PayTM Mobile Solutions Complaints & Reviews

Address: 768216

Website: paytm.com

I was transferring Rs. 5000 from my paytm wallet to my friend's paytm wallet. The money got deducted from my wallet but my friend never received it. The details of online transactions are given below.

Sender's Ph No.- [protected]
Receiver's Ph no.- [protected]
Transaction ID- [protected]
Date of Transaction: 29th December, 2016.

I want the money back to my account.

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Address: Mumbai City, Maharashtra, 401107

From [protected] i send money to one of my frnd. Bt it is not recived by him and money is deducted from my paytm wallet. So please help mee. And transfer the money to my account please. My name is sumit poojari and the person to whom i send the money was rishab poojari and his no. Is [protected]. You can confirm from him and the money is also not reflecting in his account

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M

Mhendar may

from Bengaluru, Karnataka

Jan 24, 2017

19/1/17
[protected]
your customer care people have increased the limit upto 50000 so my money is not getting transferred to my bank account all my KVC are updated but still money is not getting transferred to my bank account.
please solve my problem

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Address: 110084

Dear Sir/Madam,

I had got my Delhi Metro card recharge through Paytm but he could not be successful and my account has been deducted by 100 rupees. My Paytm team has requested that he return me my deducted money.The Order ID is [protected] and date of recharge is January 23rd, 2017.Amount of transaction is Rs.100.Please help me.

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Address: 500015

1. order id[protected] transaction id : [protected]

2. date & time of transaction[protected] :49 :52 pm

3. amount 5000

4. registered email id/ mobile number. thirupathaiahparamedic. [protected]@gmail.com

Mobile number : [protected]

Very very urgent

Paytm send to my

Dear customer,

Greetings from paytm!

Your payment of rs.5000 for order [protected] could not be processed due to pressing of app back button in add money marketplace. suggest you to change the platform or use another mode of payment and please check the card details and limit before trying again. if still the issue persist, share the screenshot of it with time stamp.

Another
Inline image 1

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M

Mustufa Khatumdi

from Pune, Maharashtra

Jan 24, 2017

Date of Incident : 21Jan2017
Client Number : [protected]
I have pay my MGVCL bill by the Paytm through Bank Of Baroda Bank via online on Saturday Morning..
My bill MGVCL are not paid & from Bank Of Baroda Bank my amount 1700/-INR will be deducted & bill still not paid by MGVCL..

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M

mahesh2wari

from Bengaluru, Karnataka

Jan 24, 2017

My order number -[protected]. I placed order for fridge stand and I got a broken piece. I raise a return request more than a week back but no one came for pickup. I already rasie 2-3 request and call customer care but not able to talk with paytm customer representative.

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K

Krishnac4

from Daman, Daman and Diu

Jan 24, 2017

I added money in my paytm wallate [protected] but tranction was failure and money is not credited in my paytm account.. But my money is debited from my bank accounts and not refunded from last 20 days..

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Address: Mumbai City, Maharashtra

My friend sunil singh registered number [protected] has transferred rs. 4900 from his paytm wallet to my paytm wallet ([protected]). The amount is already deducted from his account and successfully transferred but i did not received the money, it has been more than 1 month, i mailed them several times but still they didnot refunded money.
Please kindly do the needful

Jan 19, 2017

Rishiraj Dua's response Pytm balence is not transfer in my account so I need urgent issue so resolved it otherwise I will remove my account from paytm

On Jan 17, 2017 20:24, "Paytm" <[protected]@paytmemail.com> wrote:
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Paytm is India's largest marketplace and mobile commerce platform. With the Paytm app and website, you can conveniently pay/recharge your mobile & landline, data card & DTH and also make utility payments like electricity, water and gas. You can also pay your insurance premium and school or college fee. Shop at Paytm's Mall section across categories like Mobile & Accessories, Electronics, Fashion, Sports & Health, Home & Kitchen, to name a few. Also, book movie tickets or plan your travel with multiple bus, flights, train & hotel booking options.
Use your Paytm Wallet to make transactions online with Dominos, Uber and offline with Indian Oil and many local stores. You can also transfer money to your family & friends instantly. It's easy & convenient – recharge your Paytm Wallet and use it

Jan 21, 2017

Pradeep .M. Dongre's response Please resolve early.

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P

Pradeep .M. Dongre

from Gurgaon, Haryana

Jan 24, 2017

I had paid Rs 3380 to CSEB elect bill., but money got debited from paytm wallet but trans.unsuccessful.I then again paid transaction was successful.

