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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 482

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V
vikas chandra mishra
from Lucknow, Uttar Pradesh
Feb 8, 2017
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Address: Lucknow, Uttar Pradesh, 226017

Sir
my self vikash mishra address a14 rajajipuram lucknow, i have a paytm ac oprateted from my mobile number [protected] . in december i have transfered rs 500 in my wallet but due to some problem my mobile phone has been formte. and when we instal paytm in same mobile on same number my wallte amount which was rs 500 showing nill. i have already call to toll free number at paytm but no any responce and solution from end of paytm

so please see this matter and do need full

thanks

vikash mishra
[protected]
Feb 08, 2017
Updated by vikas chandra mishra I have added rs 500 from my credit card on dec 2016 but
un fortunately my mobile got formated and my wallet got blank showing amount 0 my mobile no is [protected] registered for paytm account
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    U
    Uttra
    from Mumbai, Maharashtra
    Feb 8, 2017
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    Address: 411019
    Website: paytm.com

    I have purchased a "Fossil Ch2573 Men Analog Watch for Rs. 6245" from Paytm and they given me a duplicate product. i came to know this after 15 days when watch glass started burning and watch switches are not at all working.

    I have wrote many time to paytm and till date no assistance provided. even after many reminder mails they are not at all answering.

    Hence i have decisded to bring this matter in your notice that how they are cheating their cutomer and provideding duplicate product in original price.

    Please take up this matter with them and i want this product to be replaced with original or want my money back.

    Thanks & Regards
    Uttra Kotulkar
    [protected]
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      S
      sanjay0003
      from Lucknow, Uttar Pradesh
      Feb 8, 2017
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      Address: Jaipur, Rajasthan, 302034
      Website: paytm

      Sir
      Cash back is not successfully received my Paytm wallet and some person call me and said that he is a Paytm agent and asked me about my debit card details and pin number also but I don't give any information.
      So please tell me that any of your agent asked me my bank detail than what I do.
      I don't understand that he is really Paytm agent or not.
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        P
        praveen_2117
        from Delhi, Delhi
        Feb 8, 2017
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        Address: Ambala, Haryana, 133001
        Website: PAYTM.com

        Dear sir
        I made online transaction in my PAYTM wallet for Rs 1000/ on 25th Dec. 2016. The money was deducted from my bank but was not credited to PAYTM wallet. I have made a request to my bank but the request was denied saying that the merchant will resolve the problem. Another mail was sent to PAYTM customer care but no reply was received even after 10 days. Please look into the matter and reimburse the money as soon as possible. The transaction ID is PRCR/00218923/[protected]/[protected].
        View replies
        It's been more 10 days the I am chasing Paytm to return the shipment order ID [protected] but they guys are not ready to refund and delaying the same after asking the same information again and again.
        This is the worst online site where they are not even least concerned about the customer issue.
        Reply
        My paymt recharge transaction was unsuccessful and hence has not been credited by RS.2000 But simulatneously my central Bank account has been debited by RS.2000. please let me know the current status of my paymt account at the earliest.
        Mobile no . [protected]
        Reply

        Paytm Mobile Solutions — Cancellation of an order

        Ref : 17501729 Ref : 19847488 Ref : 15724382

        Hi,

        I repeatably requested Paytm to cancel this order and refund the money to my bank account. But Paytm kept giving me lame excuses instead of resolving my issues.

        I am forced to go to consumer forum now.
        Reply
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          S
          surya423
          from Hyderabad, Telangana
          Feb 8, 2017
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          Address: 410210
          Website: checkloan.page4.me

          The Details of the mobile number and the person name are

          iam try to send to another number but iam send to this person who is known but he is not my targeted person and the company is fraud, please revert my money as early as possible and i already asked him pay my money back but he in not responding.

          contact name:- vijay jain

          contact number :- [protected]
          View replies
          Sir
          On 5Feb I send some money to my bank account after that there is a massage that your money transfer fees is send to as cash back to your paytm wallet in 24 hours but there is not any cash back return in my wallet.
          My contact number is [protected]
          Please solve this problem
          Reply
          surya423's [Complaint's author] reply, Mar 1, 2017
          Please solve my issue first
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            A
            atul Sonowal
            Feb 8, 2017
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            Address: Dhemaji, Assam, 787057

