PayTM Mobile Solutions Complaints & Reviews

Dear paytm,

I would like inform that i have made 4000 amount and 1 amount from [protected] through pay to [protected] on 8/1/2017 and amount has been deducted in my account but not amount did not forward and credit as well as not showing my wallet
Order No.-[protected] and [protected].
Kindly, credit my amount in my wallet or my bank as soon as possible and i am waiting for you reply.
Please, find the image for pay incomplete transaction screen shot.

Thanks & Regards,
Ajay kumar Rajak
Bhopal (m.p)
mobile-[protected]

That my 8th or 9th ticket that i'm generating, you guys are not even that much qualified that you clear my query so just say instead of generating that stupid ticket at your website.
1. i don't receive any coupon or else voucher that i can apply on little app.
2. when i click on order details that show coupon has been expired as i'm attached that jpeg to you.
3. if i already buy that coupon why there is no such an option to redeem that voucher.
4. why little app force me to buy a coupon again via paytm.
5. if you are and your stupid team don't have the ability or else qualify to handle that kind of customer grievance better it's time to change and hire some of the responsible person for the job.

for any further details and requirement from my end request you or feel free to call me or mail me, i will response i'm not like your team.

Gaurav Upadhyay
+91-[protected]
[protected]@gmail.com

Total transactions- 4 (Rs. 2000, 200, 444, 222) failed.
Date- Dec 24, 2016.
I tried 5 transactions- 1 successful of Rs. 222, other 4 as stated above failed.
I contacted Paytm and requested for refund 4 times, there has been not 1 response of any sort from Paytm.
Is this how consumers are treated?
Please help refund my money and take action against Paytm.

12 jan i have added rs 6000 in my wallet from PNB debit card but money debit from my debit card but not come in wallet my order number is [protected] order staus is cancelled refunded to bank but money not refund in bank kindly tell me where is the my money my wallet number is [protected] my email id is [protected]@gmail.com .i have already one complain but no response from Paytm team

Respected Sir,
I recieved Micromax mobile yesterday but there is a big problem in it. The mobile is not showing a network properly.MY name is Anmol Bhusri.
My Mombile number is [protected].Date[protected].Sir please solve my problem i am in a great trouble. Sir I want please refund my payment or plz change this product as well as soon. I shall be very thankfull to you...

This is Abhijit Kamble, I had booked a HP Pavilion laptop in your website on 18/01/2017 with an offer of 6300/- cashback.in a total amount of 52500/-
I had received my product soon but i did not received my cash back in my paytm account till now.
Please, provide my cash back soon
My number [protected]
My Order Nos: [protected]

Dear Team,
My Paytm Account No is- [protected] & I Have Add the Amount in my Wallet on 11/01/2017 through PNB ATM Card. but the Amount Deducted from my Card & does not Add in my Wallet. Kindly Return the Amount in Bank or Add in the Wallet.

I am Manali from Nasik. I have been using Reliance GSM mobile services since 5 years. I have complaint against Paytm that the information displayed by them is really fake & non existing. It happened with me two times that I recharged my mobile for talktime but i received a Data pack recharge. The services offered by the different telecom operators are not displayed correctly by Paytm its really confidential & some strict actions should be taken why these people display wrong information on their website and app. Its a wastage of money of different users relying on their information which is completely incorrect.

I have purchased a new laptop from paytm but received wrong faulty laptop and i have requested to return or replace it but no confirmation from seller will not be done so plz help
order no is
Home/Your Orders/[protected]
Payment of Rs. 36089 received by Paytm !Your Order No is[protected]
6:09 pm, Jan 06 2017Your transaction is successful
Seller : TabTree
HP 14-ac153TX (Core i3 (5th Gen)/4 GB/1 TB/35.56 cm (14")/Windows 10) /2 GB Graphics (Black)HP 14-ac153TX (Core i3 (5th Gen)/4 GB/1 TB/35.56 cm (14")/Windows 10) /2 GB Graphics (Black)
Qty :1
Promo Code
LAPS10
Applied
Cash back of Rs 3599 for Promo Code LAPS10 has been successfully added to your Paytm Wallet on Sun Jan 08 2017. Happy Shopping!Shipping fee:Rs 99
Delivered on : 9 - 12 Jan
Rs 35, 990
Rs 37, 844
5%
Return Requested
Order Received
6-JAN-2017
Shipped
7-JAN-2017
Delivered
12-JAN-2017

NB Transaction No[protected] Rs. 36089 PriceRs. 35990SubtotalRs. 35990ShippingRs 99
Order TotalRs. 36089

I find my paytm account passbook does not show my transactions and balance of about Rs 13000 till January 13, 2017. I made a complaint at the [protected]@paytm.com. The copy of the complaint is attached. However, in reply, I got a mail giving instructions to reset my password. I also called the customercare numbet[protected], but here also there was no option to speak to customercare representative. Please let me know where should I send my complaint for redressal of my problem.