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R

Rishiraj Dua

from Bahua, Uttar Pradesh

Jan 24, 2017

My Paytm balence is not transfer in my account so I have some urgent issues so resolve this issue as soon as possible. [protected]@gmail.com

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201 301

Website: paytm.com

Dear Team,

This is to inform you that my 530 amount is deduct from my account but payment failed during electricity bill payment. i logged the complain many time but they don't get any response. Kindly do the needful and find out the attachment.

@ i mailed you all the conversation which i send the paytm. Kindly help.

Jan 24, 2017

Updated by Shubham0512 Still not get any status from your side.

On 24 Jan 2017 10:45 a.m., "Shubham Thakur" <[protected]@gmail.com> wrote:
Dear team,

This is to inform you that 2 days has been complated ans still my money not refund in paytm or account.kindly do the needful and revert me asap.

@Find out the attachment

On 23 Jan 2017 5:00 p.m., "Shubham Thakur" <[protected]@gmail.com> wrote:
Dear team,

Now 48 hours has been completed and still not got any responce from you side and why i got your message for feedback. Now i'm going to logged your complain in consumer court for this issue.

Regards
Shubham Thakur

On 23 Jan 2017 12:42 p.m., "Shubham Thakur" <[protected]@gmail.com> wrote:
On 21/01/17 i got a msg from paytm and my order has been unsuccessful so why you don't back my amount. Kindly look into this and do the needful.

Regards
Shubham

On 23 Jan 2017 11:25 a.m., "Shubham Thakur" <[protected]@gmail.com> wrote:
Dera team,

When i got back my 530 rs in my paytm wallet. Please confirm. Almost 40 hours has been gone and still my complain is pending. Kindly do the needfull and revert asap.

@please call on my number..

Regards
Shubham thakur
[protected]

On 23 Jan 2017 9:41 a.m., "Shubham Thakur" <[protected]@gmail.com> wrote:
Dear Team,

Can we have any upate on trail mail issues. Kindly find out the attachment. The bank has clearify your payment has successfull.

Regards
Shubham Thakur

On 21 Jan 2017 4:48 p.m., "Shubham Thakur" <[protected]@gmail.com> wrote:
Dear Team,

I'm very dissapoint from your service today again my amount is deduct from my account but payment failed during electricity bill payment. Its not a first time before few days when i was doing my metro card recharge same issue had come. I want to refund my amount at any cost. Kindly find out the attachment and revet me asap.

Kindly find out yhe attachment.

Regards
Shubham thakur
[protected]

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P

pardeeppunam

from Amravati, Maharashtra

Jan 24, 2017

Sir another person have using my account amount wasd deduct 29400 by paytm noida debited the tramnction was not me plz refund the amont tranction date[protected] time 4.05 pm debit account number[protected] indusind bank ltd sri gangangar i have attached the bank letter had againt comlaint the paytm plz refud the money

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A

Ashokachar1990

from Bengaluru, Karnataka

Jan 24, 2017

My paytm amount not refund even after 15 days
[protected]

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G

Guruprasad Matthari Ayyanna

from Maham, Haryana

Jan 24, 2017

Not recharge my number [protected] order number [protected]

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D

dipak pranami

from Surat, Gujarat

Jan 24, 2017

TAX id [protected]
tax id [protected]
pls chek id and return payment..

mere friend k a/c me amount jama nahi hui hai aur mere a/c me se deduct ho chuke hai..
pls urgent reply sir

Dipak pranami

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Address: 231207

Website: www.consumercompalints.in

Dear sir,
Myself pankaj gupta. Sir i have a big issue against paytm.
I have a add money amount 30000rs for upgrading my paytm wallet & kyc at paytm noida through sbi credit card. Already amount debited (30000rs) on date 06/01/2017 at paytm noida, through sbi credit card but money not received in my paytm wallet till date 23/01/2017. Sir i worried for my money which is not received, already i have complained in sbi credit card department.

After telephonic communication (15/01/2017) your paytm custmore executive & i have attached following:-

1. Transaction receipt
2. Transaction id
3. Reference code
4. Appointment book screenshot for kyc/account upgreadtion.

My mobile no [protected]
Alternate no. [protected]
Sir, here attached screenshot above document... After that paytm company/ custmore care executive not solved my issue till on date 24/01/2017 & they do not any single call against my qurie/issue.
So i have writing you against this fraud. I hope your team take necessary action against my big issue.

Jan 25, 2017

Updated by gupta.1921 Sir Abhi tak mujhe refund nhi mila hai aur kuch update ki koi information bhi nhi hai.
Sir please help me against big issue.Please call me regarding the issue.

