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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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B
Bharti M Chavda
from Ahmedabad, Gujarat
Jan 30, 2017
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Address: Rajkot, Gujarat
Website: paytm

I had ordered crompton led bulb 6+6 total 12 through pay tm on 24 jan 2017.after 6 days of time it has not been shipped.when will i get?delivery time was on 30 th january.
My amount Rs.1520/- deducted from my account same day.may i know when i will get bulbs?
order no [protected]
bharti chavda
Jan 30, 2017
Updated by Bharti M Chavda
my order has not been completed
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    L
    LeenaPithadia
    from Lalpur, Gujarat
    Jan 30, 2017
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    Address: Ahmedabad, Gujarat, 380061

    Myself Leena Pithadia My A/c no.[protected] Naranpura Branch-Ahmedabad
    mere a/c me paytm k charges cut ho gaye he...jabki main paytm use hi nahi karti hu...Dec 16 me cut hue...4 [email protected] rs. Aur muje 3 times ka refund next day ho gaya he...lekin ek baar ka return nahi hua... guide me how to get refund that charges?
    charges cut on 06th Dec 2016
    I was trying to add 200 in my paytm wallet money got deducted from bank account but not added to wallet

    request you to refund my amount asap.

    Regards
    Udit
    [protected]
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      R
      Renu Rao
      from Bengaluru, Karnataka
      Jan 30, 2017
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      Address: Bangalore, Karnataka
      Website: paytm

      Sir/mam
      I bought iPhone 7 (32gb) for 57550 and fastrack watch for 1545 on 26 jan 2017 .I can cancel my order but still my refund is not processed kindly process my refund and credit into my back account without delay.
      Order I'd for iPhone 7 (32gb)-[protected]. I can purchase on 26 jan 2017 on 11.32Am
      Order I'd for fastrack 9332Pp02 men Analog watch -[protected]. I can purchase on 26 jan 2017 on 11.09Am.
      Aman yadav
      [protected], [protected]
      +4 photos
      Jan 24, 2017
      ModiDipak's response
      First i will recharge Rs. 275/- but unsuccessful recharge No.GU[protected] so i will try again second time recharge Rs.275/- successful No.GU[protected]. Both time recharge .so please one time amount return to me.



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      Jan 24, 2017
      ModiDipak's response
      please return my amount 275/-
      Jan 24, 2017
      ModiDipak's response
      maine paheli bar recharge kiya Rs. 275/- lekin unsuccessful aya usaka No.GU[protected] fir bad me dusri bar recharge Rs.275/- successful No.GU[protected].kuchha der ke bad do no recharge ho gaya to ek bar ka paisa hamko return kar do details.ke liye phone pe contect karo. muje mera refund vapas chahie ya to wollatt me credit kardo.
      I have made a 420 payment through Paytm money is deduct from my account but bill not pay let you know what happened I m waiting for the reply.
      First i will recharge Rs. 275/- but unsuccessful recharge No.GU[protected] so i will try again second time recharge Rs.275/- successful No.GU[protected]. Both time recharge .so please one time amount return to me.
      Hi paytm. I am p Anandam paytm customer my problem is paytm to money transfer to bank account but money is not deposite account no--sbh
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        D
        Dinesh Sahani
        from Delhi, Delhi
        Jan 30, 2017
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        Address: New Delhi, Delhi
        Website: indian consumer complaint forum

        Paytm se metro recharge kiya mai 27/01/2017 ko. Finaly recharge seccessful aya paisa bhi deducated ho gya but metro card me balance aya hai nhi cashback bhi 10/- hamko agya but card me paisa nhin aya hai.
        wallet tranction id-[protected] dated 27/01/2017 order no-[protected]
        please inform me kya reason se metro card me paisa nhi aya. maine mail bhi kiya koi answer nhi aya. Recharge amount-200/-
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          I
          Imyaky
          from Thrissur, Kerala
          Jan 30, 2017
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          Address: Gurgaon, Haryana, 122001

          I would like to highlight a concern regarding anauthorized deduction from my "Paytm Wallet" on 23-Jan-2017.

          Yesterday I checked my "Paytm Wallet" and found that there is dedcution of Rs.2500 with the reason of "Withdrwan Against Dispute".

          I logged a complaint at customer care IVR and Paytm app both.

          Today I have received a call from your one of most customer centric executive, who denied to disclosed her name and don't know how to talk to customer.

