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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 488

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S
Sree dhar
from Delhi, Delhi
Feb 2, 2017
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Address: Rangareddy, Andhra Pradesh, 500072
Website: paytm.com

I added Rs.500/- to Paytm Wallet from ICICI account and then transferred back from Paytm Wallet to SBI bank. Money deducted from Paytm Wallet but dint added in SBI Bank. This happened on 02/01/2017. Till date there is no refund from paytm even after complaining many times. They simply say they refunded amount. Both SBI & ICICI Bank authorities says they dint received any transactions paytm to my respective accounts.
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    S
    Sandeep Kumar Bishwas
    from Agartala, Tripura
    Feb 2, 2017
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    Address: Purnia, Bihar, 854325

    Sar hum 10/01/2017 ko NORTH BIHAR POWER DISTIRBUTION ko rs 6164 bill payment kiye lakin PAYMENT OF RS 6164 FAILED Ho gaya jiska ORDER NUMBER [protected] Hai
    Sar hum kai bar Paytm ko complaint kar chuke hai Har bar 2 warking day ka saame laeta hai par ab tak mera payment rufannd nahi huwa hai
    Hum bank bhi contact kiye bank bol raha hai ki hum PAYTM ko Rs 6164 ka payment kar diye hai aap paytm se contact kare
    Sar mera payment rufannd kare
    Name. Sandeep Kumar bishwas
    Mobile. [protected]
    Email. [protected]@gmail.com
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      B
      Bharathi Dhasan.S
      from Mumbai, Maharashtra
      Feb 2, 2017
      Resolved
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      Resolved

      Website: Paytm.com

      I ordered a footware([protected]) and I didn't receive the ordered size. Have been following with the customer care for the past two weeks for replacement or return but no response. Two guys (Manoj, tanuj) mailed next to next on Jan 27 stating that the pick up will followed up. That's it after that no response, no status update. Nothing. No telephonic support. Really the worst online shopping support.
      Mar 21, 2017
      Complaint marked as Resolved 
      After a long follow up with the customer care and consumer complaints forum the money got refunded after a month.
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        D
        DineshReddy Yellannagari
        from Hyderabad, Telangana
        Feb 2, 2017
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        Address: 201 301
        Website: www.paytm.com

        Hi,

        I will tell you what exactly happened. My brother has sent an amount of rs 573 to my mobile number [protected] from [protected]. The thing is like I don't have a paytm account associated with the number [protected].
        So I thought that if I create a paytm account with the same number I will get rs 573 which was transferred earlier by my brother.
        I have signed up with [protected], it prompted me that already I had an account with same number. I have selected some option like merge or override I don't remember it exactly. My question is either money should be credited back to my brothers number [protected] or it should be credited to my number [protected].
        But neither of it happened. I lost my money somewhere. I[censored] can show where is money...it will be much appreciated.
        My question is what did I do with that money ?? If the transaction was successful, money should be used somewhere right ?
        It shouldn't go in the middle !

        Regards,
        Vamshi
        [protected]
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          H
          hemal joshi
          from Lakheri, Rajasthan
          Feb 2, 2017
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          Address: Ahmedabad, Gujarat

          Paid Rs.100.00 to CORPORATE Petrol Pump on Jan. 31, 2017 for transaction id [protected].
          But didn't receive 100% cashback according to offer on Petrol Purchase on QR code.
          It is being more than 48 hours but still I am waiting...
          I need my cashback as early as possible...
          Mobile no: [protected]‬...hemal
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            K
            keyur 7379
            from Chennai, Tamil Nadu
            Feb 2, 2017
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            Address: 380015

            On[protected], I did transaction of 1264.24 RS using Paytm but due to insufficient paytm account balance I have used ICICI credit card to pay bill . This transaction not done successfully.I have spent three months to got back my money from paytm.

            Though you are provided my money, the three month have been very tedious. I have gone through serious monetary deficit. I didn’t had money to pay bills recharge my mobile and pay to various vendors and this has been due to the delay in your refund so I would request you to compensation.

