PayTM Mobile Solutions Complaints & Reviews

Dear concern,

I am Adinarayana having paytm wallet [protected]. One of my friend transferred 2000/- money to my wallet from Paytm wallet [protected] on 25th Jan 2017. But at that time I don't having paytm wallet on [protected] number. After that I opened a Paytm wallet on [protected]. But money was deducted from his Paytm wallet. But I did't received money to my wallet. But I received a payment confirmation msg from Paytm wallet having transaction I'd: [protected]. So please reverse the amount to his wallet or transfer the money to my wallet. Please do the needful. Here i am providing transaction I'd: [protected].

Regards,
IHV Adinarayana,
[protected].

I tried to add money in paytm and it got debited from my account but paytm rejected it. on mailing paytm they confirmed that they reversed the amount but bank did not received. now I am trying with icici bank and paytm as well but no one is responding. Please refer mail trail:

Hello Team,

Its more than 7 days i have not received the amount. This is the second case of not receiving the amount

On 31 January 2017 at 16:55, aroop mukherjee wrote:
Hello team

Did not received any update yet.
My amount got debited twice but did not receive any response.

Thanks
Aroop Mukherjee

On Jan 30, 2017 11:27 AM, "aroop mukherjee" wrote:
Hello Team,

Apart from this, I have not yet received the amount for 1 more transaction and its more than 15 days.
Screenshot enclosed. Please help me in getting the amount.

Thanks
Aroop Mukherjee
[protected]

On Jan 27, 2017 3:46 AM, "Paytm Care" wrote:
Hello Aroop,

Greetings from Paytm!

Thank you for contacting us and apologies for the inconvenience caused.

We are sorry to learn that the amount Rs. 300 as debited from your bank account however the transaction was not successful under order [protected]. We would like to inform you that, we have initiated the refund of Rs. 300 to your bank which will be credited automatically within 7 business day from the refund initiation date.

In case your amount is still not credited to your bank account within speculated time, kindly get in touch with us and we will be glad to help.

For more details, would request you to kindly visit https://blog.paytm.com/know-more-about-your-paytm-wallet-security-features-vario...⇄

We assure you, the best of our service.

Regards,
Paytm Care Team

Disclaimer: Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications.

Note: You can also add another layer of authentication such as Pin or finger print sensing etc. on transactions through Paytm app on your Android phone. So if you lose or misplace your phone, your Paytm wallet remains safe. We encourage you to visit https://blog.paytm.com/now-add-an-app-password-to-your-paytm-wallet-81fa6118353c...⇄ to know more details for the same.
ref:_00D28dppr._50028bzfdC:ref

I buyed one product from paytm for that i was getting cashback because of my limit is over it got failure now my paytm wallet limit is refreshed so i how i will get my cash back

Hi,
I have booked a AIR ticket from bangalore to kolkata Jet Airways 9W 665 using Paytm website.My journey date is 18th april 2017.

The corresponding paytm order id for ticket booking is-[protected].

Now ii have got a mail from paytm that suddenly my ticket has been cancelled whereas I have not cancelled yet.

As it is non refundable ticket, I will not get any money in refund.

I gave a call to customar care to stop cancellation, but they are unable to do that.They are telling it has been got canceeled from my mobile, where as I have not cancelled the same.This might be cause due to their system issue.But they are not ready to listen or stop cancelling the request.

This is an verry critical issue.That is why raising the concern.

My mobile number is [protected] i am going to buy an i phone 7 plus 32gb mat black on paytm with offer of 7000 cash back and i've used that promo code on the shopping bag and when i gone through to the payment section i got the messege your offer is expired and i am trying to contact them by (mail, call)but paytm employee not replying back to my call and mail
please help me with solution

Dear
Sir [protected] paytm no ye hai.aur ye aadmi shine.com se hai.7000&4500 pay karaya hai aur koi response nahi leta.mujhe aapki madad ki jarurat hai.
Aapka custo
Md Afaq

Mobile.[protected].[protected]

Dear Sir
On 28/01/2017, I received call from phone no. [protected] (named Shruti Rathod)from caller giving reference that he is calling from ICICI for 3D Secure banking and asked ATM CARD NO. for regularizing & updating my bank account. Register mobile number is [protected], I have given all the detail but after a short time, I noticed by receiving a SMS that the fake caller debited Rs 50000/- from my ICICI account to his PAYTM ACCOUNT NO., the paytm reference no. for paytm transaction is 132746 & 132544 & 132407. So you are requested to please trace same fake caller & get refund my money.

Aditya Wankhade
[protected]

A duplicate PayTM account with my email address and Mobile number got created and my balance became from Rs. 9000 to Rs. 0.

No response I have got from mailing them or calling them.

When I messaged them on facebook, they told me some stupid thing which is both absurd, stupid and annoying. They are telling that my mobile number has been claimed (Not sure what that means), and they now want to buy a new mobile number along with my bank statements, debit card / credit card statements and my last 3 PayTM transactions (Like I have no work but to remember my PayTM transactions) - with no guarantee - that my money would be returned.