          She gave me a incomplete information and hangup the call without any assurance and clarrification.
          In my old account have 3000 rupees plz send my money in my new account...
          I have add 30 rupees two times in paytm wallet by debit card on 21.01.2017 ref. no. POS PRCH POS[protected] ONE97 COMMUNICATIONS LNOIDA And another ref no. POS PRCH POS[protected] PAYTM APP NOIDA. my transection failed and i get only 30 rupees in my SBI bank account. and another 30 cant get on any of account.check ref. no. and fix it.
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            S
            Sajedul Haque
            from Siliguri, West Bengal
            Jan 30, 2017
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            Address: 732124

            Mera 12100 rupay mujhe refund nahi Mila hai aur status show kar Raha hai ki ho gya hai. FROM 13/01/2017 TO 14/01/2017 Ko hi Product Paytm ke Dura cancel kar diya Gaya hai fir bhi refund nahi Mila .Mai Kai bar product ke niche likhe complain par ye bat dal Chuka hu par Abhi tak koi Paytm ki taraf se koi call ya sms nahi Mila hai mujhe... Product Id [protected], DC Transaction No [protected]
            Mobile [protected]
            I tried recharging a number [protected] thrice of rupees 269 for airtel.It failed all the three times.amount has been deducted twice from my account but amount refunded only once.please refund my money
            Sir had paid 500 rs via paytm wallet. but the merchant tell me they didnt get money .. and paytm cut my money via transection no [protected]
            ode id qr[protected]. but no one reply in mail, customer care... so how can i contact to customer care..[protected]
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              G
              Gaurv.sohal
              from Amritsar, Punjab
              Jan 30, 2017
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              Address: Chandigarh, Chandigarh
              Website: Paytm complaint services

              Sir my debit card number is402985******1316 . at 4:23 pm on 28th janurary 2017 on phone call at my mobile number [protected] by number [protected].than he talks me your card his blocked and my card detail received than after he transfer amount many time like 19999, 10000, 10000, 5000, 5000 etc.
              please help me and block this amount
              my number is [protected]
              please help me
              as soon as...
              And contact me regarding this
              Please do something
              Jan 30, 2017
              Updated by Gaurv.sohal
              Sir my debit card number is[protected] . at 10.17 am today phone call at mobile number [protected] by number [protected].than he talks me your card his blocked and my card detail received than after he transfer amount many time like 1000, 10000, 15900, 8900, 10000 etc.
              please help me and block this amount
              my number is [protected]
              please help me
              as soon as...
              Jan 30, 2017
              Updated by Gaurv.sohal
              Sir my debit card number is402985******1316 . at 4:23 pm on 28th janurary 2017 on phone call at my mobile number [protected] by number [protected].than he talks me your card his blocked and my card detail received than after he transfer amount many time like 1000, 10000, 15900, 8900, 10000 etc.
              please help me and block this amount
              my number is [protected]
              please help me
              as soon as...
              And contact me regarding this
              Please do something
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                Ram san
                from Chennai, Tamil Nadu
                Jan 30, 2017
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                Address: Chennai, Tamil Nadu, 600014
                Website: paytm

                This is a Failed transaction and they hav taken Rs2275 from my paytm walllet on 26th Jan 2017 and i hav raised compliants regarding the same issue for more than 4 times and received token confirmation mail from Paytm but no response after that for the same issue. i need my Money which has been taken for a Failed transaction. i hav attached the the Paytm order id and the amount that has been deducted.
                +1 photos
                Jan 31, 2017
                Updated by Ram san
                i dint not receive any notification or response from paytm regarding the same.
                please help me get back my cash
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                  V
                  venky murari
                  from Delhi, Delhi
                  Jan 30, 2017
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh, 500081
                  Website: paytm.com

                  Hello,
                  On December 7th, 2016 I tried to buy a laptop in paytm through Union Bank of India Debit card payment the transaction got failed and my money 28824 /- got deducted.I have raised a complaint for bank and paytm but both are not responding.When I approach the bank they are saying that they didn't received money and to consult the paytm and when I ask the paytm they are asking to check with bank.It has been 53 days since my money got deducted but no response from the ends.I have contacted bank around 20 times.Please help me to resolve this and also request for penalty as they have wasted lot of time, effort.
                  Thank you.
                  +2 photos
                  Feb 13, 2017
                  Complaint marked as Resolved 
                  I have approached bank and Paytm Several times.Finally money was refunded after 70 days.
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                    M
                    Mantosh Vishwakarma
                    from Mumbai, Maharashtra
                    Jan 30, 2017
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                    Address: Mumbai City, Maharashtra, 400054
                    Website: Paytm QR CODE

                    Dear Paytm,

                    I have done paytm on 29.01.2017, where doing transaction my payment was unsuccessful due to network, so again i done second payment of 2000.
                    My second transactions was successful but later i found there was two debit of 2000 from my account.
                    Request you to please reverse my one entry of two thousand rupees.

