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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 501

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R
Raj_sri
from Lucknow, Uttar Pradesh
Jan 23, 2017
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Address: Azamgarh, Uttar Pradesh, 276001

On 21/01/2017. I was transferring Rs. 4250 from my PayTm wallet to my Central Bank Of India, bank account. But due to some technical error transaction did not occur successfully. But the amount got debited from my paytm wallet and the status of transaction was showing pending. I contacted paytm and complained them. But they told me that from their end the transaction is successful, please contact your bank. Now when I contacted bank, they told me there is no such transaction pending from their side.
I am so irritated and pissed off by all these. Even after mailing them and contacting them so many time. I do not know where my money is. It's not in the PayTm wallet neither it has been credited to my bank account. I am frustrated. Please raise this issue. The taxation id is [protected].
I am attaching a screenshot of the payTM passbook
Jan 23, 2017
Complaint marked as Resolved 
THe payment has arrived in Bank account
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    paytm atul
    from Noida, Uttar Pradesh
    Jan 23, 2017
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    Address: New Delhi, Delhi, 110012

    My account temperery block for lonin dated 20/12/2016 se kis karan se band kiya hai iski puri jankari muje de or sigar he mera account ko open karne ki karipa kara app ki ati kirpa hoge thank you
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      Priya Karaiya
      from Durg, Chhattisgarh
      Jan 23, 2017
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      Address: Indore, Madhya Pradesh, 452001
      Website: paytm.com

      Paytm wallet care I am user of Paytm wallet I transferred the 6000 on14 jan. return to Bank but the money is not received any account or receive not in wallet please the Paytm says that the money send in 7 day's but the now the 10 day but the money is not be transferred to the My Bank account please care members you are solve my problem my Transaction No: [protected] & [protected] please sir

      [protected]
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        G
        Glitter Shadap
        from Bengaluru, Karnataka
        Jan 23, 2017
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        Address: Karbi Anglong, Assam, 782486
        Website: [email protected]

        Dear sir/madam all the transection that I have sand to this sbi account is successfully sand and deducted from my Paytm account but not credited to bank account.so please refund back to my paytm account.paytm phone number-[protected].bank account that I have send is [protected].my transaction ID is [protected], [protected], [protected], [protected].Pls contact to [protected] for reply
        Jan 31, 2017
        Updated by Glitter Shadap
        Paytm reply me with my transaction reference I.D[protected] which is 5000 and[protected] which 3000 so, how should I do with this reference id.for reply email:[protected]@gmail.com $ [protected] for phone call
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          D
          devm2024
          Jan 23, 2017
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 566068
          Website: Paytm.com

          We ordered a dinning table worth Rs 21000/- and after a month we got a message saying that the dinning table has been returned. We saw the status being changed from Ordered-Shipped- Returned without our knowledge.
          Paytm is chor.
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            A
            Ahamed Achiever
            from Coimbatore, Tamil Nadu
            Jan 23, 2017
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            Address: 642001

            I transferred money from my Paytm wallet to my bank account. The transaction id is
            [protected]. But, till now i didn't get back the money in my bank account. So, do the needful as soon as possible. Transferred amount ₹500. Mobile number:[protected]. Already i try to make a complaint regarding this issue. The customer care computer voice said it takes 2days to rectify the problem. Now 6 days passed, yet i didn't get a solution. So please take an action as soon.
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              M
              mohan cont
              from Kumbakonam, Tamil Nadu
              Jan 23, 2017
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              Address: 600069

              Paytm order # [protected] with item Suzuki All New Access 125 Front Disc Candy Sonoma Red (Ex-Showroom Price INR 60486) (Booking Amount INR 20000) of Rs 20500 booking date 18.01.2017 payment refund probleam
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                W
                Wahidanjaan
                from Delhi, Delhi
                Jan 23, 2017
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                Address: Bangalore, Karnataka, 560102
                Website: www.paytm.com