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R

ricky07

from Delhi, Delhi

Jan 24, 2017

Hello Sir I'm Sunil.
I Was Transferred Rs.12000 From My Bank Account To My Paytm Wallet On Date 22.12.2016 But Rs.12000 Deducted From My Bank account But Not Added To My Paytm Wallet, so Pls Sir Resolve My Problem soon.. And return My balance to my account .. Ty.

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K

Krishnac4

from Daman, Daman and Diu

Jan 24, 2017

I added money in my paytm wallate [protected] but tranction was failure and money is not credited in my paytm account.. But my money is debited from my bank accounts and not refunded from last 20 days..

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Irtct order #[protected]
Paytm wallet txn id=[protected]
Amount deducted 1153.39 from wallet but payment not recieved by irtct
Ir plzz help me
Refund my balance
Sir i. Booked a train ticket at irctc site and paid rs1153.39. From my paytm wallet but thr screen closed immediately and the money was deducted from my account. But no confirmation revealed from irctc and. No tickets booked please look in to this matter and arrange to refund my money

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Address: Pune, Maharashtra, 410507

Mene maseb bil bharatha paytm se lekin mera mseb bil nhi recid ho gya to plz my refend money and all my pytm transfer money betails my ac pe bhejdo

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Address: Gurgaon, Haryana, 122002

Website: paytm.com

I have booked a black skmei 1016 analog-digital watch on paytm on 15th jan 2017 order no is [protected] amount to rs. 538 with shipping charges. the product/watch i got is not working so i ordered for a refund. after 5 days they approved for a refund but now they are least bothered for return pick up and returning the money back. they allotted a courier for pick but it has cancelled in his status. i just want my money back anyhow.

Feb 2, 2017

Complaint marked as Resolved

The company has sent a courier guy for return pick up. The amount is returned within 8-10 days of complain. Thanks, Ravi Kant Sharma

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: www.paytm.com

On dated 12 Jan 2017 I have added rs 6000 in my wallet from PNB debit card against order id [protected] but money not come in wallet not refund in bank we will continue touch in payment team but there was no response from paytm team i request u that kindly resolve this issue on urgent basis there was 15 days spend but my issue is same there was no response .

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Address: Patiala, Punjab, 147101

Website: [email protected]

Dear sir
Meri ek problem hai jiska abhi tk koi solution nhi nikla mera paytm account number [protected] hai . Mene paytm mein 4000 rs apne depit card se Add money kiya tha but wallet mein 0 Ballance hai. Mene bank se rply manga to unhone mujhe mail send ki hai jispr unka kehna hai ki vo transaction successful huyi hai. Ab aap check krein ki vo 4000 kahan hain .
Agr bank se paise paytm mein gye hain or mere wallet mein add nhi huye . Iska mtlb paise paytm mein hi hain. To aap is pr jra acchi trah se Dhyaan kijiye.

Bank ka rply.
Merchant name . Paytm Mobile solution
Merchant Id. 00218923
Merchant city. Noida
Merchant Code. 4900
Card nmbr. [protected]
Authorization Code. 374294
Transaction date. 21 November 2016
Transaction Amount. 4000
Ab aap dekhe ki vo paise kahan hai
Main aapka acha faithfully customer hu.
Mera parsnol mob nmbr [protected]. [protected]@gmail.com. hai aap mujhe call bhi kr saktein hai

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Address: Panipat, Haryana, 132103

Website: www.paytm.com

I have paid an electricity bill through paytm (ref no - [protected]) on 27/12/16 for rs. 6183. but as per company the order was failed and was supposed to be refunded in my wallet.

But also repetitive e mails they have replied that against amount of rs.6183/- i have done a transaction for rs.150/- and my complete money is exhausted.

And now they are not replying to any of my emails.

Pl help so that my money can be returned.

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Address: New Delhi, Delhi, 110092

Website: www.one97communicatio.com

I am purushottam jha. My paytm id is [protected]. I have paid to easyday fairprice on last saturday but receipient is denied to get money.. I have complaint twice in paytm but nothing response have come to me. Please look into my concern and make it resolved as soon as possible. I have paid rs 941 and facing this issue still. I have called up paytm but customer support is not appropriate to me.

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Address: Udaipur, Rajasthan, 313001

Website: Payment. Com

I have ordered and received the yuta mini sewing machine on 20 Jan 2017. The pressure foot of the machine is defective and not in line. It is tilted in right direction instead of remain straight.
Also the original rate as shown in the pay tm was Ra 5000 which was offered on 85% discount and was sold to me in Rs 749. Whereas the product which I have received has a price tag of Rs 1020 only. This had mislead to the faith on the quality of information posted in the paytm app. We relay on what is being shown on the offer and take decisions to buy.

