Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20045
Resolved
1743
Unresolved
18302
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 479

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rk Bajajani
from Noida, Uttar Pradesh
Feb 11, 2017
Report
Copy

Address: New Delhi, Delhi, 110019
Website: Pay TM Mobile Solutions

Complaint Reference No. 14076143
On 14th Dec 16, I sent an amount of Rs.1500/- to my friend Mr. Ashok Pamnani on his mobile No. [protected] from my mobile No. [protected] and transaction ref no. is [protected]. But I am very sorry to advise that this amount neither has reached to the payee nor returned back to my account till now.
I have since then number of times written to the Paytm but they are asking screen shot of the message received by the payee in his mobile no. I have advised that the payee has not saved any message and he is unable to provide the same. This situation is really very shameful like such a big reputed online company. I onceagain request that please resolve the issue otherwise I shall be forced to take a legal action for this.

RK Bajajani
[protected]
Dated: 11/02/2017
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rpndr
    from Kanpur, Uttar Pradesh
    Feb 11, 2017
    Report
    Copy

    Address: 125051
    Website: Paytm

    I sent 5000 rupees to [protected] on last Saturday.Reciever did not got money in his wallet but money is deducted from my wallet.Please do solution of this problem.My wallet mobile number is [protected].My name is Rupender jangra and receiver name is Satnarain mittal.Its been fully one week that the receiver did not received money in wallet.please solve this quickly.
    +3 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Q
      Qaiser Rocking
      from Samastipur, Bihar
      Feb 11, 2017
      Report
      Copy

      Address: Bhagalpur, Bihar, 812002

      Hello. I had a train reservation on 08-02-17 from source ABP TO BGP. Train no is 13484 and amount is rs 1780. Train is canceled on that day by railways so I got message from IRCTC that your amount is refunded 1780 but in my paytm balance the amount is not added. So kindly refund it as soon as possible. My mobile no is [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mali rupesh
        from Rajkot, Gujarat
        Feb 12, 2017
        Report
        Copy

        Address: 390019

        RUPESH MALI 
        SHREE SATYANARAYAN KRUPA,
        SUNFLOWER SOCIETY,
        DIWALIPURA,
        OLD PADARA ROAD,
        VADDOARA – 390015                                                                                      MOB : +91 [protected]

        My Name is Rupesh Mali. I have purchase mobile GIONEE M4 Through PAYTM Online services for the dated 21th January 2016. My Order Is [protected]. In while the 21st January 2016 to 01stJanuary 2017 the mobile are not working. So I go through Gionee Care Centre for reparing. But They reply Mobile are not reparable. They give me a DOA – DEAD ON ARRIVAL Letter issued  on 25thJanuary 2017. And I have got this letter on 10th of February 2017.

                  So I want to you are collect the Said mobile and replace it. As soon as possible. Please collect the mobile on above address.

        Please do it need fully
        RUPESH MALI 
        SHREE SATYANARAYAN KRUPA,
        SUNFLOWER SOCIETY,
        DIWALIPURA,
        OLD PADARA ROAD,
        VADDOARA – 390015                                                                                      MOB : +91 [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Abhishek Rohilla
          from Mumbai, Maharashtra
          Feb 11, 2017
          Report
          Copy

          Address: 411027

          Few days back. I transferred money to the another number by mistake. I have been creating tickets on tickets. Till i did'nt recieve the money back. Please take legal action and the amount is not small(1950).
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Virti Shah Parekh
            from Mumbai, Maharashtra
            Feb 11, 2017
            Report
            Copy

            Address: 400067

            Have did 1 paytm bill payment of rs 5719- on 26th dec. 2016
            But the payment of rs 5719 was failed..
            Now i dint get my payment of rs 5719..
            Plz find below claim report received form one 97 communications regarding transaction date.26/12/2016 of rs.5, 719/-.

