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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 476

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A
akannu
from New Delhi, Delhi
Feb 15, 2017
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Address: New Delhi, Delhi, 110052
Website: paytm

My self karishma sharma
I applied to recharge my metro card through paytm
But recharge not credited to metro card and amount deducted from my account its really a cheating with customers who believe on paytm.

Kindly let me revert my amount ₹300
[protected]@gmail.com
Mobile [protected]
Recharge done on metro card 67991967
Order i'd [protected]
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    D
    Dharmendra Sharma2017
    from Gurgaon, Haryana
    Feb 15, 2017
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    Address: 474011

    My brother transfor five thousand form mobile no [protected] but my wallet not show plz help me.
    +1 photos
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      G
      Ganesh S Kalbande
      from Chennai, Tamil Nadu
      Feb 15, 2017
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: paytm.com

      Hello sir/mam,
      I was purchased HP 15-BE002TU Laptop (Intel Pentium Processor N3710/4GB/1TB/39.62 (15.6")/FreeDOS 2.0/Integrated Graphics) from Paytm order no: order [protected] and I did Transaction of Rs 22129.00 through Net banking on 09/01/2017, NB Transaction No:[protected] and this product delivered to me on 12/01/2017.
      Because of the product was defective or not working properly I placed return request to Paytm on 12/01/2017 and return Picked up by them on 25/01/20017 . Paytm given me Casback of 2203.0 as per the Cashback policy on 10/01/2017 and After return pickup they did mail and Message me on 25/01/2017 like this : " We have Refunded Rs 19926.00 to your CBI bank for your order Id :[protected] on Paytm.Your bank could take 7 working days to credit to you " but still I don't get my refund.
      After 7 days receiving this message I did inquiry to bank they told that Paytm do no credit amount to your account.Then I submit complaint to Paytm customer care through mail and still they giving same reply like
      this: " your issue has been highlighted to our relevant team and they might take up to 48-72 hrs to resolve the issue. Please be assured that as soon as we receive any confirmation from Relevant team, we will update you " .
      I think they are doing nothing to solve this issue. Sir Today there are 22 days(25/01/2017 to 15/02/2017) completed but still I don't get my money refund, I am getting worry about this .
      Sir this amount is very large for me . I did trust on paytm and did this transaction. Sir please take strict action against this and help me to get my money Refund. please do needful .

      Thanking You.
      +1 photos
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        J
        joshy ec
        from Palwal, Haryana
        Feb 15, 2017
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        Address: 560099
        Website: No website

        Money not trasferred to other party..i had sent but the other party din recieve...so plz do the needfull..
        +1 photos
        Feb 15, 2017
        Updated by joshy ec
        No update yet..

        Feb 15, 2017
        Updated by joshy ec
        No updates
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          S
          from Bengaluru, Karnataka
          Feb 16, 2017
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          Address: 560001

          Its about an event held recently in Bangalore for singer Badshah. On paytm app inside ad it was showing i[censored] apply promocode u ll get Rs 500 cashback. But in actual promocode was not enabled from Paytm for that event.

          Event Badshah shows event500 promocode can be applied, but in actual it was not getting applied.

          Even in name of early bird they looted more money. Ticket was rather much much cheaper later
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            G
            Ganesh Kalbande
            from Chennai, Tamil Nadu
            Feb 15, 2017
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201 301
            Website: paytm.com

            Hello sir/mam,
            I was purchased HP 15-BE002TU Laptop (Intel Pentium Processor N3710/4GB/1TB/39.62 (15.6")/FreeDOS 2.0/Integrated Graphics) from Paytm order no: order [protected] and I did Transaction of Rs 22129.00 through Net banking on 09/01/2017, NB Transaction No:[protected] and this product delivered to me on 12/01/2017.
            Because of the product was defective or not working properly I placed return request to Paytm on 12/01/2017 and return Picked up by them on 25/01/20017 . Paytm given me Casback of 2203.0 as per the Cashback policy on 10/01/2017 and After return pickup they did mail and Message me on 25/01/2017 like this :" We have Refunded Rs 19926.00 to your CBI bank for your order Id :[protected] on Paytm.Your bank could take 7 working days to credit to you " but still I don't get my refund. After 7 days receiving this message I did inquiry to bank they told that Paytm do no credit amount to your account.
            Then I submit complaint to Paytm customer care through mail and still they giving same reply like this: " your issue has been highlighted to our relevant team and they might take up to 48-72 hrs to resolve the issue. Please be assured that as soon as we receive any confirmation from Relevant team, we will update you".
            I think they are doing nothing to solve this issue. Sir Today there are 22 days(25/01/2017 to 15/01/2017) completed but still I don't get my money refund, I am getting worry about this . This amount is very large for me, I did trust on Paytm and did this transaction. Sir please take strict action against this and help me to get my money Refund. please do needful .
            Thanking You.
            Hello! I am unable to receive money from my customers. It is getting deducted from their account but not received in my account.
            Please help.
            ORDER NO. [protected] 9th feb 2017 4:47PM 1 ITEMORDER TOTAL Rs 43 Recharge of Airtel Mobile [protected] Price :Rs 43 Qty :1 Sold By :Airtel Processing your order
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              S
              saigopal43
              from Chennai, Tamil Nadu
              Feb 15, 2017
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              Resolved

