was trying to transfer rs.44000/- out of 73987/- fraudulantly withdrawn he was persisting about some private bank details so that he can transfer when i asked about the identity he disconnected the call.

Sir, i am retired official of psu receiving a meagre amout of rs.1855/- pension a month is shocked. I urge you to book the culprit who is bringing a bad name to your company and restore back my money in my savings bank account. I already raised a complaint to pmo's offfice attached the fir copy for their action.

Regards

El chandrasekar ([protected])

Venue world trade park
We confirmed with the man at the counter the 100&cash back applies to the orders today via paytm. Now the bill says i have paid 1300 odd rupees and the cash back was 30rupees.. I would request you guys to understand the matter and take measures.
Bill number: [protected]
Dine in menu
Total bill amt: 1400

Expecting an speedy resolution

Thank you

Sir i transferred money to the wrong number of paytm user of amount 7, 250 rupees i have no idea what to do now.! I've called to that receiver phone but they refused to refund my money I'm completely helpless can you please help me i really want my money back.the receiver details is :- name (jithin) phone number is([protected]) ... contact me through my email address:- [protected]@gmail.com

Here My Order No is [protected]. In which i have ordered multiple items from different sellers. From a seller named 'Dabur New U' i have purchased two items. One a Lakme nail polish and Two a Lakme LIpstick. I was supposed to receive these two items at once and when i have received it and opened the box it only contains one item that is Nail color and my lipstick was missing. But paytm confirmed the order receipt of both items. I have been complaining them ever since. this is Ridiculous, They don't give the customer chance to talk with their customer care. they only say is write to us write to us. Well i have been writing to you and in one complaint a customer care is getting my problem and telling me they'll resolve it which is not happening and in other they haven't even getting my problem they're keep saying the product is delivered by a damn courier. This is so frustrating.

Hello Dear Sir/Madam I am taking petrol 2190 rupes but received cash back according .75% I am taking petrol[protected] time 7:00 pm please solutions my problem and contact me my number [protected] thanks

I have added 5000 rupees to my wallet but it was debited from account and not credited to my wallet

How can account be debited from my account without any prior intimation as when i saw my axis bank log it shows that 1000rs has been tranfer to ecom pur paytm and when i checked my patym transaction its shows null... How can this be possible...

From axis n paytm i didnt got any message or anything

Hello,
75 rupees has been deducted from my paytem wallet on 12/-2/2017.

please note my this complain for my cash deduction and get it refund ASAP.

regards,

vaibhav kapil

I have used paytm to pay my electricity bill on 24 Jan 2017 but while paying bill, they deducted money from account but have not paid electricity bill, I have complained them about 2 days back but there were no response from them, now I want my whole money to refund in my account please do it fast as possible I am very disappointed from your services

Dear Sir

I have paid Rs. 200/- by my UPI reference id no.[protected] from my VPA [protected]@icici ( from my savings ac to your vpa [protected]@icici on dt. 7 feb. 2017 and same get debited from my account at icici and credited to your paytm vpa.

You are requested acknowledge the receipt of this payment and credit in my wallet asap.

Else refund this credited amount immediately to my VPA – [protected]@icici

Earlier my paytm order [protected] Dt. 07/02/2017 ( having UPI ref. no.[protected] dt. 7/02/2017 @ 7:23 pm ) failed that I admit.

But above payment done by me is using another upi ref. no.[protected] is successful and same is credited to your paytm account which is not related with this order # [protected] Dt. 07/02/2017

You are requested acknowledge the receipt of this payment and credit in my wallet asap.

Please look into the matter and do the needful.

Screenshot of the same is attached for your reference.

=S D Gumaste
Government of India,
District Informatics Officer,
Collector Office,
NIC District Center,
Satara – 415 001
[protected]

Dear Sir / Madam,

I have booked a ticket and paid using my credit card, the payment gateway was paytmag. Then It was cancelled because of not confirmation of ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

Cancellation ID:[protected]
Refund ID : [protected]
Refunded Date : 11-Feb.-2017

Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.

