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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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T
tomarrakesh
from Vadodara, Gujarat
Jan 21, 2017
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Address: Ahmedabad, Gujarat

Subject: Paytm
My paytm mobile number [protected], Maine last[protected]ko paytm main kuch
paise tarnsfar kiye thee but maine 4baar try karne ke baad be paytm main
paise aad nahi huee. or maire account se har baar paise debit hueye hai.
jisme 2 baar ke paise agle din maire acaunt main aa gaye but 2baar ke kareb
9000 rupeye maire acount Main aaj[protected]date ho gai hai but aabi tak
nahi aaye hai. aapke helpline namdar par 5’6baar coll kar chuka hu but kuch
solution nahi nikala. please muje coll karke bataye kya problem hai. bank wale bol rahe hai. paytm walo se contact karo. main paresaan ho chuka hu. Please help.
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    Yamuna Ayilliath
    from Bengaluru, Karnataka
    Jan 21, 2017
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    Dear Sir / Mam,

    I have tried doing money transfer through Paytm to my friends account on Dec 27th of Rs. 2000 and on 29th Dec of Rs. 500. Later I got a message that "Transferred to Bank" with wallet transaction ID : [protected] and [protected] respectively. But Till date, the amount have not get credited to my bank account. Tried calling you through phone but was of no use. Really I'm fed up with Amount transaction service in Paytm.

    Kindly check the details and credit me back the total sum of Rs. 2500 back to my Bank account at the earliest.

    Thank you,
    YAmuna A
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      G
      gokul gupta
      from Mumbai, Maharashtra
      Jan 21, 2017
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      Address: New Delhi, Delhi, 110052

      Added money to paytm through bank bank shows a debit of rs10000 but no money added to paytm
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        K
        kumer
        from Delhi, Delhi
        Jan 21, 2017
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        Address: New Delhi, Delhi, 110085
        Website: Paytm

        My friend sent me money on 31st DEC 2016 by [protected] on [protected] a sum of rupees 1500 But paytm not send me money yet even not in my friend wallet..
        What should I do...
        Disappointed...
        Jan 21, 2017
        Updated by kumer
        My friend sent me money on 31st DEC 2016 by [protected] on [protected] a sum of rupees 1500 But paytm not send me money yet even not in my friend wallet..
        What should I do...
        Disappointed...
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          M
          Manjunath b n
          Jan 21, 2017
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          Address: Bangalore, Karnataka, 560078

          You have received Rs.426.00 from 73XXXX8717 in your Paytm Wallet. For reference, wallet transaction id is [protected]. Get 20% cashback at petrol pumps. http://m.p-y.tm/petothersms1

          You have received Rs.500.00 from 73XXXX8717 in your Paytm Wallet. For reference, wallet transaction id is [protected]. Get 20% cashback at petrol pumps. http://m.p-y.tm/petothersms1

          A customer had sent me money from his paytm account to my paytm account and I received the above messages but if I open paytm app the above two amount has not been credited. It does not show any transaction on that date and I have not received money till now. I also mailed them regarding this but, no reply till now.
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            P
            priya johari
            from Gurgaon, Haryana
            Jan 21, 2017
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            Address: Mumbai City, Maharashtra, 400055
            Website: paytm.com/shop/p/la-opaladiva-lavender-dew-ceramic-dinner-sets-set-of-27-HOMLA-OPALADIVADHOO1700876F

            I had bought La Opala Diva Lavender Dew Dinner Set of 19 items on 31 December 2016 from paytm. In the description of the product, it was mentioned to be break resistant. The item was delivered on 5th january 2017. Since it was ordered for gifting purpose we didn't open it. But when the person whom we gifted it opened the pack on 15th January, he found that the serving bowl was broken. On complaining to the paytm about wrong description of item as "break resistant" they simply denied to replace or return the item. I accept that the item couldn't be checked before and we miss the return time as per vendor's policy but the vendor shouldn't provide wrong description of the item. Since it was described as "Break resistant" we didn't open the item. Also, the vendor is also not providing the warranty which is generally applicable on La Opola products.
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              R
              Ramakrishnareddy Somu
              from Narasaraopet, Andhra Pradesh
              Jan 21, 2017
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              Address: Khammam, Andhra Pradesh, 507170

