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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 483

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S
sanjaygupta99in
from Gurgaon, Haryana
Feb 6, 2017
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Address: Gurgaon, Haryana, 122011
Website: paytm.com

My name is Sanjay Gupta, downloaded paytm app and transferred Rs 1000 to paytm wallet. But it reduced to zero without myself doing any transaction. Could you please explain the reason of this.
Sanjay Gupta.
Mobile [protected]
email [protected]@gmail.com
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    anurag53
    from Suratgarh, Rajasthan
    Feb 6, 2017
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    Address: 334001
    Website: paytm

    Sir my money worng wallet transfer plz refund my money my email id.[protected]@gmail.com . my mobile no [protected] plz refund my 2100 money sir thank you
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      S
      sandip pekhale
      from Pune, Maharashtra
      Feb 6, 2017
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      Address: 422003
      Website: paytm.com

      Dear sir,
      I am member of paytm from above 2 year.
      recently i have added money in my paytm wallet 1000 Rs but my account is deactivated by paytm.
      Here i am attaching the snapshot which shows that paytm sent the movies ticket on my email address and now paytm is saying this is not registered email address.(on both snapshot email address is same)
      I tried to email customer care of paytm on [protected]@paytm.com but because of paytm do not reply policy that mail could not be delivered to paytm.
      please look in to this matter and help me.

      Thanks
      Regads,
      Dr. sandip pekhale
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        D
        drrajeev99
        Feb 6, 2017
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        Address: Mumbai City, Maharashtra, 400064
        Website: paytm

        Rogue seller sai_distributor
        asked me to pay through paytm number [protected]
        Amount 3999
        And 400

        26 Jan 2017

        This was listed on eBay website so appeared authentic.during payment displayed eBay (meaning authentic)

        For a mobile phone listed on eBay in.
        But didn't deliver the product..
        Had sent email to paytm requesting blocking payment.but they were unable.to do.
        Feb 06, 2017
        Updated by drrajeev99
        Adding paytm screenshot

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          R
          RajyalakshmiJaiswal
          from Delhi, Delhi
          Feb 6, 2017
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          Address: Ahmedabad, Gujarat, 380058

          My mobile no [protected]. I had filled petrol at surendar auto service at ahmedabad on 4th feb 2017. i didnot receive rs 50 /-in my balance. i am eligible for this cashback as this is my second transaction. i got a cash back of rs 10/- which is not right. kindly check do the needful.
          I hope Paytm team will resolve my issue as early as possible and process my cashback in my wallet.
          My paytm account [protected] is temporally block is my paytm account is unblock account [protected]
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            S
            sunnyrai
            from Ahmedabad, Gujarat
            Feb 6, 2017
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            Website: www.paytm.com

            After calling several times and discussing the same issue again and again I finally decided to take the issue further as have been cheated by Paytm. They clearly mentioned in the email that "Your money has been refunded to your Paytm wallet against your cancelled order".
            Feb 06, 2017
            Updated by sunnyrai
            I have not received the refund yet, instead they denied me to refund the amount.
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              M
              muthukuarasamy
              from Madurai, Tamil Nadu
              Feb 6, 2017
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              Address: M28KKZVGTR

              On 01.02.2017 i pay Rs.500/- through paytm. but the amount not reached the party or me. order no M28KKZVGTR.
              e.x
              Your bank just confirmed a successful payment of Rs.500.0 on Paytm against Order ID M28KKZVGTR.
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                D K Singh
                from Mumbai, Maharashtra
                Feb 6, 2017
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                Address: 500094
                Website: Paytm.com

                Dear sir,
                I bought a sleeper from shoe shop on 04 Feb 17 and pay through paytm qr code . but shopkeeper not reced payment. again she give me mobile no then i repay and she get amount. my 1st txn get any G sawan kumar i dont know who is this man. My txn id is [protected]. i request pl recover my amount from G Sawan Kumar and created to my account. I all ready 4-5 times to paytm but they send contact no which not pick up any call.

                Thanking sir
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                  M
                  mypoint
                  Feb 6, 2017
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                  PayTM is simply looting money from people like me, by blocking accounts and grabbing hard earned money in wallet.

                  SHAME on you guys. You don't respond to emails. There is no way to talk to you directly over phone. Such a pathetic company!! Because of people like you people are losing faith in Indian based companies.

                  User Id/Mobile Number: [protected] Wallet balance: 995 INR

                  Tried [protected]@paytm.com: You have asked for the bank statement with PATYM transaction reference. But I never loaded money from bank as all of it was received from multiple friends as part of travel share/bill split. Explained the same several times, but you dont seem to understand this simple thing.

