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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 498

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M
Mustufa Khatumdi
from Pune, Maharashtra
Jan 25, 2017
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Address: Mumbai City, Maharashtra, 400053
Website: www.consumercomplaints.in/new_complaint

I hold an account in Bank of Baroda (Andheri Branch) 3000/-INR has been transfer ed to a PAYTM Noida Account without my knowledge.

I have registered my complaint with Bank of Baroda, My complaint number is[protected] dated 25/01/2017.

I would want PAYTM NOIDA to refund my money which has been transferred to their account FRAUDULENTLY.

Account Number : [protected] (Bank OF Baroda)

Debit Card : 5360********8779

Date of Incident : 24/01/2017
Time of Transaction : 23.17
+1 photos
Jan 25, 2017
Updated by Mustufa Khatumdi
Phone/Mobile Number: [protected]
Transfer ID: [protected]

I hold an account in Bank of Baroda (Andheri Branch) 3000/-INR has been transfer ed to a PAYTM Noida Account without my knowledge.

I have registered my complaint with Bank of Baroda, My complaint number is[protected] dated 25/01/2017.

I would want PAYTM NOIDA to refund my money which has been transferred to their account FRAUDULENTLY.

Account Number : [protected] (Bank OF Baroda)

Debit Card : 5360********8779

Date of Incident : 24/01/2017
Time of Transaction : 23.17
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    S
    sanjay.gautam
    from Siwan, Bihar
    Jan 25, 2017
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    Address: Ahmedabad, Gujarat, 380015
    Website: www.paytm.com

    I had transferred money to [protected] on three occasions between 14-20 Dec-16. However, the recipient did not receive the money in his account. When I tried to check with Paytm, there was only App based drop down menu for raising complaints for which there is standard reply. I sent mail to them multiple times, but every time I had to tell my problem from the scratch.

    There is no human interface as well as no mail trail by way of which someone can make out. All they are asking for is same information again and again without linking my earlier mails.

    In the end, I still am struggling to get my money back.

    PS: I have copy of communication in pdf format which I am unable to load.
    +1 photos
    Jan 30, 2017
    Updated by sanjay.gautam
    I got a call from them and they said they will resolve in 24 hours but still not resolved.

    What's more, I again got a mail with their standard verbiage. Fed uphttps://www.consumercomplaints.in/paytm-mobile-solutions-money-not-transferred-to-mobile-c1478606# of them

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      D
      Dipanshu Pratap Singh
      from Delhi, Delhi
      Jan 25, 2017
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      Address: New Delhi, Delhi, 110076gigha

      Maine 1st transaction 4500 ka kiya apne bank account se bank of india jo ki success ho gaya just 3-4 minute baad maine 300 ka transaction kiya bank account se 300 debit ho gaye but paytm Wallet me abhi tak nahi add huye hai date 17/01/2017 se today but money add nahi hui please ya to mere bank account me add karo 300 nahi to paytm Wallet me add karo 9 days ho chuke hai maine kayi baar mail ki hai but koi bhi reply nahi diya hai aap logo ne
      +1 photos
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        N
        nagaprasad
        from Khammam, Telangana
        Jan 25, 2017
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        Address: delhi
        Website: irctc.co.in

        Sir
        I have attempted to book tickets on IRCTC in first week of this month and selected mode of transaction as paytm linked account.The amount is deducted twice from my ICICI account but no ticket is confirmed .Simply the site got disconnected after decution of amount
        Transaction numbers received are vin/irctc_paytm[protected]/0 and[protected]/0
        In each transaction 4020 rs got deducted
        Pl arrange for refund to my account
        Regards
        G Naga Prasad
        [protected]@yahoo.co.in
        [protected]
        [protected]
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          A
          Angel Agarwal
          from Kolkata, West Bengal
          Jan 25, 2017
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          Address: Kolkata, West Bengal, 700055
          Website: Paytm.com

          I booked movie tickets of raees movie on 25 Jan by mistake .I want to booked movie tickets for 26jan same show timing ..my booking id is JASS[protected] please do me your and resend my tickets for 26 Jan for same movie and show timings..myself mohet Agarwal mobile number is [protected].please resolve my problem and my mail id is [protected]@gmail.com
          +1 photos
          Jan 25, 2017
          Updated by Angel Agarwal
          Please edit my date for movie tickets for 25 Jan change to 26 Jan..same movie same show timings.my contact number is [protected].mail id is [protected]@gmail.com

          Jan 25, 2017
          Updated by Angel Agarwal
          Please change date my movie ticket booking that I made on 25 Jan .now I want to get my ticket booked for 26 Jan same show timing same movie ..please do me your favour ..ticket detail I had attached my mobile number is [protected].mail id [protected]@gmail.com

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            B
            bibincherian
            from Ernakulam, Kerala
            Jan 25, 2017
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            Address: Ernakulam, Kerala, 686662
            Website: www.consumercomplaints.in

