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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 487

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A
aksaks29
from Ahmedabad, Gujarat
Feb 2, 2017
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Address: Jaipur, Rajasthan
Website: paytm.com

On 30/12/2016 I have transfered 7000 rs to my SBI Account from Paytm but still I did not received money. my paytm wallet Order ID is [protected] and Bank Txn ID is [protected]. I have complained to Paytm and SBI Customer care many time but still I did not received money in my account.
Every time paytm is providing reference number 30001263646364079287744 for successful transection. I have complained to SBI providing same reference number but still my problem is un ressolved.
SBI is telling this reference number is wrong.
I want to know the reality of this reference number 30001263646364079287744 from SBI and Paytm. Ant why after more than 1 month Rs 7000 is not credited to my SBI Account number [protected] Bank located at Sirsi Road, Jaipur, Rajasthan.
Dear Swarupkrsinha,

We regret for the inconvenience caused. Kindly get back in touch with us with your contact details & registered email id.
We will be very happy to close your problem.

With Best Regards
Paytm Customer Service
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    U
    Umair8289
    from Gurgaon, Haryana
    Feb 2, 2017
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    Address: Bangalore Urban, Karnataka, 560020
    Website: Paytm.com

    The name is syeda fathima
    &
    I resive a ticket from paytm
    Name printed
    Syeda fatima
    A simple "H" is missing in the name

    When i booked a ticket
    Tranjuction is stop & i resive a msg frim paytm
    But paytm cut the balance from my account
    I have screenshoot...

    I m frequent user of
    Makemytrip and via.com
    One of my friend tell me about paytm flight booking
    I booked a ticket 1st time useing paytm
    But i m not satisfied with ur service
    A simple spelling editing
    [protected]@gmail.com
    image3.PNG

    image2.PNG

    image1.PNG
    Sent from my iPhone
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      A
      Ashutosh Bisht
      from Agra, Uttar Pradesh
      Feb 2, 2017
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      Address: Dehradun, Uttarakhand, 248001
      Website: www.paytm.com

      On 15 jan 2017 i uploaded cash in paytm wallet but amount is not credited by the paytm but the same is debited in my pass book amount 5100 after complaining paytm they said they did't received any payment contact your branch. I got pass book update there is debit of 5100 with the name of ECOM ONE97. I made an online complain to my Bank they provided me a complain number but till now no response from bank too.
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        H
        HarVinder SiDhu
        from Delhi, Delhi
        Feb 2, 2017
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        Address: Ludhiana, Punjab, 142035

        I am a paytm user .My phone number is [protected].On 2nd Feb I did a transaction of money transfer in bank. Paytm received money from my bank account but didn't transfer forward to next bank account. Please resolve it.
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          V
          vkchowdary1
          from Hyderabad, Telangana
          Feb 2, 2017
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          Address: Hyderabad, Andhra Pradesh, 500072

          I'm trying to add money to my paytm wallet. it is saying some issues with card. please change card.
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            S
            sk2dokan
            from Padmanabhapuram, Tamil Nadu
            Feb 2, 2017
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            Address: 620004

            Dear, sir/madam

            I am subhash kumar meena from rajasthan I send money 5000 rs from [protected] to [protected] but that time [protected] not paytm account please solved my problem and re add my money in my paytm wallet in this number [protected] and my email id is skm.[protected]@gmail.com
            And my transaction I'd is [protected] date 02/02/2017

            Please solve my problem
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              A
              Ashok Dulhanani
              from Ahmedabad, Gujarat
              Feb 5, 2017
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              Address: 382475

              My account is registered with my mobile number [protected] & balance was 197. Its changed to my another number [protected] with zero balance. My account is not showing balance, statement or my [protected] number. So please solve my query soon. return my balance to my account. This is the major cheating by company paytm. This is my request that I have lost my money Rs197 & should be banned paytm any how.
              Feb 05, 2017
              Updated by Ashok Dulhanani
              Paytm Mobile Solutions — Regarding balance

              1 Review
              As Ashok Dulhanani on Feb 5, 2017
              Mark as Resolved
              Phone/Mobile Number: [protected]

              My account is registered with my mobile number [protected] & balance was 197. Its changed to my another number [protected] with zero balance. My account is not showing balance, statement or my [protected] number. So please solve my query soon. return my balance to my account. This is the major cheating by company paytm. This is my request that I have lost my money Rs197 & should be banned paytm any how.
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                N
                NamishaZaveri
                from Delhi, Delhi
                Feb 2, 2017
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                Address: New Delhi, Delhi, 380054
                Website: Paytm.

