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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 491

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V
v.ratnawat
from Gurgaon, Haryana
Jan 31, 2017
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Address: Gautam Buddh Nagar, Uttar Pradesh, 10014
Website: www.paytm.com

I made a recharge with the amount of 147.00 because i saw the offer which said if i am using a 4g headset and sim i'll get 1 gb data and i am using a i phone 6s with 4g sim card but didn't get the data and then talked with vodafone they said they make me fool they are not responsible for that so resolve this problem asap.

regards
Vishal
[protected]
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    S
    Sukhvinder Singh Kala
    from Delhi, Delhi
    Jan 31, 2017
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    Address: Kaithal, Haryana, 136117

    Respected sir /madam,

    I tried to add 7300 rupees in my paytm wallet on 21 /01 /2017 but it showed failed. I try two times. But money deduction from my account[protected] two times. Paytm clear refused that they not get any money but money deduction from my account my mobile number [protected]
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      S
      Shailey
      from Delhi, Delhi
      Jan 31, 2017
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      Hi Team,

      For your immediate action - My father received a fraud call asking for card and aadhar details to link his aadhar card number with bank account. Account got debited with 35000INR with transactions being done to different wallets. Please help me and revert this transaction done to PayTM with POS[protected]. I logged the complaint on your helpline number too but i am afraid about the slow response.
      Please help me to get my father's hard earned money back.
      Connect to me on my mail id for any required input : [protected]@gmail.com
      +1 photos
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        A
        arunksmpanda
        from Bengaluru, Karnataka
        Jan 31, 2017
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        Address: Khordha, Odisha, 751007

        Hello, I have requested to update my phone number to my Paytm account under the email - "[protected]@gmail.com".
        Each time they keep asking me the same detail of providing the new phone number and copy of my transaction email along with my bank transaction copy.
        Even after providing the same detail over and over again, I continue to be stuck with NO resolution or help from the customer service.
        The problem with customer service is they keep sending me different ticket reference numbers and ask me the same information which I have already provided each time by email.
        The ticket ref numbers are as below -
        [protected]th Jan
        [protected] Jan
        [protected] Jan
        Please help me get my phone number updated
        +1 photos
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          G
          gjnn
          from Shrigonda, Maharashtra
          Jan 30, 2017
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          My no. Is [protected]I.. have transferred 5000rs ...my reference id is 00428555...but shown successfully transferred first and deducted money from wallet...but didnt received to payees wallet..and also didnt received yet to my wallet...i have transferred it at 24th janeaury...till not received in my wallet or transfered...plzz solve this issue as soon as possible
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            R
            reenia
            from Kolkata, West Bengal
            Jan 30, 2017
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 700047
            Website: www. paytm.com

            Hi,

            This is Reenia Paul Choudhury, I had tried to make certain online transactions in the website of Clovia through PayTM. But unfortunately the transaction was not successful and an amount of Rs. 574 got deducted twice from my bank account on 22nd Jan '17, for which I am yet to get it back from their end.

            The transaction codes are as follows:

            - POS [protected] (txn #[protected]
            - POS [protected] (tnx#[protected]

            I had also mailed them, but they didnt even reply to that nor transferred the amount of Rs. 1148 back in my bank account.

            Please do something about it. I want my money back immediately.
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              R
              revalavijay
              from Vijayawada, Andhra Pradesh
              Jan 30, 2017
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              Address: Prakasam, Andhra Pradesh, 523001
              Website: [email protected]

              Haii sir my paytam wallet my money return to bank but my money not credit my account last December 27 and 2016 money 7000 but not credit my account i have order id and transaction Id but they no use i want my money and my money i want it is very important and it's so long ago I call coustmer care but their no use i want money my account not credit money 7000
              +1 photos
              Jan 30, 2017
              Updated by revalavijay               My mail raj.[protected]@gmail.com
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                K
                Kritee Pandey
                from Delhi, Delhi
                Jan 30, 2017
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                Address: Gurgaon, Haryana, 122001
                Website: paytm.com

                Registered mobile no [protected]
                Order No :[protected] (POS #329984)
                Order Value :200

                Order No :POS #811357
                Order Value :200

                Order No: POS #988036
                Order Value: 500

                Amount has been deducted from my account but transaction values haven't been credited to my wallet.
                Please find attached account statement for your reference.

