PayTM Mobile Solutions Complaints & Reviews

Address: Jaipur, Rajasthan, 302006

Website: www.zoomcar.com

Hello,
I have completed a trip on 3rd February with Zoomcar. My Transaction ID is [protected] and my booking ID is JPS6V9LML. I still did not get my refund of Rs.1500 to my Paytm Wallet. Customer care executives are not helping me out to get my refund.

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Address: Mumbai City, Maharashtra

Website: paytm

Mobile no Cheng to ragistetion pls. Call me

Feb 09, 2017

Updated by Po Mo Not updated my new mobile number

Feb 09, 2017

Updated by Po Mo My new mobile number is not ragistet

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Address: 462003

Website: paytm.com

Hi,
This is on behalf of Ram Kumar Aswani, his icici account got debited with 11000/- on 27 Jan 2017 to paytm.Nobody seems to be authorized this transaction, hence the nature seems to be kind of suspicious and fraudulent. He is not using paytm at all. On talking to the bank customer care they provide the reference to the terminal id and retailer id as follows. The following retailer id as per the bank belongs to the paytm. Can anyone from the paytm provide details on this and help trace this money, as to if any wallet have been used for this money, please provide the user details and other information.
Also their is no way a person can reach to Paytm if he's not paytm customer.

Terminal Id : 00218923

Retailor ID: [protected]

Thanks,
Sonil Madhwani
on Behalf of Ram Kumar Aswani

Feb 9, 2017

Complaint marked as Resolved

Got the information, from the bank it is resolved now.

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N

Nain

from Hyderabad, Telangana

Mar 14, 2018

Hi, Sonil
Same thing happened with my friend. The account is with JK bank and they gave us the terminal ID of PAYTM wallet. How you got the details of the PAYTM account holder. Please let us know.
Thanks

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Traversing 11's reply, Apr 20, 2018

Hi Nain,

I have the same problem. Did u get the phone number from the Terminal ID..?? Kindly help. Thank you.

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Address: New Delhi, Delhi

Website: Paytm

Information of product r worng 4 pic of price but giving 1 pic fake give my money back in my account

+4 photos

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Website: paytm.com

I am eligible for cashback of Rs. 10 per recharge per month as per their promo code GET100. But while trying to apply the promo code their site stops responding and shows OOPS message. When i try to redo the same, i'm told i have already applied the code and can only repeat it next month. This has happened now twice in the last two months robbing me off Rs. 20 in total. The recharge goes through easily if i do not try to apply the promo code.

Feb 08, 2017

Updated by aj113 While trying to contact their customer care that system uses some language i cannot follow and doesn't offer a change of language.

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Address: Jaipur, Rajasthan, 302015

Website: paytm site

I cancelled order of fast track 6078Sm06 women analog watch which order no. was [protected] on 24th January 2017. that time i was purchased same watch in two times but one was cancelled immediately. after that i have received msg for cancellation.

i generated ticket many more times in Paytm site but there is no response till now.

still i have not received refundable amount of 2458 in my bank a/c.

i have uploaded cancellation screen shot in below attachment.

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Address: 182301

Website: FB page Golden Seal

This offered iphone7+ in cheaprate he told me to pay rs.1500 as a delivery charges through paytm on his number paytm no.[protected]. I pay to him through paytm, but product not received i tried to contact him but his phone switch off. Take necessary action on his paytm no. Pls refund my money action it. His another number are [protected]. Take action

+1 photos

Feb 15, 2017

Complaint marked as Resolved

I have received the refund amount of Rs.1500/- from this number paytm No.7830005143.

Feb 08, 2017

Updated by BHAGIRATH CHANDAK Harshit Taneja Company Name Golden Seal katra Udhampur jammu.This offered iPhone7+ in cheaprate he told me to pay rs.1500 as a delivery charges through Paytm on his number paytm No.[protected].i pay to him through Paytm, but product not received I tried to contact him but his phone switch off.take necessary action on his Paytm No.pls refund my money .His another contact number are [protected].pls kindly take necessary action on him and refund back my money immediately.

Feb 08, 2017

Updated by BHAGIRATH CHANDAK Harshit Taneja Company Name Golden Seal katra Udhampur jammu.This offered iPhone7+ in cheaprate he told me to pay rs.1500 as a delivery charges through Paytm on his number paytm No.[protected].i pay to him through Paytm, but product not received I tried to contact him but his phone switch off.take necessary action on his Paytm No.pls refund my money .His another contact number are [protected].pls kindly take necessary action on him and refund back my money immediately.