                  Activity after which account got blocked:
                  Started using PayTM after demonetization to share fuel/travel expenses with friends. I have 995 rupees balance in wallet(received from friends mostly in multiples of x75). When I tried to transfer wallet money to one of my friend, mobile app asked me to verify mobile number. When same was tried it did not allow saying account already exists with this mobile number. After two trials account is blocked already.
                  I recharged my mobile with rs. 250/- and paytm cut that amount from.my wallet but recharge was fail.I mailed so many times to paytm but there is no response till.

                  Kindly make a complaint against them.

                  Thanks and regards
                  Apoorva dwivedi
                  [protected]
                  I have placed an order of adidas shoes (Order ID :[protected])
                  i am trying customer care from last one week for replacement but no response.
                  i have given replacement request by mail, call & at website also.
                  very soon replacement period will expire.
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                    S
                    sakshi123321
                    from Noida, Uttar Pradesh
                    Feb 6, 2017
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                    Address: 110096
                    Website: paytm.com

                    To whomsoever it concerns,

                    I had ordered my Iphone7 with Paytm on 4th February order
                    number-[protected] and this proved to be the worst decision of my life.
                    i got the package today that was received by my younger sister. i opened
                    the box as soon as i got back home and found this scrap inside. i tried
                    calling you people but could'nt for once reach through. i am highly
                    disappointed by the services rendered by paytm, i immediately want you
                    people to take some action and and keep me informed. my 58k are at stake
                    and i would not let it go off at any cost. i will take every action
                    possible to get my amount back.
                    Reply as soon as possible.
                    Attaching the photos along with this mail about how i have been befooled
                    around by you people.
                    and after all this even my mail is not getting sent due to some technical issue or pending mails on paytm's side.. neither any body is picking up my call.. kindly help m e with this please.
                    My name tarun kumar my mobile no [protected]. I paid electric bill but failed order no. [protected] on 06 dec. 2016The amount debited to my BOB bank account but not credited to my Paytm wallet. I have sent many emails to but nothing done. even after more than 47days the amount not credited to paytm wallet or to my bank.
                    Dear sir
                    1500 rupees money deducted on 1st of Feb, from my account and Still I dont get received back, I am very Un happy with PAYTM services team, pls clarify as soon as possible, contact me to this [protected]
                    Registers with email I'd [protected]@gmail.com & mob no-[protected].after some time mob no lost
                    Then they are not able to update my new mob no [protected]. Given all the docs they wanted but result same...I had some money in that account and they loggout me.poor service...
                    Very bad
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                      S
                      sagarprajapati
                      from Ahmedabad, Gujarat
                      Feb 6, 2017
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                      Address: 380009
                      Website: paytm.com

                      Order No: [protected]
                      Mobile: [protected]
                      Email-ID: [protected]@gmail.com

                      I have not received my cashback. I have complain to paytm but paytm not respond properly. Now i need cashback and also reward for this. Please let me know if you need more information from my side.
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                        N
                        Nawab Zakaria
                        from Silchar, Assam
                        Feb 6, 2017
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                        Address: Kamrup Metropolitan, Assam, 781006
                        Website: WWW.PAYTM.COM

                        Transtion id. #[protected]
                        I have send money to bank but it is showing pending
                        The money iw deducted from my paytm wallet but it is not send to bank and it is showing pending
                        i have given somone a cheque of particular amount which will be fulfill by that money but paytm is helpless at crucial situation please help me plz return or pay my money but remove this pending
                        Paytm is unfair in this situation
                        I want my problem to be resolved now otherwise cheque will be bounced and it will charge penalty on me
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                          D
                          dhruthi gangadhar
                          from Bengaluru, Karnataka
                          Feb 6, 2017
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                          Address: Bangalore Urban, Karnataka, 560082
                          Website: paytm mobile app

                          On thursday, feb 2nd 2017, 1000 inr was sent to a different number from my paytm wallet by mistake. i have raised many tickets regarding this issue the very same day as well as called on the customer care no. there seems to be no one responding on this issue. i was said that i will get a call. but i got none.
                          the order no is [protected].
                          kindly revert back the money to my paytm wallet.
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                            D
                            Dilbag Banwala
                            from Gwalior, Madhya Pradesh
                            Feb 6, 2017
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                            Address: Kaithal, Haryana, 136043

                            Dear sir/madam my cash back not credit in pytem account patrol money .75/ and money transfer in bank account cash back 2.04/ please credit in my account money and contact me my number
                            Feb 06, 2017
                            Updated by Dilbag Banwala
                            Dear sir/madam I am transfer money pytem account to pytem account bank account and not refined cash 2.04/ my pytem account notification giving cash back in 24 hours but not refined give so please resolve my problem and give my money and contact me my number [protected] and this my pytem number feedback give this number [protected] please immediately solutions my problem
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                              S
                              Shivam Singh Lodh
                              from Hyderabad, Telangana
                              Feb 5, 2017
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                              I want to add money in patym I'll done like suddenly they showed transaction cancelled and that cut 40 rupees
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                                A
                                arorag123
                                from Gurgaon, Haryana
                                Feb 5, 2017
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                                Address: New Delhi, Delhi, 110018
                                Website: www.paytm.com

