PayTM Mobile Solutions Complaints & Reviews

I had booked two bedsheets against order nos [protected] and [protected]. However till dateI have received only one bed against each of the cases. Thus I have received 2 bed sheets in total as against the order quantity of 4. I had written the problem to customer care in the home page of Paytm and I had also received an SMS that my problem would be looked into if found suitable and I would be contacted within two days. However nobody has contacted me as yet. I am unable to speak to the customer care representative

Hi,

my name is pavan kumar and my mobile number is [protected] and my email: m.[protected]@gmail.com.
iam facing a problem regarding balance in my wallet. i had used paytm for transcation for zoomcar and after refund part from it, in zoomcar app it is showing 500balance in paytm wallet but when i checked in paytm wallet it is showing zero(0).

so request you to solve this error and get back into cash of 500balance in my account.

Regards
pavan kumar

Dear sir paytm se mene .date 07/01/2017 ko mere dost ko 1000 rs beja leki uske pass nhi gya or mere wallet se debit ho gya .mene 20 bar complain karwai par jawab nhi aaya or nahi costomer call lagta hai 20 dino se pareshan ho gya

Hi,

I am Arun kumar & my paytm account no is [protected] . I had done payment of RS 3600/- & Rs 10 to paytm A/c [protected] (Amit kumar) with transaction id [protected] on dated 27 the december 2016 but it has not received in recipient A/C[protected] till 4th feb 2017. Kindly find the attached passbook of both account . Sir, I have complained many times in paytm but they are not refunding my money, pls help .

Best regards
ARUN

Team paytm,
I transferred rs 1000 in my father's account through paytm on 11/01/2017 with tranjection ID ECOM[protected] ONE 97 COMMUNICATIONS but till date 04/02/2017 the money could not transferred in my father's account.
Please take this matter on priority basis. Solve my problem as soon as possible.
Otherwise I will report this matter in our prime minister greivience cell.

Mintoo Jha

I tried to add money in my paytm account ([protected]) but money did not show in paytm account and deducted Rs. 1700. from my account on 02 Feb. 2017. I am Your regular customer.This transaction did't complete. If my problem will be not solve i will delete my account my account from paytm. My contact number is [protected]. These money deducted from my HDFC account [protected].
I request to you for return my money or complete to transaction.
Thanks
Regards
Sunil Kumar Bidasar

I was booking a movie ticket unfortunenatly otp session expired and payment not made hence amount for the same was deducted from my bank account so please provide me refund as soon as posibble

Recently I have done my bank transaction using Paytm. It had displayed as transaction failed but the money from my wallet has been deducted. I raised an complaint regarding that but they are taking 2 minimum days time to solve. It's urgent for me. I have to pay my EMI using that money. So please make it as soon as possible. everytime there is a problem with this application don't know why. Fed up of this application. Have to uninstall it after the issue is solved.

I ordered philips bikini trimmer BRT382 /15 for women through paytm with order no[protected] and I received a parcel on 3rd February 2017.But when I opened the parcel the product was missing. Only one battery worth maximum Rs10 was there inside the pack. I paid Rs1790 for the item and I got cheated. Even after complaining in your site, I did not get any feed back. If Iam not getting a call from your side for refund or exchange I will expose this in media or I will file a case in consumwr forum

Dear Sir,

I added money in my paytm account on 30/12/2016 and yesterday I added Rs.500/- into my account so the balance should be Rs. 851.61 instead the account balance showing only Rs.500/-

Name: Chandrasekar EL Mob.No.[protected]

bal as on 30/12/2016 126.19
add :30/12/2016 1000.00 =1126.19
add: 03/01/2017 500.00 = 1626.19
service utilised through Uber: on the following says
101/2017 121.44
1/01/2017 104.91
1/1/2017 144.69
1/1/2017 151.90
22/01/2017 134.91
27/01/2017 111.73= 769.58

Balance amount as on 04/01/2017 is Rs.851.61

Ive ordered projector on 14/1/17 returned on 23/1/17 when I got msg "We have refunded Rs. 159 to your Paytm wallet and Rs. 2269.00 to your SBI bank for your Order ID [protected] on Paytm. Your bank could take upto 7 working days to credit the amount to your account" but no bank amount of RS 2269 is credited till now..I've complained on Paytm customer care but no satisfying reply by them..I need money as I want to buy another productso request you to take immediate action against Paytm... Regards

Against the order no [protected] I received an instrument which had some defect and was duly informed to the paytm through their application and an apology mail came wherein they asked me to submit the required information in the desired format which was shared the same day, from the time I shared the information instead if acting and reverting on my mail they send a fresh mail stating that we though your querry was solved so we closed the issue.