Feb 08, 2017

Updated by BHAGIRATH CHANDAK Harshit Taneja Company Name Golden Seal katra Udhampur jammu.This offered iPhone7+ in cheaprate he told me to pay rs.1500 as a delivery charges through Paytm on his number paytm No.[protected].i pay to him through Paytm, but product not received I tried to contact him but his phone switch off.take necessary action on his Paytm No.pls refund my money .His another contact number are [protected].pls kindly take necessary action on him and refund back my money immediately.

Feb 09, 2017

Updated by BHAGIRATH CHANDAK Still I have not yet received no any update from u r end, still Paytm not taking action on him and still not resolved the issue . Pls note down my issue once again below issue .
This offered iPhone7+ in cheaprate he told me to pay rs.1500 as a delivery charges through Paytm on his number paytm No.[protected].i pay to him through Paytm, but product not received I tried to contact him but his phone switch off.take necessary action on his Paytm No.pls refund my money .Pls kindly take immediate necessary action on him and on his Paytm number and if possible Paytm can block his wallet . Pls help me out and kindly arrange refund my amount immediately.

Feb 15, 2017

Updated by BHAGIRATH CHANDAK Hello Paytm team and consumercomplaints.in . Today, I have received my refund of RS.1500/- in to my Paytm from this mobile seller M/s.Golden Seal, Katra, Udhampur, Jammu . Today, His new employee Mr. Puneet Khandelwal refunded my money and unblock me on FB messenger and chat with me . Here, I have attached the chat FB messenger screenshot for u r reference .

Feb 15, 2017

Updated by BHAGIRATH CHANDAK Hello Paytm team and consumercomplaints.in .Finally I got and received my refund of RS.1500/- from this seller today .

Today, I have received my refund of RS.1500/- in to my Paytm from this mobile seller M/s.Golden Seal, Katra, Udhampur, Jammu . Today, His new employee Mr. Puneet Khandelwal refunded my money and unblock me on FB messenger and chat with me . Here, I have attached the chat FB messenger screenshot for u r reference .

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Address: New Delhi, Delhi

Website: paytm

I have ordered a spring mattress on 03-11-16 and I received the product on 23-11-16 . I received it in a bad condition . It was very bad the mattress was folded and some bad smell came out from it . MY ORDER NUMBER IS [protected] . I paid 36, 162 rupees . I placed the return order on 24-11-16, but there is no respond from paytm So, please help me to solve this problem

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Website: www.paytm.com

Sir we have added 3000 rupees to my account but i didn't got them in my wallet. I complaint about it at official website of paytm. they told to wait for 14 days and said the rupees will be in your debit card but it's about to be a month and I still didn't got them. It is my request to have a proper action. It's already too late. I couldn't wait more longer for it. When I tried more I didn't get any satisfactory result.

PayTM Mobile Solutions customer support has been notified about the posted complaint.

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Address: 400067

Website: fraudulent transaction of Rs-4999/-

Dear Concern,
On behalf of Minakshi narendra Keni(Mumbai), she is senior citizen and pensioner. I am writing this to you .

She's holding ATM card.Card Number-[protected].On 8th February 2017 transaction of rupees 4999/- has been done.

But this transaction not done by her, it might be fraudulent transaction.

please look into this matter on priority and kindly revert back my money as soon as possible.

Thanks and regards
Minakshi N. Keni.
Yatin N. Keni
[protected]

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Address: Jaipur, Rajasthan, 302017

Website: paytm.com

Sir/maam i have not received the money deposited by the customer into my wallet
1. Rs 444/- on 07/02/2017 at 10:01 pm
Transaction id - [protected]
2. Rs 500/- on 08/02/2017 at 12-18 pm
Transaction id - [protected]
But still the paytm wallet balance is the same rs 371/-.

Please let me know about transaction

Thank you

Avnish gupta

+2 photos

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Address: New Delhi, Delhi, 110006

Website: Paytm.com

I've booked a ticket from IRCTC app through my paytm wallet but the transaction was failed and the money was deducted from my paytm wallet for which I haven't got the refund yet. I have lodged a complained to paytm but no action has been taken from their side.