                                We ordered the oxy fryer of kenstar form paytm & got the product on 24.01.2017 (Order Id-[protected]) . We paid Rs. 6200 for the product through our credit card. On 28.01.2017 when engineer visited to install the same, they opened the product & found it broken from back side. We immediately requested on paytm for refund of the same product as the product was already broken & faulty though the return was approved on PAYTM site. But, till date there is no answer from paytm and nobody has turned up to take back the product and our money has not come back till date. We have written so may mails to refund of our money but there is no response from PAYTM. I want refund of the money anyhow as this is straight forward a case of fraud and cheat with the consumer. Attaching herewith the picture of broken product which had already been submitted to paytm at time of filing of refund.
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                                  P
                                  Praar
                                  from Delhi, Delhi
                                  Feb 5, 2017
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: www.consumercomplaints.in/new_complaint/?editGUID=804486dd4e4f5deb2942f4c4d45cee7c

                                  Hi
                                  I am Prateek My Friend Zisan send me 450 rs from[protected] no to [protected] and again he send me 50 rs[protected] no to [protected] when I am cheaking Paytm Passbook there is no balance so please check and resolved my problem and I have one mass

                                  Rs. 50.00 refunded in your Paytm wallet for your order on Paytm. Updated balance:Rs. 50.0. Queries? Visit Paytm.com/care.

                                  Rs. 50.00 refunded in your Paytm wallet for your order on Paytm. Updated balance:Rs. 50.0. Queries? Visit Paytm.com/care.
                                  Thank u
                                  Feb 06, 2017
                                  Updated by Praar
                                  Paytm Mobile Solutions — Balanace no

                                  Hi
                                  I am Zisan My Friend Prateek send me 450 rs from[protected] and again he send me 50 rs[protected] when I am cheaking Paytm Passbook there is no balance so please check and resolved my problem and I have one mass

                                  Rs. 50.00 refunded in your Paytm wallet for your order on Paytm. Updated balance:Rs. 50.0. Queries? Visit Paytm.com/care.

                                  Rs. 50.00 refunded in your Paytm wallet for your order on Paytm. Updated balance:Rs. 50.0. Queries? Visit Paytm.com/care.
                                  Thank u
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                                    Aashishh_8339
                                    from Ludhiana, Punjab
                                    Feb 5, 2017
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                                    Address: Moga, Punjab, 142001
                                    Website: Paytm.com

                                    Order no [protected] from paytm of Mi bluetooth speaker golden colour for ₹2549 which i ordered on 18/1/2017 and received ₹500 cash back and received the order on 21/1/2017 but i had received wrong colour with battery backup issues and i returned the speaker on 22/1/2017 (Pickup Receipt :[protected] / PAYTM RL [protected]) and requested for refund for ₹2049 on 22/1/2017 and i had received a text message on my registered mobile phone and on my mail id that refund will be done after 2-3 days but today it is 5/1/2017 and still no refund has been made till date.

                                    Paytm is making excuses from a long time and asking to wait maximum 14 days
                                    Now, 14 days had also completed now give me the answer for not refunding my money . i[censored] want to fraud just tell me. Fraud Company Paytm.
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                                      N
                                      Naveen Krishnan H
                                      from Angamali, Kerala
                                      Feb 5, 2017
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                                      I booked for an event ( it was a CSM Training ) through PayTM. ( Costing about 26k )

                                      But 5 days before the event, got an email saying the event was cancelled !

                                      I got a refund of only 18K, got a call from PayTM saying that they CANNOT do full refund to wallet due to some legal limitations, and said would issue rest of the amount in my source bank account.

                                      But no action for days, send a complaint to their email after a week !

                                      Got an email asking for NEFT details, gave to details, I was promised action within 24hours.

                                      Reference ID : 18768945

                                      Again no action ! No contact no update even !

                                      Raised second email ticket citing the original ticket, no action still.

                                      Raised the third ticket about 3 days back ( 4 Weeks after the original call) - still no action !

                                      PAYTM Service is the worst in the world.
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                                        nitin773709
                                        from Nagram, Uttar Pradesh
                                        Feb 5, 2017
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                                        Address: Udaipur, Rajasthan, 313001
                                        Website: paytm

                                        I were ordered a laptop of 15Ac149Tx but i have received a wrong model but again i were select a replace again i were received same wrong model then i go for my refund but still my refund is not processed it's about 2months plz do something.my order I'd no.is [protected] I were ordered it from Paytm I were call many times to Paytm but after a some days they didn't give response to me or ignoring me
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