            I have not received refund amount or not recharge my airtel dist tv in two time.why?
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              A
              Ammu03
              from Gurgaon, Haryana
              Feb 8, 2017
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              Address: New Delhi, Delhi, 110035

              Hi,

              My self Aman Verma and I am using paytm wallet since long time and I was happy with you services but today morning I have added 965 INR from my SC Bank and amount was debited from my account but not added my my paytm wallet, I am unable to understand the reason for the same,
              I am requesting to you please return my amount on very urgent bases because I need amount on vert urgent bases,
              Please support.

              Rgds
              Aman Verma
              [protected]
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                A
                aaditya786
                from Delhi, Delhi
                Feb 8, 2017
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                Address: Jaipur, Rajasthan, 302005

                Mera sath bhi dokha kiya hai hai paytm ne..
                agr paytm wala mil jaye to main usi ma..cho..d du main itna paresan ho gya hu sale ne mere paise cut kr liya ab refund nhi kr rha hai..
                bho..sha...ni wala eak mail hi bar bar kar rha hai but problam ko solve nhi kr rha hai..
                paytm ki ma bahan uski puri family ki gand...maru bhosani ka paisa nhi de rha hai
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                  S
                  sunyy singh
                  from Gurgaon, Haryana
                  Feb 7, 2017
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                  I did the paytm on 09 jan 2017 paytm tranjaction id is [protected]
                  amount 4990/- time:11.38 a.M my mobile no.Is [protected]
                  i send money to my mobile to mr. Neeraj manocha[protected] money has been deduct to my acc. Same time but he does not receive money till date.I have complaint about this paytm customer care lot of but did not have solution right now
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                    R
                    Rup Gupta
                    from Gurgaon, Haryana
                    Feb 7, 2017
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                    Address: New Delhi, Delhi, 110088

                    Got a msg of recieving money from buyer yesterday but still money is not in my wallet ...transaction id is [protected] ...need to pay that money to the seller ...amount is 10, 000... i am tring to contact you but i think you guys dont have any constumer care executive may be trying to save money ...i was user of your app for last so many days.
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                      S
                      Shaikh Sofiyaa
                      from Mumbai, Maharashtra
                      Feb 7, 2017
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                      Address: Mumbai City, Maharashtra, 400050

                      Hi! I have re download the app but I have forgotten my email address so I made a new account but the number is not being verify again how can I use paytm again with my registered number
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                        A
                        anurag11123456789
                        from Noida, Uttar Pradesh
                        Feb 7, 2017
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                        Address: Ghaziabad, Uttar Pradesh, 201002

                        I was booking a ticket on IRCTC which has failed.The money has deducted from my bank account and it is not showing about the transaction in my orders or passbook menu of paytm.I have got a message on my mobile about the transaction, according to it orderid by Paytm is [protected].I require my money urgently to book that ticket again.plz resolve the issue as soon as possible.
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                          S
                          sridhar2390
                          from Warangal, Telangana
                          Feb 7, 2017
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                          Address: 500062
                          Website: [email protected]

                          Dear sir,
                          on 03/01/2017 i will added to paytm through one97 communications money rs4600/- from my bank account it will added to wallet than after i will try to send the money another account it not send but amount not shows in my wallet and not refund to my account i will ask bank employees many times but they said any amount not refund still in my account so please check my account other wise i will go to the consumer court and than i will complaint on paytm so solve this problem early as possible.