                I purchased a laptop from HP where PayTM was offering 10% cashback on 5th Oct. Just to be sure, I separately wrote to PayTM Customer care asking them to check the order and confirm if I am eligible for Cashback against this order or not. They confirmed on 9th Oct (email attached), that I will get cashback in 30 days against my Order ID. Basis their confirmation, I concluded the purchase and waited for the cashback. I only purchased this laptop because of the cashback promised else I could have bought it in less price from elsewhere, but since they confirmed that I will get the cash back, I didn't cancelled the order. Now even after 3 months, they are not paying the cashback & giving me different excuses. Please help me ask PayTM to honor their commitment made from their official mail ID.
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                  G
                  Golu Dhakad
                  from Korba, Chhattisgarh
                  Jan 23, 2017
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                  Address: Guna, Madhya Pradesh, 473001
                  Website: paytm is not good

                  Sir Date 28-29/12/16 my paytm wallet send money 5000 my bank account but not received my bank account and not refunds my wallet and my all odar dete so no id
                  And my Paytm account no.[protected]
                  And my bank account no.[protected]
                  And sir my Paytm account is block plz open me account

                  Plllzzz, plz plz plz help me
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                    D
                    Deepak Jainusjsjsjsjsjsmskzks
                    from Gurgaon, Haryana
                    Jan 23, 2017
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                    Address: New Delhi, Delhi, 110024

                    After trying to sort this with paytm from whom i hve not recvd any resolution from past 2 months. Thr service has become rather too disapointing. I have transfrd 5000 from my paytm to my sis peytm ac. Howerver its been more then a month. Nor. I hav recvd de amnt nor my sistr have.
                    With no one answering to my issue n no repsonse from Paytm till now.

                    Payee mobile no: [protected]
                    Transaction no : [protected]
                    Transaction date : 2nd Dec 2016
                    Benifciary mobile no : [protected]
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                      C
                      CA Shivam Dev
                      from Dharmanagar, Tripura
                      Jan 22, 2017
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                      Address: New Delhi, Delhi, 110059

                      I have purchased a mobile phone and elegiable for cash back but I received cash back transaction which is failed. Plz help me out.
                      Cashback that I'm elegiable is 1049 which should be credited at the time of shipping, but after shipping we get the transaction which is as usual for adding cashback but I didn't get the money in my paytm wallet. Please resolve it ASAP.
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                        M
                        Mr Manthan
                        from Mohali, Punjab
                        Jan 22, 2017
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: paytm mobile solutions

                        Respected sir

                        I ( Sathwara Manthankumar Rajeshkumar) have savings bank account in Dr.B.R.Ambedkar NIT, jalandhar CANARA BANK branch Acc.No[protected], on 21/12/2016 the amount of Rs.8350/- was debited from my account the total amount in account was Rs. 8359/- before this transaction. the amount was transferred to "paytm mobile solution noida, india" on 21/12/2016 time 00:24:51 with transaction number 817533. I didn't receive any OTP on my mobile, the bank officer issued me debit card which was not packed (unsecure condition) so it might be possible that data like card no. and cvv can be fetched by someone within bank,

                        I registered a complaint regarding this in his bank branch of CANARA BANK.
                        in reply of the complaint, bank said that the transaction was done by using the card detail. but this transaction is not done by me and i did not receive any transaction message or OTP. and address of paytm mobile solutions as " first floor devika towers noida 201301".

                        Here I attach the image of my bank complaint and passbook entry.

                        Please help me in this matter please help me for retrieving money back to account .

                        Bank: CANARA BANK.
                        Branch: Dr. B.R.Ambedkar NIT jalandhar.
                        Acc. no.[protected]
                        Name of account holder :- Sathwara Manthan kumarRajeshkumar
                        Contact No.:-[protected]
                        E-mail : [protected]@gmail.com
                        Jun 15, 2017
                        Complaint marked as Resolved 
                        After registered complaint on this site, i got a call from paytm company(got a call form their customer complaint number). They suggest me to sent my complain regarding the transaction to [email protected] . within 2-3 days i got my transaction detail from paytm company and knew that from which account and by whom(person email id, contact no) that fraud had done. by contacting that person i got my money back.
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                          shubhangi04
                          from Pune, Maharashtra
                          Jan 22, 2017
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                          Address: Pune, Maharashtra, 411043

                          Hi,
                          Today afternoon someone has done payment through my SBI Debit card with PayTM of Rs.7596 at around 1:14 pm. Can you please stop that order if possible.
                          Below are more details:
                          purchase worth Rs.7596 on POS [protected] at PAYTM txn#878260.