              Dear sir/madam,

              I opted to add money to my paytm account, transaction was done but not credited to my paytm account

              Amount debited ₹5000/- (five thousands rupees)

              "debited from my debit card while adding this to my paytm account"

              Paytm mobile number:- [protected] transaction date:- 26/12/2016.
              Transaction time (approx):7:45am

              Kindly solve the issue
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                A
                Ashokachar1990
                from Bengaluru, Karnataka
                Jan 21, 2017
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                Address: 560050
                Website: Paytm. Com

                [protected] I have tried to add money to my bank account amount deducted but not added to my wallet can you pls anybody can help me
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                  A
                  abhisheksonu05
                  from Chandigarh, Chandigarh
                  Jan 21, 2017
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  I recharged my paytm wallet amount today with a bank transaction amount of
                  Rs.10000/-. using my credit card.The status of the webpage shows invalid, but money was
                  deducted from my bank account and still not credited into the
                  wallet. I am very much concerned, kindly refund my money to bank account or to the wallet.My registered mobile number is [protected].
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                    R
                    rjleenarora
                    from Chandigarh, Chandigarh
                    Jan 21, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: www.paytm.com

                    Hi
                    my name is rajat i leave in jalandhar city. basically after demonetization i think its better to use electronic media for money and i start using paytm when i do my first transaction of 1550 rupees and that gone failed after i submit a mail to paytm they said money will be refund within 7 days in your bank but after 7 days money is not refunded when i again contact to them they said please check with your bank so i check with my bank but they said transaction is completed and no refund is credited in your account again i mail to paytm and they said we did not receive your money please check with your bank i have all thing the screen shot of the transaction that i done my mobile no and my account no of paytm is [protected] and my transaction no is [protected] and 2nd transaction no is [protected]

                    thanks please help me for my refund
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                      Y
                      Yogendra Kumar Jain
                      Jan 21, 2017
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                      I transferred Rs 1000 (one thousand) to Pay TM Mobile Solutions on 2 th Jan 2017

                      Mobile No. [protected]
                      Transfer Ref No. [protected]GAAQOUZB1 -------Rs 1000
                      but Rs 1000 not yet added by PayTM to my passbook till now
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                        G
                        gaganinblr
                        Jan 21, 2017
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                        Address: Bangalore, Karnataka, 560048

                        I had a transaction with dominos on 14 Jan2017. Due to some failure in dominos side the transaction were failing even after amount was getting deducted. I tried twice from my Citibank credit card and that failed. Next I thought of trying with Paytm and that was my biggest mistake that I can say now. The amount deducted from credit card has come back after 3 days but Paytm amount is still not reversed. I have send two complaints from app and two mails to [protected]@paytm.com but of no use. Really pathetic customer support. If somebody from Paytm is looking at this, kindly look into this.

                        Transaction #[protected]
                        Amount is Rs 1722/-
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                          S
                          swap008
                          from Savantvadi, Maharashtra
                          Jan 21, 2017
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: Paytm

                          I have done "send to bank" using Paytm
                          Using Mobile no [protected]
                          From debit card to account no

                          But the money didn't receive in account no and I checked the atm debit card balance that money is debited and in passbook also it is showing that money is debited but it's not credited in account no
                          Either I want refund in my debit card or in my Paytm wallet or I want money in my account

                          Please please help me soon

                          It huge amount

                          I want my money back

                          I DIDN'T GET MY MONEY OR REFUND
                          FRAUD PAYTM
                          PLEASE GIVE MY MONEY BACK

                          Till now I didn't get refund my money
                          I checked my balance and asked branch manager also but
                          My account no is not credited yet

                          IT IS MORE THAN 25 DAYS NOW
                          Paytm are just saying 2-3 days only
                          How long should I wait???