            Transaction reference no is[protected]
            My order number is - [protected]
            Now its been 45 to 50 days my payment not yet come back plz do sum so i can get my rs back its a big amount for me so plz do sum big steps...
            Thank you
            Virti
            My number is [protected]
            +2 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Chaitanya Naidu
              from Hyderabad, Telangana
              Feb 11, 2017
              Report
              Copy

              Address: 530016
              Website: Justickets

              Sir, On december 23rd I had booked 2 tickers using Justickets site, it had payment option through paytm. I've used that option and paid amount 210 Rupees from my card by paytm. After all the process done, something had happened and money had deducted from my account but tickets hadn't booked. I've immediately complained to Justickets, they said that my amount will hit my account in 7-10 working days. A month had passed but my money didn't transacted into my account. I complained again to Justickets and later they said to get in touch with Paytm regarding the refund. So I had written my complaint to you. Please give me a reply according to this issue. Thanking you
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sayan Bhattacharjya
                from Mumbai, Maharashtra
                Feb 11, 2017
                Report
                Copy

                Address: Gurgaon, Haryana
                Website: www.paytm.com

                I have ordered a guess women watch (order no [protected])worth 15k. Got the watch and the quality is really bad, most probably a duplicate duplicate. I have requested return but there is no response from their end.
                When I call the customer care there is only IVR and no way to interact directly with anyone. The I've promises to get a call back arranged but no call back.
                I am afraid now that Paytm will not refund the money.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  DrChetti Vijay kumar
                  from Bengaluru, Karnataka
                  Feb 11, 2017
                  Report
                  Copy

                  Address: Khammam, Andhra Pradesh, 507117
                  Website: Wallet balance suddenly showed 0 rs/-

                  Hi,
                  In my paytm account already 400 was there. again I added amount of 5000 rs on 15th January 2017, I have used 3000, now my account showing 0 rs/- balance . please help me,
                  I cant reach customer care to discuss my problem.
                  I tried their numbers but no use.
                  My registered mobile number on Paytm is [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Harpreet Insan
                    from Lucknow, Uttar Pradesh
                    Feb 11, 2017
                    Report
                    Copy

                    Address: Sri Ganganagar, Rajasthan, 335041

                    Sir ...mr wallat paytm me ek wallat se 5000 rp send kare hai parntu mere pytm accut me nhi ae hai...or samne yani ke bejne wale ne muje sand money ke screen shot be beja hai.par mere accout me ash koe tranjction nhi hoya hai...plz sir help me my paytem wallat nuber[protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      anuragkumarsengar
                      from Lucknow, Uttar Pradesh
                      Feb 11, 2017
                      Report
                      Copy

                      Address: Agra, Uttar Pradesh, 282007
                      Website: www.consumercomplaint.

                      Patym मे Rs.700 Ka Recharge कर रहा था फिर Recharge नंही हुया था । Bank मे से Rs.700कट गऐ। 11days से इत जार कर रहा था। फिर भी Bank या Patym मे Rs.700 वापस नंही आऎ Please Rs.700 जल्दी ही लोटा ने कापिरिया कर।
                      Feb 11, 2017
                      Updated by anuragkumarsengar
                      Please help me
                      Feb 11, 2017
                      Updated by anuragkumarsengar
                      Not transfer id
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Pranoti Meher
                        from Pune, Maharashtra
                        Feb 11, 2017
                        Report
                        Copy

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 400411
                        Website: paytm.com e commerce

                        I had paid a Mobile no through paytm ..receiver did not receive the amount..on mailing customer care they told maybe accounts need to be merged then u will receive immediately..I told receiver to merger her account..ie one account having. Mail id n phn no..still amount did not reach ...on this disappointment I asked the team to return my money to my bank account ..they asked for details in pdf..N now when m providing the same I get to know there is a donot reply mail..that paytm has stopped entertaining this mail id..and on calling the customer care no ..there are so much of options..we go till end ..N see there is nothing for us here n then on ending the call u have ur 10 rs cut for nothing !
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          gunjan kunar
                          from Samastipur, Bihar
                          Feb 10, 2017
                          Report
                          Copy

                          Address: Samastipur, Bihar, 848114
                          Website: Browser

                          By mistake money transfer to [protected] instead of [protected] plz help me any on [protected]@gmail.com. in the 1st transaction Rs 3000 while in second transaction Rs 1000 simultaneously transferred to the account. I don't know what to do, if any one that can help plz messageme on my above gmail.
                          Thanks in advance. Plz!!!
                          Plz!!! Help me and refund it in my paytm wallet .
                          I have paid two transactions worth of 3000 (Transaction ID : [protected]) Rs. + 5000Rs.(Transaction ID : [protected]) on 11.02.17. But my order is cancelled after the money transfer is completed. But the amount is not transferred back by the person who received the amount from me. Looks like the person is fraud. It it possible to withdraw money from this account? Mobile of this fraud person is [protected]
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Saket Kumar Gupta
                            from Dimapur, Assam
                            Feb 10, 2017
                            Report
                            Copy

