| Address: Ahmedabad, Gujarat, 380009 |
I downloaded paytm app in my mobile [protected]. In the morning, it was sowing balance more than Rs.200/- and I transferred amount of Rs.500 in Paytm account. Thereafter, I used only service o[censored]ber and payment for the service was Rs.52.50. However, after said payment, balance is showing at Rs.408/-. In view of this, there was some misappropriation of my amount. To reconcile, please send me details of opening balance as on 09.02.2016, added during day, paid during day and closing balance. Hope that to sustain your reliability in the field, you will provided me the above details and explain why amount is showing at Rs.408/- instead of making payment of Rs.500 today in addition of opening balance which was more than Rs.200
Before we as a customer lose trust on paytm's customer service, it is a humble request if you could please take the necessary action and respond to this at the earliest.