PayTM Mobile Solutions Complaints & Reviews

Register mobile number \email id: [protected]
Shridhar.[protected]@gmail.com

Amount: 5000& 4000
Transactions ids: [protected] for 4000.
[protected] for 5000.
both amount transferred in my number but I havent received the amount in paytm wallet. This amount transferred in UBER account out of which I have used Rs1524.15 for cab. So request you to kindly transfer reaming amount of Rs 7475 in my paytm wallet.
Or I will escalate this issue to RBI and banking ombudsman.
Regards
Shridhar

One of the orders from the order no. [protected] was declined by the seller. I have not received the refund in my wallet. Despite raising the issue many times, no action has been taken. Neither a ticket for the complaint was generated, nor I have received a callback from Paytm.

Aarti

In 29 Jan 2017 I ordered a Creative Inspire T6300 5.1 Channel Home Audio System through paytm with my atm card ordered number [protected] Amount of rs 5220, After few hours i cancelled the item. Payment Details CC Transaction No. [protected] Paytm apps shows me that rs 5220 has been refunded to your bank on 29.01.2017 And give me a reference number 75134837030017065540969 for successful refund of rs 5220 from paytm to your bank account for your orderd id [protected]. After few days i am still waiting for this amount money, But when i didn't get i contact bank authority, They told me that there is no amount of money send to my account for paytm. I claimed again in through paytm app, But i don't get any type of response.

Did the transaction in lenskart.com of Rs. 1879/- through paytm wallet on[protected], For that I didnt received the 50% cashback into my account. Till now there is no customer care number to speak with them and If I raise a ticket with this order id in[protected]. Till now there is call back from Paytm. If i drop a mail in this regard with them they are just sending template mails like "If not credited you are not KYC customer and please check the monthly transaction"...Please close this issue and I am attaching the cashback screenshot also.

I have cancel product till yet i am unable to get my money back in my bank account and my order id is [protected]. and my contact no [protected].
and my mail id sudhanshusingh [protected]@gmail.com and babk have also inform that they have not created refund from his own end ... so its my humble request to paytm team solve my problem as soon as possible and give my money back to me otherwise i will complain against paytm team

Hi, i am amardeep i have deduct 1000 rupees my bank a/c and one month over but my amoumt is not credit.I am credting my paytm wallet with 1000 rupees but not coming amount in my wallet and balance deduct from my bank a/c.

I have transferred 14000 in my other acc i got the msg but the monry us nit reflecting in the other wallet transaction id's are - [protected],
[protected],
[protected]
I have tried each and every way to contact them ive got no proper response can someone help.me in this situation please ... I dont what i can do to grab their attention??? ?! I tried to talk to them through emails and playstore but they stopped replying to me there as well they had asked me for my ref. Number but i gave them the ref. Nos they have stopped communicating with me can anyone plz tell what can i do in this situation

I transferred Rs 15000 from my Credit card but I did not use it. Now I want to transfer the money back to the card but that option is not there.

If I transfer that amount to my Saving bank account you are deducting a charge and that is not fair

Pease let me know what to do

My bank transaction id is 085532
my Wallet transaction id is [protected]

Thanks
Apeksha

Hi,

I have not received my refund amount since been one month from PayTM for two transaction amounting R.s 50+50, please refer my communication to PayTM and Bank which has been confirmed the payment.Please do the needfull.

Transaction :1

Dear Dola,

Greetings from Paytm!

We have confirmed with your bank ICICI that Paytm has not received the amount Rs. 50 under order [protected].

Thus, would request you to kindly contact your bank directly.

Regards,
Paytm Care Team

Transaction :2

Dear Customer,


Greetings from Paytm!


We understand that your query is regarding transaction not getting processed against Order Id [protected]. We have checked and validated that we have not received the amount . In such cases, the bank automatically refunds all such transactions. This process is governed by the bank itself In case of any further delay, you may contact your bank.


For more details regarding security features, would request you to kindly visit https://blog.paytm.com/know-more-about-your-paytm-wallet-security-features-vario...⇄

We seek your understanding and patience in this matter.