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Address: Thane, Maharashtra, 400610

Website: paytm

I had transfer money from my paytm wallet to wrong mobile no... That order is pending... But my money is not refunded... My order no is # [protected]... Pls contcat me... My pay tm registerd mobile no [protected]... Call now

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Address: Kolar, Karnataka, 563101

Website: www.paytm.com

Dear Sir/Madam,

We are sent to Rs.7500.00 from paytm A/C to our Pragathi Krishna Gramina Bank Hudukula(PKGB0010661) Branch bank A/C, Nearly 2 Month(12.12.2016) completed and also many times inform to our Pragathi Krishna Gramina Bank Hudukula Branch Bangarapet, Kolar and also inform to Paytm customer care more then 6 times but till not responding, the problem was started nearly 2 Month till not getting amount to our Pragathi Krishna Gramina Bank Hudukula Branch Kolar account OR Paytm A/C. please solve this problem, we are losing Rs.7500.00 it's not a small amount and also we are very poor peoples. Please we are requested to rectify this issue as soon as possible.

Paytm Details,
Login ID : [protected],
Paytm Wallet trn ID : [protected]

Bank Details,
Name : Vijaya Kumar,
Bank : Pragathi Krishna Gramina Bank
Branch : Hudukula (PKGB0010661)
A/C No. : [protected]
A/C Type : Saving A/C
T Id No. : [protected]

Rgds,
Satish Kumar
Contact No. :[protected]
E-Mail.ID :[protected]@gmail.com

+1 photos

Feb 09, 2017

Updated by Kumarsatisha Dear Sir/Madam,

We are sent to Rs.7500.00 from paytm A/C to our Pragathi Krishna Gramina Bank Hudukula(PKGB0010661) Branch bank A/C, Nearly 2 Month(12.12.2016) completed and also many times inform to our Pragathi Krishna Gramina Bank Hudukula Branch Bangarapet, Kolar and also inform to Paytm customer care more then 6 times but till not responding, the problem was started nearly 2 Month till not getting amount to our Pragathi Krishna Gramina Bank Hudukula Branch Kolar account OR Paytm A/C. please solve this problem, we are losing Rs.7500.00 it's not a small amount and also we are very poor peoples. Please we are requested to rectify this issue as soon as possible.

Paytm Details,
Login ID : [protected],
Paytm Wallet trn ID : [protected]

Bank Details,
Name : Vijaya Kumar,
Bank : Pragathi Krishna Gramina Bank
Branch : Hudukula (PKGB0010661)
A/C No. : [protected]
A/C Type : Saving A/C
T Id No. : [protected]

Remainder 3

Rgds,
Satish Kumar
Contact No. :[protected]
E-Mail.ID :[protected]@gmail.com

Feb 14, 2017

Updated by Kumarsatisha Dear Sir,

With reference to above Subject till not responding and till not resolve. Please solve as soon as possible.

rgds,
Vijay Kumar
Ph : [protected]

Feb 14, 2017

Updated by Kumarsatisha Dear Sir,

With reference to above Subject till not responding and till not resolve. Please solve as soon as possible.

rgds,
Vijay Kumar
Ph : [protected]

Feb 14, 2017

Updated by Kumarsatisha Dear Sir,

Paytm is one of the cheating company, We are are just now received from a call from Paytm, Ph No.[protected], Again they are cheated Rs.1750.00. We are going to Consumer Court with All details.

Rgds,
Vijay Kumar.
Ph : [protected]

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Address: 110091

I have book train ticket for Mumbai through net banking .my a/c has been debited Rs12101.50/not did i receive my ticket or booking amount my transaction description-1NB/[protected].
pl look in this matter as still i am waiting for my booking or refund
hoping for an early reply & refund.
as transaction failed & a/c was debited pl try & refund amount which has been debited from a/c

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Website: paytm.com

Hi
I paid for order from big basket through paytm. But the payment got declined from big basket. The amount got debited from paytm.
There is absolutely no way to contact you regarding this issue.
Your email [protected]@paytm.com is not working, phone customer service is asking for order ID which I cannot give because it was not a paytm order. No other way to contact you regarding this.
Terrible.
Transaction ID 2329411,
The order got canceled at big basket. Please let me know about refund.