                Company - Patym- Ordered wardrobe on 31st Dec 2016., delivered on 12th Jan 2017.
                I had purchased wardrobe from Paytm.com amounting to rs 22990. On delivery one of the peice was broken which was realized when the packed was opened by the carpenter of the paytm vendor. This was informed to them by carpenter by call and pics send by watsapp and my self through email on 20th Jan. This is yet not resolved post so many calls and email and also escalated to various level. This is done with the PM vision of Digital india. If this kind of cheat and fradulent activity is carried out. How can the vision be fufilled. Request you to kindly support me to teach this lesson that they can take customer for granted inspite of spending so much money before the delivery of goods.
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                  H
                  Hemant Lambate
                  from Vasai-Virar, Maharashtra
                  Feb 2, 2017
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                  Address: 411052

                  N the month of Dec 16 and Jan 17 an amount of 9720 has been transferred from mobile no [protected] but not received by state bank of India account.
                  Please guide and solve problem
                  Transaction I'd amount
                  [protected] 500
                  [protected] 1200
                  [protected] 400
                  [protected] 500
                  [protected] 1000
                  [protected] 10000
                  [protected] 4270
                  [protected] 850
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                    R
                    Raja M (CS OMTP)
                    from Bengaluru, Karnataka
                    Feb 2, 2017
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                    Address: Bangalore, Karnataka, 560029
                    Website: paytm.com/myorders

                    I am not able to Register my mobile number, post generating the OTP,
                    Once i enter the OTP, i am getting an error message stating Bad Request, i have the balance of 6300, i am not able to user that amount, i tried reaching the customer and placed the call back request, but i dint get any call till date.
                    My number [protected]
                    Order id
                    1. [protected]
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                      I
                      iamsahil1993
                      from Gurgaon, Haryana
                      Feb 2, 2017
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                      Address: 560045
                      Website: paytm.com

                      I booked a bus ticket on paytm with my old number i.e([protected]), due to some reason i cancelled my both tickets with order ids-([protected] and [protected]).
                      i merged my accounts to my new number i.e [protected].
                      though of getting refund to my new number i haven't got.
                      technical support is saying that i got my money in my old number but i dont have that number, can u please tell me how i will get my money and it is not a small amount.
                      it is already been a month.
                      can u guys look into this and please dont send the automated message.
                      My order id is #[protected] & also #[protected] not successful recharge and may money cute so please solve this problem as soon as possible
                      Amount INR 1100 has been stolen from my account without any prior information about it. I have called paytm customer a care alot of times but it was not useful
                      I wish the consumer forum to take action against this .
                      My paytm mobile no. [protected]
                      Otherwise [protected]

                      Paytm — Cancellation product

                      Hiii guys paytm is such a worst side they offer u many product but do not fulfill it. affter 2 or 3 days they send u cancellation message.
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                        A
                        Afsana Jahan
                        from Noida, Uttar Pradesh
                        Feb 2, 2017
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                        Address: Faridabad, Haryana, 121001

                        Money credit to add wallet but servier down to not purchase so i am tranfer to return bank but ammount not credit to bank and not refund to wallet.
                        i was cheated by paytm.. i added rs 19900 in my paytm wallet on 4.1.17 and did not reflect in my paytm account. my bank says that the transaction was success from their side. i tried contacting the costomer care numbers and there was no option to talk to your support represetative .. i need my money back.. my paytm transaction id-[protected] pls help me.and my refund money.
                        Feb 02, 2017
                        Updated by Afsana Jahan
                        money credit to add wallet but servier down to not purchase so i am tranfer to return bank but ammount not credit to bank and not refund to wallet.
                        i was cheated by paytm.. i added rs 19900 in my paytm wallet on 4.1.17 and did not reflect in my paytm account. my bank says that the transaction was success from their side. i tried contacting the costomer care numbers and there was no option to talk to your support represetative .. i need my money back.. my paytm transaction id-[protected] pls help me.and my refund money
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                          D
                          Deepak Gowda Deepu
                          from Bengaluru, Karnataka
                          Feb 2, 2017
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                          Address: Hassan, Karnataka, 573201
                          Website: [email protected]

                          Unable to login
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                            K
                            kaushik pathak
                            from Vadodara, Gujarat
                            Feb 2, 2017
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                            Address: Vadodara, Gujarat, 390016

                            Respected sir,
                            i kaushik pathak used paytm frm last 2 months but frm last 1 weak when i used anywhere paytm the transaction was failed so kindly short out my problem. i have proper balance also in my account. why i have this kind of problem what is the reason of this problems? please shortout my problem as early as. my contact no. is [protected]. if you have to need to talk with me.
                            Feb 02, 2017
                            Updated by kaushik pathak
                            Dear sir,
                            I used paytm service frm last 2 months. before last 1 weak. but frm last 1 weak when i used paytm at gas station for payment then its not worked.
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                              E
                              eybcefg1
                              Feb 2, 2017
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                              Website: PayTM

                              I have ordered VIVO V5 from Paytm on 25-JAN-2017.I received my box through BluDart Courier AWB no [protected].I received the product on 31st Jan 2017.