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Address: Visakhapatnam, Andhra Pradesh, 530048

Website: paytm care

Sir
i am dantuluri vamsi varma i am using paytm sence last 2 months but i am facing a problem i transfred 5000 to my state bank account [protected] account name dantuluri vamsi varma madhurawada branch visakhapatanam but my amount 5000 is transfred to another account [protected] so please kindly refund my money my transection i have an screen shoot its showing amount transfred to dantuluri vamsi varma successfully 5000 rs id [protected] i recive a mails from paytm your amount transfred to [protected] refrence id[protected] and refund was done but its my account i mentioned so many times but i reciving same mails please slove my problem return my money 5000 to my paytm no [protected] or to my bank account sbi please do it fast reply to me

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Address: 110051

Website: www.paytm.com

Order id: [protected]
Paytm finally approved my return that too after raising so many complaints on their website and on consumercomplaints.in.
Now, the pickup is planned by the paytm but i have been waiting for return for over 2 weeks now and even today the product's return pickup is not done. I am waiting for the refund so that i can buy other things. But paytm return process is so poor.
Could you please look into this regard.

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Address: New Delhi, Delhi, 122002

Website: www.paytm.com

Hi,
I have been tired of complaining about the product I have already returned and I have not got my money back.
My order id was [protected]. I returned it within 4-5 days, to the delivery boy send by paytm. Now these guys never provide any return slip. This time also I didn't got any return slip. But this time they haven't returned my money yet, almost a month has passed since I returned the product and past 1 month I kept on complaining.
I have really long long mail chains where I have been continuously telling that no slip is provided, yet they keep on asking for slip and close the ticket.
I have been contacting them regularly and each time I hear that my complain is escalated and will be solved withing 48 working hours, but those 48 hours never come. I have provided FIR copy in the mail, which clearly shows my mobile was stolen 3 weeks back, with my phone numbers mentioned on it (paytm registered mobile number). Hence I can't provide you the message details for the courier company as well or their contact number.
Yet without checking the mails and giving proper solution, they are closing my complain ticket again and again. Now I have no clue what to do, as my complains are escalated, I contacted paytm, I am continuously sending emails. What else shall I do?
Next I will submit an RTI request for sure, attaching all the mail chains and how these people solve there customer's problems.
Now this not the matter about my money. This is the matter of self respect now. I have been so polite and replying so well but yet these guys are not referring my previous mails and directly closing my complain ticket again and again. I will keep on complaining as much as I can.
Paytm customer care services really sucks.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Www.paytm.com

Order id :-[protected] my payment was not received after completing 25 days iam tranferring to paytm wallet 9000rs[protected] and debited in my account till now my money was not refund in my account and your are not responding to bankers to refund my money please make u soon as possible as fast

Jan 24, 2017

Updated by Bharath Yarlagadda Payment was not refund in my account on transfering in to paytm wallet and it is failed and debited in my account 9000 rs and raise a complaint to my bank on[protected] and the issue was the paytm merchants was not responding to my bankers to refund my money order number :-[protected] after completing 25 days please clear my regards

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Address: Durg, Chhattisgarh, 490025

Recently i purchased a mobile skin from printvenue.com order id[protected] and for payment i selected paytm and paytm deducted my amount from bank but still my order's payment is pending.
Printvenue.com still haven't confirmed my payment and the balance from my Bank account got deducted.
I have also attached the mail i got from paytm and printvenue.
Please try to look into this matter and solve it asap.

M Vinod Kumar.

PayTM Mobile Solutions Complaints & Reviews

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PayTM Mobile Solutions reviews & complaints page 499

Money transfer not successful but money got deducted.

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Money issue problem so please help in it

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Regarding deduction of money from my account.

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Amount not refunded 21 days my problem not solved

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Money transferred by other paytm wallet is not received in my paytm wallet

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Payment failed but amount deduct.

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Paytm add money balance/ paytm wallet

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Balance deducted from wallet but ticket booking failed on irtct

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My mseb bil bil not recivd

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Not getting refund on damaged on not operational product by paytm

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Money not refund in bank not in wallet

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Add money complete

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Paid electricity bill uhbvn

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Amount debited but not credited to receipient

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Pressure foot of the yuta sewing nachine is not proper and it is tilted at right side. Not in line

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I am facing problem with my transection

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Waiting for return pickup of the product and its refund - very poor service

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Returned product, not got the refund yet.

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Payment not refund in my account

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Balance deducted but haven't got product

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