Find attached both documents for your reference.

You are requested please make refund my amount back to my credit card.

I was paying my electric bill Rs 650/- against Bp no. of [protected] through Allahabad bank debit card . Initially it show transactions declined and I was trying two times . Few minutes later I got message from bank that both times cut off from my account Total Rs. 1950/-. So please take strong action against it.

Maruthi devasani
On 30st January 2017, I have made transaction of Rs.1534 from my bank account to vehicle tax payments using eseva through. The amount have been debited from my bank account but transaction failure. . but I have received a message from payTM that the transaction failed and the amount refunded to bank. there is no refund amount till now (13.2.17) in my bank account. We tried to contact payTM but No proper response from them. A number of complaints have been raised from our side. An immediate action have to be taken. I have all the proofs, messages, screenshots about my transaction. If delayed, legal action on payTM...

I had been using the PayTM for the past few months. One day while making payment to a vendor, PayTM asked me to validate my account and in this process it created a new account with zero balance, suddenly wiping out all my money in the wallet as well as all transaction records. The have no consumer services just an IVRS. When I complained I was asked repeatedly for various things including screenshots of the past three transactions, which were not available as they had wiped out, or credit/debit card information, the latter having no bearing as I had never used them for payTM.
I got all the information I could gather from the SMS notifications and have sent them. But they have yet to restore my money in my wallet.
Since it deals with money of people this is a big financial fraud.

On 31st January 2017, I have made transaction of Rs.7000 from my bank account to my paytm wallet. The amount have been debited from my bank account and credited to the payTM wallet. But I have received a message from payTM that the transaction failed and the amount refunded to bank. there is no refund amount till now (13.2.17) in my bank account. We tried to contact payTM but No proper response from them. A number of complaints have been raised from our side. An immediate action have to be taken. I have all the proofs, messages, screenshots about my transaction. If delayed, legal action on payTM will be taken from our side.
Order Id : [protected]

My father transferred Rs. 5, 000/- to my paytm a/c carrying mob no [protected] on 05/02/2017 at 11.09 pm. Further, i got the message from paytm that rs. 5000 credited to your a/c. but when i opened my paytm a/c . my paytm wallet shown nil balance and when i submit my query to paytm customer care they gave no response. After submitting my query 2-3 times to paytm they gave me 3 ticket no. and for every ticket there is different answer to each same query. and till i have not received my money.

[protected] RS 207 has deducted and merchandise did not receive money// [protected] RS 320 deducted from my account without authorization// spoke to Paytm customer service representative.I was about to receive Rs527 within 24 hours but not received till now it been more than 48 hours.

Hi,

On feb 6 2017 morning i had seen message that there will be 50% cash back if we use paytm for uber rides between 6 feb and 12th feb.
Thus, I have used uber service on the same day only because of this reason. Otherwise I could have used my own vehicle.

But, unfortunately, paytm never gave me the cash babck; also, they never responded to customer query!!! When contacted uber, they suggested to check with paytm.

Feel this as a very unfair business practice by paytm.

Thanks!

This is in regard to the order id no [protected], i had ordered an iphon 7 on 1/2/17 via paytm with ngp as seller details . i have applied a promocode A5k which was sucessfully applied and the amount was to be credited to me in 24 hrs of shipment and the shipment was made on 2/2/17 and phone was recieved on 6/2/17 but till date i have not recieved the amount yet my passbook shows cashback failure . i have created complaint tickets 3-4 times but there is no response from you end which is a shame on paytm i have never faced such problems with flipkart and amazon ever . I regret ordering via paytm your toll free numbers are so useless they do not connect u to any operator who can sort out the issue just a computer barks away . kindly arrange a call back for me on [protected] my alternate number else i shall return the product if my issue is not resolved soon

PAYTM Accept My Airtel Bill 460 Rs but Airtel not recieved my Payment

Please Clarified me, my payment is correctly paid or not to Airtel

Contact me [protected]