              Address: Guntur, Andhra Pradesh, 522265
              Website: paytm.com

              When i try to add money from my credit card to wallet it is getting failed

              my paytm id : [protected]

              below are the order id's that are failed

              date : 15/02/2017

              order ids:

              [protected]

              [protected]

              [protected]

              [protected]

              [protected]

              when i tried to contact the customer care, they are not responding. And proper customer support is not available.

              Kindy help us in resolving this
              Feb 20, 2017
              Complaint marked as Resolved 
              Its resolved
              Feb 16, 2017
              Updated by saigopal43
              Hi team,

              This issue is not yet resolved.

              Kindly help us in this.

              Thanks,
              saigopal
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                J
                Jeetu Parihar
                from Lucknow, Uttar Pradesh
                Feb 15, 2017
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                Address: Tonk, Rajasthan, 304804
                Website: paytm

                Dear sir
                I have not reached
                but he sent mony from paytm

                radheshyam gurjar

                mobile no. - [protected]
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                  S
                  Srini1996
                  from Bengaluru, Karnataka
                  Feb 15, 2017
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                  Address: 560076

                  Earlier my balance was Rs 311 and I added Rs 200 in the wallet 2days past, but still my balance is showing Rs 200 only.where Rs 311 has gone...plz clarify... I m tired of calling cus care but no option available 2tak 2ur rep whereas ur cus care is telling bal rs 311 n sometimes rs, , 200 whereas it shud b Rs, 511
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                    R
                    Rock Singh
                    from Luckeesarai, Bihar
                    Feb 14, 2017
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                    Address: 800012

                    My money was cut by paytm but my DTH was not recharge
                    Call me [protected]
                    +1 photos
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                      R
                      rakkar
                      from Kalaikunda, West Bengal
                      Feb 14, 2017
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                      Address: 732127
                      Website: [email protected]

                      Where is my order till date not received .send or refound my amount imdtly
                      i made several complain/request.

                      Paytm Order # [protected] has been successfully placed
                      5 messages
                      Paytm Sun, Feb 5, 2017 at 1:45 PM
                      To: verma.kushal.[protected]@gmail.com
                      Hi kushal verma,
                      Your order is placed successfully.
                      Lenovo K6 note 4GB (Dark Grey)
                      Price: Rs. 15900
                      Order ID #[protected] | Date Sun, 05 Feb 2017
                      Delivery Address
                      BSC
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                        K
                        krishnakrthk
                        Feb 14, 2017
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                        Address: Chennai, Tamil Nadu, 600113
                        Website: paytm.com

                        I have booked the bus ticket using Paytm. But unfortunately I have cancelled the ticket. So the cancelled amount has credited in my Paytm wallet. I have transferred my paytm wallet amount to my bank account on Feb 2-2017. They mentioned 7 working days it will take time to reflect in my bank account. But as they promised, it is not reflected. I have contacted may times through phone and mail. But there no proper respond.
                        +1 photos
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                          H
                          hitendra pendam
                          from Pune, Maharashtra
                          Feb 14, 2017
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                          Address: Gondia, Maharashtra, 441601
                          Website: www.paytm.com

                          Electricity bill not pay
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                            K
                            kinjal sheth
                            from Mumbai, Maharashtra
                            Feb 14, 2017
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                            Paytm — Payment has been deducted from my paytm wallet but transaction failed related to IRCTC app booking


                            I've booked a movie ticket from Paytm app through my state bank of India but the transaction was failed and the money was deducted from my bank for which I haven't got the refund yet. I have lodged a complained to paytm but no action has been taken from their side.
                            My movie tickets order no [protected] 6.38 pm
                            Also order no [protected] 12.4 pm
                            Please solve my problem
                            +1 photos
                            Feb 14, 2017
                            Updated by kinjal sheth
                            've booked a ticket from Paytm app through my state bank of India but the transaction was failed and the money was deducted from bank for which I haven't got the refund yet. I have lodged a complained to paytm but no action has been taken from their side. please solve my problem because I need money immediately
                            My order date and no 24\1\17 [protected] 6.36 pm
                            Second order no 24\1\[protected].49 pm
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                              Ñ
                              Ñęěřäj Řøx
                              from Samalkha, Haryana
                              Feb 14, 2017
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                              Address: 282010
                              Website: Paytm

