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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 481

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S
Sagargk77
from Pune, Maharashtra
Feb 9, 2017
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Address: 414302

Paytm Wallet Transaction Id:[protected]
transfer to my sbi account but till not credited in my account
paytm says transaction is successfull
more than 20 days are pass.
more than 10 complaint register with paytm
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    H
    hemant hb
    from Mumbai, Maharashtra
    Feb 9, 2017
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    Address: Ludhiana, Punjab, 141003
    Website: paytm.com

    My PAYTM register mobile no. [protected] Deducted in wallet 4000.00 but not received in bank my account no. [protected]

    Wallet order id no. [protected]
    Transferred id [protected]
    Date 29/12/2016 Time 8.48 am
    Register mobile no.[protected]
    Email id :- [protected]@gmail.com

    41 days old this issue
    plzzz sir salutation
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      G
      gurjeet singh313
      from Amritsar, Punjab
      Feb 9, 2017
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      Address: Ambala, Haryana, 134003

      I could not recieve payment of rs 1200 from one of my customer this is my first transaction in pay tm . my transaction id is [protected] and i receive the confirmation msg also but did not get the payment,

      first off all custmer care not provided by third class company paytm. when u call them press one press two press three etc etc. after that no call from them or care.

      one of the third class app i ever used no support no care .
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        K
        kuldeep[ singh
        from Nangal, Punjab
        Feb 9, 2017
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        Address: Bathinda, Punjab, +91

        Sir im useing paytm by mistake I transfer five thousand to wrong no. At that no does not use paytm so above case I complaint to paytm care on feb 2/3 but they have no took action on this plz help such case. With thanx Kuldeep singh Mobile no.[protected] Distt Bathinda
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          D
          debanjan1990
          from Lucknow, Uttar Pradesh
          Feb 9, 2017
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          Address: Jaipur, Rajasthan, 302006
          Website: www.zoomcar.com

          ​​Hello,
          I have completed a trip on 3rd February with Zoomcar. My Transaction ID is [protected] and my booking ID is JPS6V9LML. I still did not get my refund of Rs.1500 to my Paytm Wallet. Customer care executives are not helping me out to get my refund.
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            Po Mo
            from Mumbai, Maharashtra
            Feb 9, 2017
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            Address: Mumbai City, Maharashtra
            Website: paytm

            Mobile no Cheng to ragistetion pls. Call me
            Feb 09, 2017
            Updated by Po Mo
            Not updated my new mobile number
            Feb 09, 2017
            Updated by Po Mo
            My new mobile number is not ragistet
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              S
              Sonil Madhwani
              Feb 9, 2017
              Resolved
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              Resolved

              Address: 462003
              Website: paytm.com

              Hi,
              This is on behalf of Ram Kumar Aswani, his icici account got debited with 11000/- on 27 Jan 2017 to paytm.Nobody seems to be authorized this transaction, hence the nature seems to be kind of suspicious and fraudulent. He is not using paytm at all. On talking to the bank customer care they provide the reference to the terminal id and retailer id as follows. The following retailer id as per the bank belongs to the paytm. Can anyone from the paytm provide details on this and help trace this money, as to if any wallet have been used for this money, please provide the user details and other information.
              Also their is no way a person can reach to Paytm if he's not paytm customer.

              Terminal Id : 00218923

              Retailor ID: [protected]

              Thanks,
              Sonil Madhwani
              on Behalf of Ram Kumar Aswani
              Feb 9, 2017
              Complaint marked as Resolved 
              Got the information, from the bank it is resolved now.
              Hi, Sonil
              Same thing happened with my friend. The account is with JK bank and they gave us the terminal ID of PAYTM wallet. How you got the details of the PAYTM account holder. Please let us know.
              Thanks
              Traversing 11's reply, Apr 20, 2018
              Hi Nain,

              I have the same problem. Did u get the phone number from the Terminal ID..?? Kindly help. Thank you.
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                S
                Sachin Grewal
                from Delhi, Delhi
                Feb 8, 2017
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                Address: New Delhi, Delhi
                Website: Paytm

                Information of product r worng 4 pic of price but giving 1 pic fake give my money back in my account
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                  A
                  aj113
                  from Palackattumala, Kerala
                  Feb 8, 2017
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                  Website: paytm.com

