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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 489

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M
Myneniram
from Guntur, Andhra Pradesh
Feb 1, 2017
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Address: Guntur, Andhra Pradesh, 522001
Website: www.paytm.com

Iam a user of paytm
My paytm number is [protected]
[protected] I received 1700 rupees through paytm wallet
Paytm walled I'd is[protected]
Order I'd is QR[protected]
Transaction I'd is [protected]
I got a confirmation message on[protected] only
But the amount is not credited in my paytmwallet in Today also
Please solve my problem
As soon as possible
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    U
    umeshkhurana
    Feb 1, 2017
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    Address: New Delhi, Delhi, 110006
    Website: Paid at Big Bazaar

    Not got cashback for transaction id [protected]
    Feb 01, 2017
    Updated by umeshkhurana
    Not got cashback with transaction id [protected]
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      S
      sharma vishnu
      from Rampura, Punjab
      Feb 1, 2017
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      Address: Ludhiana, Punjab, 141008
      Website: www.paytm.in

      This is inform you that i have transferred rupees two thousand held on Jan 2, 2017 from my paytm account to bank account but money still doesn't credited in my bank a/c please sortout my problem as soon as possible .

      PAYTM CONT NO = [protected]
      WALLET TXN ID = [protected]
      BANK A/C NO. = [protected]
      BANK NAME = PUNJAB NATIONAL BANK
      E-MAIL= mr.[protected]@gmail.com
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        T
        tanjeem khan
        from Hapur, Uttar Pradesh
        Feb 1, 2017
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        Address: Panchsheel Nagar, Uttar Pradesh, 245101
        Website: Paytm

        Sir date[protected] Ko mare bank account se Paytm m pase add krtea time Rs 5000 rupees cut ho gye but Paytm wallet m balance add nahi hua aaj 1 mounth 2 days ho gye h Pr Abhi tak mera balance na mare bank account m refound hua h na he Paytm m add hua h?
        Paytm I'd mobile number [protected]
        Order id [protected]
        So please mera balance mare bank account m refound kre
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          Abhisang
          from Gurgaon, Haryana
          Feb 1, 2017
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          Address: New Delhi, Delhi, 110021
          Website: paytm.com

          I had transferred Rs.3000/- to Mobile no. [protected] on 18th January 2017. The transaction ID is [protected]. While transferring the amount, I was not aware that the receiver does not have a Paytm account. Once the transfer was made and I received a “success” message from Paytm, I contacted the receiver. He created a Paytm account but still neither the money was credited to his account nor was it credited back to my account. I complained about it several times and every time I received a reply from Paytm was that the receiver has got the money. When I insisted that receiver has not received the amount then I was told that since the receiver did not had an account when the money was transferred, so the money will get credited to his account in next 48hrs. Then in the same evening, I received another call from paytm and they said that since the receiver had not created the account at the time of transfer, the money will be credited back to my account within 48hrs. Neither of the two options happened till date. Yesterday I met the receiver and checked his passbook statement to verify his claims as well as of Paytm and found that Paytm is cheating on both o[censored]s. I have clicked the pictures of the passbook of the receiver and mine too. Please find the pictures in the attachment. It’s been more than 14 days since I am taking this issue again and again and every time paytm is saying that the payment has been credited.

          Regards

          Abhinav Sood
          [protected]
          I transfer money through paytm to idbi bank account on 13 Jan 2017 of Rs 6000. Rs5000, Rs 1000 but still not get in that account, and amount is deducted from my sbi account.
          Please solve this problem and send money back to my account.
          Your's faithfully
          Vishal Kumar
          M. No:[protected]
          Email : [protected]@gmail.com
          I submitted a request to schedule a meeting in order to upgrade my PayTM limit but, I didn't get any kind of response from you guys. What kind of pathetic services you are providing to your customers. I didn't expect from you.

          Shame on you!!!
          I order From paytm. But i didnot get the delivery.
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            B
            Benki Reddy Praveen Reddy
            from Kannur, Kerala
            Feb 1, 2017
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            Address: 509301
            Website: www.paytm.com

            Sir i transferred 1000 rs to an sbi account on 24 dec 2015 but still that amount was not deposited in that account lot of i filed a complaint on this issue but no response please solve the problem r return the amount to my paytm account [protected] this was the my paytm registered mobile number u can check details on it thank u
            I don t book my movie ticket
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              U
              Uma Mahesh G
              from Hyderabad, Telangana
              Feb 1, 2017
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: www.paytm.com

              Hi,

              I have purchased the below item from Paytm 12/10/16 and there was cash back offer on the below product. The item got delivered but my cashback offer of INR 6783/- was not credit to my paytm account.