                            Address: New Delhi, Delhi
                            Website: IRCTC and PAYTM

                            Paytmag — Refund not credited

                            2 Reviews
                            Pr prince6286 on Jan 17, 2017
                            Submit a Complaint
                            Refund not credited
                            I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                            Transaction ID : [protected]
                            I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

                            Transaction ID :[protected]
                            trans date- 03-Feb-2017
                            refund id - ID:Failed [protected]
                            03-feb-2017

                            Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              nkmohanty
                              from Asansol, West Bengal
                              Feb 10, 2017
                              Report
                              Copy

                              Address: Angul, Odisha, 759128

                              I have been almost regularly used Paytm to recharge mobile as well as DTH. But on 07.02.2017, In order to recharge my mobile No.[protected] for Rs120/- has been debited from my A/c . But the mobile is not charged so far. I do not where the money went from IOB Account.

                              You are requested to Please Look into the matter and refund the amount to my paytm wallet

                              Thanking you,

                              Yours faithfully

                              N K Mohanty
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                I
                                itistapan
                                from Bengaluru, Karnataka
                                Feb 10, 2017
                                Report
                                Copy

                                Address: Kolkata, West Bengal

                                In the month of Nov., 2016 I have downloaded the Paytm apps in my mobile and an amount of Rs.1000/- is credited in this account in the month of December, 2016 . But when I am going to login my paytm account through my mobile app. a message is displayed that 'your account is temporarily blocked for login' and that's why i am in a serious problem to make any payment to the different parties through the same.Now, I would request you to make running my paytm account as early as possible.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Khushu Banna
                                  from Lucknow, Uttar Pradesh
                                  Feb 10, 2017
                                  Report
                                  Copy

                                  Address: Jaipur, Rajasthan
                                  Website: [email protected]

                                  Sir my transaction was failed on 30-dec2017, when I was added money from my ATM card to paytm wallet and after some time the transaction was failed and money not gone on any way So I don't know where my money gone and my money was not refunded .Added money is 7100 rupee and and I waiting for your response as soon possible cont no. [protected]
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Madhan Komirelli
                                    from Hyderabad, Telangana
                                    Feb 11, 2017
                                    Report
                                    Copy

                                    Address: Hyderabad, Andhra Pradesh, 500045

                                    Im madhan mobile number [protected].. im sending the money to my friend account number [protected] dasare mahesh 5000rs on 6th february 2017.. A small mistake [protected] credit amount.. plz slov this..
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      vijaykumarsadhu
                                      from Delhi, Delhi
                                      Feb 10, 2017
                                      Report
                                      Copy

                                      Address: Bangalore, Karnataka, 560087
                                      Website: www.paytm.com

                                      My friend sent me 5000 rs to my paytm account where as now its showing zero balance in my account

                                      i tried to reach Paytm possible ways which is not helped

                                      my contact no is [protected]
                                      amount i got it from [protected]

                                      and transaction id is [protected]
                                      +3 photos
                                      If I book a refundable flight ticket from paytm, and due to any reasons if I cancel it, how much refund will I get ?? The total amount or will there be any cancellation charges ??

                                      My account is showing zero balance - Comment #2657542 - Image #0
                                      Hi,
                                      yesterday I made payment to a wrong phone number(i.e.[protected])... Please try to refund my payment of Rs. 95 from this no.

                                      Thanks and Regards
                                      Pranjal
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Dharma Watane
                                        from Jaipur, Rajasthan
                                        Feb 10, 2017
                                        Report
                                        Copy

                                        Address: New Delhi, Delhi, +91

                                        Mene train ki ticket booking kari thi jo ki nahi hua pr mere bank Ac se paise debit hogaye jo ki mere paytm wallet credit hogaye tha jo ki mene return mere bank Ac me send kiye pr paytm wallet statutes success full dikha raha hai pr mere bank Ac me paise nahi aaye mere
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit