PayTM Mobile Solutions Complaints & Reviews

Date : 12th feb 2017
Time : 20:50:28

Account number : [protected]
Transaction date : 12/02/2017
Transaction amount : (Inr) 510.35
Transaction type : dr

Amount has been deducted from the bank end but not credited to r wallet.

Credit in the r wallet of refund the full amount asap.

Hi,
I had Rs200 as my balance or as shown in my Passbook. I used Paytm mainly for recharging my phone bills. After my recent recharge through Paytm I was left with the aaid amount. The Paytm app prompt me to sign up or set up a new log in details and when I ignore the prompt it shows my correct balance. But now, after signing up as prompted all my money (Rs200) is gone.

Please inquire and send me last one month transaction statement. It's not accesible on the app.

I have Purchase Motorola phone and i am facing some problem in my phone. my is only 2 months old. i have to Motorola Service center and we tall me that we not cover paytm order. i have also written many e-mail and call but no replay by Paytm.
so plz give a suggestion what i do.

I purchased an item of Rs. 1000/- from shopkeeper on 22.01.2017 who was having Paytm facility in his mobile for payment. I gave him my ATM card detail for payment of Rs 1000/-. The transation failed as shopkeeper did not get payment and he again entered my ATM card detail and this transaction was successful but my account was debited twice for Rs 1000/- with reference no. POS[protected] and POS[protected]. I waited for refund of Rs 1000/- in my account but so far not received. Therefore, kindly refund the amount to me immediately.

Dear sir / Madam

Please let us know more (details of fraudster) about below mentioned fraud transaction made through my card. I hope you will take it seriously to maintain your reputation in digital / cashless market.

Publish Date Mobile No Delivery Status Delivery Time Sender ID Message Tag Operator Circle
31/12/2016 15:14 [protected] Delivered 31/12/2016 15:14 SBICRD OL_P_Paytm Mobile Solutions Pv_INR. 5000.00 BSNL GSM Karnataka
31/12/2016 15:08 [protected] Delivered 31/12/2016 15:08 SBICRD OL_P_Paytm Mobile Solutions Pv_INR. 5000.00 BSNL GSM Karnataka
31/12/2016 15:23 [protected] Delivered 31/12/2016 15:23 SBICRD OL_P_Paytm Mobile Solutions Pv_INR. 7000.00 BSNL GSM Karnataka
31/12/2016 15:17 [protected] Delivered 31/12/2016 15:18 SBICRD OL_P_Paytm Mobile Solutions Pv_INR. 5000.00 BSNL GSM Karnataka
Transactional SMS Details

Publish Date Mobile No Delivery Status Delivery Time Sender ID Message Operator Circle
31/12/2016 15:17 [protected] Delivered 31/12/2016 15:17 SBICRD Transaction of Rs.5, 000.00 made on SBI Credit Card XX8555 at Paytm Mobile Solutions on 31 Dec 16 . BSNL GSM Karnataka
31/12/2016 15:21 [protected] Delivered 31/12/2016 15:21 SBICRD Transaction of Rs.5, 000.00 made on SBI Credit Card XX8555 at Paytm Mobile Solutions on 31 Dec 16 . BSNL GSM Karnataka
31/12/2016 15:13 [protected] Delivered 31/12/2016 15:13 SBICRD Transaction of Rs.5, 000.00 made on SBI Credit Card XX8555 at Paytm Mobile Solutions on 31 Dec 16 . BSNL GSM Karnataka
31/12/2016 15:24 [protected] Delivered 31/12/2016 15:25 SBICRD Transaction of Rs.7, 000.00 made on SBI Credit Card XX8555 at Paytm Mobile Solutions on 31 Dec 16 . BSNL GSM Karnataka

Regards,
Sanjay Dhadde
[protected]

On Feb 5 2017 money was sent from [protected] to [protected] the amount was 4500rs.
money was deducted instantly but was not received by him.
i put a query earlier too 2 times since then and i got mail 2days back that money has been sent to [protected]. 48hrs are already up n still the amount is not reflected.
There is just one customer helpline number where the machine answers. which is not helpful at all!!
i am very upset due to the inconvenience caused that too from such a big company!

On Feb 12 2017 money was sent from [protected] to [protected] the amount was 4500rs.
money was deducted instantly but was not received by him.
i put a query earlier too 2 times since then and i got mail 2days back that money has been sent to [protected]. 48hrs are already up n still the amount is not reflected.
There is just one customer helpline number where the machine answers. which is not helpful at all!!
i am very upset due to the inconvenience caused that too from such a big company!

It's been more than a month when i paid for an order Rs.400, and the foodvista company is still holding that money whereas that order never got placed and paytm simply deducted my money, please help
i have all the supporting documents and records and screenshots and this is not the first time it's happening every time it happens i have to leave all my work and sit to resolve these kind of issues

OderderID :is[protected]
I live inside IIT Bombay Campus.there are no courier facility within 4 kilometers.The box size is 7*4*2 feet and its heavy.it's too big that it can't even fit in the auto rikshaw.I need to do a cab for going to Courier office and also and need to do an auto rickshaw while coming back to my hostel.this will charge a lot.I am not willing to do this even if you pay me this expenses.
I request you to pick up this order whenever pickup service is available.

once again I would like to clarify about reverse shipping, the cycle was received in poor packing.I will be returning the cycle in same packing and any further damages during shipping won't be entertained by me. I should receive my refund under any circumstances.I want you to specifically acknowledge this condition.
they are not replying and closing the query without resolving it.