                    Regards,
                    Mantosh Vishwakarma.
                    Jan 30, 2017
                    Updated by Mantosh Vishwakarma
                    Required repayment of 2000

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                      N
                      Nitishkumar19795
                      from Dehra Dun, Uttarakhand
                      Jan 30, 2017
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                      Address: Bareilly, Uttar Pradesh, 243001
                      Website: paytm.com

                      Mera 4540 rupay mujhe refund nahi Mila hai aur status show kar Raha hai ki ho gya hai. 27/01/2017 Ko hi Product Paytm ke Dura cancel kar diya Gaya hai fir bhi refund nahi Mila .Mai Kai bar product ke niche likhe complain par ye bat dal Chuka hu par Abhi tak koi Paytm ki taraf se koi call ya sms nahi Mila hai mujhe... Product Id [protected]
                      Mobile [protected]
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                        S
                        Swathysp
                        from Chennai, Tamil Nadu
                        Jan 30, 2017
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                        Paytm till now not refund my money almost 25 days over. So many times I complained but they r send same mail again and again. I contact to my home branch also but they said not received like that. Paytm fraud company. I will go to consumer court.pls support people who r same like me. Paytm big fraud company.all r think paytm is good. But truth is paytm cheating company.i raised complaint 4 times.this is 5th complaint. But they r not taking action. I already submit paytm mobile no and order I'd wallet I'd and all. But they r not take action.
                        +1 photos
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                          J
                          Javaid iqbal
                          from Bilhaur, Uttar Pradesh
                          Jan 30, 2017
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                          Address: Dehradun, Uttarakhand, 248001

                          Dear sir my money deducted from my account and I didn't receive it in my wallet neither the merchant received it . I want my money back to my wallet
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                            A
                            Avi Makritsu
                            from Guwahati, Assam
                            Jan 30, 2017
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 781029
                            Website: www.paytm.com

                            On 23rd Jan, 17 I made a payment of Rs. 1200/- towards GoAir Airlines seat booking fee. I selected the option of Paytm payment and entered my Axis Bank debit card details but the transaction failed. Then I used my Indusind debit card and the payment was successfull.

                            But later, I received notification from Axis bank saying my account was debited INR 1200.00 on[protected]:01:07 giving info Info: PUR/PAYTM/NOIDA/PAYTM/Seq No 920850. Also, another message from paytm said "Your bank just confirmed a successful payment of Rs. 1200/- on Paytm against order ID 5ZYUJI. We will refund the money incase the order is cancelled".

                            I has been 7 days now I am waiting for the refund on the failed transaction but so far nothing yet. I tried calling paytm customer care but I only get ivr options over and over, no human respond. I already sent a complaint from their portal but no response so far. I request you to kindly look into the issue and resolve it soon. Thank you
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                              A
                              Abhishek Srivastav (Shek)
                              from Delhi, Delhi
                              Jan 30, 2017
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                              Website: paytm.com

                              Hi,

                              I processed 2 transactions at a time for the recharge of delhi metro. However it failed with the status 'Operator down'. Now no money was refunded back.
                              order number [protected] and [protected].
                              +1 photos
                              Jan 31, 2017
                              Complaint marked as Resolved 
                              It was resolved itself. Noone did anything to it.
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                                M
                                Mayank Monga
                                from Delhi, Delhi
                                Jan 30, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: paytm.com

                                Hi,
                                As mentioned in subject line, Just received the product on 27th January 2017. There are some quality issue of this product -
                                1. Original packaging is tempered and sealed with Tape.
                                2. Rotten dog dry food inside the packet.

                                I opened the packet as it was tempered and sealed with Tape, I thought it might happens during transit so they sealed it with tape(as sometime it happens) but after opening the packet to feed my dog, the whole content is rotten(packet is full of moisture and whole food got rotten from moisture).

                                As it is recommended that pet food must be kept airtight so it won't get rotten( as if it ges rotten there will be many health related issues, a pet can face).