              "Apple MacBook Pro MD101HN/A Laptop (Core I5 (3rd Gen)/4 GB DDR3/500 GB HDD/33.78 Cm (13)/Mac OS X Lion) (Silver)" against the Order number [protected]"

              I have been following with them since 45 days and I haven't received cash back from them. I got a call from them after a week of my purchase where I have integrated two paytm accounts into one. The data was missing in my account and the same thing has been communicated to them through the mail and they accepted and verified the order after getting call from them. Since from that call I have been asking them for my cashback.

              The issue is still with them.

              "We are still working on this issue of cashback for product "Apple MacBook Pro MD101HN/A Laptop (Core I5 (3rd Gen)/4 GB DDR3/500 GB HDD/33.78 Cm (13)/Mac OS X Lion) (Silver)" against the Order number [protected] and will get back to you with a resolution within next 24-48 hours."

              I kindly request you to look into it.
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                S
                saket subham
                from Ahmadpur, West Bengal
                Feb 1, 2017
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                Address: 110092

                Dear paytm sir,
                where is this fund.this is not with [protected] paytm wallet or not with my wallet, where is this.conform me.
                And do need full.
                from,
                saket subham
                [protected]
                Feb 01, 2017
                Updated by saket subham
                Dear sir,
                do needfull.
                from,
                saket subham
                [protected]
                I have forgott password for login so i request for reset of password.After that paytm sent me a link & by clicking on that i have reseted my password.Pl note I have not changed my mobile no.I am able to login but account balance which is @ 500 has become 0. pl guide me

                Deelip Unale [protected]
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                  D
                  deependra kailasia
                  from Gwalior, Madhya Pradesh
                  Feb 1, 2017
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                  Address: 474006

                  I have request you 27 January to bill my landline bill[protected]. But bill payment did not successful yet. Plz do some thing. My order no. Is [protected]
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                    L
                    Lima Rongsen
                    from Noida, Uttar Pradesh
                    Feb 1, 2017
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                    Address: New Delhi, Delhi, 110024
                    Website: PayTM

                    I received a call from from [protected] at 10: 59 a.m. This person identified himself as Rahul Srivastava, employee code 00029429, of PayTM. He ask me to forward an SMS message to a certain number. When I refused to do so he said that my PayTM account would be blocked. I put down the phone. He again called at 11: 37 a.m. with details such as the amount i had on my PayTM wallet. He also had the details of the bank to which this PayTM account is linked and my personal details. This means that the person had access to all my details. Now, if this person is not your employee, then your security is an issue. In all this time, this person had transferred Rs 20000 from my account and also did away with the balance I had in my wallet.

                    Please take a look into this case as I strongly hold PayTM accountable for such people to have access to personal details of their customers. If you cannot provide for the security of your clients, DO NOT SOLICIT for people to join in.
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                      N
                      Navneet Mangat
                      from Chandigarh, Chandigarh
                      Feb 1, 2017
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                      Address: 143001
                      Website: Paytm

                      I placed an order about a week ago. Once I realized that the delievery process was going to take almost a month I decided to cancel 2/3 items from the order. I was able to cancel only 1 item and got refunded my money. The second item I've been trying to cancel has not even yet been awknowledged by the vendor. It's been one week and he has yet to even acknowledge that I placed an order that's ridiculous I'd rather just buy from another vendor or go out to the store. My order number is [protected].
                      Feb 02, 2017
                      Updated by Navneet Mangat
                      This is an actual email i received from paytm

                      "Dear Paytm User,

                      We have stopped monitoring this email address and your email is not being looked at by anyone.

                      If you have an issue with a Paytm order or for any other issue - please go to http://paytm.com/care

                      You can also call our 24x7 helpline at +[protected] to get your issue resolved.

                      Regards,
                      Paytm Customer Care"

                      That is word for word what they sent me after i sent them an email asking for a refund and cancellation of my order. ALL i want is a cancellation of my whole order and my money back into my account dont think thats asking for much I've recieved order number [protected] I've gotten 599 rupees back from an order of 1299 so 799 still pending id like back. thats it. thats all i want and ill be happy. not to just rant but that message is completely astonishing how they can just tell me as a customer my query is not going to be even looked at. completely unprofessional.
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                        S
                        sadhnakapoor
                        from Gurgaon, Haryana
                        Feb 1, 2017
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                        Address: 122022
                        Website: [email protected]

                        Reference to your latest Email i was assured that the previous balance will be transfer to the existing account.Since i have already given all the details and now i am not in position to give details required by you again and again.It is really hurting me that your company of such REPUT is unable to sort out my problem after 10-15 days.