I made payment to Airtel via Paytm in 3rd week of January but Airtel still shows as outstandding.
Because I out of country tried emailing to [protected]@paytm.com but got this reply:
"We have stopped monitoring this email address and your email is not being looked at by anyone.
If you have an issue with a Paytm order or for any other issue - please go to http://paytm.com/care" and there is no email except to call them.
How can this kind of service be entertained?
As dumb Rahul says, does PayTM really mean pay to Modi and not the actual recipients?
What the hell is RBI doing?

My name is Priyanka. My emai id is - [protected]@gmail.com.
My txn id is [protected]. My amount rs 1000 got deducted regarding withdrawn against dispute and i haven't made any transaction or any kind of purchase. Plzz refund my money back in my account. The amount got deducted on 06/02/2017. I received the phone call regarding that only once and it didn't get resolved after that also. It's been 1 week and i haven't received any information regarding that. It's our hard earning and you are doing like this. Plzz refund it back as soon as possible

I have done two recharges using paytm... Paytm provided the current plans for Tata docomo in Karnataka, ... I wanted to recharge for 200 full talk time... But after recharging, I get a text from docomo saying the recharged amount is only 173/-... I have done this twice... Paytm has a very irresponsible and irresponsive customer support... I am hoping this complaint forum helps.

Previously I appreciated it but now I am facing big trouble due to PayTM. They robbed my money.
I tried to book railway ticket and paid through Paytm but I shocked to know that my money was debited from my bank account even when the ticket booking was failed. Paytm confirmed the transaction and give an ID. but there is no detail about that ID on Paytm also any email ID is not provided by them for support. On top of that the so-called customer care is totally careless about the customer. they kept putting me on hold every time and I was thinking that only Telecom customer care were STUPID but these guys are WORST . if Paytm wants to grow it needs to fix these type of problems. for reference I am mentioning that Transaction ID [protected]
Now I want refund or a serious action against paytm.

Payment of rs 800 mobile bill of [protected] done through paytm on 7th feb is not confirmed to vodafone please check that

Dear sir
i have 600rs in paytm wallet my friend transfr i want to transfer in my bank account but unfortulatly i forget my password n i creat new paytm account after creat i complain about this n merge my account but i have 0 balance i tried to open both paytm account n it open but my balance in both account is 0 i lost my account
please refund my amount

Respected sir/madam

I have my Paytm Account with mobile number [protected]. I have recharged my paytm account RS 250 on 08/12/2016 and RS 450 on same date. But the money not credited in my paytm account and total 700 debited from my bank account .
I thought money will be credited after 2 days till now money not credited to my paytm account and no proper response paytm side.

Kindly resolve by paying pack the money or credit 700 to my paytm account.
Please consider the issue seriously.

I am attaching the transaction details and please resolve the issue as soon as possible

Regards

M VIMALRAJ
([protected])

एम्प्लोइ सोलुशन दिल्ली paytm का गलत इस्तामल कर रहे है.
जॉब देंगे बोलते है paytm द्वारा पैसे जमा करते है, और फोन कॉल नाही उठाते.
कृपया ऐसे लोगो कि कंप्लेंट कारे. और paytm अकॉउंट बंद करें.

I booked a flight ticket on 11th jan 2017 and same cancelled on 13th Jan 2017. Before ticket booking i checked that is refundable but after cancellation they denied and said that cancellation charges were high more than booking amount. Ticket amount was 2088/-Rs. only
Order ID is [protected]
In ticket is clearly mentioned that your amount is refundable.
If amount is refundable than how can high cancellation charges from booking amount. When i called paytm customer care on 11 Feb 2017 they told me that cancellation charges is four thousand something.

When i cancelled the ticket it was showing that 288 Rs. applied as cancellation charges and 1800/- Rs. amount will be refundable.

Hi,

My Paytm -wallet balance is showing now Rs 0 balance, it should bet approx above 2800 +, Please find below traction dates i have deposited money to wallet from my Axis bank account .

I am see Wallet balance one back in wallet and suddenly showing balance Rs 0.

Axis bank money debited details in bank account .

[protected] Rs 200
28 dec-2016 --Rs 800
[protected] Rs 2000

Total = 2800 + old balance

Request to credit back to my wallet balance to Rs 2800 +

My Mobile number - +91-[protected]

Thanks & Regards
Seshagiiri Rao
Hyderabad

Complaint Reference No. 14076143
On 14th Dec 16, I sent an amount of Rs.1500/- to my friend Mr. Ashok Pamnani on his mobile No. [protected] from my mobile No. [protected] and transaction ref no. is [protected]. But I am very sorry to advise that this amount neither has reached to the payee nor returned back to my account till now.
I have since then number of times written to the Paytm but they are asking screen shot of the message received by the payee in his mobile no. I have advised that the payee has not saved any message and he is unable to provide the same. This situation is really very shameful like such a big reputed online company. I onceagain request that please resolve the issue otherwise I shall be forced to take a legal action for this.

RK Bajajani
[protected]
Dated: 11/02/2017