Regards,

Paytm Care

Regards,
Dola

Hi I'm form Nike celebration mall Udaipur we using paytm for customers for payment mode. I want transaction on 1st Jan 2017. One of customer pay by paytm. As now we track. There are no amount received by company. So I just know that. The amount diduct from customer or not? & company amount received or not. Please help. Customer paytm mobile number [protected] name - kamal

Hi Team,

I have not received my refund against the cancel order no. [protected]. Kindly update the same on top priority. As I am totally fed up by complaining again and again to paytm customer care but no response.

HI Sir
Actully I loged on my paytm account and transfer amount of 6500/-bt amount deduction from my account and after that my pytem account is showing logg off .And when i opned my pytm account so its showing id not valid . So plz conferm that and plz refund my amount of 6500/-

MY CONTECT NO IS [protected]
mail .id : chourey.[protected]@gmail.com

At a vendor location in Gurugoan on 24th Dec, while making payment on Paytm Mobil app selcted a wrong Mobile no ( [protected])for making payment of Rs, 1679 . Imedieately i got a SMS from Paytm that vendor does not have an account & realised the mistake. I filed a complaint immediately to stop this transaction. But despite that Vendor with wrong mobile no created a/c & got the payment. Followed with Paytm on many mails and got a reply to take up with vendor, who refuses to talk.
Cannot understand when comlaint was made immedately why Paytm did not block form creating a/c and encsahing the payment!Does Paytm have no ploicy of verfication ?

Some one used my card to purchase product online, my bag had been stolen on 28th in that i had my phone and wallet and Debit card of course, somebody paid a huge amount via card till i have blocked it, now i am not able to contact in paytm to cancel those transaction bcz you Paytm ppl do not provide customer care contact number for intimidate action.

Now what to do please take necessary action.

Regards
Amber

[protected] is my order for iPhone which has 5000 cash back offer. I received the phone but no cash back even after a week. I raised almost 10 request via app, website and also via call center but There is no response for any of my request. Not even a simple acknowledgement. I ordered via paytm only because with cash back price was less than other website. Pathetic customer service which deceiving offers. Worst online shopping experience ever. I will be taking legal route is no response is received for this complaint.

My name is mohammed ali i am using paytm account customer was send the amount of 5000 rupees to my paytm account([protected]) customer have successfully completed message and amount debited customer account.customer no is [protected] but amount was not credited my account .i am sending so many mail to claim my amount but no one rspond..

Dear Team,

This is to bring to your notice that i have been cheated by fake paytm custome care 24*7 no is [protected] and he asked me to login url www.rbipaymentddoorway.com and authorized your bank details . as i did that the amount of 20000 has been deducted from account on 02022017 at 04:00 am. and credited to INB/[protected]/PAYTM MOBILE SOLUTION PVT. Kindly trace this details and account no to find the culprit. His gmail ID was [protected]@gmail.com.

Please save some people because they are doing this to cheat innocent people i have seen lot of view while searching the complaints of google review.
If you colud do this . Please arrest them and i can get my money back.

Thanks for your support.
Praveen Thakur +[protected]

Hello Sir,

I wanted to lodge a complaint, recently someone fraudly withdraw big amount from my

bank account using Paytm Mobile Solutions/ Noida. He called on 01/02/2017 and said

calling form bank head office and asked for Adhaar card number, ATM 16 digit number

and OTP from my mobile. And next day I went to bank and see he did 4 transactions

and withdrew 49, 500/- 2 transactions are from PayTM mobile solution, Noida. Could

you please help me to rollback those transactions and give my money back.

Please help me. I'm attaching screen shot of my

tractions which has all details in it. Please let me know what else you needed from

me.

Kindly rollback the transactions please .

Thank you!
J. M. Singha

On 21st Jan 17, at 10:19:37 am, i tried to add Rs. 994 to paytm account from canara bank saving account. The amount was deducted from my bank but was not added to paytm. I contacted bank after 10 days but bank told that payment was not returned back by paytm.
unfortunately, at paytm, there is no one to receive calls related to such matters.

I have deposited an amount of 10000 to paytm wallet through ICICI BANK BRANCH
but the money is not credited in wallet..

i have made an complaint about it at [protected]@paytm.com but no resolution has been provided by them..paytm team is asking about the ORDER NUMBER but i do not have any order number because i have deposited cash through icici bank so i have all the proofs regarding bank transaction..

i have also coordinated with bank.but the bank authority is telling that the transaction is successful from our end..