I have returned my money 5000rs back to my bank account from pay tm wallet...and its been more than 20days now nd i have not got my money yet in my account..

I made 2 successfull transaction for airtel recharge, but service from airtel not received yet.

When I sent a mail to paytm cc, they reverted me contact airtel cc,

When I contact airtel cc. They revert me to contact paytm cc

Where to go? Whom to contact? Whose responsibity to resolve the issue? Not paytm responsity?

Details of 2 failed transactions

1. Amount Rs 100 for airtel recharge
Paytm order# [protected]
Wallet txn id : [protected]
Date: Jan 11, 7:14

Ph no: 91_[protected]
Email: aneel.[protected]@gmail.com

2. Amount Rs 50 for airtel recharge
Paytm order# [protected]
Wallet txn id : [protected]
Date: Jan 11, 7:19

Fraud transaction from my Canara bank DEBIT Card
Dear Sir/Madam

Fraud transaction has been done using my Canara DEBIT Card ( ending with 3635) on Paytm mobile solution noida on 20th july. Fraudsters tricked me by posing as SBI official and changed my SIM Card. Before i could understand and block transaction from my branch he withdrew Rs 29802.

Following transaction was done :

[protected] paytmmobilesolutionsNoidaIN-19/01/2017 13:43:13 19999

[protected] PAYTMNOIDAIN- 19/01/2017 13:37:21 20000

Please cancel above transaction and credit the amount back. I have already registered a complaint
in customer helpline of Paytm by using my another mobile number.
Following mobile no were used for comiting this fraud
[protected]

Thanks and regards
K S Ramachandran
[protected]

Sir /madam
pls help a poor person that have life time money in a account thant money want to dougther marrige
this person attaked a fraud trans to paytm mobile soulution at[protected]
please inquary a fraud transaction and hold inqury transsaction bank account name and address that 100% fraud and all order get them on hold
i attahed a copy soft copy reccept by bank of baroda branch shergarh transaction inquiry
pls help
and contact [protected]

Hi I had to transfer 12000 Rs to my friend who was i need of his son's school fees and he gave me a phone # which i transferred but unexpectedly i ended up transferring to a wrong person.

Now PayTm is not helping me to reverse the amount back to my account as they are stating that we cannot reverse it.

If Banks transfer amount in our account incorrectly how can they take it back.

What a Stupid kind of Rules and more over PAYTM is now a Bank and we need to have this information passed to RBI asking them to remove from mobile Wallet Services as they are causing us a lot of issues.

We need to get this sorted asap.

The transaction ID's are :

1. Paytm Cash Txn ID [protected] - Rs.2000
2. Paytm Cash Txn ID [protected] - Rs.5000
3. Paytm Cash Txn ID [protected] - Rs.5000

This was been transferred to Mobile # [protected]

So need consumer Complaint forum to look into this and get my money back and i will be lodging this in Social Media as well and Also give this information to RBI.

Asking the PAYTM to stop their service in INDIA.

Dear All,

We have refunded Rs 2000.00 to your BOB bank for your Order ID [protected],

but still we have not received the same in my BOB Account.

kindly help me on this on urgent Basis.

Regards,
AMRESH KUMAR
[protected]

Hi, Kindly coordinate to the Bank custome care with the refunded ARN/RRN no 30001263616361189682786. Thanks!

Hi, As checked amount has been successfully transferred to your bank account via reference number 30001263616361189682786, kindly check with your bank customer care. Thanks!
Hi, As checked amount has been successfully transferred from our side, if its not reflecting in your account, kindly ask your bank to raise a charge back for this. Thanks!
14:25
bank has been conformed not received any amount in this account from paytm...bank wale kahte hai ki paytm walo ka kaam hi yahi hai logo ko ghumane ka bank me paise nahi aye hai tum paytm walo se bat karo...per paytm customer care se to kai bat karta hi nahi mero ko pure 20-22 din ho gaye mere paise kahan gaye...maine ye paise paytm se bheje the naki bank se...