                          mobile no :[protected]
                          View replies
                          has this been resolved? what is response from Paytm. I have very similar complain.
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                            D
                            divya dolly
                            from Hyderabad, Telangana
                            Feb 7, 2017
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                            Address: 500082
                            Website: paytm

                            Divya
                            complaint:i order dinner set but i cancelled that one for some inconvenience but my money they should not refund i am waiting for 15days but they are not in response about my refund but they are saying it will be refund 48hrs but im waiting for 15days where is my refund send my refund to my bank as soon as possblie
                            [protected] my order number refund amount 684
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                            Did you get any response from Paytm?
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                              D
                              [email protected]
                              from Bengaluru, Karnataka
                              Feb 7, 2017
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                              Address: 122001

                              Dear Concern,

                              On 05 Feb, 2017 I received a product which was not match with my order no.[protected]. I placed VIVO V5 32GB (Crown Gold) mobile set but I received a different product which is INFOCUS F120.

                              I already complainted on customer care no. but still no received any response.

                              Pl help me.
                              View replies
                              Hello paytm without informing or giving any alert 5000 rs is debited from my account that is withdrawn against dispute what is this ??? I want refund of my money as soon as possible...
                              txn id-[protected]
                              Reply
                              I have paid road tax on 28th january 2017 through paytm for vehicle ts05ub0135 but the transaction has falied.I got an error 270857 but the money has been debited.when the money will be credited
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                                N
                                nikhil12joshi
                                from Hyderabad, Telangana
                                Feb 7, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500044

                                Sir/madam, I had done a online transcation from paytm. I was transferd money from my account to other account, but transaction till now not completed. So i don't know my amount is where gone. The total amount is Rs.10, 000/-. So please i humbly request to you please infrom me about my transaction. My cell phone No. [protected]/mail Id: [protected]@gmail.com
                                Please infrom me as soon as.

                                Thanking you,

                                Nikhil
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                                  C
                                  cutie puru
                                  from Gonda, Uttar Pradesh
                                  Feb 7, 2017
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                                  Address: Bharatpur, Rajasthan, 321001
                                  Website: Paytm.com

                                  Dear sir
                                  I have ordered (no.[protected]) rs. 1548. I have made payment with my debit card but after making payment i have cancelled but my money is not refunded to my account and paytm not responding this
                                  Feb 07, 2017
                                  Updated by cutie puru                                   This is not transfer id, this is payment transition id 84217141
                                  View replies
                                  My paytm order no -[protected]
                                  I trying to contact paytm executive but they dont respond me. they provide option for the return but when i click that it sat try after sometime but i hv done many time and get same reaponse.I got worst product and i want to return it bcz it is under return policy.Plz help me
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                                    J
                                    jishanb24
                                    from Tumkur, Karnataka
                                    Feb 7, 2017
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                                    Address: 560066
                                    Website: [email protected]

                                    Please refund my amount 2000 in my account "withdrawn against dispute" issue is my account
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                                      N
                                      newmahes
                                      Feb 7, 2017
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                                      Address: New Delhi, Delhi, 600023
                                      Website: PAYTM

                                      This is with reference to the order number [protected].

                                      As a loyal customer to the paytm, I have been doing all my online purchase from you and I have recommended the WESTON SMART TV to by brother and he has ordered it on 10 Jan 2017. I am so depressed that the TV is not working now. We have handled it with utmost care. I would like to return the product now. My brother has raised the help ticket from his login and still has not got any call or update. It is again a sad news for me. I have been referring paytm to all my friends since PAYTM sells the quality goods at the most economical price.

                                      Now I request you to take return of the WESTON SMART TV and we are ready to buy a smart TV from some other brand in paytm. Since I have lost full faith on the brand WESTON and their service.
                                      Feb 05, 2017
                                      Laxmansih mandavi's response                                       resat password my account
                                      View replies

                                      Paytm.com — Resat password

                                      Please sir i requast you resat password my paytm account my family friends paytm use
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                                        A
                                        abhisheksonu05
                                        from Chandigarh, Chandigarh
                                        Feb 6, 2017
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                                        I recharged my mobikwik wallet amount with a bank transaction amount of
                                        Rs.20000/-. The status of the webpage shows invalid, but money was
                                        deducted from my bank account and still not credited into the paytm
                                        wallet. I am very much concerned, kindly refund my money in my bank account or atleast credit it to my wallet. My mobile number is [protected]
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