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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 484

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S
shivamkaushik999
from Gurgaon, Haryana
Feb 5, 2017
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Address: Aligarh, Uttar Pradesh, 201308
Website: paytm.com

Dear Sir,
Tomorrow, I had add 3000 Rupee in my pay TM wallet. But I have not receive pay TM wallet till now. This is my order no. [protected]. DC transaction no. is [protected]. For other information please check the attached file. Please take action and ressolved it as soon as possible.

Thanks & Regards
+1 photos
Feb 05, 2017
Updated by shivamkaushik999 Please resolve my complaint as soon as possible
Feb 07, 2017
Updated by shivamkaushik999 Sir, there is no reply from your side. Please update status.
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    N
    nilesh8887
    from Daman, Daman and Diu
    Feb 5, 2017
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    Address: 400605
    Website: paytm.com

    I was paying idea bill Rs 440 against no:[protected] through SBI internet banking Ref no. POS PRCH POS 611050 PayTM Mobile SolutionsNoida . it show transactions failed. Few min later cut off from my account Total Rs.440.
    +1 photos
    Feb 05, 2017
    Updated by nilesh8887     PayTM order number is [protected] I was paying idea bill Rs 440 against no:[protected] through SBI internet banking Ref no. POS PRCH POS 611050 PayTM Mobile SolutionsNoida . it show transactions failed. Few min later cut off from my account Total Rs.440.

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      M
      muralidaran ramaseshan
      from Bhimunipatnam, Andhra Pradesh
      Feb 5, 2017
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      I have two paytm account. The old paytm account has some balance. Now I opened new paytm account . Kindly transfer the old paytm balance to the new paytm account.
      T.Muralidharan
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        S
        Smith Joshi
        from Visnagar, Gujarat
        Feb 5, 2017
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        Address: Vadodara, Gujarat, 390002
        Website: Paytm

        I have purchased a microwave through paytm with an offer for Cashback of 12% which paytm has promised to pay within 24hrs of product dispatch. My order I'd is [protected]. But till date I have not received the same and no one is available to attend at customer care... Now I am in shock whom to contact and where to go... This paytm company and their promoters are totally fraud doing false commitments to users...
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          N
          Nawab Zak
          from Silchar, Assam
          Feb 5, 2017
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          Address: New Delhi, Delhi, 781006
          Website: paytm

          I have transfred rs 2000/- from paytm wallet to my bank account but the amount got deducted from my wallet but dint recieve d my money yet but in paytm wallet passbook its showing pending from last 2 days
          +2 photos
          Feb 05, 2017
          Updated by Nawab Zak           Transaction Id #[protected]
          Amount-Rs 2000/-

          issue transfering money from paytm wallet to bank. status shown faild but amount got deducted. I am wating from 2 days, iam facing so much of problems being a student where will i find 2 thousand please refund my money as soon as possible
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            W
            Wasilbanday
            from Mumbai, Maharashtra
            Feb 5, 2017
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            Address: 122001
            Website: Deobazaar.com

            I didn't receive the refund money which deobazaar.com claims that they have already processed to Paytm wallet.

            Payment refund ID : [protected],
            Refund Amount: 1200.0

            I tried looking for customer service email info, but didn't find any. Tried even calling the Paytm care, but it doesn't match what I am looking for. Please look in this.

            For your information, I even tried to look for the grevience office email, but was not able to find that due to your so called policies.
            Feb 10, 2017
            Updated by Wasilbanday             Can I get an update on this???

            Email-
            [protected]@gmail.com
            Feb 14, 2017
            Updated by Wasilbanday             No updates... I called in the paytm support at least 10 times, no reponse from them.

            These people fear to face customers directly, for their faults, that's why Paytm has shut their inbound call center. Bloody A** Hol** !!!
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              S
              shyam@raja
              from Gudivada, Andhra Pradesh
              Feb 7, 2017
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              Address: 530017

              Dear Consumer,

              My paytm wallet is deposited by 12000 and it was transfered to another mobile and my money is deducted but the receiver did't get money in his Paytm wallet. Paytm says the money is in old Paytm wallet. But how can possible two paytms on same mobile number.
              Please solve my problem.
              I transfer money from [protected] to [protected].
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                R
                Rahul Sukare
                from Vadodara, Gujarat
                Feb 5, 2017
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                Address: Vadodara, Gujarat, 390007
                Website: Www. Sabbuy. Com

                After police complaint i got mail on my register mail id [protected]@gmail. Com your refund is successfully in your paytm wallet against order id 16291 but amount of refund is not in my wallet then where you refunded
                +1 photos
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                  K
                  kushpatodia
                  from Bengaluru, Karnataka
                  Feb 5, 2017
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                  Address: 411001
                  Website: paytm.com

                  My registered mobile no. For my paytm account is +91-[protected] and registered email id is [protected]@yahoo.com (The one i am using now)

                  Actually, i am presently at new york (Usa) and my registered mobile number is not working.

                  I am trying to login to my paytm account which is prompting me for otp which i am not receiving actually, since my number is not working.

                  Is there a way, i could reset my password and access my account?

                  Please assist as i needed to make few purchases.
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                    V
                    Vishwanath619
                    from Kanpur, Uttar Pradesh
                    Feb 5, 2017
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                    Address: Lalitpur, Uttar Pradesh, 284403
                    Website: Paytm

                    Dear sir
                    Mera naam vishwanath hai . Sir maine 28 dec 2016 ko 6:30 pm 5000 rupey transfer kiye the lekin abhi tak nahi aye .
                    Sir maine kai baar customer care par complaint ki lekin koi faayeda nahi hua.bank me pata kiya to bank wale kehte hai ki abhi paise phuche nahi hai.
                    Sir please help me.
                    Wallet txn [protected]
                    Bank txn [protected]
                    Mobile no [protected]
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                      7
                      7696774053
                      from Bathinda, Punjab
                      Feb 4, 2017
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                      Sir
                      Refer my earlier mails
                      An amount of Rs 1884.99 is missing from my paytm wallet. Transection details are given below as attachment.