                          Could you please helps us for track back this fraud activity.

                          Thanks,
                          Shubhanee
                          Mob:[protected]
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                            D
                            deeptiss
                            from Rania, Haryana
                            Jan 22, 2017
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                            Address: Allahabad, Uttar Pradesh, 211008
                            Website: m.p-y.tm/home

                            I have never used paytm to recharge my phone number.however i got an sms today that is[protected]at 4:33 pm on my phone number [protected] from AM-vPaytm telling me to recharge my phone as my data plan expires today.what gave paytm the right to send me a misleading message on my number ?this is totally unacceptable .not only paytm is a bad site to transact but also now its deliberately sending misleading messages to those people who don't even use it.i hope this never repeats .
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                              roshan 3
                              from Jabalpur, Madhya Pradesh
                              Jan 22, 2017
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                              Address: 333307

                              19 th jan . 2017 I paid my bill 1017 and I also I get successful message but status paid but bill not paid 3 days gone
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                                9
                                9738339864
                                from Bengaluru, Karnataka
                                Jan 22, 2017
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                                Address: 560096

                                My ptm id is [protected] as i need to change my id or my phone number but its showing OTP limit is crossed whats this ?? i am using dual sim i will change the PTm mobile number as per Network please resolve the problem immediate as i need to pay and transfer money through your PTM
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                                  S
                                  sshiv
                                  from Haridwar, Uttarakhand
                                  Jan 22, 2017
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                                  Address: Mathura, Uttar Pradesh, 281004
                                  Website: paytm mobile aap

                                  Respected sir, my name is shiv raj singh, i have make a payment (rs-4958) my electricty bill on 31/12/2016 by my hdfc cradit card, thru paytm mobile aap.
                                  but today i get information that my electricy company did not get aney kind of
                                  amount.and the above such amount is deducted from my cradit card.
                                  plz tak necessary action about that so that i can use trustfully transtion trur
                                  pay tm aap.

                                  shiv raj singh
                                  mob-[protected],
                                  hdfc card no-[protected],
                                  electrict company-uppcl,
                                  acount id-[protected]
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                                    Ruch!
                                    from Hyderabad, Telangana
                                    Jan 22, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 42136
                                    Website: paytm.com

                                    I had transferred Rs.10, 000 from my paytm wallet to my Bank account on 02/01/2017 and the amount is still not credited to my bank account. The transaction was successful at that time but now it is been 20 days the amount is not credited to my account. I raised ticket on paytm for my complaint also I tried to contact their customer service but everything in vain. I have lost my Rs.10, 000 because of disgusting paytm services.
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                                      saket subham
                                      from Ahmadpur, West Bengal
                                      Jan 22, 2017
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                                      Address: 842001

                                      Dear sir,
                                      My mobile no [protected] and email...id...:- [protected]@gmail.com,
                                      [protected], but after a long time, these payment not received by me and not back to sender [protected]@gmail.com.
                                      where is fund, no perfect answer given by Paytm.
                                      We would like to inform you that we have checked and found P2P (Payer to Payee) transaction has not been successful against transaction ID [protected] and [protected] of amount INR 4990+4999.
                                      Do needfull.
                                      from,
                                      Dimple
                                      [protected]@gmail.com
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                                        sun_agr86
                                        from Surat, Gujarat
                                        Jan 22, 2017
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                                        Address: Surat, Gujarat, 394355

                                        I make online payment for electricity bill from my dena bank account on 25th december 2016 using paytm. The trasaction was failed but amount was deducted from bank account. I called many times in customer care but unable to talk to executive as there is no option. I also sent mail many times but no response and no call till now.

                                        I tell you never use paytm as there is worst service.
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