                          Useless Paytm

                          1.Registered mobile number [protected]
                          2. Transaction id [protected]
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                            Y
                            yp411
                            from Mumbai, Maharashtra
                            Jan 21, 2017
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                            I had ordered an item via mobile app and the seller could not deliver after 15 days I recieved sms that money is refumded but now 2 days stil money is not refunded

                            yusuf
                            [protected]

                            this is aall there is to it cannot give more details dont know what more to say never scored high on esssays
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                              M
                              m_akram_m
                              from Palghat, Kerala
                              Jan 21, 2017
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                              Website: paytm.com

                              I had booked three seats on the front part specially keeping in mind the convenience of my pregnant wife. Unfortunately, we were shocked when the conductor asked us to sit on the back seats. We told him that we had booked front seats, not back seats. He replied that he was helpless. We could find that the seats booked by us were already occupied by others. Though we argued with the conductor, we were not given the seats entitled to us.

                              The time was 11.30 pm, the place was new and strange to us and the weather was so cold that we could not think of going out of the bus. In addition to this, we felt that if we were continuing with the argument, we would be putting other passengers to inconvenience. Hence, we decided to proceed with the journey.

                              The journey was nightmarish. We were not able to sleep even for a moment. Besides, the seats were not reclinable. The experience of my wife was the worst as she was afraid of her pregnancy getting affected because of the rocky ride

                              Paytm has spoiled our vacation. We paid them for a semi-sleeper ticket on the front side. But we were given an ordinary seat at the tail-end. This is a serious violation of the deal between us.
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                                A
                                adarsh mangal
                                from Chhabra, Rajasthan
                                Jan 21, 2017
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                                Address: Jaipur, Rajasthan, 302021
                                Website: paytm.com

                                I adarsh mangal, on[protected] i try to transfer my money from punjab national bank account to idbi bank account, amount of rs 500, is deducted from my bank account, but transaction is failed so amount is not credit to idbi bank account but debited from pnb bank account, and i did not get my money yet, so, please take strictly action on that other wise i will take, and give my money back,
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                                  Shaheen Ansari
                                  from Mumbai, Maharashtra
                                  Jan 21, 2017
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                                  Address: Thane, Maharashtra, 400612

                                  I have ordered a product of rs 35000 payed successfully later i cancelled the product and got a message that Paytm has refunded the amount but i am still waiting for refund. Please help this is not a small amount. Service is very poor. If payment is transferred then it should not take so long to process. Its very irritating.also i have raised a ticket on theor website but there is no response from there side. If possible please help me in this issue.
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                                    Md Saami Siddiqui
                                    from Kanpur, Uttar Pradesh
                                    Jan 21, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 110002
                                    Website: PayTM Mobile Solutions

                                    On 5 dec 2016, I did a transaction on PAYTM to make payment of my electricity bill via my SBI account - *******0427 using debit card **** **** **** *285. The amount was deducted from my account but was not updated to make the electricity bill payment. I have evidence for the same ie account statement of my account which shows that amount has been deducted via paytm but not has been refunded so far. Therefore I request for the Refund of the same.
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                                      P
                                      prashantkr
                                      from Shimoga, Karnataka
                                      Jan 21, 2017
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                                      Address: 560068
                                      Website: paytm

                                      Sir,
                                      i have transfer 6000 rs from sbi account to paytm 14 days before
                                      actually the amount has been deducted from my account but it has not been transfer into paytm account but till now amount has not been refunded to my paytm account i have called to customer care so many times but there is no responce from there
                                      regards
                                      prashant kumar
                                      mail [protected]@gmail.com
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                                        satty8029
                                        from Hyderabad, Telangana
                                        Jan 20, 2017
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                                        Address: East Godavari, Andhra Pradesh, 502032
                                        Website: [email protected]

                                        Its going to 1 month..till my money not refunded to my account. whats going wrong with this? My paytm transaction i.d is [protected]. kindly, inform me, if any mistake done by me to doing the process. plz, refund my money. The paytm customer care facility is very bad. They only play a recorder and no one there to lift the call or face the problem. How the customers solve there problem?
                                        Jan 22, 2017
                                        Updated by satty8029
                                        My money not refunded to my account from paytm wallet. It's going to 1 month now. My profile is a vip profile but, customer care facility is so much bad that they don't recieved any phone call. How we know that whats the problem is going on??!! Kindly refund my money. Otherwise I will go to court for this frauding and if any wrong done by me, kindly inform me.
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