            Hope to see faster processing this time.

            please find attached screen shot of my credit card bill so you can verify.
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              R
              Ronakpatel2021995
              Feb 2, 2017
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 382345
              Website: [email protected]

              Paid Rs.100.00 to NEELU MOTORS Petrol Pump on Jan 30, 2017 for transaction id [protected].
              But didn't receive 100% cashback according to offer on Petrol Purchase on QR code.
              Me and my father did paid for same reason at same petrol pump... but he got cashback...but I didn't.
              It is being more than 48 hours but still I am waiting...
              I need my cashback as early as possible...
              Mobile no: ‪[protected]‬
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                A
                allfordbest
                from Bengaluru, Karnataka
                Feb 2, 2017
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                Address: Bangalore, Karnataka

                On 16.1.17 paytm has deducted rs 2201.62 from my paytm account on issue of "WITHDRAWN AGAINST DISPUTE" but still no such amount is being credited to my bank account till date and i have also submited complains online but no proper reply from paytm's side.
                My walllet Txn ID: [protected]
                I want my money back and i am also going to close my paytm account for this and recommend everyone to stop using this crappy application.
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                  S
                  Swetha Ravindran
                  from Bengaluru, Karnataka
                  Feb 2, 2017
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                  As i have lost my phone i installed paytm app on my laptop.i was suppose to send money to my friends paytym account .instead i recharged my friends Vodafone account by mistake.it was a transfer of 300 rupees.i want a refund or a way through which my friend can transfer that 300 rupees back to me.please hlp me resolve my issue . as it is important even if its 300 rupees . i think its good if i get to know how to set things right and im sure paytm will have refund policies to help their customers .paytm has made everyday things so simple and i do recommend this app to all of my friends .i request your customer care to find me a solution.
                  thank you.
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                    B
                    beast6593
                    from Bengaluru, Karnataka
                    Feb 2, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh
                    Website: www.paytm.com

                    My Account has been blocked without proper justification and notification. I want a reason why it was blocked and why the same has not been communicated to me.
                    And the support team does not reply to any mails or issue that we create. It's useless.

                    i want them to take some action as soon as possible and resolve the issue on priority or return my wallet money and block the account as long as you want. i will work with some other good service wallet.
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                      K
                      Kushal Sengupta
                      from Chennai, Tamil Nadu
                      Feb 1, 2017
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                      I am disgusted with Paytm. On my Uber app I had recharged 303 x 2 (INR 606 Rs) and screenshot sent through Paytm app. I was asked to re-authorise my Paytm wallet on Uber dates 31/01 and I lost about 580 Rs leaving my wallet with INR 118. Paytm never calls and customer care service is as pathetic as the app.

                      Please get in touch with me on [protected] or [protected]@gmail.com

                      Regards
                      Kushal SENGUPTA
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                        S
                        SYED_maaz
                        from Hyderabad, Telangana
                        Feb 1, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500032
                        Website: paytm app

                        Hi,

                        I did payment of amount 200 from my paytm no([protected]) to my friend's number([protected]) on 11-JAN-2017.

                        My paytm account is debited but the my friend's paytm account is not credited.

                        On that particular date, my friends account number was not registered to paytm.

                        She registered to PAYTM later but she didn't got any amount now.Even i didn't got the cash back

                        My registered mobile no is [protected] and my mail id is [protected]@yahoo.com

                        Please solve this issue as soon as possible.
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                          V
                          Vikram Gurjar
                          from Lucknow, Uttar Pradesh
                          Feb 1, 2017
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                          Address: Jaipur, Rajasthan, +91
                          Website: www.paytm.com

                          Dear sir my Bank account successfully pos transection debited Rs 159/- on dated[protected]
                          But my BSNL Mo. no. [protected] recharge order Number [protected] on dated[protected] Failed
                          So please REFUNDED my money Rs- 159/-
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                            T
                            Taruna Khullar
                            from Meerut, Uttar Pradesh
                            Feb 1, 2017
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                            Address: Gurgaon, Haryana, 110059

                            Hello sir On 11 dec Rs 1000 and Rs 500 recd from [protected] and i purchase from grofers rs 852 bt no transtion show in my account, I already sent so many complaints bt nt slove pls request slove my problem and update my balance in my wallet as soon as possible or any problem pls cal back urgent, we all ready so many complaint on paytm customer care bt no rep no cal pls pls slove my problem
                            Feb 01, 2017
                            Updated by Taruna Khullar
                            Pls slove my problem
                            Feb 01, 2017
                            Updated by Taruna Khullar
                            Pls slove my problem
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                              S
                              sajidshaikh68
                              from Patna, Bihar
                              Feb 1, 2017
                              Resolved
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                              Address: Sikar, Rajasthan, 332001
                              Website: paytm