            Cash Refund
            Dear sir,

            I recharged My Mobile No: [protected], Order No:-[protected], dated:24-jan-2017 through ur Paytm, Rs 150/- but this amount not credited my Mobile and PaytmCash. I Have Sent Complaint To customer care But they are Deposited my Money in Bank Account and Paytm Cash. So my humble request u to take necessary action...pls refund my cash immidiately
            +1 photos
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              H
              huzaffa
              Jan 25, 2017
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              Address: Udaipur, Rajasthan, 313001
              Website: Paytm.com

              Dear Paytm

              After you became paytm bank, I am unable to sign in using my Facebook account (which I was using for more than a year without any issue) and my wallet also contains around Rs 1000 which I am unable to use. I complaint to paytm and more than 3 days have passed but no response. I used to do mobile recharge but after this awesome expierence I would rather stop using paytm altogether.
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                K
                Kankana Ganguly
                from Mumbai, Maharashtra
                Jan 25, 2017
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                Website: Paytm

                I booked a flight ticket through paytm app on 17th of november from mumbai to kolkata. Journeydate - 27th january. My order no is [protected]. Due to some issues I requested paytm on 3rd of january to reschedule my flight. I want to reschedule on 3rd of february. That time fare difference was almost null. Only I had to pay the rescheduling charge. But its been 22 days paytm is delaying purposely to gain the fair difference. I called them several times and mailed them. Every time they told me to wait for 24hours they are consulting with airline( indigo ). They even told me I cant directly contact with airlines. The rescheduling must be done through paytm. Still they didnt sent me the payment link. Today they are telling me that I have to pay more than 5000 rs ie the fare difference plus rescheduling charge. But if they didid it on time I have to pay only 2250 rs. So why should I pay when they are delaying it purposely. Its completely their fault. Kindly take proper action and do the needful.
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                  H
                  harsha.srikanth123
                  from Hyderabad, Telangana
                  Jan 25, 2017
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                  Address: Hyderabad, Andhra Pradesh, 500038
                  Website: Paytm

                  This is 348 wrong beifits transaction

                  Recharge of Airtel Mobile [protected]
                  Your order is successful
                  Rs 348
                  [protected]
                  07 Jan '17 8:33 am
                  Rs 348

                  actually airetl unlimited plan is 349 but it shows on paytm 348 so am go with 348 as per the paytm recharge but wrong benifits are added to my airtel mobile so many times am complaint to paytm there is no correct responce from that side please kindly taking care on my complaint
                  +1 photos
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                    D
                    Daya Kashyap Navab Lucknow
                    from Lucknow, Uttar Pradesh
                    Jan 24, 2017
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                    Address: Lucknow, Uttar Pradesh, 226003
                    Website: [email protected]

                    Mere set ma paytm nhi chal pa rha hai pless iska koi solusion nikalya [protected]
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                      S
                      Sowjanyajava9
                      from Bengaluru, Karnataka
                      Jan 24, 2017
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                      Hii, I transferred money from my account on 26/dec/2016 to my Paytm account [protected], it is not added in my pay TM account or not refunded in bank account, one97 has taken my 1500 money, can u please check and re-found my money, below I am attaching the money details from my bank which one97 has taken
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                        P
                        Parth Panchmatia
                        from Mumbai, Maharashtra
                        Jan 24, 2017
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                        Address: 400067

                        I had ordered a mobile from paytm of Rs 8330 through my debit card my order was failed but money was deducted through bank account
                        This is very disgusting plz give my refund back as soon as possible
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                          S
                          Swathysp
                          from Chennai, Tamil Nadu
                          Jan 24, 2017
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                          Address: Chennai, Tamil Nadu

                          Jan 5 I transfered 5k from Wallet to bank by using return to bank option.but my problem not resolved.paytm people send some mail. But till problem not resolved.already two times I complained.this Is third time. When paytm refund my money. I attached all proof. More than 20 days over.
                          Order id:[protected]
                          Wallet id:[protected]
                          Paytm mobile no [protected]
                          +2 photos
                          same here... mine 10000rs is stucked sinse 50 days still no good respond
                          Swathysp's [Complaint's author] reply, Feb 13, 2017
                          Paytm cheated
                          Chetan's reply, Feb 14, 2017
                          what is the process your doing to get the money?? u know paytm has blocked my mail accout!!! now i cnt even mail them nor contact them!!1
                          Swathysp's [Complaint's author] reply, Feb 15, 2017
                          I just checking.paytm now send mail. It will take 7 to 14 working days. Almost one and half month over. Now they again 7 to 14 days.
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                            K
                            kash9617174565
                            from Bengaluru, Karnataka
                            Jan 24, 2017
                            Resolved
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                            Resolved

                            Address: 560076
                            Website: paytm

                            Paytm have to send me my refund money back but it is not sended by them .
                            My account balance is deducted but the money is not getting added to my account. They said that money is going to add at 16:00 pm but my money is deducted and my refund money i didn't get.
                            today they call me and ask me for my card and otp they said that this is for checking but they diduct my money and didn't refund me back.
                            Jan 24, 2017
                            Complaint marked as Resolved 
                            My problemb is not solved
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                              S
                              Samir masal
                              from Pune, Maharashtra
                              Jan 24, 2017
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                              Address: Pune, Maharashtra, 411060

                              Dear sir,
                              Still my account([protected]) 2100 Rs amt was not deposited.
                              Here I attached file till date my account details and my friends mobile no ([protected]) who sent 2100 to my account
                              Transaction id details is [protected].