I tried various mediums to contact then however I'm not able to reach any one and when I'm mailing them I'm not getting any response from them.

I'm looking forward to your support and intervention in getting the defective device returned.

Date 3-2-2017,
no : [protected],
i wrongly sent money to above number from my no;[protected] kindly refund my money of Rs: 1000
Transaction ID:[protected],
The person with that phone number is fake trapping lot of members and doing a scam kindly resolve save the people from getting fake.

R/Sir,
I have transferred 300 rs on another number, but the amount was not credited yet on that no and balance is also deducted from my wallet. I have registered grievance many times but the problem is not resolved and they sent a mail that the amount will be refunded in 2-3 days but all in vein.
Ptm complaint no[protected]
Query no[protected], 19841179

On placing my order for Red tape shoes paytm assured us to give cash back Rs 2200 about after despatching shoes within 24 hour for order no.[protected]. Shoes shipped on 25 January, But cashback not send by paytm to me till now.Seeking help to receive money back and wish to tell everyone to avoid paytm.
If failed to received amount I will start to tell everyone as I have 2000 friends there and member of 20 group total members about 100000.I will wait for 3 days only.
Sushil kumar sadh
Mob.no.[protected]
Mob.no.[protected]

----- Forwarded message[protected]
From: Samir Roy
To: [protected]@paytm.com, [protected]@citicorp.com
Cc: 
Date: Sat, 4 Feb 2017 11:06:04 +0530
Subject: Re: Transaction confirmation on your Citibank credit card
Dear paytm,

Kindly check the confirmation of transaction from citi bank.

Rs 5000 was spent from my credit card but this transaction is not
reflecting anywhere.  Where is the money gone????????

I am trying to reach someone on your call centre.  But your call is of 3rd
grade. Since 3 days no response.

Shall I file a case ???

Are you going to respond ???

Pls stop paytm.  I will never use it and also not recommended it to anybody
will also discourage usage of paytm

Please upgrade your service.  Its #### !!!

Samir c
[protected]
On Feb 2, 2017 8:05 PM, "Citibank India"
wrote:

[image: Citibank]
Dear Citibank Cardmember,

Thank you for banking with Citibank.
* Rs 5, 000.00 was spent on your Credit Card 4386XXXXXXXX7613 on 02-FEB-17
at PAYTM.COM .

I purchased Domino's voucher card but still I am not getting any evoucher receipt

Order no.[protected]..i ordered a Lavie handbag..I put return request..since seller could not pick up...Lavie handbag was self couriered at Paytm request but returned undelivered..Then again they requested me to courier to seller Delhi warehouse..I did that also..After that no response..DTDC courier tracking link I emailed stating the courier has been delivered..But no response from paytm or seller..I m really tired now sending emails..Self couriering two times..How long I need to follow up to get my refund and courier charges..I beg you to please intervene and solve this ASAP

Good morning sir,
I have repair my mobile and give payment to my payee by Payton on 28 Dec 2016. The amount has been deducted from my wallet but transfer in my payee wallet. My payee just receive 1 text msg. I will complain many time in your help center but they reply we refund we transfer but nothing do. If you can help me in this matter please think about my complain. The time going one month above but your customs care not solve my problem.

Thanks
Nishant Maheshwari
[protected]

We are regular customer of PAYTM ( faithful brand), this time when we Purchased product through PAYTM, we are very disappointed and sorry to say product is not OK as per detail of product specification, and when we are trying to return, the return policy is not active but at the time of purchase return policy was active and cash back is also not given by paytm.

PRODUCT CODE IS : APPMONIKA-SILK-MONI63476B957F329

PRODUCT NAME : Designer White semi Stiched Salwar Suit Without Dupatta

ORDER NO. : [protected] DT 25/1/17

Brand : Monika Silk

Material : COTTON ( this is wrong actually this is not cotton )

Our Contact No. :[protected]

Thanks..

Your Regular Customer..
HITESH KUMAR