It seems more like ways by PayTM as a company policy to make people go in circles - so finally consumer gets frustrated and gives up on money.

When Mobile and Email associated with PayTM account are same - how difficult it is to use common sense and transfer my money from my supposedly old account to new account.

No one from customer care responds to my emails or anyone picks up customer care phones.

Can anyone help me find someone with common sense from PayTM who can be understanding enough to understand my issue and return my amount to same mobile number and email associated with my PayTM account.

Order Id : [protected]
Order status show panding but after sometime transaction failed and 3000 DR from my bank account. please solve this problem and add 3000 rupee in my paytm wallet account.

MY PAYTM ID-[protected], PASSWORD- [protected]@12345, BUT MY ACCOUNT BLOCKED. PLEASE KINDLY UPDATE MY PASSWORD&UNBLOCK MY ACCOUNT.
PLEASE CALL ME-[protected]/[protected]
[protected]@gmail.com

One Rahul Goswami (PayTm, JPR.Mobile [protected]) asked my ATM card details on plea to veriy my Axis bank account transaction details and fraudulently carried out two transactions of Rs.19974/- each in the name of Paytm solutions, Noida sequence Nos,[protected] and[protected] respectively as per massages received on my mobile. These transactions are fraudulent one and may be cancelled and amount be frefunded in relevant bank account which were carried out today itself i.e.31.1.2017.

Nav Ratan Tak[protected]

On 07.01.2017 an amt of Rs.251/- paid for post paid payment of mobile bill, Now Vodafone has sent me bill for Feb including the amt paid as arrears. Check where the amt deducted on 07.01.2017 has gone.? They have imposed a penalty of Rs.25/= also.

Plz dont shop from.paytm online site... i order 1 dress on 3rd dec.. i still not get 18 dec
When i cancle my order they update my status from cancel to delivered..

They show me false receipt... and told that order delivered to you...
In fact in that recipe no delivery date and sign are there...
Now they dont give me my money... and mail me that order delivered to you...
Totally fraud site...

I saved my credit card on PayTM. They auto debited Rs. 1550 from my credit card.
I did complaint about that but now they are not even replying.

I sent them images of my statement.

They even confirmed they it has been auto debited.

Now Im not even getting any reply from them.

Date of deduction - 03/12/16

They were replying to my emails earlier.

Now they are ignoring.

I am still waiting for the refund.

This is poor show by a big company.

I ordered for 2 items through paytm. After tat I returned the 2 same items to paytm, one weeks before. Still I didn't get my money back.I send many email to them, but they are not replaying for it.Then I called to their costumer care number, but their is no option to talk to the customer care executive. Actually they are cheating their customers. I need my money back. Otherwise I will go for more complaint against paytm and I will inform your customers through my complaint. So I need my money back. My orders are
Order no: [protected]
Order no:[protected]

An amount of rupees 1895.84 was available in my wallet a few days back. The same is missing now. Where it has disappeared i am shocked. My phone number is [protected].Kindly note that i have not used the Paytm wallet for the last 15 days. Kindly resolve the complaint as early as possible.

Sushil Kumar Vij, 571, Sector 9, Faridabad 121006, The passbook is not showing anything, although there are more than 12 transactions in the last one year or so. I am really shocked to learn that everything has been deleted from my account including rupees 1895.84. inspite of repeated requests over phone i could not get any reply. Kindly help to transfer the amount in my wallet.

R/sir,
I have forgot my password. Please cooperate me for reseting my password.

Name: jayshri chandrakantrao mhaisekar
City:- Nanded
DOB: 29/05/1978
Email ID: jayshri.[protected]@gmail.com

Respacets sir & mam : mne kl ek payem ka offer use krke mobile ka recharcge kiya tha kuki us cupen ma tha ki aap kitne ka recharge krege utnae ka bal vaapas ho jaayega but .. abiii koi bii payment recive nahi huaa hai
my paytem no. [protected]
Email [protected]@gmail.com

[protected] POSPRCR[protected]
16:42:10EFT
3, 552.04 5, 870.32.Railway ticket booking ircte portal and payment paid through paytem.payment cut but reservation failed.Still now payment not refundp10 days crossed payment not refund, No call from paytm customer care.my debit from uco bank. Please refund my money my account.how many days time for refund money

I had done 3 transactions on Paytm on 30th Jan 2017 details are below however none of them is reflecting in my paytm wallet. There is no way to contact any customer care at Paytm if your issue is not listed on their IVR. I have sent 3 emails to them with no revert. Need to know the status of money else need them to refund the same to my account asap.

1) The online banking payment for INR 1500/- has been transferred to Bills-Avenues India Pvt. Ltd. with transaction reference [protected] on 30th Jan’17

This amount did not appear in my Uber Linked Paytm wallet at all.

2) The payment via Debit card for INR. 200/- and INR. 1000/- have been transferred with reference[protected] &[protected] respectively

These two transactions did show in my Uber linked Paytm account yesterday evening however today morning these are not reflecting as well and my Paytm waller is showing ZERO BALANCE