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V

Vratika Jindal

from Noida, Uttar Pradesh

May 14, 2019

I have the same issue

Amount deducted but payment failed on big basket - Comment #3431804 - Image #0

Amount deducted but payment failed on big basket - Comment #3431804 - Image #1

Amount deducted but payment failed on big basket - Comment #3431804 - Image #2

Amount deducted but payment failed on big basket - Comment #3431804 - Image #3

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Address: Lucknow, Uttar Pradesh, 226017

Sir
my self vikash mishra address a14 rajajipuram lucknow, i have a paytm ac oprateted from my mobile number [protected] . in december i have transfered rs 500 in my wallet but due to some problem my mobile phone has been formte. and when we instal paytm in same mobile on same number my wallte amount which was rs 500 showing nill. i have already call to toll free number at paytm but no any responce and solution from end of paytm

so please see this matter and do need full

thanks

vikash mishra
[protected]

Feb 08, 2017

Updated by vikas chandra mishra I have added rs 500 from my credit card on dec 2016 but
un fortunately my mobile got formated and my wallet got blank showing amount 0 my mobile no is [protected] registered for paytm account

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Address: 411019

Website: paytm.com

I have purchased a "Fossil Ch2573 Men Analog Watch for Rs. 6245" from Paytm and they given me a duplicate product. i came to know this after 15 days when watch glass started burning and watch switches are not at all working.

I have wrote many time to paytm and till date no assistance provided. even after many reminder mails they are not at all answering.

Hence i have decisded to bring this matter in your notice that how they are cheating their cutomer and provideding duplicate product in original price.

Please take up this matter with them and i want this product to be replaced with original or want my money back.

Thanks & Regards
Uttra Kotulkar
[protected]

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Address: Jaipur, Rajasthan, 302034

Website: paytm

Sir
Cash back is not successfully received my Paytm wallet and some person call me and said that he is a Paytm agent and asked me about my debit card details and pin number also but I don't give any information.
So please tell me that any of your agent asked me my bank detail than what I do.
I don't understand that he is really Paytm agent or not.

+1 photos

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Address: Ambala, Haryana, 133001

Website: PAYTM.com

Dear sir
I made online transaction in my PAYTM wallet for Rs 1000/ on 25th Dec. 2016. The money was deducted from my bank but was not credited to PAYTM wallet. I have made a request to my bank but the request was denied saying that the merchant will resolve the problem. Another mail was sent to PAYTM customer care but no reply was received even after 10 days. Please look into the matter and reimburse the money as soon as possible. The transaction ID is PRCR/00218923/[protected]/[protected].

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R

Rahul Sonam Kundra

from Amritsar, Punjab

Feb 8, 2017

It's been more 10 days the I am chasing Paytm to return the shipment order ID [protected] but they guys are not ready to refund and delaying the same after asking the same information again and again.
This is the worst online site where they are not even least concerned about the customer issue.

Amount deducted from bank but not added to wallet - Comment #2655753 - Image #0

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G

gayatri takalkar

from Mumbai, Maharashtra

Feb 8, 2017

My paymt recharge transaction was unsuccessful and hence has not been credited by RS.2000 But simulatneously my central Bank account has been debited by RS.2000. please let me know the current status of my paymt account at the earliest.
Mobile no . [protected]

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V

Vidhu Prabha

Feb 8, 2017

Paytm Mobile Solutions — Cancellation of an order

Ref : 17501729 Ref : 19847488 Ref : 15724382

Hi,

I repeatably requested Paytm to cancel this order and refund the money to my bank account. But Paytm kept giving me lame excuses instead of resolving my issues.

I am forced to go to consumer forum now.

PayTM Mobile Solutions Complaints & Reviews

File a complaint to PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 481

RE. Refund of RS. 1500

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Mobile no change

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Suspicious/Fraudulent Transaction

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Tyres

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Promo code cheating

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Cancellation amount not received

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Harshit taneja company name golden seal katra udhampur jammu

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Wrong & ded item received

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Paytm wallet money refund delation

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Fraudulent transaction of Rs-4999/-

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Not received money in paytm wallet

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Payment has been deducted from my paytm wallet but transaction failed related to IRCTC app booking

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Paytm - wrong no payment issue..this is not done

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Amount not credited

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Transaction description-1NB/471859834 DATE-8-2-17

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Amount deducted but payment failed on big basket

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Wallet amount showing nill

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Duplicate Fossil Watch Sold

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Cash back failure

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Amount deducted from bank but not added to wallet

Paytm Mobile Solutions — Cancellation of an order

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