                              When I opened the box ..mobile phone and accessories were missing.Box weight and pictures have been submitted to Paytm.
                              All the requested documents have been submitted to them.Please help to refund my amount.

                              Regards
                              Sandeep Kumar
                              Mene paytm me 16600 rs load kiya tha but abhi tak money load nahi huva or bank se money deduct ho gya he
                              Hello sir,
                              Sir I was cancelled my flight ticket from airlines they refunded but I am waiting from 5 days I am not received my money in Paytm wallet.. they told me you will get back your money within 24 to 48.. Airlines staff told me to contact Paytm to get your money..So I kindly requesting you to please contact me soon it's very much urgent...
                              I have transfered the amount to my personal account, but the amount is deducted from the Paytm account and also i did't receive the balance to my personal account please refund my amount as i have not able to see the Paytm wallet Balance its showing Zero(0) please Kindly help me to recover my Amount. / Contact me.
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                                J
                                josyachu
                                from Bengaluru, Karnataka
                                Feb 2, 2017
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                                Address: New Delhi, Delhi
                                Website: paytm.com

                                I transferred money from paytm wallet to my bank account on 24th dec 2016. they told me 25th money is returned to bank. but it was not credited. so i raised complaint. yesterday they told me they transferred money on 30th jan 2017. but bank told me they didnt get any money. bank asking me to confirmation number. they are not giving me. and they are telling again i have to do same process for getting money. actually i want my money immediately. it is urgent requirement. what will i do? please help me.

                                PHONE NUMBER: [protected]
                                Feb 04, 2017
                                Updated by josyachu
                                didnt get my money yet
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                                  A
                                  amritas
                                  from Hyderabad, Telangana
                                  Feb 2, 2017
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                                  Address: Ranga Reddy, Andhra Pradesh, 500084
                                  Website: PAYTM issues

                                  Transaction number #[protected] for transfer amount 925/-

                                  On 4/01/2017 night an amount of Rs 925/- was transferred from mob no [protected] to another no [protected] but the same has not been credited to the target paytm account till date.Pl look into the matter and ensure that the amount of Rs.925/-is credited to the paytm a/c([protected]) at the earliest..Else, pls reverse the entry and credit the amount in the paytm account of the sender([protected])
                                  Pl acknowledge

                                  Thanks
                                  Amrita
                                  #[protected]
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                                    J
                                    Josh Henry
                                    from Hyderabad, Telangana
                                    Feb 2, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: www.paytm.com

                                    Dear Paytm Team,

                                    It's high time you start responding to queries of the customers. There's no pepper helpline to reach an executive and neither there's any way to contact higher authorities.

                                    I purchased a mobile worth 18300/- on 27th of Jan and cancelled it immediately. The Money has not yet been credited to my account. Like always I've received a "Refund Reference Number", using which I have contacted my home branch and SBI customer care service. They both have said that the transaction has issues from your end.!!! I've been facing a lot of issues off late. But I'm still hopeful that you'll address the issue and fix the problem asap.
                                    NOTE:
                                    1.I've called and registered my grievance ; There was no response

                                    2. I registered a complaint on paytm app; there was no response

                                    3. I called the consumer Court; they gave me a reference number and asked me to follow every step in grievance procedure and if after all of that the issue isn't resolved a legal action will be taken against paytm

                                    4. This is my final approach to you guys. Please address the issue and get the money refunded asap. It's huge amount for me.

                                    Regards,
                                    Joshua.P
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                                      P
                                      Pallaviiz
                                      from Bengaluru, Karnataka
                                      Feb 2, 2017
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                                      Address: 560070
                                      Website: www.paytm.com

                                      I tried to book the bustickets on 21st January saturday, but transaction failed and i did not get refund. i booked throgh durgamba.com website.My ORDER No. ​RT1224156.
                                      ​ Order Date: 21.01.2017
                                      Amt: 1, 140/

                                      I got message from paytm that your payment confirmed.but transaction got failed.I tried to contact paytm i din get solution

                                      I was waiting for the refund. Its been 11 days i din get refund but I I contacted with merchant but they are telling they did not get received the amount.kindly have a check and do needful.
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                                        Kulbhushan Arya
                                        from Shimla, Himachal Pradesh
                                        Feb 2, 2017
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                                        Address: 131101
                                        Website: www.paytm.com

                                        On 29 dec i received amt of rs 5000 but i didnot get that
                                        mob no-[protected]
                                        Amt-5000
                                        0rder id -[protected]
                                        Kindly look into it and transfer my money
                                        also paytm says we will transfer but not received yet

                                        i have done many mails regarding this to paytm but no action is being taken
                                        i m really frustated. By yours app and ur customer satifaction is nil and not at all dealing with the matters
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