                              My name is neeraj prajapati
                              My paytm account number [protected]
                              My paytm amount date 04 February 2017
                              My paytm amount time 04 February 2017 12:05 pm
                              Mere bank account se 1630 rupy kat gye hai... but abhi tk mere paytm wallet me ni aaye hai..or na hi koi response mila hai ki kb tak mera amount muje mil jayega...
                              Ab mai company ke khilaaf action lunga..
                              Agr jldi jaldi muje amount mil gya toh thik hai. Wrna mai action lunga...
                              Mai torent power bill pay kr rha tha..na bill pay hua or na hi mera amount paytm wallet me aaya..sirf bank account se amount kat gya
                              Meri bank indian overseas bank hai
                              Branch gla mathura
                              Thank you..
                              +1 photos
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                                J
                                jyothi madhavarapu
                                from Ahmedabad, Gujarat
                                Feb 14, 2017
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                                Address: Bangalore, Karnataka, 560075
                                Website: Paytm

                                Hello, my name is madhavarapu jyothi i have orderd a spectacles order no is. # [protected]. Actually i have shifted to bengaluru so i don't know the exact address of where am staying. By mistake i have given wrong delivery address. So this is my request please change my shipping address. Mu new shipping address is given below.

                                Order no:- #[protected]

                                Svs deluxe women's pg
                                House number :- #696
                                New thippasindra market,
                                5th main 8th cross
                                Bangalore-560075
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                                  S
                                  sureshvpd
                                  from Delhi, Delhi
                                  Feb 14, 2017
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                                  Address: 636453

                                  Today I have booked Via IRCTC a train ticket. Payment made from ICICI internet banking thru PAYTM MOBILE SOLUTION vide transaction reference no. [protected] for Rs. 1786.5. Payment not transferred to irctc and ticket not booked. Refund required. For any clarification, pl contact [protected]. mail id suresh.[protected]@jsw.in. Message from icici

                                  You have made an online payment of INR 1786.5 with Transaction ID [protected] towards payee PAYTM MOBILE SOLUTION from your Account XXXXXXXX9048 on Feb, 14, 2017 at 11:55 hours
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                                    C
                                    Chandrasekar EL
                                    from Bengaluru, Karnataka
                                    Feb 14, 2017
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                                    Address: 560093

                                    Respected sir,

                                    On 4th feb.2017 i wrote a mail to your customer care stating that there is discrepancy of rs.386/-. On 4th feb.2017 as i was booking uber cab to go to bangalore city railway station to perform our journey to tirunelvelli to see my ailing uncle. Meanwhile i received a call from one mr. Ravi varma of paytm that he is going sort out the discrepancy and asked my email address and date of birth, i declined to give but he told it is for security reasons then i gave my email and date of birth. After few minutes i started getting messages from citibank that an amount of rs, 10000, rs.9987, rs.10000, rs.19000 and rs.25000 totaling rs.73987/- withdrawn fradulantly via 5 transaction.
                                    The mob. No. Of contact is [protected], [protected] and [protected]
                                    Date: 04/02/2017 time : 2.38 pm

                                    My name: el chandrasekar
                                    Citibank a/c no.[protected] card no.[protected].

                                    Today also i received a call from one of your executive asking my bank details i declined except the citibank a/c no and ifsc code since he was telling me he was trying to transfer rs.44000/- out of 73987/- fraudulantly withdrawn he was persisting about some private bank details so that he can transfer when i asked about the identity he disconnected the call.

                                    Sir, i am retired official of psu receiving a meagre amout of rs.1855/- pension a month is shocked. I urge you to book the culprit who is bringing a bad name to your company and restore back my money in my savings bank account. I already raised a complaint to pmo's offfice attached the fir copy for their action.

                                    Regards

                                    El chandrasekar ([protected])
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                                      Y
                                      Y meek moses
                                      from Delhi, Delhi
                                      Feb 14, 2017
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                                      Address: Jaipur, Rajasthan, 302020
                                      Website: paytm.com

                                      Venue world trade park
                                      We confirmed with the man at the counter the 100&cash back applies to the orders today via paytm. Now the bill says i have paid 1300 odd rupees and the cash back was 30rupees.. I would request you guys to understand the matter and take measures.
                                      Bill number: [protected]
                                      Dine in menu
                                      Total bill amt: 1400

                                      Expecting an speedy resolution

                                      Thank you
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                                        S
                                        Siva Sai Teja
                                        from Tanuku, Andhra Pradesh
                                        Feb 14, 2017
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                                        Address: 500020
                                        Website: Paytm

                                        Sir i transferred money to the wrong number of paytm user of amount 7, 250 rupees i have no idea what to do now.! I've called to that receiver phone but they refused to refund my money I'm completely helpless can you please help me i really want my money back.the receiver details is :- name (jithin) phone number is([protected]) ... contact me through my email address:- [protected]@gmail.com
                                        +2 photos
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