                  I am eligible for cashback of Rs. 10 per recharge per month as per their promo code GET100. But while trying to apply the promo code their site stops responding and shows OOPS message. When i try to redo the same, i'm told i have already applied the code and can only repeat it next month. This has happened now twice in the last two months robbing me off Rs. 20 in total. The recharge goes through easily if i do not try to apply the promo code.
                  Feb 08, 2017
                  Updated by aj113
                  While trying to contact their customer care that system uses some language i cannot follow and doesn't offer a change of language.
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                    K
                    kirti1990
                    from Hamirpur, Himachal Pradesh
                    Feb 8, 2017
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                    Address: Jaipur, Rajasthan, 302015
                    Website: paytm site

                    I cancelled order of fast track 6078Sm06 women analog watch which order no. was [protected] on 24th January 2017. that time i was purchased same watch in two times but one was cancelled immediately. after that i have received msg for cancellation.

                    i generated ticket many more times in Paytm site but there is no response till now.

                    still i have not received refundable amount of 2458 in my bank a/c.

                    i have uploaded cancellation screen shot in below attachment.
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                      B
                      BHAGIRATH CHANDAK
                      from Panaji, Goa
                      Feb 8, 2017
                      Resolved
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                      Resolved

                      Address: 182301
                      Website: FB page Golden Seal

                      This offered iphone7+ in cheaprate he told me to pay rs.1500 as a delivery charges through paytm on his number paytm no.[protected]. I pay to him through paytm, but product not received i tried to contact him but his phone switch off. Take necessary action on his paytm no. Pls refund my money action it. His another number are [protected]. Take action
                      Feb 15, 2017
                      Complaint marked as Resolved 
                      I have received the refund amount of Rs.1500/- from this number paytm No.7830005143.
                      Feb 08, 2017
                      Updated by BHAGIRATH CHANDAK
                      Harshit Taneja Company Name Golden Seal katra Udhampur jammu.This offered iPhone7+ in cheaprate he told me to pay rs.1500 as a delivery charges through Paytm on his number paytm No.[protected].i pay to him through Paytm, but product not received I tried to contact him but his phone switch off.take necessary action on his Paytm No.pls refund my money .His another contact number are [protected].pls kindly take necessary action on him and refund back my money immediately.

                      Feb 08, 2017
                      Updated by BHAGIRATH CHANDAK
                      Harshit Taneja Company Name Golden Seal katra Udhampur jammu.This offered iPhone7+ in cheaprate he told me to pay rs.1500 as a delivery charges through Paytm on his number paytm No.[protected].i pay to him through Paytm, but product not received I tried to contact him but his phone switch off.take necessary action on his Paytm No.pls refund my money .His another contact number are [protected].pls kindly take necessary action on him and refund back my money immediately.

                      Feb 08, 2017
                      Updated by BHAGIRATH CHANDAK
                      Harshit Taneja Company Name Golden Seal katra Udhampur jammu.This offered iPhone7+ in cheaprate he told me to pay rs.1500 as a delivery charges through Paytm on his number paytm No.[protected].i pay to him through Paytm, but product not received I tried to contact him but his phone switch off.take necessary action on his Paytm No.pls refund my money .His another contact number are [protected].pls kindly take necessary action on him and refund back my money immediately.

                      Feb 09, 2017
                      Updated by BHAGIRATH CHANDAK
                      Still I have not yet received no any update from u r end, still Paytm not taking action on him and still not resolved the issue . Pls note down my issue once again below issue .
                      This offered iPhone7+ in cheaprate he told me to pay rs.1500 as a delivery charges through Paytm on his number paytm No.[protected].i pay to him through Paytm, but product not received I tried to contact him but his phone switch off.take necessary action on his Paytm No.pls refund my money .Pls kindly take immediate necessary action on him and on his Paytm number and if possible Paytm can block his wallet . Pls help me out and kindly arrange refund my amount immediately.

                      Feb 15, 2017
                      Updated by BHAGIRATH CHANDAK
                      Hello Paytm team and consumercomplaints.in . Today, I have received my refund of RS.1500/- in to my Paytm from this mobile seller M/s.Golden Seal, Katra, Udhampur, Jammu . Today, His new employee Mr. Puneet Khandelwal refunded my money and unblock me on FB messenger and chat with me . Here, I have attached the chat FB messenger screenshot for u r reference .