Hi, We would like to suggest you to ask your bank to raise a query for charge back. Thanks!
are kaya bolu bank wale ko wo kahte hai paytm wale se bat karo ham kuch nahi kar sakte ek mahine se tum log mujhe ghuma rahe ho
mere paise mujhe milenge ya nahi tum bas ye batao mujhe mai nahi ja raha 10 bar bank ke chhakkar kat cuka hun tumare chkkar me...
day after mere pass paytm se call aya tha aur wo bol raha tha ki paise paytm ke pass hai...mai apke liye call back arrange karwa dunga... but abhi tak nahi to call aya nahi mere paise aye..
kindly revert on this...

Hi, The amount has been successfully transferred from our side, if its not reflecting in your account, kindly ask your bank to raise a charge back for this. Thanks!
bank me paise nahi aye aur bank iske liye kuch bhi karne se mana kar raha hai...ap ye batao mujhe mere paise milenge ya nahi...

Hi, As per the previous conversation we have already informed you that the amount has been successfully transferred from our side, if its not reflecting in your account, kindly ask your bank to raise a charge back for this. Thanks!
17:01
bank me paise nahi aye aur bank iske liye kuch bhi karne se mana kar raha hai...ap ye batao mujhe mere paise milenge ya nahi...

Hi, Kindly coordinate to the Bank customer care with the refunded ARN/RRN no 30001263616361189682786. Thanks!
bank never check any reference no. shared by you he is ask only amount not received in thare account...all other quiry contact to paytm on this...paytm not transfer this amount to bank...
Chat conversation end

My paytm number [protected]
Mail id [protected]@gmail.Com
Name Kuldeep Chhimpa
We facing issue I need send money to bank but I click send Money to bank but not open this link last 6 days I need this money send to urgent please help me immediately need very urgent and customer care number not pic any costmer agent please solve this issue as soon as possible

Regards
Kuldeep Chhimpa
[protected]

I lost my amount rs.2000 added to paytm account on 13jan2017

This is to bring to your kind notice that I Anshuman Dahiya ( PAYTM NO :[protected]) has been a regular user of Paytm ever since its launch. Paytm has undoubtedly offered me boundless opportunities to empower my business especially in the post demonetization era. However, the kind of services I received from Paytm last month shook my faith in the organization.

I transferred an amount of Rs 3910/- from my HDFC Account to my wallet on 3rd december at 6:32 pm. Although the amount was immediately deducted from my HDFC account but failed to show up in my wallet. Assuming it to be a technical glitch I decided to wait for a day. On 4th december at 2:28 am I transferred the same amount again from my HDFC Account as I had to make an urgent payment.Luckily the latter transaction got completed but the former one still did not reach my wallet.

What really disturbed me all this while was that PAYTM despite being one of the most promising digital paymet platforms failed to establish a user friendly helpline system.Despite repeated attempts I could not get in touch with any Paytm executive. All I received was a voice asking me to be patient and hold the line.

I request the concerned authorities to look into this matter on urgent basis and inform me on the latest developments in my case.I hope paytm will stand up to its reputation and will not disappoint me like it has in the past.
I am hereby attaching the screenshot of my transactions pertaining to this case.

Hoping for a positive response.
I would request the authorities tThis is to bring to your kind notice that I Anshuman Dahiya ( PAYTM NO :[protected]) has been a regular user of Paytm ever since its launch. Paytm has undoubtedly offered me boundless opportunities to empower my business especially in the post demonetization era. However, the kind of services I received from Paytm last month shook my faith in the organization.

I transferred an amount of Rs 3910/- from my HDFC Account to my wallet on 3rd december at 6:32 pm. Although the amount was immediately deducted from my HDFC account but failed to show up in my wallet. Assuming it to be a technical glitch I decided to wait for a day. On 4th december at 2:28 am I transferred the same amount again from my HDFC Account as I had to make an urgent payment.Luckily the latter transaction got completed but the former one still did not reach my wallet.

What really disturbed me all this while was that PAYTM despite being one of the most promising digital paymet platforms failed to establish a user friendly helpline system.Despite repeated attempts I could not get in touch with any Paytm executive. All I received was a voice asking me to be patient and hold the line.

I request the concerned authorities to look into this matter on urgent basis and inform me on the latest developments in my case.I hope paytm will stand up to its reputation and will not disappoint me like it has in the past.
I am hereby attaching the screenshot of my transactions pertaining to this case.

Hoping for a positive response. i would request the authorities to contact me as soon as possible because clearly I am unable to do so.

I have placed an order on limeroad woth Rs 856.00, while making payment i opted for paytm option. Amount has been deducted from my wallet but order has not been placed. i also received a message about my wallet balance deducted but the order was not placed. I also confirmed on limeroad regarding my order placement but it said that the order was not placed. please refund my amount back to my paytm wallet.