                I am mailing you the same thing again and again but there's no action.
                +1 photos
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                  P
                  patilvaibhav
                  from Mumbai, Maharashtra
                  Jan 30, 2017
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                  Address: Thane, Maharashtra, 400604
                  Website: patym

                  My order number is [protected] and payment 650 rs deducted for online electricity recharge on my consumer number is[protected].
                  above mention payment deducted on 11.01.2017.
                  almost 20 days completed.
                  so please do the needful
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                    000Ravi Kumar Singh
                    Jan 30, 2017
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                    Address: Patna, Bihar, 800020

                    My transaction was failed but in two transactions one of INR 50 and another INR 100 debited my account but my paytm wallet is not credited and after the promise to refund all my money by Paytm there is no any response to solve this case ...
                    It's too bad and dishonesty about customer because they think there is no any help desk for customer in this democracy...
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                      R
                      romil pipara
                      from Coimbatore, Tamil Nadu
                      Jan 30, 2017
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                      Address: Ahmedabad, Gujarat, 382213

                      My money rs 10000 is diducted from paytm account on 28 dec 2016 but still my money is not credited in my bank account. my paytm order id is [protected] and bank refrence no. is 30001263636363157179965. money was diducted on 28 december 2016 but still not credited in my bank account. my bank account is in changodar branch ( ahmedabad) idbi bank. my account no. is [protected]. please help me. otherwise i ll sue on paytm.
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                        K
                        kantilal solanki
                        from Udaipur, Rajasthan
                        Jan 30, 2017
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                        Address: 343040

                        Pease resend my out standing balance immiately in my account i waiting since 8 days my balance of rs.3700 is shown in my paytm account is 00 why please send immiately to my account otherwise I complaint to next higher authority kindly send no. of tour higher authority
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                          S
                          shubham semwal
                          from Ernakulam, Kerala
                          Jan 30, 2017
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 600087
                          Website: paytm.com

                          I have been contacting paytm service center to change my number as my number has been allotted to a stranger by airtel. i contacted paytm but i didnt got a single reply through an email . they just say to send us the last 3 transaction screenshot of that paytm account and the new mobile number, but i have sended this requirement to paytm but they are not replying me. I sended them the last 3 transaction copy as well as the new mobile number but they dont reply. in my paytm account there is more than 500rs so i need to get it back but i cannot get it back
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                            A
                            Aiyanna Aiyu Machimanda
                            Jan 30, 2017
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                            Address: 560032
                            Website: Paytm.com

                            On 30/01/2017 i did videocon d2h recharge of rs 275. Paytm has debited from my bank account 275 Rs twice. But actual recharge was done only once.
                            I have checked the bank statement, i see the amount of rs 275 has been debited twice, also checked the videocon d2h outstanding balance. It shows only 275.
                            Also my paytm wallet balance is showing 0 even after a failed transaction to the DTH service.
                            View replies
                            Dear Customer,

                            Please share your Customer ID, Complaint No. or Contact number with us, so we can get in touch with you and assist you at priority.

                            Warm Regards,
                            Videocon d2h Team
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                              Lalit Sarswat
                              from Bikaner, Rajasthan
                              Jan 30, 2017
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                              Address: Bikaner, Rajasthan, 334001
                              Website: NO

                              Hello Sir,
                              Mera Name Lalit Ha Mein Bikaner Ka Rahne Wala Hu, Sir Mera Paytm Account Block Ho Gaya Ha, Sir Aapse Request Ha Ki Aap Meri Help
                              Kre, Plz Help Me Sir...

                              Name - Lalit sarswat
                              Mob.-[protected]/[protected]
                              E-mail id- [protected]@gmail.com
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                                S
                                Shah Golu
                                from Mundi, Madhya Pradesh
                                Jan 30, 2017
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                                Address: Indore, Madhya Pradesh, 452002
                                Website: paytm.custumercare.com

                                Maine Jo dress order kiya th vo colour ka dress nhi Mila Maine red. Colour ka dress order kiya th but green Mila plz help.me sir
                                +1 photos
                                Jan 30, 2017
                                Updated by Shah Golu                                 Plz help me sir
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                                  S
                                  Swetha Challa
                                  from Visakhapatnam, Andhra Pradesh
                                  Jan 30, 2017
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                                  My friend from mobile no. [protected] has transferred 5000 rupees to my no.[protected]. But though my mobile has paytm app I never used it. When I saw the msg of 5000 rupees I signed up to paytm app and tried a transaction, found the wallet amount is zero. Please add the amount to my wallet which is deducted from my friend account. It is a huge amount for me please do it immediately. I am writing from 4-5 days but not getting any rrsponse. If the same is repeated I may Lodge a complaint.
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                                    Likhith Gowda
                                    from Taliparamba, Kerala
                                    Jan 30, 2017
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                                    Address: Chitradurga, Karnataka, 577501
                                    Website: Paytm

                                    My transaction is showing successful but money is not been transferred to my bank account... it is more than 1 month..., what the hell about ur service???????
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                                      Ghanshyam Gandhi
                                      from Mumbai, Maharashtra
                                      Jan 30, 2017
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                                      Address: Mumbai City, Maharashtra, 400092
                                      Website: www.paytm.com

                                      20 jan 2017 ticket book paytm by is irctc is 22 Jan 2017 is cancel ticket irctc refund 24 jan 2017 rs.870 refund is not paytm wallet credit what is problm paytm wallet?
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                                        S
                                        shrikantsk
                                        from Delhi, Delhi
                                        Jan 30, 2017
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                                        Address: 110054
                                        Website: paytm.com

                                        I have cancelled my order immediately after booked but my amount not refunded yet pl give me my amount as soon as possible.
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