                      Feb 15, 2017
                      Updated by BHAGIRATH CHANDAK
                      Hello Paytm team and consumercomplaints.in .Finally I got and received my refund of RS.1500/- from this seller today .

                      Today, I have received my refund of RS.1500/- in to my Paytm from this mobile seller M/s.Golden Seal, Katra, Udhampur, Jammu . Today, His new employee Mr. Puneet Khandelwal refunded my money and unblock me on FB messenger and chat with me . Here, I have attached the chat FB messenger screenshot for u r reference .
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                        K
                        kgrl
                        from Tanuku, Andhra Pradesh
                        Feb 8, 2017
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                        Address: New Delhi, Delhi
                        Website: paytm

                        I have ordered a spring mattress on 03-11-16 and I received the product on 23-11-16 . I received it in a bad condition . It was very bad the mattress was folded and some bad smell came out from it . MY ORDER NUMBER IS [protected] . I paid 36, 162 rupees . I placed the return order on 24-11-16, but there is no respond from paytm So, please help me to solve this problem
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                          J
                          jaikarannayakn
                          Feb 8, 2017
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                          Website: www.paytm.com

                          Sir we have added 3000 rupees to my account but i didn't got them in my wallet. I complaint about it at official website of paytm. they told to wait for 14 days and said the rupees will be in your debit card but it's about to be a month and I still didn't got them. It is my request to have a proper action. It's already too late. I couldn't wait more longer for it. When I tried more I didn't get any satisfactory result.
                          PayTM Mobile Solutions customer support has been notified about the posted complaint.
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                            Y
                            Yatin Keni
                            from Bhadrachalam, Telangana
                            Feb 8, 2017
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                            Address: 400067
                            Website: fraudulent transaction of Rs-4999/-

                            Dear Concern,
                            On behalf of Minakshi narendra Keni(Mumbai), she is senior citizen and pensioner. I am writing this to you .

                            She's holding ATM card.Card Number-[protected].On 8th February 2017 transaction of rupees 4999/- has been done.

                            But this transaction not done by her, it might be fraudulent transaction.

                            please look into this matter on priority and kindly revert back my money as soon as possible.

                            Thanks and regards
                            Minakshi N. Keni.
                            Yatin N. Keni
                            [protected]
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                              V
                              Vaibhav1992gupta
                              Feb 8, 2017
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                              Address: Jaipur, Rajasthan, 302017
                              Website: paytm.com

                              Sir/maam i have not received the money deposited by the customer into my wallet
                              1. Rs 444/- on 07/02/2017 at 10:01 pm
                              Transaction id - [protected]
                              2. Rs 500/- on 08/02/2017 at 12-18 pm
                              Transaction id - [protected]
                              But still the paytm wallet balance is the same rs 371/-.

                              Please let me know about transaction

                              Thank you

                              Avnish gupta
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                                V
                                Vaibhav Wahi
                                from Delhi, Delhi
                                Feb 8, 2017
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                                Address: New Delhi, Delhi, 110006
                                Website: Paytm.com

                                I've booked a ticket from IRCTC app through my paytm wallet but the transaction was failed and the money was deducted from my paytm wallet for which I haven't got the refund yet. I have lodged a complained to paytm but no action has been taken from their side.
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                                  T
                                  tikonaprince
                                  from Mumbai, Maharashtra
                                  Feb 8, 2017
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                                  Address: Thane, Maharashtra, 400610
                                  Website: paytm

                                  I had transfer money from my paytm wallet to wrong mobile no... That order is pending... But my money is not refunded... My order no is # [protected]... Pls contcat me... My pay tm registerd mobile no [protected]... Call now
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                                    K
                                    Kumarsatisha
                                    from Nandyal, Andhra Pradesh
                                    Feb 8, 2017
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                                    Address: Kolar, Karnataka, 563101
                                    Website: www.paytm.com

                                    Dear Sir/Madam,

                                    We are sent to Rs.7500.00 from paytm A/C to our Pragathi Krishna Gramina Bank Hudukula(PKGB0010661) Branch bank A/C, Nearly 2 Month(12.12.2016) completed and also many times inform to our Pragathi Krishna Gramina Bank Hudukula Branch Bangarapet, Kolar and also inform to Paytm customer care more then 6 times but till not responding, the problem was started nearly 2 Month till not getting amount to our Pragathi Krishna Gramina Bank Hudukula Branch Kolar account OR Paytm A/C. please solve this problem, we are losing Rs.7500.00 it's not a small amount and also we are very poor peoples. Please we are requested to rectify this issue as soon as possible.

