PayTM Mobile Solutions Complaints & Reviews

Mene 4 January 2017 KO send to money Bank kiya tha rs2165 rupye Ka debit card duwara lekin Bank me transfer nahi hua or oops dikhaya tha or account me se 2165 rupye Kat Gaye Mene complaint bhi kiya tha lekin mujhe 7din Ka time diya tha or abhi tak na to bank me transfer hua hai or na hi mere account me bapis a ya hai please transfer Karo ya bapis account me bhejo please... Milapsingh nayek mobile number.[protected].

We purchase VU led 49 inches tv on paytm, but we receive 43 inches led tv and that tv damaged.please replace the product or money return back.

Paytm order id : [protected]

Please help me on this.

paytm not respond to replace the product

please contact : [protected]

please resolve the issue

Paytm not responding this issue

Please help on this query

I had transferred Rs 6793/- from my paytm wallet to bank since 04th January 2017 and said amount was immediately debited from my wallet. It has been almost 3 weeks since then. Paytm's customer care number never connects me to executive. When we click on that option the call is auto disconnected. There is scripted reply to support tickets raised on that. Kindly look into this and help me out get back my money since they have not yet transferred money to my bank and are claiming it to be done.

Reference Order No: [protected]

Hi Team,

I have recharged amount of 1063 in my payTM which i use for UBER cab app, later when i installed the PayTM app it asked if i want to merge as i already have account with the same no, i said yes i already loaded it with 1063 money but later i see i have lost the amount when i created PayTM app in my mobile and balance was shown as nil. I have loaded 600rs again to check if my previous balance pops back but it dint.
Mobile no is[protected].
please assist as i need the amount back in my PayTM account.

Thank you
Maltesh J

I opted for paytm payment mode for uber taxi yesterday at T3 terminal yesterday evening at[protected] Hrs. Taxi no. HR... 6044 was the taxi no. He indicated that he was near pole no. 5.however he was not their. My mobile battery had drained out and was switched off. Likely hood of this was intimated to driver. I awaited for the driver for 15 mins but he was nowhere near. Finally I gave up and took prepaid. But to my surprise, I find rs. 210 has already been deducted from my account. Wud rqst u for refund and guard against such occurrence.

I have sent several reminder to paytm care against failed transaction ref No. POS PRCH POS[protected] PAYTM NOIDA on dated 15/01/2017 for credit of my paytm wallet for Rs.1500/= finally I have lodge my complaints on https://cms.onlinesbi.com/CMS with tickets No [protected] they reply me that above transaction is in order, still my money is not credited in my paytm wallet or not refunded in my account, even they not reply my any email still now. Its seems to paytm making fool to innocent people who trap in there fraud. I request to you kindly look into this matter and resolve my issue as soon as possible.
Rajkumar Pandey

Dear Sir/Madam

My name is V.B.Srilalan, 72 years of age, retired Bank Officer from a humble background. Sir yesterday[protected] i received a call from the below numbers

+91 [protected]
+91 [protected]

introducing to me as a Bank official and informed me that as per "De-Monitization" I need to re-validate my ATM card and got my ATM card details and subsequently asked me to spell out "OTP" number

that was received in my mobile, which i have not heard so far as i have not done any Ineternet banking. It is to my unfortunate time that that stranger has used my ATM details and have cheated me

by doing a transaction of 50, 000 INR for various payment and one he has used it to load his PayTM account. Find below the transaction details (extracted from my bank statement)

[protected] POS PRCH POS 501686 PayTM Mobile Solutions Noida = Rs.19, 999

Sir, I have borrowed this money from my relative to perform the monthly obsequies/rituals of my Late Mother who passed away on[protected]. I have been a victim of Cyber Crime. I am not sure whether

i will get my money back, but i humbly request you to kindly block the transactions if you can so that the cheater does not mis use the amount.

I have switched to new Phone and i was not able to login so i had to signup but my Payment balance is showing 0 in new Phone.

My old phone is having balance but i cannot transfer as it does not have a Mobile number in it. I have lost my Payment Balance.

I tried to contact paytm helpline so many times but they dont reply.

Pls guide me asap, my mobile number is [protected].

Dear sir
my pay tk wallet no [protected] . i hv made make to the person by mistake it would be send to wrong no i was semd money to [protected] by mistake it shouls be send to [protected] the amt is 5000 now wht shd i doo kindly suggest mee.