                      Thank you for using your SBI Debit Card 622XX0946 for a purchase worth Rs2000 on POS [protected] at Paytm Mobile Solutions txn# 254251.

                      Added Rs. 2000 to your Paytm wallet. Transaction ID: [protected]. Current Balance: 2130.99. Get 50% Cashback on Wajah Tum Ho tickets. code: CASHFREE http://m.p-y.tm/mvvs. Book Now

                      Hi! STV Recharge Successful. MRP Rs.246, Validity:28 days, Unlimited Local and STD Calls Tranc ID: [protected].Thank You - Tata Docomo.

                      After above transection my wallet balance is shown Rs. 0 whereas l must have balance Rs. 1884.99.

                      Pl do something.
                      Feb 04, 2017
                      Updated by 7696774053                       Pl do something
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                        M
                        mahi chaudhari
                        from Gurgaon, Haryana
                        Feb 4, 2017
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                        Address: 385320
                        Website: paytm care

                        Order No [protected] Rs 5000
                        26 Dec 2016 9:58 AM
                        +1 photos
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                          A
                          Anuradha Dey
                          from Tezpur, Assam
                          Feb 4, 2017
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                          Address: Karbi Anglong, Assam, 782460

                          I purchased a wrist watch against order no. [protected] on 29/12/2016 for Rs. 9000.00 with assurance of cash back of Rs. 1878.00. On 8th January 2017, I was informed that the amount would be paid after 15th January 2017. Till date I have not received the amount. I registered complaint on your customer care no. on 27th January and again 4th February, 2017. My complaint still remained unattended. I request you to settle my claim at the earliest.
                          Anuradha Dey
                          Mobile [protected]
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                            V
                            vinayagu
                            from Surat, Gujarat
                            Feb 4, 2017
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                            Address: New Delhi, Delhi, 395001
                            Website: www.paytm.com

                            I had deposited 9500 in Axis bank to deposit in paytm. Paytm is not responding after repeated complain. Have given them proof but still they are not responding. They are not even saying whether they have received the money or not. have send them mails more than 10 times. They are beating around the bush. It is more than4 months. Where should I approach now for this.
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                              P
                              PatelParth5111
                              from Ahmedabad, Gujarat
                              Feb 4, 2017
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                              Address: Ahmedabad, Gujarat, 382415
                              Website: paytm

                              I pay my bill by using torrent power app at 1/2/2017. i select paytm option for bill payment. but there are some error so my order(order id[protected] cancelled.today 2days complited but my money is not refund by paytm.
                              so please i request refund my money in my account.
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                                J
                                jitu_mad
                                from Ahmedabad, Gujarat
                                Feb 4, 2017
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                                Address: Ahmedabad, Gujarat, 380059
                                Website: paytm & mobile service provider

                                Team paytm,
                                Somebody from NOIDA has transferd Rs 7500 from my account on 4th FEB-2017 to POS [protected] PAYTM txn#541778. (POS PRCH-POS 541778 PAYTM NOIDA-)

                                Person call from mobile no.: [protected]...

                                Please take this matter on priority basis. Solve my problem as soon as possible.
                                Otherwise I will report this matter in our prime minister greivience cell.
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                                  T
                                  Tojin T
                                  from Mysore, Karnataka
                                  Feb 4, 2017
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: Paytm

                                  I ordered two product from paytm. Product no:[protected] and [protected]. I bought tat products 2 weeks before and I returned both the items on very next day. Still now I didn't get the refund of that product. I called their customer care many times. I was not helpful also. I told them to put money in my paytm wallet, tat also they didn't did. They are trying to cheat their customers. If I didn't get the refund within 5 days, I will make a poster about paytm and post it in common road side. Seriously.
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                                    D
                                    deelip prabhudesai
                                    from Panaji, Goa
                                    Feb 4, 2017
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                                    Address: North Goa, Goa, 403521
                                    Website: Paytm

                                    I had booked two bedsheets against order nos [protected] and [protected]. However till dateI have received only one bed against each of the cases. Thus I have received 2 bed sheets in total as against the order quantity of 4. I had written the problem to customer care in the home page of Paytm and I had also received an SMS that my problem would be looked into if found suitable and I would be contacted within two days. However nobody has contacted me as yet. I am unable to speak to the customer care representative
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                                      P
                                      Pavankumar Mokurala
                                      from Hyderabad, Telangana
                                      Feb 4, 2017
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                                      Address: Rangareddy, Andhra Pradesh, 500079
                                      Website: www.zoomcar.com

                                      Hi,

                                      my name is pavan kumar and my mobile number is [protected] and my email: m.[protected]@gmail.com.
                                      iam facing a problem regarding balance in my wallet. i had used paytm for transcation for zoomcar and after refund part from it, in zoomcar app it is showing 500balance in paytm wallet but when i checked in paytm wallet it is showing zero(0).

                                      so request you to solve this error and get back into cash of 500balance in my account.

                                      Regards
                                      pavan kumar
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                                        M
                                        Mukesh Aempa Nandwan
                                        from Lucknow, Uttar Pradesh
                                        Feb 4, 2017
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                                        Address: Jodhpur, Rajasthan, 342008

                                        Dear sir paytm se mene .date 07/01/2017 ko mere dost ko 1000 rs beja leki uske pass nhi gya or mere wallet se debit ho gya .mene 20 bar complain karwai par jawab nhi aaya or nahi costomer call lagta hai 20 dino se pareshan ho gya
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