                                Now, it's my humble request to you to context seller for this to either replace it with a new and fresh packet or take this opened packet back, dump it and return my money.

                                I will not apericiate such issues especially with food products(either human or animal). So, if I don't get appropriate solution ( any one from above mentioned). I have to contact other authorities (PETA, Consumer Firm).

                                Do anything as soon as possible because I had bought the product from Paytm and Paytm is sole responsible for its product quantity.

                                Please find the attached photos( of Invoice from seller, tempered packet and Content inside packet).
                                +4 photos
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                                  M
                                  Madansingj
                                  from Padampur, Rajasthan
                                  Jan 30, 2017
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                                  Address: Jaipur, Rajasthan, 303007
                                  Website: [email protected]

                                  Account number [protected] balance send me problems mobile number [protected]
                                  Jan 30, 2017
                                  Updated by Madansingj
                                  [protected]
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                                    S
                                    saumendra123
                                    from Bengaluru, Karnataka
                                    Jan 30, 2017
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                                    Address: 560067

                                    Hi,

                                    I am using paytm but i didn't do any transaction on 24th Jan, but from my bank account paytm has been deducted 1675.48 rupees.i tried to contact customer care number but no body responding. So can you please send my money to my account and also let me know if any issue is there on my account.and also let me know for which reason you deducted money from my bank account, you made my account as zero balance, am facing many problem ...please help me as soon as possible

                                    Thanks in advance.
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                                      L
                                      Love Mithi
                                      from Noida, Uttar Pradesh
                                      Jan 30, 2017
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                                      Address: New Delhi, Delhi, 110059
                                      Website: Paytm

                                      Main company ke CEO ko kehna chahta hu pls customer ke sath fraud na kare bhotfraudd kar liya apne hamare sath. Mere shop hai uttam nagar Delhi. Mere pass ek customer ne16600 ka transaction kiya mere paytm number pe([protected]) after half an hour jab Maine check kiya paytm balance is zero. Aaj ye 3-4 shop main hua aisa hamari market main. Aur isse bhi pehele ho chuka hai its Means paytfraudod hai. I m going to announce and se all photos in news that paytm fraudrod. Lets See what we do.
                                      +3 photos
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                                        S
                                        Sanjoy khatua
                                        from Delhi, Delhi
                                        Jan 30, 2017
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                                        Address: Kolkata, West Bengal, 700100
                                        Website: Www.paytm.com

                                        Dear, PAYTM

                                        I humbly request for your kind support and help for resolution of my below Grievance with PAYTM.

                                        I have contacted PAYTM trailed mail as below for the same and have asked for support but not got any reply or any resolution from them till date.

                                        I have contacted PAYTM many times via PAYTM MOBILE APP many times. I am not getting any reply or support from them even after mailing and requesting them for support to resolve the issue. No one from PAYTM till date has replied or responded to me on my above problem.

                                        This is infrom to that actually I've complaint about regrading of my PAYTM apps, 28/01/2017 i've usedโ‚น300.00 to [protected] (GOWHERE SHOPPING COUNTER) but they people told me that they didn't receive this account why I dn't know??? ๐Ÿ˜ˆ๐Ÿ˜ˆ๐Ÿ˜ˆ๐Ÿ˜ˆ๐Ÿ˜ˆ๐Ÿ˜ˆ

                                        What the hell is going with u team Paytm ?
                                        Actually why does it happening to the customers,

                                        Is Paytm playing any game of business? Or PAYTM Company is not caring about resolution of grievances. Just they are busy in making business.

                                        Please check below mentioned given attachments files which was I've sent payment to payee [protected] but he told me that they didn't received sms or payment why r doing here man????
                                        Nothing more else please refund my money asap in my wallet and call back my registered number before tommrow 12pm other wise I will forward this mail Consumer Cort...

                                        I will be highly grateful to you Sir if you can please help me on the same. Would request for your kind help and support to get aforesaid issue resolved ASAP.

                                        Please escalated this matter to concern department and refunded my money ๐Ÿ’ต as soon as possible and call back my same number nothing more else also I'm not waiting for this problem???It's harrising for me when I've tried to payment in PAYTM many times its happened this why I dn't know??? totally wrost service PAYTM online shopping ๐Ÿ› apps..๐Ÿช

                                        Regards,
                                        Sanjoy Khatua
                                        [protected]

                                        Sent From 'My Samsung J7 Smart' Phone
                                        +1 photos
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