                        Sadhna Kapoor
                        Feb 04, 2017
                        Updated by sadhnakapoor
                        My phone ([protected])has lost and I am requesting Paytm to transfer the balance amount (of [protected]) into
                        my new account number ([protected]) number.paytm has asked me some queries which I have answered them and request them to transfer the due balance which is in my old account ([protected]) into my new account number ([protected])I wish you will reply me soon
                        Please solve this issue at the earliest
                        Thanks
                        Sadhna
                        Feb 06, 2017
                        Updated by sadhnakapoor
                        Today in the morning Paytm has promised me(Sadhna Kapoor)that they will transfer my old balance money into my new account number ([protected]).As my old mobile ([protected] number)has lost since 15/20 days so I requested Paytm to transfer my old balance amount into my New account number ([protected])and also I have fulfilled their queries as much as possible.Hope you will solve my problem as soon as possible.
                        Thanks
                        Sadhana Kapoor
                        Hi sadhna, I had the same issue some days before but gotit resolved now u can transfer the money by urself only. To get the details kindly mail me at [protected]@gmail.com
                        Thanku
                        Still u havent got your money??
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                          Pankaj kumar Shandilya
                          from Itarsi, Madhya Pradesh
                          Feb 1, 2017
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                          Address: Indore, Madhya Pradesh, 452002
                          Website: Paytm.com/care

                          Me order red colour of lenhenga choli but found green colour plz change my product &give me my red colour of lenhenga. Choli plz help me sir paytm is very nice for money app & me love it
                          Feb 01, 2017
                          Updated by Pankaj kumar Shandilya
                          Change my order
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                            shivam9452
                            from Lucknow, Uttar Pradesh
                            Feb 1, 2017
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                            Address: 271001

                            Dear sir,
                            i am shivam manjhwar my paytm money in not riffer in my account
                            this train is cancelled plz riffer my money tkt PNR no [protected]
                            amt 1320 will be not refunded in my paytm account mai, So plz riffer
                            my paytm money.
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                              prans28
                              from Kolkata, West Bengal
                              Feb 1, 2017
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                              Address: 712258
                              Website: www.irctc.com

                              Hi i m pay to paytm wallet of irctc ticket bokking. payment is done but i have no received any ticket and PNR No. please help me and contact me my cell nu-[protected]
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                                visa2017
                                from Chennai, Tamil Nadu
                                Feb 1, 2017
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                                Address: Chennai, Tamil Nadu, 600023

                                Someone has deducted amount from savings as well as CITI bank credit card.
                                When I checked the transaction details, it shows that this has been done from Paytm mobile solutions.

                                I have raised a complaint with CITI bank. I was trying to reach Paytm customer care. But there was no proper resoponse. I dont know what is happening. If this is the way how the customer will be happy.

                                I am totally fed up with what is happening .

                                I want my amount back. there were 2 transaction happend on[protected] with RS 9999

                                & the same day, this has been deducted from savings account. so totally i have lost 29997.

                                Please let me know the details ASAP.

                                Regards,
                                Visalatchi
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                                  M
                                  muddsar
                                  from Mumbai, Maharashtra
                                  Feb 1, 2017
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                                  Website: paytm.com

                                  Amount(700 and 100) got debited from bank but does not credit in Paytm wallet.
                                  order no. [protected], [protected].

                                  There is no direct contact with Paytm...they do not respond..worst service ever.
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                                    pariv shah
                                    from Ahmedabad, Gujarat
                                    Feb 1, 2017
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                                    Address: 380002
                                    Website: www.paytm.com

                                    On 27.1.17 paytm has deducted rs 5000 from my paytm account on issue of "WITHDRAWN AGAINST DISPUTE" but still no such amount is being credited to my bank account till date and i have also submited complains online but no such positive reply from paytm's side.
                                    My walllet Txn ID: [protected]
                                    I want my money back and i am also closing my paytm account for this and for many such related issues.
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                                      chithra sadhu
                                      from Delhi, Delhi
                                      Feb 1, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: www.paytm.com

                                      On 02.01.2017 I had transferred an amount of Rs.1000/- from my paytm wallet in mobilie number [protected] to [protected]. The payee got the message success but the money was not added in the payee's paytm wallet. I had give many complaints but no action has been taken against my complaint. Request to solve the same at the earliest
                                      Feb 01, 2017
                                      Updated by chithra sadhu
                                      Payment of rs.1000/- to wallet for mobile number [protected] done from [protected] on 02.01.2017 was not added.
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                                        shrushti
                                        from Vadodara, Gujarat
                                        Feb 1, 2017
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                                        Address: Vadodara, Gujarat, 390015

                                        I have paid 225 rs to shopkeeper through paytm. i have received the confirmation about it but the shopkeeper did not receive the amount till date this incident happend 1 month back. i want paytm to contact the shopkeeper about the payment confirmation rather than me as i have all the proofs regarding the payment. it very annoying to get a call from him daily regarding the complain. my money is deducted so why should pay him extra. please give confirmation to the shopkeeper. i want this issue to be solved as soo as possible it is very annoying i will stop using paytm if this is not solved.as paytm is confirming me about the paytm. please contact the shopkeeper for the same.
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