My id is not working my id is tiny bhateja @gmail.com my mobile no is [protected] in this account my balance 1250 rupees please solve my problem

I am regular customer of your paytm. So, I want to tell you that I was try to pay electricity bill through paytm couple of days before. There was my money is deducted but bill isn't paid and seen it transaction is successful. When I checked on provider site there is no mark bill has been paid...So please refund my money rs1680 as soon as possible...Or I want to talk to executive officer of paytm.
Order no: #[protected]
The receipt no:- PAY[protected]

On Jan 8th, Rs 1076 paid to nearbuy against order no 5075111 which is not initiated by me.

Despite of complaining so many times to PAYTM, no action has been taken

Request you to please look into it and refund this unauthorised transactions.

Further to that, some one having number tel:[protected]. Used my PAYTM vallet unauthorised, made payment to nearbuy Rs 1076 to buy KFC vouchers on Jan 8th against order number 5075111. This is the clear case of security lapse from your side.
Please look into it on priority basis, take the appropriate action and refund my money.

Money transferred to my account on 30th December 2016 from my friends paytm wallet, its been 22 days but still not received the money. Tried to complaint many times but no one seems interested to solve customer complaint.

For your kind info i am not begging you guys its my right to ask for the credit, request you to please stop Digital Robbery and Digital Begging.

Solve the issue immediately otherwise i may committee suicide as i dont have money to eat food.

Wallet trxns id : [protected]

Respected Sir / Madam,

I had transferred Rs 2000/- from Central Bank Of India Br Kothrud, Pune to Patym Wallet on[protected] at 17.25 PM and accordingly
I had received your message being Transaction ID [protected].

At 18:51 PM on[protected] I had reversed Rs 2000/- from Paytm to My above mentioned bank. I had received message being Order
No - [protected] and Transaction ID [protected] for Rs 2000/- dated[protected].

Till date the amount of Rs 2000/- is not being credited my bank account. Several times I had inquired in bank and bank officials
have told me that the transaction may have reversed.

Please check at your end and send the money to my bank account immediately. Otherwise there is no option left with me except filing complaint against you in consumer forum.

Kindly look into the matter on top priority basis.

SATISH JADHAV, PUNE.
Cell - [protected]

Approx. Rs. 14000 balance from my paytm wallet was gone when I logged into the account on 19th January, 2017. I tried logging in again but to no avail. I had registered complaints twice on paytm customer care number on 19th and 20th of January but the company has not yet contacted me till now.

With the usage of Paytm increasing day by day, this is such a bad example of service on part of the company. I just hope my complaint gets serviced ASAP.

I have sent three time same complaint, but not getting any sufficient
reply from team.

As per i have attached my paytm passbook screen shot, I have add 1000
rs (Transaction Id: [protected])in my paytm wallet on[protected]:25
AM. And i also got an SMS for the same and mentioning my updated
balance as 1092.33.
After that till now i did three transaction for paying money to uber.
1. Transaction ID:[protected], [protected], [protected]
2. Amount: Rs.39.30, 49.94, 95.49
3. Date of transaction:19/01/2017, 19/01/2017, 20/01/2017

So my total transaction was done is: 39.30+49.94+95.49= 184.73 Rs.

So as per the transaction and my paytm passbook balance should be
1092.33-184.73 = 907.60
But its showing only 207.60 Rs.

So please clarify why 700 Rs (907.60-207.60) deducted from my wallet.
And this 700 rs was deducted in two times in form of 350 + 350.

Please do some needful because i am not able to contact to paytm over
call.

My name tarun kumar my mobile no [protected]. I paid electric bill on 16 December 2016 but failed and no refund. order no. [protected]. The amount debited to my BOB bank account but not credited to my Paytm wallet. I have sent many emails to but nothing done. I also enclosed copies of bank passbook. even after more than 36 days the amount not credited to paytm wallet or to my bank.

Hello Sir,
I payed 343.54 rupees for my Facebook paytm wallet the date of 20-Jan-2017, i didn't get what i pay for and didn't get my refund. My order ID 0FB[protected] . I didn't get my refund also please help me. I didn't didn't get any confirmation from paytm i send mail to paytm customer care but no reply from their side i got confirmed a successful payment of 343.54 on paytm and also if it didn't success we will refund your money in case the is cancelled.

My recharge on contact no. [protected] tata docomo failed but amount was deducted from my accont on dated 14/01/2017. Then i finally recharged with another card. As the terms of paytm they should return my cash back within maximum of 10 days but they didnt.I made a complaint on paytm but they didnt respond to it. This may be problem of many people plz solve this...

Here to inform you to that i transferred Money from the Bank to Paytm Wallet and do Second Process in Which i transferred money from wallet to another bank account.

But the Problem is that transaction was completed but it show in bank statement money is reversed from bank account to Paytm wallet . but reversed amount is not show in wallet also deducted from bank account.

Amount which is deducted is 5000/-

please guide me and give appropriate solution so, i can get back my money