                              Before 3 I got e-mail from paytm customer care regarding sending amount to my mobile no, but still I not received single Paisa.
                              Please needfully do it
                              Regards,
                              Samir masal
                              [protected]
                              +1 photos
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                                M
                                Mintoo Jha
                                from Kannauj, Uttar Pradesh
                                Jan 24, 2017
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                                Address: Jalaun, Uttar Pradesh, 285205
                                Website: PAYTM

                                Dear sir
                                I transferred rs 1000 in my father's account through paytm on 11/01/2017 with the tranjection ID ECOM[protected] ONE 97 COMMUNICATIONS the amount has deduct from my saving account but till date 24/01/2017 the amount could not received in my father's account. Please confirmed it otherwise I will report this matter in our PM GREIVIENCE cell. I want my refund with interest.

                                Thanking you
                                Mintoo Jha
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                                  P
                                  Pritam Kumar Patel
                                  from Sambalpur, Odisha
                                  Jan 24, 2017
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                                  Address: 768216
                                  Website: paytm.com

                                  I was transferring Rs. 5000 from my paytm wallet to my friend's paytm wallet. The money got deducted from my wallet but my friend never received it. The details of online transactions are given below.

                                  Sender's Ph No.- [protected]
                                  Receiver's Ph no.- [protected]
                                  Transaction ID- [protected]
                                  Date of Transaction: 29th December, 2016.

                                  I want the money back to my account.
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                                    R
                                    Rohit1303
                                    from Mumbai, Maharashtra
                                    Jan 24, 2017
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                                    Address: Mumbai City, Maharashtra, 401107

                                    From [protected] i send money to one of my frnd. Bt it is not recived by him and money is deducted from my paytm wallet. So please help mee. And transfer the money to my account please. My name is sumit poojari and the person to whom i send the money was rishab poojari and his no. Is [protected]. You can confirm from him and the money is also not reflecting in his account
                                    19/1/17
                                    [protected]
                                    your customer care people have increased the limit upto 50000 so my money is not getting transferred to my bank account all my KVC are updated but still money is not getting transferred to my bank account.
                                    please solve my problem
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                                      C
                                      chetan anand yadav
                                      from New Delhi, Delhi
                                      Jan 24, 2017
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                                      Address: 110084

                                      Dear Sir/Madam,

                                      I had got my Delhi Metro card recharge through Paytm but he could not be successful and my account has been deducted by 100 rupees. My Paytm team has requested that he return me my deducted money.The Order ID is [protected] and date of recharge is January 23rd, 2017.Amount of transaction is Rs.100.Please help me.
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                                        T
                                        trpt
                                        from Hyderabad, Telangana
                                        Jan 24, 2017
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                                        Address: 500015

                                        1. order id[protected] transaction id : [protected]

                                        2. date & time of transaction[protected] :49 :52 pm

                                        3. amount 5000

                                        4. registered email id/ mobile number. thirupathaiahparamedic. [protected]@gmail.com

                                        Mobile number : [protected]

                                        Very very urgent

                                        Paytm send to my

                                        Dear customer,

                                        Greetings from paytm!

                                        Your payment of rs.5000 for order [protected] could not be processed due to pressing of app back button in add money marketplace. suggest you to change the platform or use another mode of payment and please check the card details and limit before trying again. if still the issue persist, share the screenshot of it with time stamp.

                                        Another
                                        Inline image 1
                                        Date of Incident : 21Jan2017
                                        Client Number : [protected]
                                        I have pay my MGVCL bill by the Paytm through Bank Of Baroda Bank via online on Saturday Morning..
                                        My bill MGVCL are not paid & from Bank Of Baroda Bank my amount 1700/-INR will be deducted & bill still not paid by MGVCL..

                                        Amount not refunded 21 days my problem not solved - Comment #2645566 - Image #0
                                        My order number -[protected]. I placed order for fridge stand and I got a broken piece. I raise a return request more than a week back but no one came for pickup. I already rasie 2-3 request and call customer care but not able to talk with paytm customer representative.
                                        I added money in my paytm wallate [protected] but tranction was failure and money is not credited in my paytm account.. But my money is debited from my bank accounts and not refunded from last 20 days..
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