                              Dear sir i am book ticket for raees movie but ticket not book but payment debit in my bank account
                              Feb 3, 2017
                              Complaint marked as Resolved 
                              my problem has been solved paytm refunded my money i am happy for your service thank you for this helpline service
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                                S
                                sridevimani7
                                from Hyderabad, Telangana
                                Feb 1, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500020
                                Website: paytm

                                On jan 26 at 10.02pm a rs of 4000 was wrongly sent to mobile number[protected] instead of the mobile number [protected] by me after that contacted the person through my mobile as she is lady and she is living at a village place she is not able to understand what paytm is and my problem she is just neglecting it and she also said that she is not having any internet facilty and all . so you please enquire about my complaint and do me the needful to get back amount to my paytm wallet.thanking you
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                                  punam pawar
                                  from Bhopal, Madhya Pradesh
                                  Feb 1, 2017
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                                  Address: Indore, Madhya Pradesh, 452007

                                  Dear sir
                                  विनम्र निवेदन है कि मेरा बैंक अकाउंट से बैलेन्स कम हो गया मेरा ऑर्डर i d नंबर [protected] टाइम 4:30pm इस नम्बर [protected] पर रिचार्ज किया था परन्तु बैंक से बैलंस कम हो गया पर नंबर पर रिचार्ज नहीं हुआ
                                  आपसे निवेदन है कि मेरा अमाउंट 196 मेरा वॉलेट या बैंक अकाउंट में देने की कृपया करे धन्यबाद

                                  Punam pawar
                                  [protected]
                                  Feb 01, 2017
                                  Updated by punam pawar
                                  Refund amount 196 This Order Id [protected], [protected] not recharge my Number [protected]

                                  Dear sir
                                  विनम्र निवेदन है कि मेरा बैंक अकाउंट से बैलेन्स कम हो गया मेरा ऑर्डर i d नंबर [protected] टाइम 4:30pm इस नम्बर [protected] पर रिचार्ज किया था परन्तु बैंक से बैलंस कम हो गया पर नंबर पर रिचार्ज नहीं हुआ
                                  आपसे निवेदन है कि मेरा अमाउंट 196 मेरा वॉलेट या बैंक अकाउंट में देने की कृपया करे धन्यबाद

                                  Punam pawar
                                  [protected]
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                                    R
                                    RaTuL ..
                                    from Churachandpur, Manipur
                                    Feb 1, 2017
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                                    Address: Kolkata, West Bengal, 700084
                                    Website: paytm.com

                                    I bought a pedigree 15 Kg of Rs2220
                                    and there was a promo code "MUSTBUY"
                                    that will provide free shipping and 35% cashback.
                                    35% of Rs2220 is Rs777 but they showed "750".
                                    I have attached both the screenshots.
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                                      RAvnik Singh
                                      from Kolkata, West Bengal
                                      Feb 1, 2017
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                                      Address: New Delhi, Delhi, 110031

                                      I have taken rs3000 from someone but not received yet whenever I am having a msg of receiving but not showing in Paytm wallet please help me to solve this problem from where i have this money I don't know who is he if this is not received then i am in very big trouble so please help yours thankfully
                                      Ravnik Singh
                                      Reference id-[protected], [protected]
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                                        Rajashri Borkar
                                        from Nagpur, Maharashtra
                                        Feb 1, 2017
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                                        Address: Nagpur, Maharashtra, 440009
                                        Website: paytm

                                        Order #[protected].No any reply from your site.What the hell is going on paytm.As seller sent me defective product.What can i do?Cant able to return the product.I will raise claim on you in consumer court.then u can see what will i do.Arrange reverse pickup ASAP.What are u doing bluddy customer care executive s.no any call back no any response.i m in trouble from last 3 days.continuously i have sent u request and might there will be no resolution .untill my return is not processed.what will i do.seller sent me defective stethoscope .Not works at all.give me exact resolution otherwise i will go in consumer court for serve u better.I want to return that damaged product.Reply us ASAP
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