                                    Paytm Details,
                                    Login ID : [protected],
                                    Paytm Wallet trn ID : [protected]

                                    Bank Details,
                                    Name : Vijaya Kumar,
                                    Bank : Pragathi Krishna Gramina Bank
                                    Branch : Hudukula (PKGB0010661)
                                    A/C No. : [protected]
                                    A/C Type : Saving A/C
                                    T Id No. : [protected]

                                    Rgds,
                                    Satish Kumar
                                    Contact No. :[protected]
                                    E-Mail.ID :[protected]@gmail.com
                                    Feb 09, 2017
                                    Updated by Kumarsatisha
                                    Dear Sir/Madam,

                                    We are sent to Rs.7500.00 from paytm A/C to our Pragathi Krishna Gramina Bank Hudukula(PKGB0010661) Branch bank A/C, Nearly 2 Month(12.12.2016) completed and also many times inform to our Pragathi Krishna Gramina Bank Hudukula Branch Bangarapet, Kolar and also inform to Paytm customer care more then 6 times but till not responding, the problem was started nearly 2 Month till not getting amount to our Pragathi Krishna Gramina Bank Hudukula Branch Kolar account OR Paytm A/C. please solve this problem, we are losing Rs.7500.00 it's not a small amount and also we are very poor peoples. Please we are requested to rectify this issue as soon as possible.

                                    Paytm Details,
                                    Login ID : [protected],
                                    Paytm Wallet trn ID : [protected]

                                    Bank Details,
                                    Name : Vijaya Kumar,
                                    Bank : Pragathi Krishna Gramina Bank
                                    Branch : Hudukula (PKGB0010661)
                                    A/C No. : [protected]
                                    A/C Type : Saving A/C
                                    T Id No. : [protected]

                                    Remainder 3

                                    Rgds,
                                    Satish Kumar
                                    Contact No. :[protected]
                                    E-Mail.ID :[protected]@gmail.com

                                    Feb 14, 2017
                                    Updated by Kumarsatisha
                                    Dear Sir,

                                    With reference to above Subject till not responding and till not resolve. Please solve as soon as possible.

                                    rgds,
                                    Vijay Kumar
                                    Ph : [protected]
                                    Feb 14, 2017
                                    Updated by Kumarsatisha
                                    Dear Sir,

                                    With reference to above Subject till not responding and till not resolve. Please solve as soon as possible.

                                    rgds,
                                    Vijay Kumar
                                    Ph : [protected]
                                    Feb 14, 2017
                                    Updated by Kumarsatisha
                                    Dear Sir,

                                    Paytm is one of the cheating company, We are are just now received from a call from Paytm, Ph No.[protected], Again they are cheated Rs.1750.00. We are going to Consumer Court with All details.

                                    Rgds,
                                    Vijay Kumar.
                                    Ph : [protected]
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                                      N
                                      naegamwala
                                      from Mumbai, Maharashtra
                                      Feb 10, 2017
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                                      Address: 110091

                                      I have book train ticket for Mumbai through net banking .my a/c has been debited Rs12101.50/not did i receive my ticket or booking amount my transaction description-1NB/[protected].
                                      pl look in this matter as still i am waiting for my booking or refund
                                      hoping for an early reply & refund.
                                      as transaction failed & a/c was debited pl try & refund amount which has been debited from a/c
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                                        D
                                        Darshan H
                                        from Tumkur, Karnataka
                                        Feb 8, 2017
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                                        Website: paytm.com

                                        Hi
                                        I paid for order from big basket through paytm. But the payment got declined from big basket. The amount got debited from paytm.
                                        There is absolutely no way to contact you regarding this issue.
                                        Your email [protected]@paytm.com is not working, phone customer service is asking for order ID which I cannot give because it was not a paytm order. No other way to contact you regarding this.
                                        Terrible.
                                        Transaction ID 2329411,
                                        The order got canceled at big basket. Please let me know about refund.
                                        I have the same issue
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